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1、Employee Recognition,Agenda,Project DescriptionTypes of Employee RecognitionEmployee QuestionnaireBenefits of a System Office Employee Recognition ProgramProcess for Developing a System Office Employee Recognition Culture Conclusion,Recommendation:The System Office should put in place methods to sys
2、tematically recognize good work.These methods should become a normal part of our work lives.,Project Description,The employee recognition process should produce a sustainable model that has the ability to evolve.The recognition criteria should be attainable and accomplish specific objectives.,Object
3、ives:,Recognize individual and group achievementsGive good work visibility in creative waysAct as a mechanism for staff engagement Establish and foster cultural values of improvement&growthReaffirm cultural values of community&cooperation,as we provide recognition to individual contribution and inno
4、vation,Types of Employee Recognition,Formal AwardsEmployee of the YearLength of ServiceInformalAgency picnicHoliday partyDivision meeting acknowledgmentsBirthdaysDay to dayNotes&emails,Types of Employee Recognition,1.Day to DayDone on ad hoc basisIs sincere,specific&timelyProvide tools&techniques 2.
5、InformalCelebrate milestones,successes,&achievements,Types of Employee Recognition,3.FormalInclude various&ongoing types of recognitionkeep what is working!Recognition of exemplary work by an individual or team should have quantitative,qualitative and objective criteriaTeam suggested a framework of
6、four formal awards encompassing:Demonstrated service to the collegesCommitment to the success of the System OfficeLeadershipInnovation,Employee Questionnaire,Questionnaire:Designed to elicit the most meaningful responses from staffProvide a quick sample reflecting the“pulse”of agency staffOf about 1
7、30 agency staff,received 43 responsesapprox.33%Responses by classification closely mirror the actual distribution of staff by classification in the System Office,Employee Questionnaire,Employee Questionnaire,Question 1:What accomplishments would you like to see recognized?1Internal customer service
8、2Outstanding service to the field 3Years of serviceQuestion 2:How would you like to receive recognition?1Face to face 2Notes 3Informal recognition,Employee Questionnaire,Question 3:What type of recognition would be most meaningful?1Immediate recognition2Everyday acknowledgment 3Administrative time o
9、ff,Benefits of a System Office Employee Recognition Program,Conveys to employees that they are valued and appreciated Increases employee morale&job satisfactionImproves employee retention&performanceContributes to directly Systems Strategic Plan and will support System Office mission&values,Process
10、for Developing an Employee Recognition Culture,Lay the FoundationGather DataDevelop a PlanImplementEvaluate,Lay the FoundationEstablish goal and objectivesSelect cross-functional/divisional team to design&develop the programGather DataResearch and collect relevant data(including review of other mode
11、ls of recognition programs)Analyze the data,Process for Developing an Employee Recognition Culture,Process for Developing an Employee Recognition Culture,Develop a PlanRecommend recognition activities&rewardsDevelop employee recognition guidelinesIdentify tools and resources needed,Process for Devel
12、oping an Employee Recognition Culture,ImplementationAgency provides management with appropriate training,tools,&financial resourcesImplement the programEvaluate&ModifyEvaluate program on regular basis,e.g.,survey periodically,analyze results,and modify the program as indicated by results,Conclusion,
13、Need to have a common understanding of organizational valuesOrganizational values need to be incorporated into employee recognition cultureEmployees value spontaneous,day to day recognition mostAn effective program can take a significant period of time to implementEmployee recognition will support System Office success,Questions?,Thank You!Team 1 Leadership Academy,2005,
