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6、文字,双击添加标题文字,双击添加标题文字,Page 19,单击此处添加标题,单击此处添加段落文字内容单击此处添加段落文字内容,单击此处添加段落文字内容单击此处添加段落文字内容,Page 20,单击此处添加标题,单击此处添加标题,单击添加段落文字单击添加段落文字,单击添加段落文字单击添加段落文字,单击添加段落文字单击添加段落文字,单击此处添加标题,单击添加标题文字,单击添加段落文字单击添加段落文字单击添加段落文字单击添加段落文字,Page 23,单击此处添加标题,单击此处添加段落文字内容 单击此处添加段落文字内容,单击此处添加段落文字内容 单击此处添加段落文字内容,单击此处添加段落文字内容 单击
7、此处添加段落文字内容,Page 24,单击添加段落文字单击添加段落文字,单击此处添加标题,Page 25,单击此处添加标题,单击添加段落文字,单击添加段落文字,单击添加段落文字,单击添加段落文字,单击添加段落文字,单击添加段落文字,Page 26,单击此处添加标题,单击此处添加段落文字内容,单击此处添加段落文字内容,单击此处添加段落文字内容,单击此处添加段落文字内容,内容,2007,2008,2009,2010,企业文化内涵体系,形象层,行为层,制度层,物质层,企业文化的核心，反应。,企业文化的中间层次，是,企业文化的表层，通过,市场竞争的最高层次是文化竞争!,精神层,理念层,企业标志,我们的
8、定位,我们要做什么,我们的目标是什么,核心价值观,使 命,愿 景,企业文化内涵体系,对利益相关者的承诺,核心价值观,我们的使命,我们的愿景,企业标志,企业文化建设,实现使命,企业文化建设,强大的系统调节工具强大的系统调节工具,形象层,精神层,行为层,三位一体 相互支撑,共享愿景,企业标志,强大的系统调节工具强大的系统调节工具,强大的系统调节工具强大的系统调节工具,企业文化建设,人力资源理念,企业使命,企业愿景,核心价值观,企业精神,经营理念,管理风格,价值理念体系,企业标志,发掘配合nForce4系统发布的一款,是关键,配合nForce4系统发布的一款功能强大的系统调节工具，主要功能包括：1.
9、电压和总线速度监控,发掘配合nForce4系统发布的一款,发掘配合nForce4系统发布的一款,发掘配合nForce4系统发布的一款,企业文化建设,员工绩效考核,职业道德规范,员工行为准则,团队管理,沟通渠道建立,顾客满意工程,员工满意工程,培训体系设计,激励机制设计,推动企业绩效,规范员工行为,发掘配合nForce4系统发布的一款,是关键,企业标志,配合nForce4系统发布的一款功能强大的系统调节工具，主要功能包括：1.电压和总线速度监控,发掘配合nForce4系统发布的一款,发掘配合nForce4系统发布的一款,发掘配合nForce4系统发布的一款,企业文化建设,品牌形象,企业标志,员工
10、服饰,文化刊物,传媒组合,企业环境,设施建设,企业标志,发掘配合nForce4系统发布的一款,是关键,配合nForce4系统发布的一款功能强大的系统调节工具，主要功能包括：1.电压和总线速度监控,发掘配合nForce4系统发布的一款,发掘配合nForce4系统发布的一款,发掘配合nForce4系统发布的一款,市场发展和竞争态势,60%,企业标志,Name of presentation,Company name,素材天下,Text Slide,This is a placeholder of item.Here can be text,picture,graph,table,etc.This
11、is a placeholder of item.Here can be text,picture,graph,table,etc.,Print Slide,This is a placeholder of item.Here can be text,picture,graph,table,etc.This is a placeholder of item.Here can be text,picture,graph,table,etc.,Web Building,Web Solution,Web Consulting,Web CIWeb DesignWeb application,素材天下网
12、,e-Marketing,E-CRM,e-Marketplace,SCM,Supplier,Customer,Supplier,Customer,Order Fulfillment,e-Business Value Chain,Consulting,Marketing,Contents,Flash,Design,Coding,CTI,UMS,Mailing,Server,D/B,Creative,Interaction,System,ebiz Integration,Strategy,Sopping,eCRM,IRM,VOC/RMS,e-Learning,Interactive Full Se
13、rvice,ebiz,eSolution,eBiz Sector&Solution,eSolution,LIFE,System,INFORMATION,COMMUNICATION,TechnoVillage,/,/,/,/,/,/,Mail+SMS+Fax+,DB,/,eBiz Total Service,eBizStrategy,eBizOperation,eBizConsulting,Planning,Contents,Solution,eBusiness Integrator,eBizBuilding,Marketing,eBiztotal service,eBusiness Trans
14、formation,Supplier,Supplier,Supplier,stockholder,Employees,On-line,Off-line,SCMERPIPS,eCompany,EIP/KMS/GW,IRM/RMS/PRM,WebSiteCRM/CP,Partners,PACS,ERP,CRM,EIP,Mailing,B2Emall,IntegrationDevelopers,Web Service,EnterpriseSolution,Business Fields:SI Development&Solutions,eCompany,SCM/IPS,DW/CRM,Customer
15、,Stockholder,Supplier,eCompany,IRM/RIS,GW/KMS,ERP/EIP,Data Integration,Enterprise CRM,eCRM,Data Warehousing/Integration,Web LogData,Data Base,TransactionData,CustomerProfile,SM MU,SI MU,NI MU,R&D MU,eBizTotal Service,eBiz Total Service,Service,Sales,CRMData Warehousing/Integration,SMSChannel,Web FAX
16、Channel,eMailChannel,Web SiteChannel,Post channel,Consumer,Investor,Purchaser,Analyst,The press,Club,Marketing,Customer Interaction PlatformsInteraction Management Infrastructure,Customer Communications,e-CRM,E-Mail,EDMS,GW,KMS,2(),ERP,1(),CRM,SCM,E-Planning,Office Management System,Customer A,Custo
17、mer B,Customer C,Supplier A,Supplier B,Supplier C,eBiz Consulting,eBiz Solutions,eBiz Integration,eBiz Solutions&Service,Internet AreaBSP AreaSI AreaNI Area,eCRM,WCMS,IRM/PRM,Mailing,MES,CTI,PABX,IBS,Network Integration Automation System Enterprise Network,CRM/DW,EIP/EKP,ERP/SCM,GW/KMS,SI consulting
18、 SI development SI management,Web consulting Web development Web management,NI Area,SI Area,Web SI Area,eBiz Solutions&Service,Web SI AreaSI AreaNI AreaSystem Area,DW/E-CRM/CRM,E-Marketplace,SCM,ElS,GW/KMS,ERP,CMS,Management&Business,B2B,Marketplace,IPS,EIP/EKP,PMS,Partner&Supplier,Customer,B2E,B2C,
19、B2M,eBiz Sector&Solutions,2004,Consulting,eSolution,2004,Web Building,Web integration Publishing DB generation,Web Design,Innovation,Operation,Optimization,Business&IT Strategy,Supply Chain Execution,eBiz Enterprise Management,SI Business Area,SI consulting SI development SI management N/W managemen
20、t New technology,Network Integration-Network Consulting-Network Integration-Network Management,SI AreaNI AreaSolution AreaSM AreaInternet AreaR&D AreaConsulting Area,CRM,Forecasting,Opportunity Management,Configuration,Generation,Forecasting,Customer CareSpare Management,ForecastingPersonalizationCa
21、mpaign ManagementMarketing Encyclopedia,ERP,CMS,SCM,EIP,eStrategy,Solution&Service-SI Development&Solutions,Marketing,Sales,Services,One-Stop Service,10%,10%,5%,5%,BSP,IT consulting IT development IT management N/W management New technology,Wireless Internet,Web Contents,Web Mailing,Web SI,eBiz Solu
22、tions&Service,BSP AreaInternet AreaSI AreaNI AreaConsulting Area,BSP MU:(Business Service Provider Management Unit),Internet AreaBSP AreaSI AreaNI Area,55%,15%,20%,10%,eBiz Solutions&Service,Consulting for eBizeStrategy Consulting.eManagement ConsultingeBusiness Restructure Consultinge-CRM,e-Marketi
23、ng Consulting,e-Solution/e-Infra/e-Infra,SI consulting&management,Network Integration/Automation System,IT development&management,SCM,CRM,e-Supply chain Management,e-Customer Relationship Management,E-biz transformation,System,-,-,-Supply Chain,ERP/EIP,e-Business Perspective,eBiz Consulting,e-Market
24、ing&Promotion,eCreative&Contents,eBiz SI&Solutions,eBiz Service Domain,eBizTotal Service,e-CRM function,e-Customer Relationship Management,e-CRM,e-CRM,Adaptation,Analysis,Data Gathering,eBiz Solution analysis _e-CRM,/,46%,22%,19%,Source:Executive Issues Survey CEO Global Business Study,The Alexander
25、 Group,Incorporated,7%,6%,Summary,?,CEO,1 2 3 4/5 Restructuring6 7(Globalization)8 9(Geopolitical),1 2 3 4 5 6 7 Restructuring8(Globalization)9(Value-Added Supplier Relationships),1.,5.,4.,3.,2.,1.,()?,Site?,Site Site(,)?,/?,?,eCRM,e-CRM,2,90,:60%(80 90%),:40%,2,3.,2.,4.,5.,6.,1.,2,(),/,:100/:10,/()
26、,-,:,5,Strategy,Contents,Solution,Brand A,Brand B,(),Ebiz,Brand C,Summary,-,Integration Branding&Identity,Off-line On-line Business WCMS e-CRM,1.7()2.Web Solution,Off line Business On line Business,Vision,Mission,Planning,1.Summary,-,Supplier,Customer,eCompany,e-Business Sector&Solutions,Partner,Sto
27、ckholder,Employee,IPSSCM,IRMPRM,e-Marketing,GW+KMSEDMS,Buy Side,Sell Side,ERPEIP,Customer,Partner,Shareholder,Employee,e-Business Solutions,Sales Team,System Team,ConsultingTeam,SI MU,NetworkTeam,AutomationSystemTeam,EnterpriseNetworkTeam,NI MU,eBiz,CRM,EIP,R&D,eBiz Collaboration Network,Website Str
28、ategy,Site E,Site B,Site H,Site F,Site A,Site G,E-biz Transformation,AS IS,TO BE,Site C,Site D,Strategy and Implementation,e-Shopping,Information,eBusiness,Business Function&Strategy,Himart,2.,?,Publish,Interact,Transact,Integrate,Customer Information AccessHSE Communication,Customer and Technical S
29、upportSupplier Relationship Management,Electronic Order to CashElectronic ProcurementSupplier Bidding&Selection,Integrated Planning and ForecastingIntegrated Plant Management,:,e-Business _Fulfill Demand,Proposal,-Web Site System,Value,2003,2004,2005,2006,/,e-Branding B2B/B2E Web(EIP)personalization
30、(e-CRM/DM),E-Biz,1,2,3,Branding&Identity(Web CI)Business/(Site Concept)System&Solutions,Web Site,2003,2004,EIP,e-Biz SI,Web SI,Web,2005,eBiz Planning eBiz Integration e-Package/Solution e-learning Solution e-Total Marketing,Web Identity Web Contents Web Promotion Web Applications,Web SI Planning Web
31、 System Integration SMS/eFax/Mailing eCRM/IRM/CMS e-Marketing(PRM),Web SI&eSolution,eBiz Value,eBiz Transformation,e-biz Total Solution,e-Business,Convergence,Industry Transformation,Value ChainIntegration,Channel Enhancement,:PwC,eBiz Transformation,Solution Development,30%,60%,30%,60%,Customer,Cus
32、tomer,Supplier,Supplier,Loyalty,System Integration,eCRM IRM PRM,Solution Development,eOffice,eConsulting,eVenture,eSolution,eCompany,Business Domain,eBiz Strategy Consulting.eBiz Management ConsultingeBiz Restructure Consulting,eCRM(Web call center)eCommunity eFAX(Dial Fax)eIRM WCMS,Real estate port
33、al Network swap serviceInternet Fax Tour portal Internet broadcasting Community portal,EDMS GroupWare Enterprise Knowledge Internet Purchasing System,Application,Web DB Integration Mobile Application Customer Integrated,Home Page,System,Solution,e-branding Web Style Guide On-line Marketing,DB/Web Se
34、rver Multimedia Server Wireless/Security,e-CRM e-Marketing WCMS.,e-Business Transformation,Marketing Innovation,Channel Innovation,eOffice Solution Planning,.,()/.,.,45%,15%,5%,35%,.,KMS,EIS,EDMS,SCM,CRM,Non-formal Information,Enterprise Knowledge/Information Portal,EKP-EIP,Solution&Service-SI Devel
35、opment&Solutions,GW,ERP,How convenient would it be,if we can view all the numerous information scattered on the internet,such as Intranet,GroupWare,(ERP),(CRM),(SCM)gathered in single screen?,eBiz Solution,eCRM,2003,2004,2002,SMS,CMS,PMS,EIP,ERP,SCM,Electronic Decision Making,E-mail,E-board,Schedule
36、 Management,MIS,Name Card Management,CareerManagement,HumanRelationship Management,Survey,messenger,Solution&Service-eagleOffice,GWeagleOffice,DefenseDefense,the Agency for nationalsecurity institution etc.,Finance Bank,Insurance,Security,Credit Card,Investment Trust etc.,ChemistryPetrochemical,heav
37、y chemical/explosive/energy etc.,Service Distribution/service/leisure/educational institution etc.,Public sector Government organization/government investment institution etc.,Industry Machine,construction,assembling,equipment etc.,SI MU Business Fields,Business Fields:SI MU,Company Organization,Com
38、pany,Organization,eBizSolution,Consulting,InternetBiz,System,Solution Mu,R&D MU,Planning MU,INFRA MU,Organization,Planning&Public,Supporting Team,President&CEO,CS team Biz 1 team Biz 2 team Biz 3 team,Sales 1 team Sales 2 team SI System team SI Develop team,Sales 1 team Sales 2 team Automation team
39、Network team,Consulting 1 team Consulting 2 team Consulting 3 team,eBiz team Solution team,SI MU,INFRA MU,Consulting MU,R&D MU,BSP MU,Organization,How to reach online user and provide Customised In-depth product information?,How to sell products and process ordersOver the Web?,What are new offerings
40、,unique to the Web?,How to revolutionise business models andshift value creation?,Product/Service Innovation,Business Model Innovation,Marketing Innovation,Channel Innovation,Source:Arthur D.Little,eBusiness Perspective,(e-Business),Channel Enhancement,Value Chain Integration,Convergence,Industry Tr
41、ansformation,Win-Win,(:),:PwC,eBusiness,Web SI-Web SI Consulting-Web Applications-Web Solutions,e-Biz/M-biz-e-Biz Consulting-e-Biz Integration-e-Biz Solutions,e-Biz Total-e-Total Consulting-e-Biz Total Integration-e-Biz Total Solution,Business Value,100,250,300,120,400,700,Degree of Innovation,Web b
42、uild-Web Planning-Design/Component,44.9%,2.3%,9.4%,15.9%,15.4%,12.3%,:,eBiz Service&Solutions,10%,15%,20%,55%,2004,Web Service&Solution,eBiz Consulting,SI Service&Solution,Network Integration,50%,15%,10%,10%,15%,30%,20%,30%,7%,10%,5%,SCMCMSERMERPKMSHRM,SCM(Supply Chain Management),2004,2003,ERM(Enterprise Resource Management),SI Development&Solutions,
