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1、 Would you kindly sign the exchange form, giving your name and address? 请在兑换单上签字，写出你的姓名和地址，好吗？ Id like to know if you could change this money back into U.S. dollars for me. 我想知道能否把这笔兑回成美圆。 Could you change these French francs for me? 能给我兑换这些法国法郎吗？ Can you give me 100 dollars in Swiss francs? 能否给我100
2、美圆的瑞士法郎？ Id like to convert the full amount of the remittance into U.S. dollars. 我想把全部汇款换成美圆。 Id like some coins for this note. 我想把这张纸币换成硬币。 Useful Words and Phrases currency, money 货币 money changing 兑换货币 Tell me the current rate for RMB, please. 请告诉我人民币的现价。 Whats your selling rate for RMB yuan in n
3、otes today? 你们今天人民币现钞的售价是多少？ foreign exchange 外汇 exchange rate 外汇率 西联汇款Western Union Money Transfer营业员请用户出示证件，用户向营业员询问汇款的限额。Excuseme,mayIremitmon eyabroadhere?请问我可以在这儿往国外汇款吗？Sure.Please show me your passport/ ID card.可以。请出示您的护照（身份证）。How much money can I send by Western Union?通过西联汇款方式我可以寄多少钱？The maxi
4、mum amount forsending through Western Unionis $2000 per person everyday.最高限额是每人每天2000美元。 00:01.82兑换外币00:03.63Key Sentences00:05.16重点句型00:06.69Todays exchange rate of RMB to USD is 812 RMB yuan equal to 100 US dollars.00:17.04今天的汇率是812元 人民币兑100美元.00:27.40What kind of foreign currency have you got? Wh
5、ats the exchange rate today?00:34.38您持有什么外币?今天的汇率是多少?00:41.35What kind of currency do you want to change?00:45.52您想换哪一种外币?00:49.68Sorry youve filled a wrong account number Please refill it.00:59.08请点清钞票,保存好水单.01:08.47What is the equivalent of five dollars in RMB yuan?01:13.55五美元相当于人民币多少元?01:18.63We
6、list the exchange rate issued by the Peoples Bank of China every morning.01:25.36我们是根据每天早上中国银行发布的汇率挂牌的.01:32.08What are you going to convert,bank notes or travellers checks?01:38.47你要兑换什么,是现钞还是旅行支票?01:44.86Dialogue 1 A:Excuse me.B:Can I help you?01:49.28对话1 劳驾.您要什么服务?01:53.71A:I want to change some
7、US dollars into RMB.01:56.74我想把美元换成人民币.01:59.77B:Of course.02:00.40当然行.02:01.03We are an authorized foreign exchange bank and can change them for you.02:04.02我们是指定经营外汇业务的银行.可以为您兑换.02:07.01How much do you want to change?02:08.47您要换多少?02:09.93A:Let me see.Fifty US dollars.B:Very well,sir.02:12.90让我想想,
8、五十美金.好的,先生.02:15.86Notes I want to change some US dollars into RMB.02:22.15我想把美元换成人民币.02:28.43change Where can I change my dollars for pounds?02:30.65请问我可在哪儿将美元兑换成英镑。02:32.87Here is your change.02:36.08这是找您的零钱.02:39.29I have no small change02:40.54我没带零钱. 03:31.62B:Very well.Please fill in this appli
9、cation form and sign your name,sir.03:34.90好的,请填这张申请表,然后签名,先生.03:38.18A:All right.Which address shall I give you,my home address or hotel address here?03:42.40好的,该给你哪一个地址, 我家的地址还是这里的饭店地址?03:46.61B:Your hotel address,please.03:48.16你所在饭店的地址。03:49.70A:Right.Where am I supposed to sign my name?03:52.39
10、请填您的饭店地址dot.好.我该把名字签在哪里呢?03:55.08B:Here,on this ted line,sir.03:56.83这里,虚线上面,先生.03:58.58A:Here you are,is that all right?04:00.51好了,这样子可以了吗?04:02.44B:Let me see,oh,would you mind telling me your passport number,sir?04:06.01我看一下.嗯,您介意告诉我您的护照号码吗?04:09.58A:Of course not.Let me see.Its E 56789.B:Thank y
11、ou,sir.04:14.49当然不.我看看,.是E56789.谢谢,先生. 05:27.21Dialogue 3 A:Good afternoon,madam May I help you?05:31.78下午好,夫人.我能为您做点什么?05:36.35B:Id like to change some money.05:37.97我想兑换些钱.05:39.59A:What sort of foreign currency have you got,madam?05:42.06夫人持有何种外币.05:44.53B:US dollars.Whats the exchange rate today
12、?05:46.86美金.今天的汇率是多少?05:49.18A:According to todays exchange rate,05:51.71依照今天的汇率,05:54.25every US dollar in cash is equivalent to 8.659 RMB yuan.05:57.531美元换8.659人民币元.06:00.81How much would you like to change?06:02.75您准备兑换多少?06:04.70B:1,000.Here you are.06:06.321,000美金,给你.06:07.94A:Very well.This is
13、 exchange memo.06:10.65好的.这是兑换水单.06:13.37Please fill in your name,passport number,06:14.50请填上您的名字,护照号,您的国籍06:15.64your nationality,and the amount you intend to change.06:17.45及所要兑换的钱款金额.06:19.27B:Here you are. Will that do?06:21.49 给你,行了吗?06:23.71A:Quite well.Here is the money,8,659 RMB yuan in all.
14、06:28.78很好.这一共是8,659元,06:33.85Please check it and keep the exchange memo06:35.44请点一下,拿好水单.06:37.03B:All right.By the way whats the use of memo?06:39.64好的,顺便问一下水单有什么用处?06:42.26A:If you have some RMB left while you are leaving China,06:45.01在您准备离开中国时如果还剩一些人民币,06:47.77you can change it back into US dol
15、lars06:49.95您可兑换回美金06:52.13in Bank of China or at the airport exchange counter.06:54.01可到中国银行或机场外汇柜台前进行兑换.06:55.89There you will be asked to show the memo.06:58.56在那里,您将被要求出示水单的.07:01.22B:I see.Thank you very much.A:Not at all.07:04.23我懂了,谢谢.不客气.07:07.23Notes Every US dollar in cash is equivalent to
16、 8.659 RMB yuan.07:11.841美元换8.659人民币元.07:16.45be equivalent to What is 5 equivalent to in French francs?07:21.36与等同 五英镑相当于多少法国法郎. 09:01.48Dialogue 409:04.33A:Excuse me,but is this where you convert foreign currency?09:07.75对不起,这里是兑换外币的地方吗?09:11.18B:Yes,sir.What kind of currency do you intend to chan
17、ge?09:14.06是的,先生.您想换哪种货币?09:16.95A:Im going to leave Shanghai09:16.45我即将离开上海,09:15.95and I want to change all the RMB I have into US dollars.09:18.25我想把所有的人民币都换成美元.09:20.55Here is the exchange memo.09:22.47这是兑换水单.09:24.39B:Well,please write down in this form the amount you wish to change,09:27.83先生,
18、请在这张表格上写下您要换的金额,09:31.28your full name in block letters,your hotel address09:34.25你的大写全名,您的饭店地址,09:37.21your passport number,your nationality,and sign your name here, sir.09:39.51您的护照号码和国籍.然后在这儿签名.09:41.81A:Oh,Ive got lots to write.B:Im sorry,sir,but.09:45.87哦,我有那么多要写啊.很抱歉,先生,但是.09:49.93A:Yes,I unde
19、rstand. Thats banking business;09:52.30是的,我了解.这是银行业务,一切要按规定.09:54.66everything is in order Here you are.Is that OK?09:56.23写好了,可以了吗?09:57.80B:Thats fine.You have 5,000 yuan altogether is that right?10:00.81好的.你共有五千元,对吗?10:03.83A:Thats right.How much would I get for 5,000 yuan?10:06.80对的.这五千元能换多少?10:
20、09.76B:Lets find out the exchange rate between US dollars and RMB yuan.10:12.33让我查查美元和人民币的汇率.10:14.91Oh,its 865.97 yuan for 100 dollars.10:19.39噢,是865.97元兑换100美金.10:23.87A:Its a little different from the rate when I changed US dollars into RMB.10:27.54这与我把美金兑换成人民币时的汇率略有不同.10:31.21B:Yes,we call the r
21、ates for foreign currencies floating exchange rates.10:34.52对的,我们把外币的汇率称为浮动汇率10:37.84They often fluctuate with the international money market.10:40.52它们是随着国际金融市场变化而波动的.10:43.20Thats why sometimes you have more and sometimes less10:45.97这就是为什么有时你得到多一些,有时少一些.10:48.74And there is also a difference betw
22、een buying rate and selling rate10:51.70另外买入卖出的汇率也是不同的10:54.67But all banks throughout China10:56.21但是在中国所有的银行,10:57.75have the same rate when dealing with exchange transactions,10:59.97在外汇交易中汇率是相同的,11:02.19though the rate has to be adjusted from time to time11:05.06虽然汇率是需要不断调整的,11:07.94owing to flu
23、ctuations in the international money market.11:10.01是随着国际金融市场变化而调整的.11:12.09A:I understand.Thats very reasonable.Thanks a lot for your explanation.11:15.76我懂了.这很合理的.非常感谢你的解释.11:19.43B:Its all right.11:20.59不用谢.11:21.75Notes They often fluctuate with the international money market.11:26.34它们是随着国际金融市场
24、变化而波动的.11:30.92fluctuate11:34.66涨落,波动11:38.39The price fluctuates between $5 and $6.11:41.52价格在5美元与6美元之间波动.1.Good morning（Good afternoon ）2.Please3.Hello4.Welcome5.Welcome to deposit in ICBC6.Welcome to use Peony Credit Card7.Welcome to use ATM8.Sorry9.Please line up10.Please wait a moment11.Thank y
25、ou12.Well glad to receive any suggestions to help us improve our service13.Goodbye14.Dont mention it （Not at all）15.Hope to see you again16.Demand（current）deposit17.Demand（current）bankbook18.Rate for current deposit19.Time（fixed）deposit20.Interest Rate for fixed deposit21.Certificates of deposit22.F
26、lexible maturity deposit23.Transferable certificate of large amount time deposit24.Withdrawal form25.The exchange rate for U.S.dollars26.Termination of a deposit27.Date due28.Automatic teller machine（ATM）29.The detailed list of interest30.Peony Credit Card31.Exchange U.S.dollars for Renminbi32.What
27、can I do for you？33.May I help you？34.We are open for business form 8：00 a.m to 6：00 p.m with no break at noon35.We are open for business all week including Saturday and Sunday36.Id like to deposit（withdraw）37.Which type of deposit do you prefer，time deposit or current deposit？38.I prefer time depos
28、it（current deposit）39.Is it your first time to deposit here？I am going to open an account for you.40.How long would you like to deposit for？41.Pardon，I do not understand，Could you give me more details.42.OK.The term of fixed deposit ranges form three month to five years，including three months，six mo
29、nths，one year，two years，three years and five years. The longer the term the higher the interest rate.43.Partdon.44.Could you fill in this slip in ink please.45.You have made a mistake here，Please fill it in again46.Opening an account is free of charge， but you have to deposit 10 yuan as your initial
30、 deposit.47.The current deposit can be withdrown at any ICBC savings office in this city，Its convenient for you48.We also have flexible maturity deposit. The interest rate is sixty percent of the interest rate for the time deposit49.Excuse me，how much do you want to withdraw？50.Please use Arabic fig
31、ures51.Please fill in your address here52.Please enter your code number.53.There is somrthing wrong，Please enter your code number again.54.Youve made a mistake in counting. Do it again please55.Please wait a minute .I will calculate it again56.Please keep the chip57.Here are your money and deposit b
32、ook.58.Please hand back your chip59.Please count the cash （your money）60.Here is your book （certificate）。61.Please wait a moment ， I will do it for you as soon as possible62.The computer isnt working now. Please go to another savings office or come again tomorrow63.Please wait a moment， we are check
33、ing it64.Sorry， since there is no power， we can only serve you manually.65.Sorry for keeping you waiting.66.Im sorry you had to come several times.67.Everything is in order.68.I have lost my bankbook， what should I do？69.You can report the loss of the bankbook.70.Do you remember the account name and
34、 number， maturity， amount and code number.71.Please show your I.D card72.My name is Jenny Lee， but I dontremember anything the details73.Please try to remember the details.74.Its for the safety of your deposit75.Would you please leave your telephone number.76.Please bring this application form to co
35、llect new bankbook or money in 7 days.77.I can reissue a new bankbook for you，but we must deduct ten yuan handling charges.78.I am going to apply for a Peony Credit Card79.You can apply for it in the ICBCPeony Credit Card Department. The address is Beijing Road NO.880.Please wait a moment. The amoun
36、t you are withdrawing exceeds one thousand yuan，so I have to ask authorization form the credit card issuing center81.Sorry， you have to exchange your money at the foreign exchange counter82.Please go to counter NO.2. Its over there.83.How much do you want to change？84.Please fill out the exchange fo
37、rm85.Please sign your name on the exchange form86.What currency do you have？87.We dont change German marks her at present.88.We can change only three currencies U.S. dollars， Jappnese Yen and H.K. dollars.89.What is the exchange rate today？90.The exchange rate is 832RMB for100 U.S. dollars.91.Im sor
38、ry I have no small change.92.You can convert the unused RMB back into foreign currency.93.Youll receive the money in a moment .94.Sorry， we dont handle drafts and telegraphic transfers.95.Sorry， we handle savings deposit business only.96.Please go to the international Department of ICBC Beijing Bran
39、ch.97. Sorry， these two one hundred dollar bills are counterfeit98.According to our regulations and international practice， forged notes must be confiscated so we cant return them to you.99.We may issue you a confiscation receipt.100.We have safe custody service and can keep precious metals such as
40、gold and silver， and securities for you.1.早上好（下午好）！2.请！3.您好！4.欢迎！5.欢迎您到工商银行储蓄。6.欢迎您使用牡丹卡。7.欢迎您使用自动取款机。8.对不起。9.请排好队。10.请稍等。11.谢谢！12.请多提宝贵意见。13.再见！14.别客气。15.欢迎您再次光临。16.活期储蓄17.活期存折18.活期利率19.定期储蓄20.定期存款利率21.定期存单22.定活两便储蓄23.大额定期存单24.取款凭条25.美元汇率26.存款到期27.到期日28.自动取款机29.利息清单30.牡丹卡31.美元兑换人民币32.请问我能为您做点什么？33.
41、您需要我为您提供什么服务？34.我们的营业时间是上午8点至下午6点，中午不休息。35.我们星期六、星期日照常营业。36.我想存款（取款）。37.您存定期还是活期？38.我想存定期（活期）。39.您是第一次来这里存款吗？我给您开一个新的帐户。40.定期几年？41.我不太明白，请您介绍一下。42.定期储蓄分六个档次，存期有3个月、6个月、1年、2年、3年、5年，存期越长利率越高。43.请您再说一遍。44.请您填写这张凭条，用钢笔填写。45.这儿填错了，请再填一张。46.开户不需要手续费，但您得先存10元作起存额。47.我行办理的活期存款同城同兑，方便灵活，欢迎存储。48.我行还开办定活两便储蓄，利
42、率按定期同档利率的6折计息。49.请问您取多少钱？50.请用阿拉伯数字填写。51.请您在此处填写地址。52.请输入您的密码。53.您的密码有误，请再输入一次。54.您的款项有误，请再点一遍。55.请稍候，我再计算一遍。56.请拿好铜牌。57.这是您的存折，请收好。58.请交回铜牌。59.请点一下现金。60.请收好您的存折。61.请稍候，我尽快办理。62.对不起，机器坏了，请到别的储蓄所办理或明天再来。63.请稍候，机器线路出了故障，正在排除。64.对不起，现在停电，我可以用手工为您办理。65.很抱歉，让您久等了。66.很抱歉，让您跑了好几躺。67.一切都办妥了。68.我的存折（单）丢失了，怎么
43、办？69.您可以办理挂失。70.请您提供有关情况，如户名、帐号、存期、金额、密码等。71.请出示您的身份证件。72.我的名字叫珍妮。李，别的都不记得了。73.别着急灾仔细想想。74.这样做主要是为了您的存款安全。75.请留下您的电话号码。76.七天后请您持挂失申请书来补领存折（存单）也可以提取现金。77.我再为您补办一个新存折，您需要交10元手续费。78.我想办一张牡丹卡。79.请到工商银行信用卡营业部办理，地址是北京大街8号。80.用牡丹卡提款，金额超过1000元需要电话授权，请您稍候。81.对不起，兑换外币请带外币兑换台。82.请到2号柜台办理，在那边。83.您需要换多少钱？84.请填写兑换单。85.请在兑换单上签名。86.您手持什么币种？87.我所不兑换马克。88.我所只能兑换美元、日元、港币。89.今天的外汇牌价是多少？90.今天的美元汇率是100美元兑832元人民币。91.对不起，现在没有零钱。92.您可以把没有用完的人民币兑换成外币。93.请等一会，您就能拿到钱。94.对不起，我所不办理汇兑业务。95.对不起，我所只办理储蓄业务。96.请到工商银行北京分行国际业务部办理此项业务。97. 对不起，这两张百元美钞是伪造的。98.按我国的规定和国际惯例，假币应予没收，请您合作。99.我们给您开一张没收单据。100.我们开办了代保管业务，能为您保管金银等贵重物品及有价证券。
