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1、Interpersonal SkillsIntrapersonal Skills Business Skills Leadership Skills,Todays focus,To develop interpersonal&intrapersonal skill you have to become SELF AWARE,How is it taught?Why become self aware?What is self awarenessWhat to become aware about?How to make the self awareness process valuable f
2、or yourself?,How Self Awareness is taught,Why become self aware?,To improve performance(Church,97)To develop intrapersonal skills To manage yourself by setting appropriate goals,choose appropriate careers,manage stressTo accept your tendencies of behaving,thinking&feeling bec 30%of personality is ge
3、neticTo develop interpersonal skillsUnderstand differences between you and others Understand why others react to you the way they doAdapt your communication behaviors to others reactions,Human et al 1999,Janasz et al,Ability to assess ones personality,behaviors&skills accurately byObserving ones own
4、 thoughts,behaviors,skills,using validated,structured questionnairesComparing observations to an external source(e.g.,a standard or known other or first impression of other)Incorporating comparison into self observation&subsequent behavior,What is self awareness,Ex from Bass Learning from Inventorie
5、s,Marcic et al,310,Wicklund,cited in Atwater&Yammarino,1992,Self monitoringExtent to which you monitor,regulate,control yourself in social situationsE.g.,a high self monitor may deceive people by being friendly when s/he really dislikes them Low self monitors behave according to their own inner stat
6、es whereas high monitors behave according to the social situation,What is confused with self awareness?,Self Monitoring vs.Self Awareness,Describe a concrete behavioral example that illustrates the difference and similarity between these two concepts,Knowing oneself is different from being able to c
7、hange ones behaviors in the presence of othersSelf-monitoring is part of self-awareness,Self monitoring vs.self awareness,What should leaders become self-aware about?,Intrapersonal Skills,Self Control,Interpersonal Skills,Self Monitoring,Social Skills,Self Esteem,Attitudes toward authority,Do you al
8、ready have this awareness?,In the pre-requisites to this course(b23,b29,b27)you became self aware of your Personality But you did not compare with anothers perspective of you andThey were not specific to leadership skills,Review:What is Personality,A persons tendency toward thinking,behaving and fee
9、ling in consistent ways across different types of situations&across time,Review of B23,Examples of Personality,ExtraversionGregariousness(talkativeness),friendliness,assertiveness,activity level,excitement seeking,cheerfulnessAgreeablenessSympathy,Trust,Morality,Altruism,Cooperation,Modesty,Review o
10、f B23,How is behavior different from Personality?,BehaviorCan be observed/measured all the timeE.g.,Talkativeness in social situations is extraversion vs.talkativeness in non social situations is notIs influenced by personality&other factorsE.g.,Talking in class is determined by personality and rein
11、forcement in class whereas talking across different social situations is determined by personality,Personality vs.Skill,Personality vs.interpersonal skills?,Conscientiousness,Interpersonal Skills,Extraversion,Agreeableness,Self Control,Social Skills,Self Monitoring,So how does personality map onto i
12、ntra and interpersonal skills?,Intrapersonal Skills,Conscientiousness,Interpersonal Skills,Emotional Stability,Extraversion,Agreeableness,Self Esteem,Self Control,Social Skills,Self Monitoring,Attitudes toward authority,Agreeableness,Back toWhat should leaders become self-aware about?,Intrapersonal
13、Skills,Self Control,Interpersonal Skills,Self Monitoring,Social Skills,Self Esteem,Attitudes toward authority,View of oneself positively;approval of oneself,judging oneself as significant,capable,worthy,believe that one has desirable traitsE.g.,I am filled with doubts about my competence Students sh
14、ould have completed this measure as preparation for todays lecture,What is Self Esteem?,291-292 Aamodt,Self esteem is an aspect of Emotional StabilityEmotional Stability(aka Neuroticism)=Calm,Angry,anxious,worried,guilt-ridden,nervousSelf esteem is a better predictor of job performance(.26)than emot
15、ional stability(.19),What is confused with Self esteem?Emotional Stability,291-292 Aamodt,Attitudes to Authority,Intrapersonal Skills,Interpersonal Skills,Attitudes toward authority,Related to career outcomes,supervisors satisfaction w/employee,Emotional Stability,Conscientiousness,Agreeableness,Ten
16、dency to act in an obedient manner in situations where it is socially expected of one to follow an overt/implied commandTendency to follow rules,respect procedures,behave in socially appropriate manner,be conforming,be compliantE.g.,in traffic;in a church,in certain offices,with people holding certa
17、in roles,Attitudes toward Authority,Self Control:A Facet of Conscientiousness,Intrapersonal Skills,Interpersonal Skills,Conscientiousness,Self Control,Validity:Related to career outcomes,Definition Impulse controlPersistenceOn task;on others expectationsLow risk seekingLow self centerednessAbility t
18、o Control Temper,Self Control,Self Monitoring vs.Self Control,Describe a concrete behavioral example that illustrates the difference and similarity between these two concepts,Back toWhat should managers become self-aware about?,Intrapersonal Skills,Self Control,Interpersonal Skills,Self Monitoring,S
19、ocial Skills,Self Esteem,Attitudes toward authority,Social Skills:A facet of Agreeableness&Extraversion,Intrapersonal Skills,Interpersonal Skills,Extraversion,Social Skills,Agreeableness,Able to read others accurately Make favorable first impressionsAdapt to a wide range of social situations Be pers
20、uasive,Definition of Social Skills,Baron&Markman 2000,ButSocial Skills are only part of Interpersonal Skills,Intrapersonal Skills,Interpersonal Skills,Social Skills,Self Monitoring,Self Control,Interpersonal SkillsInitiate,build,maintain,Social SkillsPut oneself in the place of another person and tr
21、y to understand what the person expects in an interactionSelf-monitoringIncorporate information about other persons expectations in ones subsequent behavioure.g.,Regulating oneself when interacting with supervisor Self ControlStay focused on the other persons expectationE.g.,supervisors expectation
22、of being treated with respect,Social Skills vs.Interpersonal Skills,Describe a concrete behavioral example that illustrates the difference and similarity between these two concepts,Whats next.,Why become self awareWhat is self awarenessWhat to become aware about?How to make the self awareness proces
23、s valid(i.e.,useful)for yourself?,Why measure interpersonal/intra personal skills?Why should you trust the scores on the inventories you completed in this course?Why should you obtain some elses assessment of your interpersonal&intrapersonal skills?Why may there be such discrepancies between your ow
24、n vs.anothers view of your inter and intra personal skills How will you go about narrowing such discrepancies?,How to make the self awareness process valid,What you learned today-I,Why become self awareTo improve performance,manage career,improve interpersonal interactionsWhat is self awarenessKnowi
25、ng about yourself via feedback from self/peers/others and changing yourself appropriately,What you learned today-II,What to become aware about?Personality,interpersonal&intrapersonal skillsHow to make the process of self awareness valuable for you?Take valid surveys,compare your perception to anothers perception,Sample Question for Final,How are inter-personal and intra-personal skills similar and different from each otherUse an example to illustrateHow is self-control different in the intra-personal vs.inter-personal context,
