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1、蔬果课质量和新鲜度F&V Freshness&Quality,目标:Objective:保持对新鲜度及品质的控制将确保 顾客的满意度和门店来客数.同时也是一个区别于所有竞争者的机会To keep the control of freshness and quality and ensure the customers satisfaction and store debits.It is also one opportunity to make the difference with all competitors facing our stores.,蔬果课质量和新鲜度 F&V Freshn
2、ess&Quality,风险:Risk:顾客不再信任我们,选择其他的购物地点.门店来客数及生鲜营业额大幅下降,进而影响整个店的营运结果Our customers doesnt believe us any more and they change their shopping place.Store customers debit and fresh turnover decrease too much and affect store economic result.,蔬果课质量和新鲜度 F&V Freshness&Quality,蔬果课质量和新鲜度 F&V Freshness&Qualit
3、y,品质与新鲜度是生鲜处最重要的标准之一家乐福所有的级别管理人员都与之相关联Freshness and Quality are one of the most important criteria in fresh division.All level in Carrefour are involved in this matters.,蔬果课质量和新鲜度 F&V Freshness&Quality,我们需要一些专业知识来检查这一点,但是所有人都可以通过感观来进行一些控制To check this point we need to get someknowledge,but everybody
4、 can apply somecontrolling just by using their sense.,每一个人都可以!Everybody can do it!,检查产品外观To look the products for general looking,闻产品To smell the products,品尝产品To tasted the products,触摸产品To touch the products,蔬果课质量和新鲜度 F&V Freshness&Quality,黄金准则:如果你是顾客,会买该产品吗?Golden Rule:As customers do you buy this
5、products Yes or Not?,我会买 I Buy,我不会买I Dont Buy,保证优良新鲜品质的主要因素:,培训员工以获得专业知识 收货区仅接收新鲜优质的产品 实行“先进先出”原则 遵循良好的卫生工作程序 在适当的温度下保存产品 培训并检查员工有良好的个人卫生 向区商品部汇报供应商的卫生品质问题 外部公司的卫生审查报告 使用正确的库存卡及生产卡 严格遵守食谱卡 时常与团队共同品尝自制产品,新鲜与品质要点 Freshness&Quality Keys points,Main Parameter to Guaranty a Good Freshness and Quality Lev
6、el:,Train staffs to get professional knowledge Accept in receiving yard only products with good freshness and quality level Apply“First in First out“permanently“FIFO“Respect permanently a good hygiene working process Keep the products in correct temperature Train and check staffs to have a good pers
7、onal hygiene level Report to MU all suppliers hygiene and quality problem Focus on external hygiene company audit report Use properly stock card and production card Follow strictly the recipe Taste from time to time home products with the team,新鲜与品质要点 Freshness&Quality Keys points,干净且新鲜，没有枯萎。Cleanli
8、ness&freshness,not wilting没有有残缺的叶子（例如：虫蛀、黄斑或腐烂）。No defect leaves(such as insect damage,yellow speckle or rotten)长势、颜色和大小相同。Uniformity of growth,color and size,蔬果课质量和新鲜度 F&V Freshness&Quality,叶菜类Leafy,干净且新鲜，没有枯萎。Cleanliness&freshness,not wilting没有有残缺的叶子（例如：虫蛀、黄斑或腐烂）。No defect leaves(such as insect da
9、mage,yellow speckle or rotten)长势、颜色和大小相同。Uniformity of growth,color and size 卷心菜的根部是新切的。The bottom of cabbage with a new cut,蔬果课质量和新鲜度 F&V Freshness&Quality,卷心菜Cabbage,干净且新鲜，没有腐烂，富含水份。Cleanliness&freshness,not decay and full of water没有腐烂的斑点（例如：虫蛀、黄斑或腐烂）。No defect speckle(such as insect damage,yellow
10、 speckle or rotten)长势、颜色和大小相同。Uniformity of growth,color and size整个蔬菜是紧凑的。The whole vegetable is firm,花菜Flower Vegetable,蔬果课质量和新鲜度 F&V Freshness&Quality,干净且新鲜，鲜亮的颜色，没有枯萎和发芽。Cleanliness&Freshness,shiny color,not wilt and sprout没有瑕疵（例如：机械的损伤、生长瑕疵或腐烂）No defects(such as mechanical injury,growth cracks o
11、r rotten)长势、颜色和大小相同。Uniformity of growth,color and size整个蔬菜不是柔软的。The whole vegetable is not soften,黄瓜Cucumber,蔬果课质量和新鲜度 F&V Freshness&Quality,干净且新鲜，鲜亮的颜色，没有枯萎和发芽。Cleanliness&Freshness,shiny color,not wilt and sprout没有瑕疵（例如：机械的损伤、生长瑕疵或腐烂）No defects(such as mechanical injury,growth cracks or rotten)长势
12、、颜色和大小相同。Uniformity of growth,color and size整个蔬菜不是柔软的。The whole vegetable is not soften,茄子Eggplant,蔬果课质量和新鲜度 F&V Freshness&Quality,干净且新鲜，鲜亮的颜色，没有枯萎和发芽。Cleanliness&Freshness,not wilt and sprout没有瑕疵（例如：机械的损伤、生长瑕疵或腐烂）No defects(such as mechanical injury,growth cracks or rotten)长势、颜色和大小相同。Uniformity of
13、growth,color and size整个蔬菜不是柔软的。The whole vegetable is hard and not soften,红萝卜Radish,蔬果课质量和新鲜度 F&V Freshness&Quality,干净且新鲜，鲜亮的颜色，没有枯萎和发芽。Cleanliness&Freshness,shiny color,not wilt and sprout没有瑕疵（例如：机械的损伤、生长瑕疵或腐烂）No defects(such as mechanical injury,insect damage,sunburn and rotten)长势、颜色和大小相同。Uniformi
14、ty of sharp,color and size整个蔬菜不是柔软的。The whole vegetable is not soften,青椒Capsicum,蔬果课质量和新鲜度 F&V Freshness&Quality,干净且新鲜，蘑菇头部是紧闭的，不枯萎。Cleanliness&Freshness,mushroom head is close,not wilting没有瑕疵（例如：虫蛀、黄斑或腐烂）。No defects(such as insect damage,yellow speckle and rotten)自然的颜色，没有污点。Natural color and not di
15、scoloration,蘑菇Mushroom,蔬果课质量和新鲜度 F&V Freshness&Quality,干净且新鲜，鲜亮的颜色，没有枯萎、长芽。Cleanliness&Freshness,shiny color,not wilt and sprout没有缺陷（例如：机械的损伤、虫蛀、晒斑和腐烂的点）。No defects(such as mechanical injury,insect damage,sunburn and rotten spot)形状、颜色和大小相同。Uniformity of sharp,color and size整个水果是紧绷的，不软或有摺皱。The whole
16、fruit is firm,not soften or wrinkling,富士苹果Fuji Apple,蔬果课质量和新鲜度 F&V Freshness&Quality,干净且新鲜，鲜亮的颜色，没有枯萎、长芽。Cleanliness&Freshness,shiny color,not wilt and sprout没有缺陷（例如：机械的损伤、虫蛀、晒斑和腐烂的点）。No defects(such as mechanical injury,insect damage,sunburn and rotten spot)形状、颜色和大小相同。Uniformity of sharp,color and
17、size整个水果是紧绷的，不软或有摺皱。The whole fruit is firm,not soften or wrinkling,梨Pear,蔬果课质量和新鲜度 F&V Freshness&Quality,干净、新鲜且多汁，鲜亮的颜色，没有枯萎。Cleanliness&Freshness and juiciness,shiny color,not wilting没有缺陷（例如：机械的损伤、虫蛀、晒斑和腐烂的点）。No defects(such as mechanical injury,insect damage and rotten spot)形状、颜色和大小相同。Uniformity
18、of sharp,color and size整个水果是紧绷的，不软或有摺皱。The whole fruit is firm,not soften or wrinkling,柠檬Lemon,蔬果课质量和新鲜度 F&V Freshness&Quality,干净、新鲜且多汁，鲜亮的颜色，没有枯萎。Cleanliness&Freshness and juiciness,shiny color,not wilting没有缺陷（例如：机械的损伤、虫蛀、晒斑和腐烂的点）。No defects(such as mechanical injury,insect damage and rotten spot)形
19、状、颜色和大小相同。Uniformity of sharp,color and size整个水果是紧绷的，不软或有摺皱。The whole fruit is firm,not soften or wrinkling,柚子Pomelo,蔬果课质量和新鲜度 F&V Freshness&Quality,干净、新鲜且多汁，鲜亮的颜色，没有枯萎。Cleanliness&Freshness and juiciness,shiny color,not wilting没有缺陷（例如：机械的损伤、虫蛀、晒斑和腐烂的点）。No defects(such as mechanical injury,insect da
20、mage and rotten spot)形状、颜色和大小相同。Uniformity of sharp,color and size整个水果是紧绷的，不软或有摺皱。The whole fruit is firm,not soften or wrinkling,进口桔子Imported Orange,蔬果课质量和新鲜度 F&V Freshness&Quality,干净、新鲜且多汁，鲜亮的颜色，没有枯萎。Cleanliness&Freshness and juiciness,shiny color,not wilting没有缺陷（例如：机械的损伤、虫蛀、晒斑和腐烂的点）。No defects on
21、 the surface(such as mechanical injury,insect damage and rotten spot)完全成熟，比较甜（没有过熟或不熟）。Right maturity and sweet(Not too maturity or not maturity)整个水果是紧绷的，不软或有摺皱。The whole fruit is firm,not soften or wrinkling,无籽西瓜Water Melon WOT Seed,蔬果课质量和新鲜度 F&V Freshness&Quality,干净、新鲜且多汁，鲜亮的颜色，枝条没有枯萎。Freshness an
22、d juiciness,shiny color,not wilting for branches整个枝干上没有有缺陷的部分（例如：机械的损伤、虫蛀、晒斑和腐烂的点）。No defects pieces on branch(such as mechanical injury,insect damage and rotten spot)形状、颜色和大小相同。Good uniformity of sharp,color and size每一粒都是紧凑的，甜的，不软。Each piece is firm,sweet and not soften,进口红提Imported Grape,蔬果课质量和新鲜度
23、 F&V Freshness&Quality,干净、新鲜且多汁，鲜亮的颜色，没有枯萎。Cleanliness&Freshness,shiny color,not wilting表面没有瑕疵（例如：机械的损伤、虫蛀、腐烂、或过多的黑点）。No defects on the surface(such as mechanical injury,insect damage and rotten or too much black spot)形状、颜色和大小相同。Uniformity of sharp,color and size整个水果是紧绷的，不软或有摺皱。The whole fruit is fi
24、rm,not soften or wrinkling,芒果Mango,蔬果课质量和新鲜度 F&V Freshness&Quality,干净、新鲜且多汁，没有枯萎。Cleanliness&Freshness and not wilting表面没有瑕疵（例如：凸凹不平，或霉点）。No defects on the surface(such as broken or mildew spot)好的味道，没有任何酸味。Good smell and without any sour smell水果的表面是柔软的，不硬。The skin of fruit is soften and not hard,椰子Coconut,蔬果课质量和新鲜度 F&V Freshness&Quality,蔬果课质量和新鲜度 F&V Freshness&Quality,干净、新鲜，没有枯萎。Cleanliness&freshness and not wilting.表面没有瑕疵。No defects on the surface.枝干挺直。The limb is straight.,玫瑰Rose,
