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1、1.1 Table of Contents1. Introduction-2. Huawei Business Requirements For Configuration Platform Project-3. Oracle Profile-3.1 Oracle Profile-3.2 Oracle Successful Cases- 4. Proposed Solution For Huawei-4.1 Proposed Application-4.1.1 Project Scope-4.1.2 Integration and Interface-4.1.3 Oracle Configur
2、ation Product Roadmap- 4.2 Hardware and Network Requirements-5. Oracle SellingPoint Implementation Plan-6. Proposed Training and Knowledge Transfer-6.1 Oracle Education Service-6.2 Training Draft-7. Proposed Support and Maintenance Program- 7.1 Objectives-7.2 Process of Oracle Support-7.3 Technical
3、Support-7.4 Organization of Oracle World Wide Support-7.5 Overview of Oracle Chinas Support-7.6 How to Get Oracles Support-7.7 Oracle Software Support Service-8. Quotation- AppendixAppendix A Oracle SellingPoint: Generating Top_Line Results from Your Oracle Applications Investment (top_line_growth.p
4、df)Appendix B Datasheet on Oracle SellingPoint (ds_osp_42.pdf)Appendix C Datasheet on Oracle SellingPoint Developer (ds_ospdeveloper.pdf)Appendix D Datasheet on Oracle SellingPoint Internet (ds_ospinternet_42.pdf)Appendix E Oracle SellingPoint Customers Rave (osp_raves)Appendix F Oracle SellingPoint
5、 Configurator Deployment Methodology (ospc deployment methodology.pdf)下载更多免费咨询报告，尽在1.2 1 INTRODUCTIONHuawei HUAWEI has invited a number of firms to propose for the implementation of HUAWEIs Configuration Platform Project. Oracle is truly appreciative of being selected as one of the firms asked to pr
6、opose.Our main proposal sets out in detail our response to HUAWEIs Request for Quotation (RFQ). Partnering with Oracle, HUAWEI is assured the best possible success for the Configuration Platform project in terms of technology, applications, business and process know-how, and delivery of results.An i
7、ntegrated and functionally rich configuration solution, as is detailed in our proposal, will allow HUAWEI to analyze and prioritize its investment in products and services that add value to HUAWEI.HUAWEI is looking for a long term relationship with a partner to work toward its business objectives an
8、d goals. This partner must:n Possess strong local implementation and support team.n Possess significant experience within the Telecom industry.n Have expertise and experience in successful large-scale turnkey systems implementations.n Have a proven track record as a world class systems implementor,
9、specifically with respect to project management, applications integration, and enabling infrastructure.We feel confident that we can demonstrate to HUAWEI that Oracle has the experience, skills, and solutions to assist HUAWEI in meeting its business objectives and goals.Oracle is truly delighted to
10、be able to present this proposal to HUAWEI.1.3 2 HUAWEI Business Requirements 1.3.1 2.1 Huawei Company OverviewEstablished in 1988, Huawei is a company that specializes in research and development of telecom products as well as their production and marketing. With a total sale of 1.2 billion US doll
11、ars in 1998, Huawei ranked first in Chinas market share. Its access network secured seventy percent market share. Among its over 11,000 staff members, of whom eighty-five percent are university graduates, forty percent are engaged in R&D and thirty-five percent in marketing and after-sales services.
12、 Huawei has set up representative offices and customer service centers in the large cities across 33 provinces or municipalities domestically. It also has two subsidiary institutions in Beijing and Shanghai. Besides a joint venture in Russia, the company has established representative offices in Hon
13、g Kong, Russia, the United States, the Middle East, African, South Asian and South American countries as well. Its products have been sold in more than 11 countries or regions. Research and Development (R&D) is very important to any hi-tech company. Huawei allocates no less than ten percent of its s
14、ales income into R&D each year. In 1998, its R&D fund totaled 106 million US dollars and is estimated to be 180 million US dollars in 1999. Now there are over 4,000 experts and technicians devoted to R&D in Huawei, of whom seventy percent are master or doctor graduates or postdoctoral researchers. T
15、he self-developed products of Huawei can be divided into four categories: wired, wireless, data communications and power supply products - ranging from switching, transmission, mobile communications, intelligent network, supporting network, data communications, ATM and terminal products to other key
16、 telecom technology fields. With its independently developed core technology, Huawei has become an all-round supplier of digital telecom equipment. The most important of all is that Huawei products are based on its independently designed IC chips. Its 0.25um ASIC designing capability has enabled Hua
17、wei to become one of the most advanced in this field in the world. China is the second largest telecom market in the world. The investment in telecom infrastructure values 36.3 billion US dollars. Chinas telecom equipment market is also the most competitive one open to the whole world in which Lucen
18、t, Siemens, Ericsson, NEC, Motorola, Alcatel and NorTel joined successively. In this fierce competition environment, Huaweis major products have taken between twenty to thirty percent market share. For some products, the market share is even as high as seventy percent. Besides, its switching equipme
19、nt, supporting network and intelligent network have become more and more widely used in high-level networks.In the international market, Huawei products have entered the telecom networks of more than 11 countries or regions such as USA, Brazil, Russia, Lithuania, Uzbekistan, Bulgaria, Kenya and Hong
20、 Kong, etc. In addition to this, Huawei is currently operating representative offices in more than 30 countries or regions in the world.This is an amazing story of progress of a Chinese hi-tech company. The longest journey to success has just been started with an aim to become a world class professi
21、onal telecom equipment manufacturer. We, at Huawei, are working to fulfill that desire. On the basis of the latest statistics, the annual revenue in 1999 has been ensured to reached to 1.5 billion US dollars.1.3.2 2.2 HUAWEI Business Requirements Currently Huawei has a large amount of configuration
22、business to deal with every day, these configuration business typically includes the following phases:(1) collect telecom users order requirements by Sales Representatives on the spot of sales;(2) User order requirement analyzing;(3) Generation of configuration design for telecom equipment or soluti
23、ons;(4) Generation of commercial quote(in format of Lotus 1-2-3, Lotus WordPro, Lotus Freelance and Microsoft Word, Excel, PowerPoint) based on configuration solutions and prices of components involved in the configuration design;(5) Generation of commercial bid(in format of Lotus 1-2-3, Lotus WordP
24、ro, Lotus Freelance and Microsoft Word, Excel, PowerPoint) which includes configuration design and commercial quote;(6) Examination of the generated configuration design;(7) Examination of the signed commercial contract;Project Objective:The objective of this “Configuration Platform” project is to:(
25、1) Re-engineering the process and operational mode of the current sales chain;(2) Standardize the current legacy systems to the most advanced sales chain software suite within the scope of telecom industry;(3) Support several other parallel enterprise systems like: IPD(Integrated Product Development
26、) and ISC(Integrated Supplying Chain);Project Scope:(1) Business Scope:The project will overlap a series Huaweis current selling chain business domains and will make a far-reaching influence and revolutionary transformation to current business operation mode of these business domains, these business
27、 domains are listed below:a. collection of telecom users order requirements;b. user requirement analysis;c. configuration design of total solutions including product and service;d. commercial quote based on configuration design and price of the components involved in the configuration design;e. form
28、al commercial bid of the total solutions including quotes and configuration design;f. examination of the total solutions before formally submitting to final user;g. examination of final contract signed between Huawei and the final user; (1) User Scope:This project will bring a profound influence to
29、a broad user scope which contains almost all of Huaweis sales relevant staffs involved in selling chain business, this user scope includes direct sales force which contains sales representatives who works on the sales spot and face direct to final users; sales support force who work in sub sales off
30、ices, overseas sales agencies, etc; system maintenance engineers whose responsibilities are ensure the system to operate normally and smoothly by the means of technique.(2) Geography Scope:This “Configuration Platform” project will take a active role and make a far-reaching influence within a broad
31、geography scope including all huaweis sales bureaus, sales sub offices and overseas agencies. The 2 figures listed below demonstrate the geography scope of this project: Figure 1: Domestic Sales Network System of Huawei Technologies Global World Sales Network System of Huawei TechnologiesApplication
32、 Scale(1) Present:Total 2300-2400 sales relevant staffs will be involved by this “Configuration Platform” Project including 2000 direct sales force and 300-400 sales support force. (2) In future( 3-5 years ):According to enterprise regulation for 3-5 years in future, the application scale will expan
33、d to total 5500 sales relevant staffs including about 5000 direct sales force and 500 sales support force. Current IT backbone/legacy:(1) IT backbone:Business Platform: Oracle Application R10.7 is currently used as Huaweis standard ERP systemOffice Platform: Lotus Notes/Domino and SmartSuite are cur
34、rently adopted as Huaweis standard Office systemNetwork Protocol: TCP/IPNetwork Type: WAN for Intranet with DDN as the standard connection media between headquarter(in Shenzhen) and branch offices(Domestic)Enterprise Server Type: Huawei adopts server of SUN as the standard enterprise ServerDatabase:
35、 Oracle 7.3.4 is currently used by Huaweis ERP system and Oracles 8I will be hopeful upgrade objective, besides Oracle, supplier can choose MS SQL Server7.0 as the candidate databaseOperating System: Huawei recommend supplier to choose MS Windows NT 4.0 as the system OSTechnical architecture: 3 laye
36、rs Client / Server architecture is currently adopted by Huaweis Intranet system, including: DB Server as the layer1, several App servers as the layer2 and numerous clients as the layer3(2) Legacy:Huawei has currently 2 legacy systems “Netstar” and “ASMS”. “Netstar” supports the business of configura
37、tion design for total solutions provided to final users and automatic generation of business quote included in total solutions for Huaweis; while “ASMS” supports business of examination of solutions generated before submit to final users. Existing weekness of legacy systems: both “Netstar” and “ASMS
38、” have the obvious weekness, they are:a. Currently support only 2 kinds of telecom products of Huaweis total 15 kinds of products, “Switching System” and “Access Network”;b. Lack necessary interfaces with ERP system and future PDM system, therefore these 2 legacy systems exits like information “isla
39、nds” in fact;1.4 3 Oracle Profile1.4.1 3.1 Oracle ProfileOracle Corporation, a $9.1 billion company with headquarters in Redwood Shores, California, USA, was founded in 1977 and is the worlds leading supplier of information management software. It is the worlds largest supplier of software company.
40、Oracle has over 30,000 employees in 145 countries . In 1999, Oracle has over 9.1 billion revenue with 26% growth rate and Application is accounted over 2.0 billion and is growing up with 45%. Oracle headquarter phone is 650/506-700, the web address is . Oracle began with a vision of finding faster,
41、easier, less expensive and more powerful ways to manage and access information, and for nearly two decades Oracle has rigorously pursued that vision. Oracle built the first commercial relational database system. Oracle core product is the Oracle8 database, a powerful data warehouse system capable of
42、 supporting nearly every major computer language as well as text, images, audio and video. In addition to the Oracle 8 database, Oracle offers tools, applications, education and consulting services. Oracles tools provide forms generation, sophisticated reporting and graphics, comprehensive data communications, and intelligent text management. The companys growing line of applications for industry and government include packages for financial management, manufacturing and human resources.Moreover, Oracle supports complex decision support systems (DSS) as well as r
