《Rewards And Recognition.ppt》由会员分享，可在线阅读，更多相关《Rewards And Recognition.ppt（30页珍藏版）》请在三一办公上搜索。
1、,REWARDS AND RECOGNITION,Introduction,Reward&Recognition External Data,Recognition Program in Place?84%87%Nearly 9 out of 10 companies offer some sort of recognition programs for employeesReward and Recognition programs are generally less expensive than base pay,benefits,stock options and bonus,3,20
2、06,2007,Cnbc survey-2008,The Four Elements,P,O,R,T,raise,pportunity,hank you,espect,PROGRAM PURPOSES,Recognize individuals and teams in a timely and effective way.Provide a continuum of opportunities to acknowledge and recognize members of the organization.Recognize that each individual can make a d
3、ifference.Be a fair and flexible practice that is woven into the fabric of the org culture.,Reward refers to all of the monetary,non-monetary and psychological payments that an organization provides for its employees in exchange for the work they perform.Reward(or compensation)management is a core f
4、acet of the employment relationship.An organization can provide two types of reward:extrinsic and intrinsic.The mix of extrinsic and intrinsic rewards provided by the employer is termed the reward system,the monetary or economic element of the reward system is termed the pay system.,The Nature of Re
5、ward system,Reward objectivesAny organizational reward system has three behavioral objectives:1.membership behavior to recruit and retain a sufficient number of qualified workers2.task behavior to motivate employees to perform to the fullest extent of their pliance behaviour to encourage employees t
6、o follow workplace rules and undertake special behaviours beneficial to the organizations without direct supervision or instructions.,A MODEL OF REWARDS SYSTEM,+,+,+,=,Total Rewards,Total Rewards Components,R&R Overview,14,Base Pay,Bonus,Benefits,Equity,Rewards&Recognition,Top objectives for R&R pro
7、grams include motivating high performance,reinforcing desired behaviors and creating a positive work environment.R&R programs have grown over the years from informal“thank yous”to plans with a written strategy and more defined budget.,What is Recognition?,“Recognition is any thought,word,or deed tow
8、ards making someone feel appreciated for who they are and recognized for what they do.”1“Recognition can be a strategic tool for shaping behavior and moving an organization in a desired direction.”2“Recognition is something a manager should be doing all the timeits a running dialogue with people.”3,
9、15,Why Focus on Recognition?,Employees identify recognition as one of the most effective motivators1Even small increases in supportive practices are associated with decreased turnover and increased sales/profitability2Employees who feel that their organization values them are more likely to value th
10、eir customers2Appreciation and/or praise are among the top three drivers of employee motivation and engagement across a variety of industries and companies3,16,17,Recognition in General,To Recognize is toAcknowledge,Praise,EncourageImmediate-handwritten note fineSimple-thanks on back of business car
11、dTimed well-right after stressful periodPublic-share with boss Personal-give credit,use name,spend time Celebratory-potluck,retreatSincere-heart felt,Evidence from Best Employer Studies,Best Employers around the globe have cultures that emphasize recognitionIn the US:Fortunes 100 Best Companies to W
12、ork For All of the 100 Best Companies recognize employees outstanding performance or service using special awards and programs50 Best Companies to Work for in CanadaBest companies in Canada have people practices that communicate and reinforce the organizations culture and values,including recognitio
13、n of outstanding performanceHewitt Associates,18,Recognition types,Peer RecognitionFormal Recognition,Program design by staffNominations from staffAward selection by committeeLimited involvement of administration,Design Goal:Peer Recognition,Awards Ceremony.Citation,certificate and cash award.Lunche
14、on.Pictures on webpage,magazines.,Design Goal:Formal Recognition,24,Achievements Recognized by Fortunes 100 Best Companies to Work For,Percent of Companies,25,Awards Used by Fortunes 100 Best Companies to Work For,Percent of Companies,Reward&recognition approach outcomes,Reduced level of employee tu
15、rnover down to 10%on average;Reduced levels of sickness absence being sustained per yr.Improved recruitment into HR practises;Reduced business mileage due to travel for work plans being integrated into reward strategy;Improved employee satisfaction levels:73%satisfied;(Source:Ipsos MORI 2007 Survey-
16、compared to 62%LA/public sector comparators and 63%overall).Improved employee advocacy about the Council as an employer:50%speak highly;(Source Ipsos MORI 2007 Survey-compared to 33%LA/41%overall).Satisfaction with reward and benefits(excluding salary):67%satisfied;(Source Ipsos MORI 2007 Survey com
17、pared to 58%LA/public sector and 58%overall).,Future Reward and recognition Challenges,Implementing Annual Total Reward Statements,delivered via e-business suite;Implementing more flex in the benefits offering and enhancing the choice for individual employees,e.g.trading salary for extra holidays,be
18、nefits package for carers and not just childcare;Increasing the level of workforce knowledge and skills around reward by offering financial education for the workforce in partnership with the Financial Services AuthorityRenewed focus on internal communication and manager role in the reward relations
19、hip;Changing the nature of our reward delivery with the implementation of a Shared Service joint venture;Doing it all within tighter resource constraints!,28,Reward and Recognition Program Design,What?Why?Characteristics of a Successful ProgramPlan Design StepsBest Practices Examples,29,Trends and B
20、est Practices,Rewarding teams and individual Realization that some employees value recognition as much as merit increases and bonusesEmployees recognizing employeesGreater use of informal/spontaneous awardsImproved publicity of winnersBiggest obstacle to success:CommunicationManagement support,30,Ch
21、aracteristics of Successful Programs,Senior management support and involvementInclude employees/managers in design and implementationKeep programs simple and easy to administerTailor rewards to individual interests,needs,desireMatch the reward to the achievementCommunicate,Communicate,Communicate!Be timely and specificMake sure each employee understands what they did to earn the reward,
