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1、目录Chapter 1 外贸函电1. 资信调查 Credit Information2. 推销 Salesmanship3. 建立贸易关系 Establishing Business Relations4. 询盘 Inquiry5. 报盘 Offer6. 还盘 Counter-offer7. 下订单 Order8. 接受订单 Accepting the Order9. 拒绝订单 Declining the Order10. 支付方式 Terms of Payment11. 催款 Reminder12. 更改信用证 Amending the L/C13. 理赔 Settlement of Cla
2、ims14. 代理 AgencyChapter 2 商务报告1. 建议报告 Proposal Report2. 工作进度报告 Progress Report3. 述职报告 Work Report4. 说明报告 Introduction Report5. 总结报告 Final Report6. 可行性报告 Feasibility Report7. 评估报告 Appraisal Report8. 市场调查报告 Investigation ReportChapter3 行政文书1. 便条 Note2. 启事 Announcement3. 简报 Briefing4. 广告 Advertisement5
3、. 备忘录 Memorandum6. 介绍信 Letter of Introduction7. 会议日程表 Agenda of the Meeting8. 会议记录 Minutes9. 公司决议 Directors ResolutionChapter 4 申请函1. 请假申请 Application for Leave2. 加薪申请 Application for Salary Revision3. 申请调动工作 Application for Transferring4. 申请辞职 Resignation Letter5. 晋升申请 Promotion ApplicationChapter
4、5 通知1. 面试通知 The Interview Notice2. 业务通知 Business Notice3. 新任命通知 Newly Appointed Notice4. 团体通知 Groups Notice5. 拜访通知 Visit Notice6. 扩张营业通知 Business Expansion Notice7. 建立新公司通知 Establishing a New Company Notice8. 会议通知 Meeting Notice9. 收购通知 Purchase Notice Chapter 6 信用证1. 即期/远期自由议付信用证 Sight / Time Freely
5、 Negotiable L/C2. 可撤销/不可撤销信用证 Revocable / Irrevocable L/C3. 可转让/可分割信用证 Transferable / Divisible L/C4. 保兑/不保兑信用证 Confirmed / Unconfirmed L/C5. 循环信用证 Revolving L/CChapter 7 单证1. 海运提单 Bill of Lading2. 保险单 Insurance Policy3. 汇票 Draft / Bill of Exchange4. 装船通知 Shipment Advice5. 装箱单 Packing List6. 质量/数量证明
6、书 Quality / Quantity CertificationChapter 1 外贸函电1. 调查Credit Information Dear_,We would like to_( 我方目的). We understand that_( 了解情况). So we want to ask you if they are_( 咨询情况) so that we may take steps to_( 采取措施后达到的目的).We will be obliged if you will kindly give us the information about_( 相关信息).Any inf
7、ormation you provide will be highly appreciated and kept in strict confidence. We shall be pleased to oblige if you need our services at this end.We are awaiting your early reply.Yours sincerely,2. 推销SalesmanshipDear_,We have imported_( 产品名称)._( 产品引人注目点) is well-known and universally acknowledged. S
8、o, we feel sure that you may be interested in them, and this kind of new products will_( 销售情况).We are mailing you_( 附件名称). If you have interest in our products and find a good market for the new products, please let us know. We are offering you good products on generous terms in order that you can_(
9、 对方受惠处).We are looking forward to your early reply.Yours sincerely,3. 建立贸易关系Establishing Business RelationsDear_,We have obtained your name and address from_( 信息来源) and are glad to establish business relations with you.We_( 业务情况), moreover, there is a good demand for_( 产品名称). So, we feel sure we can
10、 sell large quantities of_( 产品名称).As to our standing, we are permitted to mention the_( 资信单位) as a reference.Please let us have all necessary information regarding_( 相关信息). If_( 交易条件), we would_( 下何种订单).Yours sincerely,4. 询盘InquiryDear_,Thank you for your_( 贵方信息).We have connected with a number of o
11、ur customers in this area and many of them have interest in _( 产品名称). So, there is a large demand for_( 产品名称) here. Would you please make us an offer for_( 产品名称).If your quotation is attractive to the customers, we will place a_( 订单类型) order with you.We look forward to your favorable reply.Yours sin
12、cerely,5. 报盘Offer Dear_,We were very pleased to receive your letter of_( 日期) answering_( 询问情况), and as requested, enclose_( 附件名称).We think our products are_( 产品性能)._ ( 交易条件). We therefore advise you to place your order with us at once.We look forward to your reply.Yours sincerely,6. 还盘Counter-offerD
13、ear_,We thank you for your letter of_( 日期) offering us_( 产品数量) of the subject goods at_( 报价).Although we are in urgent need of such product, we find your price_( 对方价格情况). Your quoted price will_( 此报价的结果). To tell you the truth, we have received quotations_( 百分数) lower than yours. Should you be prepa
14、red to reduce your price by, say,_( 百分数), we might come to terms.Considering_( 鉴于因素), we make you such a counter-offer._( 希望对方考虑报价原因).We hope you will consider our counteroffer most favorably and let us know your acceptance as soon as possible.Hope to hear from you soon.Yours faithfully,7. 下订单OrderD
15、ear_,We acknowledge with thanks the receipt of your quotation dated_( 日期) and noted the total_( 币种、金额)_( 地点). We agree to this price, and would ask you to accept this order-letter as our official order.The payment is being made by_( 付款方式) today. In view of_( 鉴于条件), we should appreciate it if you agr
16、ee to_( 我方要求).We look forward to your reply as soon as possible.Yours faithfully,8. 接受订单Accepting the OrderDear_,Thank you for your order_( 产品名称、型号).The goods are_( 产品状况) and will be delivered on time.It is a pleasure to_( 乐意之事) and we hope you will be satisfied with the_( 满意之处) of our goods. On rec
17、eiving your credit from the bank, we will make up your order.We will have the pleasure of receiving further orders from you.Yours sincerely,9. 拒绝订单Declining the OrderDear_,Thank you for your order_( 产品型号) for_( 产品名称) which we received today.We regret that, owing to_( 原因)，we are unable to fill your o
18、rder.Moreover, our manufacturers can not undertake to entertain your order for future delivery owing to_( 进一步原因).We will, however, contact you once supply improves.In the meantime, please feel free to send us your specific enquires for other types of_( 其他型号产品). You can be assured of our best attenti
19、on at all times.Yours faithfully,10. 支付方式Terms of PaymentDear_,We have thoroughly considered the terms of payment discussed with your_( 人名). We are in agreement with your proposals and hereby give you the terms and conditions which have been agreed upon as follows:(1) Your terms of payment are_( 支付方
20、式).(2) The price quoted to us are_( 价格条款). The above terms of payment were approved by_( 批准单位或个人) and will be acted upon accordingly. The relative order is now being prepared and will be sent to you in the course of_( 时间).Your early reply would be very appreciated.Yours faithfully,11. 催款Reminder Dea
21、r_,Account_( 号码)As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account already_( 欠款拖期) overdue.We think you may not have received the statement of account we sent you on_( 日期) showing the balance o
22、f_( 币种、金额) you owe. We send you a copy and hope it may have your early attention.We hope your early reply.Yours faithfully, 12. 更改信用证Amending the L/CDear_,We have received your L/C No._( 订单号) issued by_( 开证行) for the amount of_( 金额) covering_( 产品名称). After reviewing the L/C, we found that_( 出错地方).We
23、, therefore, are writing this letter, asking you to amend the L/C to read, “_”( 修改款项).We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.We look forward to your early reply.Sincerely,13. 理赔Settlement of C
24、laims Dear_,On_( 日期), I placed a large order for your expensive_( 产品名称). Unfortunately, our customers reflected_( 反映的问题). We are very disappointed with this order. We cant sell them. On the advice of_( 人名)I am returning_( 产品名称).Please arrange_( 补救措施) as soon as possible.We look forward to your early
25、 reply.Yours,14. 代理Agency Dear_,We_( 公司性质).We would like to inform you that we want to get the potential market for_( 产品名称) in this area. So, we want to become a sole agency. We would, however, be willing to engage in trial collaboration with your company to see how the agreement works. We are very
26、interested in_( 感兴趣之事) with your factory for the promotion of your products in_( 地点).We look forward to your early reply.Yours sincerely,Chapter2 商务报告1. 建议报告Proposal ReportINTRODUCTIONOur company has recently_(发生了什么事，即写作背景)._( 何人，多是上级) has asked me to write a report to_( 写给何人) on_( 何时). This report_
27、( 关于何事) and is to_( 为了什么，即写作目的).FINDINGSAfter looking into all the complaints,_( 指出问题都出现在哪些方面). _ ( 问题1) _ ( 问题2) _ ( 问题3) _ ( 问题4)CONCLUSIONSIn a word, there are_( 需要改进的地方) that are in need of improving.RECOMMENDATIONSBased on those findings mentioned above, the following_( 解决方法) are firmly recomme
28、nded: _ ( 方法1). _ ( 方法2). _ ( 方法3). _ ( 方法4). _ ( 报告撰写人签名，职务)_(报告撰写日期)2. 工作进度报告Progress ReportTo:_( 向谁报告),_( 该人的职务)From:_( 写报告的人),_( 职务)Date:_( 写报告的当天日期，注意英美格式的区别)Subject:_( 报告的主题、大体内容)Period: From _to_( 起止时间)INTRODUCTION:Last month, as you_( 要求), I was_( 背景介绍). They were reported to_( 出现什么情况).ACTIV
29、ITIES DONE IN THIS PERIOD:During the last month, Ive been_( 完成的工作1).After observing other machines for several days, I find that_( 完成的工作2).I have also been to_( 地点), and find that_( 完成的工作3).PLANS FOR THE NEXT PERIOD:Ill_( 采取的措施) and try to_( 计划1).If the problems remain the same or cant be solved, I
30、have to_( 计划2).If thats the case, I have to _(计划3)3. 述职报告Work ReportTo:_( 报告写给谁),_( 该人的职务)From:_( 写报告人),_( 职务)Date:_( 写报告的日期)Introduction: Being promoted as_( 职务名称)_( 时间), I have been in charge of_( 主要职责) for_( 工作部分) in_( 地点) , including_( 管辖的工作). Conclusions of work done so far:1._( 业绩1)In order to
31、 make more clients know and use our_( 产品名称),I have_( 具体完成情况1).I have managed to_( 具体完成情况2). Our slogan is“Client is the answer”and their satisfaction is our goal. Through personal, emotional and effective communication, we have_( 做了什么), so as to_( 取得的效果).2._( 业绩2)By the end of the year_(年份), our Sec
32、tion has_(具体完成情况). While at this time of the year 2008, the sum of_( 具体名称，如产品等) has_( 用具体数字来说明).During the year 2008, more than_( 具体数字) are being opened and_( 具体数字) are added to our account.Problems and Obstacles:Due to the lack of_( 问题出现的原因1), despite the rise in_( 具体名称，如销量) , it hasnt_( 具体问题1).Due
33、 to the new systems failure to_( 问题出现的原因2), some big clients_( 具体问题2).Plans for the future:To attract_( 工作设想1).To enhance_( 工作设想2).To intensify_(工作设想3)4. 说明报告Introduction Report To:_( 报告写给谁)From:_( 写报告人)Date:_( 写报告的日期)Overview of the product:The_( 公司名称) Corporation has launched its latest brand-new
34、product _( 产品名称). This set makes it possible for you to_( 产品用途). Its_( 描述总体特征1) for the home, for the office or for the business trip. Its easy to_( 总体特征2). All you need is_( 总体特征3), and neither a computer nor any special software is required. Its also very_( 总体特征4), as easy as making any normal tel
35、ephone call.Main features:_ ( 特点1): With this, you can_( 给您带来的好处). You can get_( 给您带来的好处) and_( 给您带来的好处) is guaranteed by_( 保证措施)._ ( 特点2): This means that you can_( 给您带来的好处)._ ( 特点3): Its an important treat which means that you can_( 给您带来的好处).How to use:See the attached_( 文件名称).Attentions: Make sur
36、e that_( 注意事项).Do not use_( 设备名称) with_( 其他设备) , for_( 原因、理由)5. 总结报告Final ReportTo:_( 报告写给谁) From:_( 写报告人) Date:_( 写报告的日期) Introduction: This years_( 活动或事件名称) was held in_( 举办地点) from _to_( 活动的起止时间). The_( 活动或事件名称) attracts_( 人数) from all over the world,_( 对此活动或事件做简单介绍). We feel_( 感受、体会) and at the
37、same time,_( 感受、体会). Findings: Since this is the first time for us to_( 做了什么事), we find that_( 产生了什么想法)._ ( 问题1)._ ( 问题2).Conclusions:During_( 活动), we feel its so_( 描述你的体会) to participate in such fairs, so as to_( 以期达到的效果). Recommendations: Based on_( 提出建议的依据), wed like to make the following suggest
38、ions:_ ( 建议1). We should_( 给出具体理由或做法)._ ( 建议2). The promotion campaign should_( 给出具体理由)6. 可行性报告Feasibility ReportTo:_( 报告写给谁)From:_( 写报告人)Date:_( 写报告的日期) INTRODUCTION_ ( 时间) ago, I_( 背景介绍) to see whether we could_( 项目名称). This report is to_( 此报告的目的) and to make recommendations about_( 与项目有关的活动).METH
39、ODOLOGY The information was mainly achieved by_( 调研方法).FINDINGS_ ( 对方名称) is already working on_( 对方已经在做的工作).They are very positive about_( 对方的态度).They propose an idea of_( 对方提出的合理化建议)CONCLUSIONS The_( 方案类型) program is very_( 对项目前景做简单描述). This project looks_( 可行与否), and it shows a_( 成功率高还是低) possibil
40、ity for success. RECOMMENDATIONS Thus, we should_( 对后续工作的建议) and_( 对后续工作的建议)as soon as possible, and_(对后续工作的建议) with their manages.7. 评估报告Appraisal ReportINTRODUCTION:Due to_( 评估发生的背景),_( 何人，上级) has asked me to investigate and check out_( 评估对象) and_( 评估结果) should be taken to handle them.METHODOLOGY:
41、I, therefore, _and_( 调研方法) for_( 调研时间段), from _to_( 调研起止时间). After a thorough and careful examination, I got the most common problems and gave my suggestions accordingly below. APPRAISAL SUGGESTIONS: _ ( 调研结果1)._should_, so that_( 评估建议1)._ ( 调研结果2). This should _so as to_( 评估建议2)._ ( 调研结果3). We shou
42、ld _to_( 评估建议3). _(调研结果4).The technical department should _(评估建议4).8. 市场调查报告Investigation ReportINTRODUCTIONAs_( 原因), more and more people_( 现象). As a result,_( 调查背景介绍)._( 时间),_( 颁布规定单位) launched_( 新颁布的规定的名称), and as reinforcement, this regulation is approved to continue for another period this year. What will this regulation impact_( 调查对象) here?METHODOLOGYFrom _till_( 调查起止时间), we have been_( 调查方法) investigation on_( 调查对象), by_( 调
