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1、Crowne Plaza Shenzhen Management Trainee Progrom深圳威尼斯皇冠假日酒店管理培训生项目,Why is it?,The position exists to introduce the trainee to all aspects of hotel operations and in particular,the systems,procedures and philosophies of the Intercontinental Hotels Group.The Traineeship also includes structured superv
2、isory experience,which exposes the trainee to the skills of people management and forms the basis for further development.The aim is to develop managers of the future for your hotel.,To build a talent pool and bench strength for middle managers in 2 to 3 years timelineTo build employer brand as know
3、n for company who invests on growing people and high potential management,Objective of CPSZ Management Trainee Program,How it Works Program Framework,On-the-Job Training,Training&Development,Performance Management,Succession Planning,Recruitment,18 months program,in different functions including HR,
4、FO,HSKP,S&M,F&B,Fin(Sample program in Toolkit)Recruit as Level 8(Service associates/Supervisor)according to the candidates experience and background1-2 levels up upon successful completion of the program depending on performance(Performance management and succession planning)Current system integrati
5、on-On Boarding,Training&Development,Performance Management,Succession PlanningSpecialized Process in areas like recruitment,orientation,on-job training,Orientation,Orientation,On-the-Job Training,Training&Development,Performance Management,Succession Planning,Recruitment,Chinese Nationality A releva
6、nt Degree/Diploma in preferably Hotel,Commerce or Business Management Minimum 6 months experience in hospitality or a service industry environment Strong customer service orientation Effective communication skills Consistently striving to learn and apply skills and knowledge Self motivated,shows ini
7、tiative and flexibility Mobility English proficiency Excel/Word operation,Recruitment,Management Trainee Selection Criteria,1.Competency,2.Skills Set,3.Intelligence(capability potential),4.Fit,CPSZ Management Trainee,1st Interview&Assessment Activities,1.Competency,2.Skills SetEnglish TestWindow Ope
8、ration Test,3.Intelligence(capability potential)IQ Test,4.FitGroup Exercise,CPSZManagement Trainee,CBI InterviewPresentation,Interview,GroupExercise,Presentation,IQ Test,Translation/ComputerTest,45,TeamworkImpact&InfluenceCustomer FocusProblem Solving&Decision Making,Impact&InfluencePlanning&Organiz
9、ingDrive for ResultImplementation,ArithmeticSpatial SkillLogicalShort Term MemoryRote UtilizationAlgebraicVisual ApprehensionGeometricIntuitionComputational Speed,TeamworkLeading&Developing PeopleDrive for ResultCustomer FocusUnderstanding OperationOral English,EnglishWindow operationPlanning&Organi
10、zingImplementation,30,30,20,45,Management Trainee Selection Process,Duration,Assessment Activities,Assessment Areas,Orientation,On-the-Job Training,Training&Development,Performance Management,Succession Planning,Recruitment,IHG Management Trainee on-boardingCentralized Off Job OrientationService Pro
11、gramOn-job Orientation,Orientation,Orientation,On-the-Job Training,Training&Development,Performance Management,Succession Planning,Recruitment,Human ResourcesTraining&DevelopmentFinanceSales and MarketingFood and BeverageFront OfficeHousekeeping,On-the-Job Training,Orientation,On-the-Job Training,Tr
12、aining&Development,Performance Management,Succession Planning,Recruitment,Managing Training and DevelopmentCraft Training CertificateGroup Training CertificateSupervisory LeadershipTotal Quality ManagementPerformance ManagementE-Cornell CourseOther functional Training,Training&Development,Orientatio
13、n,On-the-Job Training,Training&Development,Performance Management,Succession Planning,Recruitment,Performance PlanningMid Year Performance ReviewsAnnual Performance Reviews,Performance Management,Orientation,On-the-Job Training,Training&Development,Performance Management,Succession Planning,Recruitment,ConductPerformanceReview,EstablishSuccessionPlan,ConductTalent ReviewMeeting,ConsolidateSuccessionPlan,ImplementAction Plan,ConductMid-yearReview,UpdateSuccessionPlan,1st half of the year,2nd half of the year,Succession Planning,Thank you,
