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1、Integrating Business Services Networks and the Internet of Things:A New Framework forMobile Software as a Service(mSaaS),Stphane Gagnon,Ph.D.Associate Professor Universit du QubecGatineau,QC,Canadastephane.gagnonuqo.ca,Kemal Cakici,Ph.D.Risk Management OfficerInternational Finance CorporationWashing
2、ton,DC,USAkcakiciifc.org,itAIS 2008V Conference of the Italian Chapter of AIS Paris,December 13-14,2008,2008-12-13,Copyright 2008 Gagnon&Cakici,2,Outline,IntroductionIntegrating Converging Technologies Service Oriented Architecture(SOA)Software as a Service(SaaS)Business Services Networks(BSN)Intern
3、et of Things(IoT)Assessment Framework Supplier IssuesMarket IssuesAdopter IssuesDelivery IssuesExtension of the Framework Conclusion,2008-12-13,Copyright 2008 Gagnon&Cakici,3,1.Introduction,Software as a Service(SaaS)offers one of the most cost-effective approaches to implementing a Service Oriented
4、 Architecture(SOA)Mobility is becoming a key feature of SOAEmerging platforms to seamlessly integrate SaaS componentsEmerging infrastructure to enable mobile SaaS(mSaaS)Propose an integrated assessment frameworkEvaluate business models to commercialize mSaaSIdentify 4 integration perspectives:Suppli
5、er,Market,Adopter,and Delivery issues,2.Integrating Converging Technologies,2008-12-13,Copyright 2008 Gagnon&Cakici,4,Services ComputingService Oriented Architecture(SOA)has become a key approach to developing and modernizing enterprise applicationsWeb Services,and related XML WS-*standards in devel
6、opment,allow for the implementation of composite services using workflow standards such as the Business Process Execution Language(BPEL)Software as a Service(SaaS)realizes the commercial potential of Services ComputingBusiness Services Networks(BSN)allow SOA solutions with Pay-Per-Use web servicesPe
7、rvasive ComputingUbiquitous connectivity,broadband adoption,mobile Internet access and mobile devices Radio Frequency Identification(RFID),sensors networks,wearable/embedded computers,Emergence of Web 2.0Socially-enhanced creativitySeamless communicationsSecure information sharingCollaborative/inter
8、active servicesIntelligent content management,Evolution Toward Web 3.0Network computing,web services interoperability,grid/cloud computingOpen identity,open reputation,roaming portable identity/personal dataSemantic web,natural language processing,autonomous intelligent agents,mobile machine learnin
9、g,2008-12-13,Copyright 2008 Gagnon&Cakici,5,2.1.Service Oriented Architecture(SOA),DefinitionApplication development perspective where systems integrate functionality around business processes reusing interoperable servicesSOA separates functions into distinct units,or services,which developers make
10、 accessible over a network in order that users can combine and reuse them in the production of business applicationsSOA PrinciplesFormal contractLoose couplingAbstractionReusabilityAutonomyStatelessnessDiscoverabilityComposability,Source:Figure by Angela Martin,available on Wikipedia,and based on th
11、e book:Michael Bell,(2008),Service-Oriented Modeling:Analysis,Design,and Architecture,Wiley,2008-12-13,Copyright 2008 Gagnon&Cakici,6,2.2.Software as a Service(SaaS),DefinitionA business model for hosted software components exposed through Web Service interfaces integrated in applications based on S
12、OACan be an atomic XML Web Service or a complete BPEL processe.g.Web 2.0 Mash-up,Credit Rating WS,Outsourcing to Payroll BPELBusiness ModelsProvisioning Web Services with a utility computing,pay-per-use,metered,or on demand business modelMerging the components of several vendors into a WS-enabled Ap
13、plication Service Provider(ASP)Developing high-performance WS-enabled business processes(e.g.,using BPEL)to provide end-to-end and on demand Business Process Outsourcing(BPO)SaaS vs.other On Demand SolutionsOn Demand is the aggregate category of business models including ASP,SaaS,Utility,in quantity
14、/time as per enterprise demand/needsUtility Computing refers to providing infrastructure services(e.g.grid-based processing power)on pay-per-use or temporary subscription,SaaS vs.On Demand Solutions,WS-Enabled ASP,2008-12-13,Copyright 2008 Gagnon&Cakici,7,Focus,2008-12-13,Copyright 2008 Gagnon&Cakic
15、i,8,2.3.Business Services Networks(BSN),DefinitionIT infrastructure allowing a group of organizations to provision and consume their respective software components as servicesBSN as a Service IntermediaryOperated by a third-party IT service firmFocused around a service governance lifecycle for seaml
16、ess SOAProvides secure public repository for services and identitiesOffers flexible pay-per-use or subscription business models for SaaSEnsures compliance with industry Quality of Service(QoS)/regulationsBSN&SaaS EcosystemBSN is at core of market between SaaS vendors and adoptersDependence on open i
17、nfrastructure and identity managementSupport for service certification,audit,complianceDynamism through community of developers&integrators,BSN&SaaS Ecosystem,Product Certification,Consultant,Audit&Compliance,Insurance&Legal,Major Vendors,Integrator or Reseller,Standards Org.,Infrastructure,Hosting&
18、Caching,Identities,Accounts&Subscriptions,SaaS Vendor,BSN Operator,SaaS Consumer,Marketing Affiliate,Sys.Integrator,Outsourcer,Developer,Assembler,Tester,Partner,Community,Support,Open Source Projects,Market,Tech.,QoS,1,2,3,4,5,6,2008-12-13,Copyright 2008 Gagnon&Cakici,9,2008-12-13,Copyright 2008 Ga
19、gnon&Cakici,10,2.4.Internet of Things(IoT),DefinitionNew paradigm for wireless and pervasive computing to seamlessly integrate various objects to the internetCore Technology Radio Frequency Identification(RFID)Automatic identification method,relying on storing and remotely retrieving data using RFID
20、 tags or transpondersComponents:Integrated circuit for storing and processing information,modulating and demodulating a radio-frequency(RF)signal,and other specialized functionsAn antenna for receiving and transmitting the signalTwo types of RFID tags,active(with battery)and passive(without battery)
21、Integration OpportunitiesStatic entities:supplies,products,and equipmentsDynamic entities:people,animals,and vehiclesHigh Value-Added ApplicationsSupply Chain Management,Industrial Production,Retail&ServicesHealthcare,Intelligent Home,Agriculture,Public Security,Military,Radio Frequency Identificati
22、on(RFID),2008-12-13,Copyright 2008 Gagnon&Cakici,11,Source:Roy Want,(2006)An Introduction to RFID TechnologyIEEE Pervasive Computing,January-March,pp.25-33(Fig.5,page 29),Internet of Things:Integrate RFID&Devices,2008-12-13,Copyright 2008 Gagnon&Cakici,12,Source:CASAGRAS,(2008)Interim Report:Coordin
23、ation and Support Action for Global RFID-related Standardisation Activities,A Project of the EU 7th Framework ProgrammeLondon,UK,September,Fig.2,page 14,Linking RFID to Enterprise Applications,2008-12-13,Copyright 2008 Gagnon&Cakici,13,Source:Quan Z.Sheng,Xue Li,Sherali Zeadally,(2008)Enabling Next-
24、Generation RFID Applications:Solutions and ChallengesIEEE Computer,September,pp.21-28(Fig.1,page 23),RFID Platform for Internet of Things,2008-12-13,Copyright 2008 Gagnon&Cakici,14,Source:Wen Zhao,Xinpeng Li,Dianxing Liu,Yu Huang,Shikun Zhang,(2008)SaaS mode based Region RFID Public Service Platform
25、Third 2008 International Conference on Convergence and Hybrid Information Technology,IEEE Proceedings Series,November,pp.1147-1154(Fig.1,page 1148),2008-12-13,Copyright 2008 Gagnon&Cakici,15,3.Assessment Framework,Assessment of mSaaS Business ModelsmSaaS commercialization depends on complex integrat
26、ion of business and technology factorsBSN are at the core of SaaS commercial successIoT integrated to BSN creates opportunity for mSaaSNeed a business-oriented assessment frameworkBest to adopt a transactional view of the relationships in SaaS commercialization and adoptionIdentify stakeholder persp
27、ectives/viewpoints:Supplier:Independent Software Vendors(ISV)Market:Competition among various ISVs and ServicesAdopter:Enterprises,SMEs,End-Users,Delivery:Ensuring QoS,security,compliance,2008-12-13,Copyright 2008 Gagnon&Cakici,16,Key Issues for BSN&SaaS Stakeholders,1.Inventory,2.Re-Factoring,3.Min
28、ing,4.Composition,5.Development,6.Publishing,7.Pricing,8.Marketing,9.Discovery,10.Testing,11.Benchmarking,12.Evaluation,13.Contracting,14.Payment,15.Integration,16.Delivery,17.Security,18.Balancing,19.Monitoring,20.Compliance,Supplier Issues,Market Issues,Adopter Issues,Delivery Issues,Supplier 1,Ad
29、opter 1,Developer,BSN,Adopter 2,Web,Developer,Supplier 2,Supplier 3,2008-12-13,Copyright 2008 Gagnon&Cakici,17,3.1.Supplier Issues,Inventory:What software component,full applications,and automated processes are valuable to other companies and users,and marketable through SaaS-enabled grids?Re-Factor
30、ing:How can the code and process be re-factored and SaaS-enabled so it can be commercially exposed on the market?Mining:How can we identify in the companys inventory those components and processes that meet stringent commercial and operational requirements for dynamically exposed end-points?Composit
31、ion:What SaaS standards and development tools are needed to build commercial-grade services,applications,and processes?Development:How should we adjust development methods in order to blend application,software,market,and venture development methods?,2008-12-13,Copyright 2008 Gagnon&Cakici,18,3.2.Ma
32、rket Issues,Publishing:What new standards should be developed for the Semantic Grid to properly describe and publish the commercial features of new services,applications,and processes?Pricing:How much should new offerings be priced,and what pricing mechanisms would ensure stability in provisioning t
33、hese offerings?Marketing:How should offerings be bundled,market segmented,and the sales process automated?Discovery:What new standards should be developed to automate the discovery of commercial offerings,and their possible combination with non-commercial ones?Testing:What framework could be used to
34、 allow the automated testing and validation of SaaS-enabled offerings by both suppliers and buyers?,2008-12-13,Copyright 2008 Gagnon&Cakici,19,3.3.Adopter Issues,Benchmarking:How can a company benchmark its applications and identify the need for adopting externally-delivered SaaS-enabled components,
35、applications,or processes?Evaluation:What economic and decision models should be used to evaluate the offerings of various SaaS vendors and determine which one meets business and operational requirements?Contracting:How can service,application,and process adoption be facilitated through automated ne
36、gotiation,contracting,licensing,authorization,and configuration?Payment:How should the delivery of SaaS-enabled solutions be charged to buyers,and what new business and financing models could supplier devise to ensure a strong and stable market for SaaS vendors?Integration:How should adopting compan
37、ies prepare their internal applications for the risky phase of integrating and deploying new SaaS-enabled solutions supplied by SaaS vendors?,2008-12-13,Copyright 2008 Gagnon&Cakici,20,3.4.Delivery Issues,Delivery:What new standards should be developed on top of existing grid computing infrastructur
38、e to ensure the flexible and rapid development of networks for the commercialization of SaaS-enabled solutions?Security:How should SaaS-related security standards be adjusted to take into account the business transaction features of commercialized SaaS-enabled solutions?Balancing:How will commercial
39、ly-exposed SaaS-enabled solutions perform along with their traditional workload,and to what extent can there be a market for excess capacity to balance market workloads?Monitoring:How should enterprise application management methods and tools be adjusted to take into account the monitoring of both o
40、perations and commercial issues in the transacting and delivery of SaaS-enabled solutions?Compliance:How should real-time monitoring be adjusted to allow more efficient and effective regulatory compliance,as well as reduce the risks associated with the commercialization of SaaS-enabled solutions?,20
41、08-12-13,Copyright 2008 Gagnon&Cakici,21,3.5.Extension of the Framework,Dynamics Among BSN Stakeholders/ViewpointsVarious BSN perspectives compete with one anotherSimilar dynamics as in traditional stakeholders of third-party IT networks such as EDI,e-marketplaces,B2B integration hubsStrategic Prior
42、itiesBSN securityIoT systems interoperabilityAutomatic discoveryLegal frameworksPerformance metricsResearch on BSN and SaaS EcosystemExtend beyond initial market players(ISVs,adopters,BSN)Focus on Support,Community,and Partner entitiesIdentify critical success factors for SaaS commercialization,Rese
43、arch Program on BSN&SaaS Ecosystem,22,2009,2010,2013,2011,2012,2008-12-13,Copyright 2008 Gagnon&Cakici,2008-12-13,Copyright 2008 Gagnon&Cakici,23,4.Conclusion:Future of Mobile SaaS,Mobile SaaSIntegrating RFID,mobile telecommunications services,and wireless internet infrastructureDeveloping BSN servi
44、ces provisioned and controlled through mobile infrastructureEnsuring the mSaaS market emerges as a fully enabled environment,yet properly integrated to traditional fixed platformsIntelligent FunctionalityMore flexibility in composing SaaS-enabled processes in real-time,as RFID functionalities trigge
45、r mobile services and processesSaaS-bearing devices and entities could activate their collective intelligence to autonomously compose new processesCompiling performance data and identifying operational patterns allow new services to independently optimize processes through learning-enabled IT infras
46、tructure that provisions and monitors service networks,Thank You!Questions or Comments?,Stphane Gagnon,Ph.D.Associate Professor Universit du QubecGatineau,QC,Canadastephane.gagnonuqo.ca,Kemal Cakici,Ph.D.Risk Management OfficerInternational Finance CorporationWashington,DC,USAkcakiciifc.org,2008-12-
47、13,Copyright 2008 Gagnon&Cakici,24,MajpjMVcyzj21HLfrvy96dv02lPPfYgxUS7IYmZkyEmZ0kGeYZS3bpLCkYH1lt4EK7CxmUX3ijoYSOer7ZuaVWYgz4EpZrUirVpMzzvNtf1XZw5oswSXOtFaejnOcmfE1lZgnN1RSXg8wLCG8CVQ3XPJMvodPFWcpiYJgZazNSEPNIaklYSu7qSd1UpaxmZDlpN9zW7kljfsLCLi26Yv109ffbnDH8LbUN1G6ACURQ39eG12KHL9tXsZ1jzgoCK8g1kuNOh5e
48、FvcmVT5ZYVQt9zk3rp3qLnf02FovEXxVRxjCcFRNppiJljNiOuk6fONnyX7fyGg7sXZ49BmCN5oy9VesHpKzdjTKwjrkCEQCFDehVmGax3lrOEbw63VscA3YSijtUKoCyiLzAlVRp7l4QgPNHxvJFFDyjUVN3oHlMah0XBd4uTbkfPIhHtw0evPmYOrdhEDoPwvYhzlGplU1AU9mpyiCXH8gpPCBRYjq77VcnbXumNE1yGfyTsbSj89J63kRTKDkKUg3mdS5sJ4X5cQ8dK7oW9IkScssECQdz2O9UTlpRjAF
49、PChjhLdzopQzwxQf8ozdzOhogwAooXpUF83BX4C3jRgjDJiiXEUDMaNz4vQ4n164vspddHvOIVuBBdMA4xp1YhiHk0vOJ8TL1BxogzVlMpmod6ianYGmksQq6NWCEd56hZF4wfaNyZcrGfNxnPiG6ZAxSkfmhJAKtNmCqbRmppeXp8inz4eq3HkWCMSORyMMX522xpHG6basNr6KQfbZsFbHjzyNlJrruLolKFcC84dqfijBO5Dy2NaBcNEBPgQrT12PgpcKx2or2YChN5DPjs80zzdtdAdTKuW4uVv9bbZu3K2SZ2aEhTlIC1UqrIWibkzwHh6p8gLv26zr01mJybfOzFc4T7kQH1IpPwOzMDnAKPLsLrznXGjFNIA9bSWWms6ibKZwQIKrMzalwbFrQJvOP1rPH8rx2KkyYqrtQk5VRwM1HSX,
