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1、商务信函写作格式句型商务信函 总结常用句型: Referring to previous contact: Thank you for your letter of/dated . With reference to Further to In reply to Stating the reason for writing: I am writing to enquire about to confirm that to apologise for/about in reply to your with reference to Ending a letter If you have any
2、further questions, please contact me on I look forward to hearing from you soon. in due course. in the near future. 注意考试当中的格式问题 题目分类： 1 订单类 handling order 2 询问类 enquiry and reply 3 投诉类 complaint and apology 4 告知变化类 notice of changes 5 邀请类 invitations 常用短语 称为 Dear / 敬语 Yours Dear Sir or Madam-Yours f
3、aithfully Dear Mr./Mrs./Miss/Ms Smith-Yours sincerely Dear John-Best wishes (私人关系比较亲密) 信的开头： We are writing to enquire about 写信是询问关于 We are writing in connection with 写信是关于 We are interested in and we would like to know 我们对感兴趣我们想知道 asking if 感谢询问是否的来信 Thank you for your letter of (date), enquiring a
4、bout 感谢询问有关的来信 We have received your letter of (date), enclosing 感谢的来信以及随信寄来的 concerning 我们已收到关于的来信 如果写信的开头或者是信中要提到某件事情： with reference to 关于 further to 继之后 with regard to 关于 I am writing in connection with 我写信是为了 A point in your letter gives us great concern that 我们很关心您信中提到的 Regarding 关于 告知好消息 I am
5、 pleased to tell you that 我很高兴的告诉你/通知你 I am delighted to inform you I am happy to advise you We are pleased to inform you that We have pleasure in informing you that We have the pleasure to apprise you of We have the honour to inform you that (of) 坏消息 I regret to tell you that 很遗憾/很抱歉告诉你/通知你 I am so
6、rry to inform you I am sorry to advise you that We regret that 我们很遗憾 说明能做与不能做的事情 We are unable to 我们不能 We are able to 我们能 We have been forced to 我们不得不 说明原因 This was owing to 这是因为(多半为坏消息) Due to 这是由于 As a result of 这是的结果 Because of 这是因为 请求采取行动，如果紧急的话，可以加上后面的词组 Please could you as soon as possible 请你尽
7、快 We would be grateful if you could without delay 如果你能尽快，我们将不胜感激 We would appreciate it if you could immediately 如你能尽快 我们将不胜感激 道歉 We must apologize for 我们必须为表示我们的歉意 We apologize for 我们必须为道歉 We are extremely sorry for 我们为感到抱歉 询问信息 We would like to know about/if 我们想了解有关 Please could you give us furthe
8、r detail about 请给我们更多有关的信息 We would be grateful if you could let us know about/if 如果能告诉我们有关，我们将不胜感激 We would appreciate it if you could inform us about/if 如果能告诉我们有关，我们将不胜感激 轻度抱怨 Unfortunately, 然后直接说不幸的事情发生了，比如， Unfortunately, we have not yet received your payment, we would be grateful if you could m
9、ake the payment soon. 提起注意 I should like to draw your attention to (the fact that) 我想提请你们注意 I should like to point out that 我想指出 I should like to remind you that 我想提醒你们 I hope that it is not necessary to remind you that 我希望没有必要提醒你们 警告 Unless 除非， 否则我们将不得不 If (not) , we will be forced to 如果不， 我们将不得不.
10、常用句型 普通结尾： I look forward to receive your reply/order/products/etc. 期待收到你的答复，定单，产品等 Looking forward to hearing from you. 期待你的来信 提供消息类邮件的结尾 I hope that this information will help you. 期待这些消息会对你有所帮助。 Please contact me if you need any further information. 如果需要更多的信息，请你与我联系 Please do not hesitate to cont
11、act me if you are need any further information. 如果需要更多，请随时联系我 Please feel free to contact me if you have any further questions. 有什么问题，请有我联络。 Please let me know if you need any further information. 如果需要更多的信息，请告诉我。 道歉信结尾 Please accept our apologies once again. 请接受我们的歉意 We hope that this has not caused
12、 you any in convenience. 我们希望这不会给你造成不便。 私人商业信函，即关系比较非正式 开头： Thank you for your letter/telephone call/telex/fax. 很感激你的来信/来电/电传/传真。 It was a pleasure to (meet you at/on) 很荣幸在 时间/地点与你见面。 It was good to 很高兴在时间/地点再次见到你。 (hear from you again) 很高兴再次收到你的来信。 It was a pity that ( we did not have more time to
13、talk at/on) 很遗憾我们上次没有更多的时间讨论 I am sorry that ( I missed you when you visited my office) 很遗憾你来我办公室时，我没能见到你。 如果需要，可以在上述四个形式之后加上说过或者没有说过的话， It was good to talk to you on the telephone today. I was sorry to hear that you had not been so well. 今天能够在电话里和你交谈，真是太好了。听说你病了，我很难过。（ It was pity that I missed you
14、 when you visited my office last week. I would have liked to have heard all your news. 很遗憾，上周你来我办公室时， 我没能见到你。 我很乐意听到有关你们的任何消息。 信件主体 要求提供消息：I was wondering if you could help me. 我不知道你是否能帮我。 提供消息：I thought you might be interested to hear that 我想你可能会对感兴趣。 抱怨：I am afraid we have a small problem. 恐怕我们有个问
15、题 告知坏消息：I am afraid I have some bad news. 恐怕，有些坏消息。 结尾 I look forward to seeing you again next time I am in 我期待着下次我在时，与你见面。 If ever you are in London, please give me a ring or call in. 来伦敦时，给我打电话或来我公司坐坐。 Please give my regard to Dianna Smith. 请替我向Dianna问好。 Please pass my best wishes to Mr. Lund. I hope that he has now recovered from the flu. 请向兰德先生问好。我希望他早日康复
