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1、Revision 01BTable of ContentsSTUDY GUIDE INTRODUCTION.4REQUESTING HELP.4HOW TO USE THIS STUDY GUIDE.5TESTING AND STUDENT EVALUATION.6SELECTING A PROCTOR FOR YOUR FINAL EXAMINATION.7GRADING.7CREDITS.8COMMUNICATIONS.8COURSE INFORMATION.9TEXTBOOK.9COURSE DESCRIPTION.9COURSE OBJECTIVES.9COURSE RESEARCH
2、PAPER.10QUESTIONS FOR COURSE RESEARCH PAPER.11CHAPTER ONE: HUMAN RESOURCE MANAGEMENT: AN OVERVIEW.12CHAPTER OBJECTIVES.12CHAPTER OVERVIEW.12CHAPTER EXERCISES.13CHAPTER TWO: THE ENVIRONMENT OF HUMAN RESOURCE MANAGEMENT.14CHAPTER OBJECTIVES.14CHAPTER OVERVIEW.14CHAPTER EXERCISES.15CHAPTER THREE: EQUAL
3、 EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION.16CHAPTER OBJECTIVES.16CHAPTER OVERVIEW.16CHAPTER EXERCISES.17CHAPTER FOUR: JOB ANALYSIS AND HUMAN RESOURCE PLANNING .18CHAPTER OBJECTIVES.18CHAPTER OVERVIEW.18STUDY GUIDE MHR 6451Columbia Southern University24847 Commercial AvenueP.O. Box 3110Orange Be
4、ach, AL 36561(251) 981-3771 Fax (251) 981-3815studentscolumbiasouthern.eduCHAPTER EXERCISES.19CHAPTER FIVE: RECRUITMENT .20CHAPTER OBJECTIVES.20CHAPTER OVERVIEW.20CHAPTER EXERCISES.21CHAPTER SIX: INTERNET RECRUITING.22CHAPTER OBJECTIVES.22CHAPTER OVERVIEW.22CHAPTER EXERCISES.23CHAPTER SEVEN: SELECTI
5、ON.24CHAPTER OBJECTIVES.24CHAPTER OVERVIEW.24CHAPTER EXERCISES.25CHAPTER EIGHT: TRAINING AND DEVELOPMENT.26CHAPTER OBJECTIVES.26CHAPTER OVERVIEW.26CHAPTER EXERCISES.27UNIT ONE EXAM .28CHAPTER NINE: CAREER PLANNING AND DEVELOPMENT.37CHAPTER OBJECTIVES.37CHAPTER OVERVIEW.37CHAPTER EXERCISES.38CHAPTER
6、TEN: PERFORMANCE APPRAISAL.39CHAPTER OBJECTIVES.39CHAPTER OVERVIEW.39CHAPTER EXERCISES.40CHAPTER ELEVEN: COMPENSATION.41CHAPTER OBJECTIVES.41CHAPTER OVERVIEW.41CHAPTER EXERCISES.42CHAPTER TWELVE: BENEFITS AND OTHER COMPENSATION ISSUES.43CHAPTER OBJECTIVES.43CHAPTER OVERVIEW.43CHAPTER EXERCISES.44CHA
7、PTER THIRTEEN: A SAFE AND HEALTHY WORK ENVIRONMENT.45CHAPTER OBJECTIVES.45CHAPTER OVERVIEW.45CHAPTER EXERCISES.46CHAPTER FOURTEEN: THE EVOLUTION OF LABOR UNIONS.47CHAPTER OBJECTIVES.47CHAPTER OVERVIEW.47CHAPTER EXERCISES.48CHAPTER FIFTEEN: LABOR-MANAGEMENT RELATIONS.49CHAPTER OBJECTIVES.49CHAPTER OV
8、ERVIEW.49CHAPTER EXERCISES.50CHAPTER SIXTEEN: INTERNAL EMPLOYEE RELATIONS .51CHAPTER OBJECTIVES.51CHAPTER OVERVIEW.51CHAPTER EXERCISES.52CHAPTER SEVENTEEN: GLOBAL HUMAN RESOURCE MANAGEMENT.53CHAPTER OBJECTIVES.53CHAPTER OVERVIEW.53CHAPTER EXERCISES.54UNIT TWO EXAM .55STUDY GUIDE INTRODUCTIONREQUESTI
9、NG HELP In order to facilitate your studies, a faculty member has been assigned to you and will serve as your Professor. A letter with your professors contact information will be mailed to you. Your Professor will be available to answer questions you may have as you progress through your studies. Yo
10、u should direct all course questions to your assigned Professor.You are required to make at least three contacts with your professor. A Contact Log to record these contacts with your professor is located after this introduction. Please complete this contact log and return it with your Final Examinat
11、ion Request form.We cannot stress enough how important it is that you take full advantage of these opportunities to establish an on-going dialogue with your Professor. You will find that these interactions with faculty will be quite useful in helping you to grasp concepts, crystallize your thoughts,
12、 and stay focused on your studies. Earning a degree through directed studies is tough enough. Use your faculty. Youll be glad you did.The Online Student/Faculty Forum serves as “Student Discussion Board” that enables students to post messages to fellow students as well as faculty and staff members o
13、f CSU. We hope this forum will foster a sense of camaraderie between you and your fellow students and assist you as you progress through your studies. Only CSU Students and Alumni are permitted to use the forum. When you first access the forum you will have to set up an account with your name and pa
14、ssword. The Student Services Department reviews all accounts to verify that the user is a student or alumni before allowing access. The forum should greatly enhance your educational efforts here at CSU. We encourage you to visit the forum regularly. You can access the forum at the following address:
15、 www.columbiasouthern.edu/forum/index.htmlHOW TO USE THIS STUDY GUIDEThrough summaries, objectives, study questions, and practical exercises, this Study Guide will help you assimilate the information presented in the text.This course consists of lessons that are grouped into units. As you begin each
16、 unit, note the titles of the lessons that comprise that particular unit. This will enable you to gain an understanding of the general subject being explored and to determine how the lessons relate to one another. Each lesson begins with a brief introduction, which will help you put the material in
17、context and make it easier to know whats ahead.Following the introduction there is a list of learning objectives. Upon completing all the learning tasks for each lesson, review the objectives to verify in your own mind that you have grasped the materials covered.The Study Guide will instruct you to
18、focus on particular portions of your text. Read the assigned portions carefully and take notes to help you absorb the material. After you have completed the assigned reading, review the study questions listed immediately following the assignment (there will typically be 5-8 of these questions for ea
19、ch lesson). For each question, make some notes to help formulate answers, jotting down some of your ideas or key words. Refer to the text freely in finalizing your answers.The answers to the study questions may appear on the pages following the questions. Compare your answers to those in the Study G
20、uide. This will help you establish a clear picture of the correct and complete answer.After completing the study questions, turn to the practical exercises that are listed at the end of the lesson (not all lessons have practical exercises). The exercises are an excellent way to apply the theories an
21、d concepts you have learned. Each exercise will pose thought-provoking questions that will assist you in crystallizing your conclusions. Even though you are not required to write the answers to the practical exercises, you are encouraged to do so. TESTING AND STUDENT EVALUATIONThis course contains U
22、nit Exams that can be found at the end of each Unit. These exams are to be taken after you have studied all lessons in the unit. Mark your answers to the exam questions on the enclosed answer sheets located after this introduction. Remember to complete the information at the top of each answer sheet
23、 you use. Write the course number, course revision code, exam type, and exam number. It is necessary to submit Unit Exams for grading after completing each unit. The University will grade the exams then return the results to you in a timely manner.When completing the Unit Exams, you may use your tex
24、tbooks and other available reference material for assistance. It is important you put forth your best effort when taking these Unit Exams. The scores you earn on these exams will be factored into your final grade for each course. You will not be given an opportunity to improve your grade by retaking
25、 the unit exam. Since these exams are open-book and no time constraints are imposed, you have an opportunity to check and double-check your answers. You should not send in the answer sheets until you are confident you have answered all the test items correctly.Do not schedule your Final Exam until y
26、ou have successfully completed all Unit Exams. You must review the results of your Unit Exams and correct any questions you may have missed. The purpose of this exercise is to help prepare you for the Final Exam. When you are ready to take the Final Exam, please submit the request form located after
27、 this introduction.NOTE:Keep in mind that the purpose for correcting your errors on the Unit Exams is to ensure you understand the course material before you take the Final Exam. The corrections will not effect your Unit Exam scores. Therefore, we strongly encourage you to make certain that your ori
28、ginal answers are correct.SELECTING A PROCTOR FOR YOUR FINAL EXAMINATIONFinal examinations are to be administered to students by an approved Proctor on a date that is mutually convenient to both. Examinations are ideally administered at testing centers to be found in local High Schools, Trade and Vo
29、cational Schools, or Colleges and Universities. The Proctor must be a responsible and reputable third party for whom there is no conflict of interest or appearance of impropriety. School officials, counselors, education directors, supervisors, etc. are well suited for this purpose. The Proctor verif
30、ies the examination was administered in the manner prescribed. In the presence of the student, the Proctor will then seal in the provided envelope the examination and answer sheet and forward to CSU. Falsifying proctor information will result in invalidation of the examination and may be cause for t
31、ermination. Once you have selected your proctor, complete the Examination Request form located at the end of this Introduction and mail or fax it to the University at least two weeks before you intend to sit for your exam. The exam will be sent directly to your proctor.GRADINGYour grade for the cour
32、se will be determined by your performance on the Unit and Final Exams. The exams will be weighted as follows:Unit Exams =30%Course Research Paper=30%Final Exam=40%Total =100%Letter grades will be assigned only at the end of the course. Successful completion of the course requires an overall score of
33、 70% or better. The following scale will be used to determine your course grade: A = 90-100B = 80-89C = 70-79D = 60-69F =59 and belowCREDITSUpon successful completion of this course, you will earn three (3) semester hours of college credit.COMMUNICATIONS The office hours at Columbia Southern Univers
34、ity are from 8:00 AM to 5:00 PM Central Standard Time, Monday through Friday. ADDRESSColumbia Southern UniversityPO Box 311024847 Commercial Ave Orange Beach, AL 36561TELEPHONE(800) 977-8449 or (251) 981-3771FAX (251) 981-3815 E-MAILStudent Servicesstudentscolumbiasouthern.eduBookstorebookstorecolum
35、biasouthern.eduWEB SITEwww.columbiasouthern.eduNOTE: Be sure to include your name, student identification number, and mailing address on all correspondence.We hope you find this course interesting and informative. COURSE INFORMATIONTEXTBOOKHuman Resource Management (8th edition) by R. Wayne Mondy, R
36、obert M. Noe, and Shane R. Premeaux. Copyright 2002, published by Prentice Hall. ISBN: 0-13-6.COURSE DESCRIPTIONThis course covers the major aspects of human resource management. It provides an assessment of the human resource management field. Topics include: equal employment opportunity, job analy
37、sis, strategic planning, recruitment, selection, training, and performance appraisal. Compensation, benefits, safety and health and labor-management relations are also included.COURSE OBJECTIVESAt the completion of this course, the student will be able to:1. Describe the most central concerns of a h
38、uman resource management department and why these aspects are important in todays society;2. Relate the history and present day situation regarding equal employment opportunity and affirmative action, to include a discussion of “political correctness” vs. fair practice;3. Describe the process of job
39、 analysis and indicators of performance, including MBO, TQM, PAQ, and GOJA;4. Write an effective job description by stipulating the key ingredients in such an endeavor;5. Describe the relationship between strategic planning and HR;6. Discuss the selection process including a concise analysis of inte
40、rviewing, review of applications and resumes, selection tests, and background investigations;7. Describe current organizational departments of Training and Development and where outsourcing is a viable alternative;8. Present an effective and practical process for evaluating training efforts;9. Compa
41、re and contrast “good” vs. “ineffective” adult training in terms of delivery, program development, and needs assessment;10. Describe the process of career planning and development, being sure to include a conclusion concerning the practical use of such endeavors in todays organizations;11. Analyze t
42、he current job market including a discussion of how middle age white males fare compared to minorities and younger applicants;12. Review at least three current approaches to performance appraisal and argue each ones merits and limitations;13. Present a concise overview of the field of compensation,
43、including the methods used to determine pay and grade levels within the corporation;14. Relate how benefits are currently affecting the corporate world in terms of being a viable means of compensation;15. Discuss the progress and problems of safety and healthy in yesterdays and todays work environme
44、nt;16. Present a concise history of labor unions and the present status and power of such organizations in todays work world;17. Describe the legal and morale implications of internal employee relations including the discussion of disciplinary action, collective bargaining, grievance procedure, arbi
45、tration, and termination.The student will show attainment of this knowledge by scoring at least a passing grade on the course unit and final exams.COURSE RESEARCH PAPERChoose any three of the issues from the next section to research. You can use your course text, other books, journals, magazines, ne
46、wspapers, your own experience, or actually interview people. Two-three typed pages for each answer.Your paper must meet the format requirements set forth in the Publication Manual of the American Psychological Association (APA), 4ed (ISBN 1-55798-241-4). This paper must be in your own words. Make ce
47、rtain to enclose any quoted materials in quotation marks and provide proper reference (citation) in the body of the paper (see the APA manual). Further, the paper will be typed, double-spaced with 1-inch margins (top, bottom, and sides). As a minimum, your paper must be securely stapled together (no
48、 paper clips, please). The Research Paper will represent 30% of your final course grade.This paper must be sent to Columbia Southern and returned prior to scheduling your final exam.QUESTIONS FOR COURSE RESEARCH PAPER1. Since EEO and legal requirements, progress has been made establishing equal pay
49、and providing jobs for minorities and women. How much effort is being made to attract applicants who are of minority status? What would be the average 45 year old white males chances in landing a job be when competing with applicants who are of minority status, female, and/or younger? Is this fair?
50、legal? Professional athletic teams dont hire based on quotas. Positions are filled by the people who can perform the best. Why shouldnt this be the case in business and education as well? 2. Strategic Planning has come “of age.” Organizations have mission statements and a strategic plan as well as o
