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1、ALL THE EXPRESS&LOGISTICS SERVICES YOU NEED.IN ONE COMPANY.,DHL,DPWNS HISTORY,DPWN WORLDWIDE,Around 520,000 employeesThe worlds leading logistics groupMail,express,parcels,logistics and financial servicesGlobal network combined with local expertisePresent in more than 220 countries and territoriesPr
2、esent in more than 120,000 destinations worldwideSolutions for the management and transport of goods,information and payments,DPWNS DIVISIONS,A global player with strongly placed divisions,WorldwideDHL Global Mail biggest network for mail distribution worldwideDelivers mail to about 40 million house
3、holds in GermanyMore than 71 million shipments a,WorldwideNo.1 in global contract logisticsNo.1 in global air freightNo.1 in global ocean freight3,000 locationsStrong customer base(50%of Forbes 500 companies)www.dhl.ba,GermanyGermanys leading retail bank14.6 million customers17.2 million savings acc
4、ountsUSAWorldwide finance services for logistics,WorldwideNo.1 in cross border expressStrong presence in 220+countries and territoriesMore than 4.2 million customers worldwide120,000 destinationswww.dhl.ba,Mail,Express,Logistics,Finance,DPWNS FINANCIAL STRENGTH,A global player with strongly placed d
5、ivisions,9,593,22,739,17,195,13,286,MAIL,EXPRESS,LOGISTICS,FINANCE,14.3,34.0,25.7,19.9,2006 Revenues in EUR million,2006 Revenues in%,Earnings(EBIT)in EUR million,1,004,762,325,2,054,Employees DPWN 2006(FTE),520,112,WELCOME TO DHL,DHL is the No.1 provider of mail,express,and logistic services worldw
6、ide.With a strong global network and committed people we connect our customers to the worlds markets.Our committed people live our brand values:,PERSONAL COMMITMENT,PROACTIVE SOLUTIONS,LOCAL STRENGTH WORLDWIDE,MORE SERVICES,MORE BENEFITS FOR YOUR BUSINESS,Worldwide express services ranging from docu
7、ments and parcels to pallets;our network consists of 5,000 branches and serves more than 120,000 destinations,Domestic and international transport solutions for groupage,part-and full-loads by road,rail and multi-modal transport,Worldwide logistics solutions for air and ocean freight,supported by a
8、dedicated team of experts for industrial projects and sophisticated IT applications,Customized logistics solutions from consulting to supply chain design,from warehousing and distribution logistics to order management,EXPRESS Division,LOGISTICS Division,ONCE UPON A TIME IN SAN FRANCISCO,The story of
9、 DHL Express,ABOUT DHL EXPRESS,DHL offers a comprehensive range of Express&Logistics services based on extensive experience and a proven network designed to keep your business moving.That means one company can deliver total flexibility and powerful advantages for your business.Global reach.Local ins
10、ightA wide choice of delivery times and modes of transportKnow how that helps you work smarterGreater control over your business,ABOUT DHL EXPRESS,Global reach.Local insight.Now you can rely on one company to reach virtually any destination.DHL Express has the largest international network in the in
11、dustry operating in more than 220 countries and supported by 170,000 employees worldwide,helping our customers conquer their global supply chain or simply deliver on time.Worldwide reach like this connects you to destinations near and far,enabling you to quickly expand into new markets with minimum
12、investment and maximum results.,ABOUT DHL EXPRESS,A wide choice of delivery times and modes of transport.Backed by an integrated air and ground network,you have the power to meet deadlines and service commitments and to run your business more cost-effectively.Its a choice that enables you to deliver
13、 the most urgent shipment just in time or to handle planned replenishment solutions.No matter what size or weight,DHL Express has the right solution for you.,ABOUT DHL EXPRESS,Know how that helps you work smarter.From easy-to-use tracking and reporting tools to special customs and handling services
14、to flexible payment solutions,DHL Express offers a vast range of optional services to help you meet your customer and business needs.For complex large-scale projects or multinational transport solutions,our global expertise teamed with local knowledge add value to your business.,ABOUT DHL EXPRESS,Gr
15、eater control over your business.With DHL Express as a global partner,you can focus on your core business.Our leading-edge information technology and data management systems for shipment visibility,data transparency and control enable you to optimize business processes,to reduce stock levels and inv
16、entory costs and to best serve your customers around the world.,DHL EXPRESS OFFERS YOU,Easy to understand products and servicesEasy to use rate tablesFlexibility and reliabilityTimesfrom the fastest possible to the slowest desiredDestinationsfrom all possible origins to all possible destinationsWeig
17、htsfrom 250 gr to 2,500 kgGlobally applied standards,A PROFESSIONAL SERVICE WITH PERSONAL TOUCH,At DHL Express,you are a very important person any time of the day at our Customer Service center,whatever transport needs or questions you may have.We are proud of our Customer Service Quality Awards.Fro
18、m us you can expect Responsive service 24 hours a day,7 days a weekCompetent and well-trained employeesPersonal commitment and a“can do”attitudeExpertise in all shipping needs,THE BROADEST RANGE OF PRODUCTS AND SERVICES.,AND THE TOOLS TO SIMPLIFY THE PROCESS.,Whether you send one single parcel a wee
19、k,or a hundred pallets a day,we have the tools that make your task easier:,DHL,DHL EXPRESS PRODUCTS AND SERVICES,SAME DAY PRODUCTS,Immediate pickup Fully flexible and dedicated shipment processNext flight out or dedicated vehicle availableMoney-back guarantee*in the unlikely event of late deliveryMi
20、nimum weight 500 gMaximum weight 250 kgMaximum weight per piece 25 kg*DHLs Terms and Conditions apply,DHL SAME DAY,When tomorrow is not good enough.Immediate pickup and delivery within the same day by a dedicated delivery network.,DHL SAME DAY,Pickup by noon,delivery within the same day.Every day,DH
21、L Express delivers emergency shipments to keep your business moving and your customers happy.Dont let your customer down,use DHL SAME DAY for shipments that just cant wait until tomorrow.DHL SAME DAY allows you to improve your customer and after-sales service.It gives you more time when the business
22、 world you are in offers ever shorter time deadlines.DHL SAME DAY gives you a competitive influence in your business dealings.,Immediate pickup Fully flexible and dedicated shipment processDedicated vehicle per shipment or a next flight outMoney-back guarantee*in the unlikely event of late deliveryM
23、inimum weight 500 gMaximum weight 250 kgMaximum weight per piece 25 kg*DHLs Terms and Conditions apply,DHL DOMESTIC SAME DAY,When it needs to be there the day before tomorrow.Immediate pickup and delivery within the same day by a dedicated delivery network.,DHL DOMESTIC SAME DAY,Pickup by noon,deliv
24、ery within the same day.For when it just cant wait.If youre seeking an emergency delivery of a mission-critical contract,component or spare part,you use DHL DOMESTIC SAME DAY.At times when a vital piece of your presentation or your exhibition materials is missing or delayed,you know it cant wait.Whe
25、n time simply needs to be as short as possible DHL DOMESTIC SAME DAY is at hand.Many businesses rely on moving parts and when one part of the operation is faulty,the costs of stopping the business are high.DHL DOMESTIC SAME DAY resolves the problem and reduces the cost of down time.,TIME DEFINITE PR
26、ODUCTS,Delivery before the business day beginsOptional automatic notification of delivery by e-mail,fax or SMSIdeal for time-critical deliveriesAnswer urgent requests with more confidenceFrom 500 gr to 250 kgEnjoy more peace of mindMoney-back guarantee*DHLs Terms and Conditions apply,DHL EXPRESS 9:0
27、0,Set the pace of business with timed deliveries.Express door-to-door outbound delivery by 9:00 hrs to major business centers with a proactive delivery notification.,DHL EXPRESS 9:00,Get it there by 9:00 hrs.but theres no need to rush.When time is of the essence and you need your shipment to arrive
28、at the start of the business day,count on DHL to get the job done every time.DHL EXPRESS 9:00 offers a convenient end-of-day pickup time,and well make sure your delivery gets there exactly when you need it.Gain greater control over your businessRespond to last minute and urgent requestsHighly-respon
29、sive Customer ServiceSupport after-sales or warranty contracts with delivery of essential partsEmploy just in time logistics principlesKeep projects moving to tight deadlinesRely on the best coverage in the industry DHL reaches more destinations to Europe by 9:00 am than any other Express companySta
30、ndard cut-off times apply and late cut-off times are available,so you have maximum time to prepare your shipment.On-line tracking via www.dhl.ba is always available,so you can confidently inform customers and colleagues of delivery in real-time.,Delivery when you need itOptional automatic notificati
31、on of delivery by e-mail,fax or SMSExpress solutions for urgent shipping benefitsAnswer customer requests with more confidenceFrom 500 gr to 250 kgGreater peace of mindMoney-back guarantee*DHLs Terms and Conditions apply,DHL EXPRESS 10:30,Take control by setting the time.Express door-to-door deliver
32、y by 10:30 hrs to major business centers with a proactive delivery notification.,DHL EXPRESS 10:30,Get it to the USA by 10:30 hrs.When it really has to be there by 10:30 hrs,our DHL EXPRESS 10:30 service can deliver to all major business centers across the USA.DHL EXPRESS 10:30 gives you and your bu
33、siness partners the highest standards of customer service,delivery and response times.Respond to last minute and urgent requests from your customersOffer a highly-responsive Customer ServiceSupport after-sales or warranty contracts with delivery of mission-critical partsKeep projects moving to tight
34、 deadlinesStandard cut-off times apply and late cut-off times are available,so you have maximum time to prepare your shipment.Even heavy shipments qualify for morning delivery.Send up to 250 kg per shipmentPreparing your shipment couldnt be easier just try our online or desktop shipping tools to sim
35、plify and speed up the shipping process.Online tracking via www.dhl.ba is always available,so you can confidently inform customers and colleagues of delivery in real-time.,Delivery before noonIdeal for time-critical deliveriesAnswer customer requests with more confidenceFrom 500 gr to 250 kg Focus m
36、ore time on your businessMoney-back guarantee*DHLs Terms and Conditions apply,DHL EXPRESS 12:00,Set the pace of business with timed deliveries.Express door-to-door delivery by 12:00 noon to major business centers on the next possible business day.,DHL EXPRESS 12:00,Your time may be limited,but our s
37、hipping options arent.When shipping urgent packages,the most important thing to us is our commitment to serve you with a complete range of products that matches your level of urgency.So,when your shipment needs to be there before noon the next business day,you can rely on DHL EXPRESS 12:00.Gain grea
38、ter control over your business.Respond to last minute and urgent requestsOffer a responsive Customer Service levelSupport after-sales or warranty contracts with delivery of mission-critical partsEmploy just in time logistics principlesMinimize downtime in a manufacturing processStandard cut-off time
39、s apply and late cut-off times are available,so you have maximum time to prepare your shipment.Online tracking via www.dhl.ba is always available,so you can confidently inform customers and colleagues of delivery in real-time.,Manage your business at the same time as your customersInvoice quicker an
40、d improve your cash flowIdeal for time-sensitive shipments Simple pricing for ease of useFrom 250 gr to 250 kgTruly global coverage,DHL EXPRESS WORLDWIDE,One reliable company makes international shipping easy.International express door-to-door delivery of document and non-document shipments by the e
41、nd of the next possible day.,DHL EXPRESS WORLDWIDE,Use one company to keep your business moving.When you need to get your parcels and documents delivered quickly,you dont need the hassle of brokers or guessing the answers on customs forms.With DHL EXPRESS WORLDWIDE international shipping couldnt be
42、easierBenefit from the largest international express delivery network and more in-house customs expertise than anyone elsePre-scheduled collections can be arranged based on your shipping requirements.Late pickups are also available,so you have maximum time to prepare your shipment.Choose your prefer
43、red terms of tradeExperienced DHL personnel ensure delivery by the end of the next possible business day.Never lose sight of your goods.Access tracking and delivery details from virtually anywhere via the Internet,e-mail,WAP or telephone.Shipment preparation couldnt be easier just try our online or
44、desktop shipping tools to simplify and speed up the shipping process.,TIME DEFINITE IMPORT PRODUCTS,Importing from more than 210 countriesOne point of contactSimple,up-front pricing A single invoice in your home currencyComplete shipping visibilityTotal control of your business,DHL IMPORT EXPRESS WO
45、RLDWIDE,The ultimate in flexibility and control.Express door-to-door international inbound delivery of document and non-document shipments by the end of the next possible business day,paid by the receiver or a third party.,DHL IMPORT EXPRESS WORLDWIDE,The simple solution to truly international shipp
46、ing.DHL IMPORT EXPRESS WORLDWIDE lets you deliver direct to any 3rd party or country,eliminating the need for storage and additional legs in your supply chain.That saves warehousing and stock costs and reduces time in transit.Plus,you can offer your preferred terms of trade thanks to our Terms of De
47、livery options.Whether you need to import a single consignment or manage a number of global suppliers,we know how to keep it simple for you.Authorize your customers to use your DHL Import Express account by simply sending a standard Routing Order,which you can download from www.dhl.ba.A single accou
48、nt number gives you global reach and simplifies budgeting and cost control.In-house customs expertise means one contact for all your import needs.Up-front pricing for door-to-door delivery means no hidden costs or surprises.One invoice in your home currency helps avoid currency fluctuation and makes
49、 it easier to allocate costs to a customer or department.Rely on total visibility of your shipments no matter where they originate or arrive.Access tracking and delivery details from virtually anywhere via the Internet,e-mail,WAP,SMS or phone.,One point of contactSimple,up-front pricingA single invo
50、ice in local currencyComplete shipment visibilityExpert customs clearance,DHL AIRPORT TO DOOR EXPRESS,Easy to use,cost-efficient and reliable.Systemized import of single or multi-piece shipments and pallets with a drop-off at a DHL facility and a delivery by 18:00 on the next possible business day,w
