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1、bc,PerformanceReview Criteria,November 1998,Copyright 1998 Bain&Company,Inc.,2,PerformanceReviewCriteria,Objective,This module is intended to provide some general guidelines to ACs,Consultants,and Managers on the skills they are expected to demonstrate,3,PerformanceReviewCriteria,Agenda,New ACExperi
2、enced ACSAC/First Year ConsultantExperienced Consultant/CTLNew ManagerExperienced Manager,4,PerformanceReviewCriteria,New Associate Consultant,Value Addition,Client/Communication,Extraordinary Teams,Perform analysis reliably and accuratelydemonstrate effective and creative data gatheringexecute zero
3、-defect analysisdevelop clear and detailed audit trails and back-up,Organize and present materials in standard Bain formatListen actively and take good notes in caseteam and client situationsConvey professionalism and maturity in all interactions,Demonstrate basic Bain team skillsmeet deadlinesconst
4、ructively share analysis and ideas with teamwork well under pressure(with enthusiasm,energy and dedication)demonstrate professionalism and consideration in all interactionseffectively manage multiple workstreams and responsibilities,&,+,+,+,+,5,PerformanceReviewCriteria,Experienced Associate Consult
5、ant,Value Addition,Client/Communication,Extraordinary Teams,Deliver high quality analysis,with limited supervisionmaster the set of basic Bain strategic analysesuse 80/20+to test hypothesis and overcome obstaclesdevelop“expert status”on own workstreamdevelop insights,implications of analysis,Communi
6、cate business insightsMake focused contributions in caseteam and client meetingsConduct focused internal and external meetingsDevelop collaborative relationships with clients:be sensitive to clients needs,cultureearn clients respect,Leverage supervisors timeProactively seek out other team members to
7、 share ideas and informationDemonstrate initiative in maintaining/improving team moraleProvide responsible,mature feedback+,both upwards and downwards,+,6,PerformanceReviewCriteria,Senior Associate Consultant/First Year Consultant,Value Addition,Client/Communication,Extraordinary Teams,Assume respon
8、sibility for piece of analysis;drive to answersdevelop workplan using hypothesis-driven approach and linear logic flowperform effective reality checks and quality controlleverage Bain tools when requireduse business judgment to develop persuasive conclusions and insightssuggest additional analysis a
9、nd next steps for continued value creation,Demonstrate clear,logical written and oral communicationEarn clients respect in joint as well as independent interactionslisten effectively demonstrate professionalism,discretionkeeps supervisor informed of key developmentsAdd value through client processha
10、ndle all client interactions thoughtfully,confidentlyeffectively present analysis,persuading and motivating clients to actbuild collaborative relationships with clients;gain expert status,Contribute to team effectiveness/moraleplan and organize time effectivelymaintain sense of humorpitch in whereve
11、r neededexpress enthusiasm and intellectual curiosityinformally drive teams energy and outputTreat team members and administrative staff with respectBe willing and eager to contribute to firm on non-client activities,when asked,+,7,PerformanceReviewCriteria,Experienced Consultant/Caseteam Leader,Val
12、ue Addition,Client/Communication,Extraordinary Teams,Drive analytic value-creation processdevelop hypotheses jointly with supervisorfocus on critical issuesdesign and execute workplansupdate hypothesis;have working conclusion available at all timeseffectively proof analysis produce actionable,implem
13、entable solutionsshow analytic creativity by developing new way to look at business problemsdevelop integrative view of entire case/client codify team results(Brava),Demonstrate logical written communicationeffectively communicate simple,compelling ideasuse strategic frameworksdevelop credible first
14、 pass at storyline for presentationEffectively and persuasively present Bain work orallyread and engage audiencehandle questions welllead client thinking on issuesManage substantial piece of client relationshiphelp orchestrate Bain-client relationshipbuild consensus on work,answer,action implication
15、sdrive clients to act,Actively participate in all aspects of team managementallocate time and resources appropriatelyconduct efficient meetingsdelegate work differentiallyachieve high level of output,morale from teamprovide PD opportunitiesbe an effective coachmanage supervisors appropriately;levera
16、ge their time,give feedback,and use them as sounding boardContribute proactively in office/firm asset building,8,PerformanceReviewCriteria,New Manager,Value Addition,Client/Communication,Extraordinary Teams,Assume responsibility for caseteams value creationprovide intellectual leadership to team by
17、demonstrating creative thinking about clients business issues,prioritizing critical issues and designing approach to address themmaintain high standards of analytic thoroughness and qualitydetermine appropriate format for communicating analytic results to convince clients to take actioncapture/summa
18、rize lessons learned/value created in order to build firm assets,Craft logical,tight Bain-style presentations,relatively independentlyBuild and maintain consensus with client on goals of work,analytical tasks to be undertaken,and potential implicationsbuild professional credibility such that client
19、executives believe you have understood the issues facing their business and that you will develop creative solutions supported by the organizationdevelop client support for continued Bain involvement beyond current case,when appropriate,Create an extraordinary teameffectively manage the PD of each t
20、eam member(skill planning,coaching and performance feedback)balances caseteam goals with the professional growth and satisfaction of each team memberinitiate timely and focused communications with supervisors,asking for their advice on specific issuespromote effective teamwork(create an atmosphere o
21、f enthusiasm,fun,and commitment to personal,team,and firm success)Enthusiastically take responsibility for non-client activity,when askedContribute to office morale,9,PerformanceReviewCriteria,Experienced Manager,Value Addition,Client/Communication,Extraordinary Teams,Assume full responsibility for
22、value creation for the clientStart-up:gain consensus with client on case objectives,critical issues,client participation,deliverables,and timeframeprovide intellectual leadership to the teamCase process:ensure high quality analytic and conceptual outputdevelop client commitment to recommendationscap
23、ture,measure,and monitor value additionSelling:support VPs,when asked,in identifying opportunities for further value creation,Master the nuances of presentation preparation ranging from across-the-table updates to junior clients to standup presentations to CEOs/BoardsManage the client organization t
24、hrough the value addition processbuild and maintain consensus with client on objectives,critical issues,workplan,recommendations and implementationdevelop relationships with key client executives(expert,advisor)support the VP in achieving the most productive client relationship and in communicating
25、Bains full capabilities to deal with issues confronting the client organization,Be a role model for Bain valuestranslate the vision,instill the values,teach the concepts,provide the leadership to both consulting and administrative staffmanage formal and informal PD needs of team leaders(skill planning,coaching,and performance feedback).Monitor PD of all indirect reportsassume supervisory responsibility for significant internal/non-client activity,when asked,10,PerformanceReviewCriteria,青苹果出品 必属精品http:/,囊括2007-2010几百G地产策划资料/企业管理人力资源全套/品牌策划资料/行业分析报告/PPT模板等。,
