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1、2010年5月BEC高级口试真题解析炎热的5月，见证了BEC高级考生挥汗如雨的奋战。我在北外考场以口语考官的身份，考差了14对、28人的高级口语。下面是一些点评。问过姓名之后，就是Where are you from?这道题，我的考场都是正确反应：I am from Sichuan， China 第一部分有两套题，其中那个第一套题和去年一样，没有变化：Work or Studies： What you find most interesting about your job or course About your future career plans Why you decided to
2、learn English About your ideal kind of employer * Why you chose your particular career About the place where you work or study *其中画有*的题目有的考生没有理解。ideal kind of employer不一定需要考生是有工作的，因为它在问 “你理想的雇主具有哪些特点”，即使是在校生，也可以发表自己的意见、有的可说；学习或工作的地方，有的人没有思路，有的人有思路但是调理不清楚，用词也没有注意到质量。 下面是比较好的答案： About your ideal kind
3、of employer *Well， for me， I would like to join a company where there are welldeveloped training programs for young people After all， money is not higly prioritized for someone fresh from school Rather， gaining experience and qualification would be more important其中 In my opinion， opinion的发音有的人读错，重音、
4、卷舌音乱来；As far as Im concerned有的人说成了 as far as I am concern， 这也是错的。 About the place where you work or study *I am a student in the Renmin University and I study finance in the School of Finance What I am most proud of my university is the prestige， which has been built over years with joint efforts fr
5、om the school administration， professors and scholars as well as from business owners Type 2 Could you tell me How important you think imports are for people in your countryimports 的含义有些考生没有理解，那就是“进口”；理解后，也有人回答的不扣题。大部分人都能想到引进先进技术，但是英文的表述欠缺，下面这个回答较好：Needless to say， imports play an essential role in
6、economic development of China In 1980s， China has just started the opendoor policy and imports and exports started to become more dynamic There are three significant aspects impacted by imports The first one is in culture Imported TV programs from Japan， US and some European countries brighten up th
7、e TV screens The earliest ones include A Xin， produced in Japan， which is a biography of a tenacious woman named A Xin， who thrived the ups and downs in her life through hardworking Another one ， Man from the Atlantis， produced in the US， is a science fictionThe 2nd aspect is in commodities Brand na
8、mes such as Maxim， a French brand， and McDonalds， the fast food chain， entered the Chinese market Later on， a lot of other wellknown big names followed suitLastly，new technologies in carmaking， information technologies were also imported initially， though numerous solutions and innovations have been
9、 developed locally by Chinese later on What you think the advantages are for people in your country of spending time working abroad这个题目许多人都能想到开阔眼界等，用词也比较俗Working abroad offers a variety of benefits to people in general， including the ChineseFirstly， it allows people to get a global vision， which is
10、an assets nowadays， when globalisation is taking place at a rapid rate Specifically speaking， it is not uncommon to find foreign companies in China or doing business with Chinese counterparts A global perspective will certainly help communications among multinational team membersSecondly， people can
11、 sharpen their English language skills Needless to say， English is the working language in the world and working in another country enables people to get more exposure languagewise It is obvious that the workers would use the language to serve a purpose in their job， rather than learning it from a t
12、ext book Such practice of language will certainly polish their EnglishLast but not least， people may understand different cultures better When living and working abroad， people have an opportunity to closely observe the local way of life， to be more exact， how people handle their daily tasks and how
13、 they do so differently between cultures Something as simple as cutting a grape fruit could demonstrate such a difference Whether you think the use of mobile phones for business is always positive in your country这个题目有一个陷阱：always，哪里有一成不变的事情呢？所以客观的回答应该说手机在工作中大多数情况下是有用的，但是它也有一些不利于工作的地方。Generally， mobil
14、e phones are quite useful in daily work As known to all， people send text message， exchange emails and check maps on cell phones， which come in quite handy However， I wouldnt say it is ALWAYS useful A case in point is that when people attend meetings ，they get distracted by the messages on their cel
15、l phones， not to mention phone calls which are not urgent nor important Besides distraction， it increases stress for cell phone users People are on call all the time， which resulted in a dim line between life and work By that I mean， employees are always on the work mode Gradually， stress may lead t
16、o reduced productivity How important you think language training will be in your country in future这道题很不容易答出彩，大多数人都去说成英语（论坛）的培训，而题目是讨论“语言培训”。所以，可以说中文的培训、沟通技巧、邮件、手机短信中的语言规范化等等，甚至是商务应用文的写作等等。其它比较集中的问题有：image， product的重音应该是Image， PROduct；important 的替换词。此次考试答得综合比较好的是学德语和阿拉伯语的同学，两个男生，英语专业的只有一个还比较好，其他人举例高级
17、的要求还有些差距。总之，在我经手的14对考生中，10对左右是通过口语考试的。2009年口试真题：Part II1 Customer Relations： the importance of making customers feel valued2 Company growth： the importance to a company of controlling expansion3 Marketing： how to ensure that agents maintain a high level of effectiveness when representing a company 4
18、 Time Management： the importance of planning work time effectively5 Project Development： how to ensure interdepartmental cooperation on new projects6 Purchasing： how to evaluate and select new products7 Personnel Management： the importance to a company of having well motivated staff2009年5月BEC高级口试真题回
19、忆Part 1：Where are you from?Tell me more about your study and which part you find is most interesting?What effect does internet have on Chinese work life?Part2：Sale： The important of knowing customer need and preference（不好意思，只关注了这个）Research and development： The important of ensuring staff meet deadli
20、nePart 3：Outsourcing：Discuss：Advantages of outsourcingHow can outsourcing be monitoredOliver回忆09年5月BEC高级口试真题：口语考试试题卡，每2个小时换一次，一本试题卡大约有200张左右，是考官随机从中间抽的。我听说的试题。食品安全（三鹿事件）问的是企业名牌的重要性怎样通过媒体传播自己企业的名牌形象（注意已经是名牌）还有你的名字的汉语读法。你来自哪里。互联网对中国居民消费习惯的影响。回忆09年5月BEC高级口试真题：第一部分1Tell me something about yours study？2T
21、ell me about your ambitions。3To what extent do you think IT has influenced China?第二部分Mini presentation （about 1 minute each）Candidate sun4102s choice of topic （out of 3 options）The advantage of flexible price policy第三部分Collaborative taskinhouse training programmeYou are the personal manager of a com
22、panyYou have been asked to decide whether it is necessary to bring in in-house training programmeDiscuss the situation together， and decide：1The advantage of inhouse training programme2Whether the company should send the managers to have external training programmes考官提问：Do you think the company shou
23、ld cut the cost of training during hard times?2008年11月BEC高级口试真题第一部分，问我的专业和career plan，好像出来很多人都被问到这个；第二部分，我选的是怎样ensure travel industry的customer satisfaction；partner选的是关于heavy workload下的time management；第三部分，订购量增加导致的extra working hours，第一题问有什么disadvantages，第二题问有什么其它方法应对increased orders；接下来的followup que
24、stions，考官各问了三个问题，答得很纠结，不知所云。口语第三部分我抽到的题目一模一样的在简新亚编的那本口语应试指南上看到过滴可惜没怎么仔细看啊！当时讲的很郁闷，跟搭档也没配合好，讲没几句就停下来了，人生啊！increase in ordersThe manufacturing company you work for has experienced a sudden increase in customer orders and is considering asking staff to work extra hoursYou have been asked to advise on t
25、hisDiscuss，and decide together：What the possible disadvantages could be of staff working extra hours?What other steps the company could take to deal with the unexpected increase in orders?2007年11月Speaking Test Part II1. Customer Relations: the importance of making customers feels valued2. Company gr
26、owth: the importance to a company of controlling expansion3. Marketing: how to ensure that agents maintain a high level of effectiveness when representing a company4. Time Management: the importance of planning work time effectively5. Project Development: how to ensure inter-departmental co-operatio
27、n on new projects6. Purchasing: how to evaluate and select new products7. Personnel Management: the importance to a company of having well motivated staff8. Strategic Planning: how to decide whether to purchase or rent company premises9. Sales: how to ensure that price levels for new products are se
28、t appropriately10. Communication Skills: the importance of foreign language training for selected employees11. Advertising: how to select a suitable agency to handle a companys advertising12. Finance: how to decide whether to float a company on the stock-market13. Marketing: the importance to a comp
29、any of offering its products on the world-wide web14. Staff Training: how to evaluate the effectiveness of company training programmes15. Company Growth: how to decide when it is the right time for a business to expand16. Public Relations: the importance to a company of sponsoring well-known persona
30、lities from the arts and popular culture17. Recruitment: how to ensure that the best candidate for a post is selected18. Information Management: how to analyse and make effective use of information19. Sales: the importance of brand image in ensuring that products or services sell well20. Technology:
31、 the importance to a company of keeping up-to-date with internet developments21. Quality Control: how to ensure that a company consistently maintains quality control standards22. Product Promotion: how to make effective use of the media when promoting a new product or service23. Product Management:
32、the importance of teamwork for the effective management of projects24. Health and Safety: how to develop a responsible attitude among staff to the health and safety requirements of accompany25. Technology: the importance of computer skills for the workplace of the future26. Communications: how to en
33、sure that e-mail is used appropriately by staff for internal and external communications27. Staff Development: how to administer a staff budget effectively28. Market Research: the importance of finding out about customers habits and attitudes29. Financial Management: how to identify ways of reducing
34、 costs in a company30. Communication: how to achieve an effective working relationship between different departments within a company31. Communication skills: the importance of understanding cultural differences when working in an international environment32. Personnel Management: the importance of
35、providing employees with clear job descriptions33. Company Growth: how to ensure that company growth proceeds at the optimum rate34. Time Management: how to manage a heavy workload effectively35. Health and Safety: the importance to a company of having a Health and Safety policy36. Human Resources:
36、how to ensure that staff at all levels receive appropriate feedback on individual performanceSamples(部分口语试题参考答案)1、Customer Relations: how to maintain customer interest in a companys productsAs is know to all, it is very important for a company to maintain customer interest in their products. I think
37、 a company should try every possible way to retain its current customers.First, it should always make sure that it provides its customers with quality goods and after-sales service. Second, it should lay enough emphasis on the feedback from its current customers and take prompt action to take care o
38、f their needs and demands. Third, if possible it may provide some incentives to its old customers. For example, it can grant a certain discount to them if their purchases reach a certain amount. Apart from all these, a company should design strategies to attract new customers and create transactions
39、 with them, to expand their customer base, so to speak. These strategies include product diversification and upgrading.All in all, a company should try its utmost to keep its current customers satisfied with its products and services, and at the same time it should stay ahead of the market through p
40、roduct and pricing strategies.2、How to fill a key vacancyIn order to fill a key vacancy, a company will usually follow the same standard procedure.It will begin by producing an accurate job description of what it would like the successful candidate to do. From this, it can then produce a profile of
41、this ideal candidate, which is a list of skills, experience, attributes and so on.Having produced this profile, the company must then decide on the best recruitment method to capture a candidate with this profile. This might be an internal advertisement or an external advertisement in a newspaper, o
42、n the Internet say, even an agency or perhaps a headhunter.Having decided on the best recruitment method, the advertisements are then placed or the headhunter contacted and a list of candidates will be then drawn up to be put through the companys recruitment processes. This might be interviews, psyc
43、hometric tests or even hand-writing analysis. This will then produce the ideal candidate for the company.The company will then have to negotiate terms with this candidate and, hopefully, this will result in terms which are both affordable for the company and attractive enough to get the candidate th
44、ey want.Background Information3、Career Planning: how to assess the career opportunities provided by different types of companiesCareer PlanningEven after a job is offered and accepted, career decisions must be made. On-the-job experience may affect the desired path. Aspiring to achieve a position ab
45、ove the present position is natural. The planned career path to that position may involve either a series of promotions within the firm or switching to a different firm. While planning a career path is a useful motivator, the plans should be achievable. If everyone planned to be president of a compa
46、ny, most plans would not be achieved. This can cause frustration. A preferable career path would include short-term goals, since some ultimate goals may take twenty years or longer. The use of short-term goals can reinforce confidence as goals are achieved.Career Development: the importance of acqui
47、ring a range of skills throughout your careerAs far as career development is concerned, it is very important for a person to acquire a range of skills.First of all, when he has a range of skills, he is obviously more competitive than those who dont and therefore has more chances of promotion. Secondly, if youre not satisfied with the present job, acquiring a range of skills will make it easier for you to find a job outside your company. In addition, a person with a range of skills is more l
