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1、海外新客户合作知会函英文TITLE OF YOUR COMPANY ADD OF YOUR COMPANY TEL AND FAX WEBSITE 新客户知会函 Notice to New Customer 尊敬的客户： Dear Sir/Madam: 很高兴知道您对本公司产品的信赖和合作的意向，欢迎您成为本公司的新客户，这将是我们双方长期合作开端的标志。 We are pleased to know your interest in our products and intend to further cooperate with us. We would like to welcome y
2、ou as a new customer to our company. This letter is the beginning of a long and mutually rewarding association. 我们知道，您期望得到高质量的产品与优质的服务，为了确保我们顺利的展开合作，我司特别就合作过程中需要双方积极配合的工作，向您提示并明确知会如下： We know that you wish to be extremely satisfied with our line of products and the services we provided to you. To as
3、sure you that we will provide you with products and services to meet your needs, our cooperation relationship needs the careful cultivation of both of us. This Letter is going to define communication duties of both of us and the helps we need from you as follows, 1. 我司需要在合作前与您磋商，确认包括但不限于以下的内容： We wi
4、ll be happy to discuss any aspect of our cooperation policy with you at your convenience. Please confirm conditions including but not limited: 1.1 合作方式CO-OP Mode: OEM or ODM; 1.2 交期约定 Lead Time 1.3 结算方式 Payment Term 1.4 交易条款 INCO Terms: FOB or CFR or CIF; 1.5 质量条款 Quality Terms 1.6 合作期限 Period of Co
5、operation 2. 签订合作合同时，我司需要与您确认以下： Before we signed a cooperation agreement, Please confirm followings: 2.1 我司需要您提供以下文件： Please present related documents and information as below, 2.1.1 公司注册证书 Corporation or commercial registration certificates 2.1.2 营业执照 Business License 2.1.3 商业登记信息 Name, Habitation
6、, Business location, Business registration number, Artificial person, Nature of business and type of ownership 2.1.4 组织机构代码 Organization Code Certification of your company 2.1.5 纳税编号 VAT Number 2.2 关于合同文本的确定，我司有示范文本可供我们双方商讨使用，请您参见附后文件 To conclude our cooperation agreement, we have template for us to
7、 discuss. Please see our enclosed files for your review; 2.3 我司需要您提供以下被授权人的授权委托书，而且我司需要留存他们的签名样本，请您参见附后的样本： Please present authorization letter for all delegates as follows. In the meantime we need to file specimen signatures of each of them. Please see enclosed template for your reference; 2.3.1主合同
8、签约代表 Delegate to sign Master Cooperation Agreement; 2.3.2合同执行中各种具体事务和文件的签字代表人 Delegates to sign execution documents and affairs; 2.3.3合同执行指定联络人 Contact person designated for contract performance ; 2.3.4出运前验货人 Pre-shipment Inspector . 2.4 如果您需要授权其他下单主体在主合同合作范围内向我司下单，我司要签订一份担保补充协议，请您参见附后的协议样本。 In case
9、 that you assign other parties the right to place purchase order under conditions of our Master Cooperation Agreement, you are expected to sign a supplement agreement as enclosed template. 3. 接下来便是我们双方在合同范围下执行具体合作事务： After the making and conclusion of our contract, both of us shall perform and imple
10、ment respect contractual obligations. We shall communicate to you the names of the reference persons inside our organization, so as to enable communication regarding technical, logistic and commercial issues. 3.1 您和您授权的下单主体向我司下达订单，上面需要有您的授权代表的签字; Please designate a person as representative to sign t
11、he order which you are going to place. 3.2 在收到您的”PO”之后，我司会出具”PI”，请您的授权代表予以回签; We will issue Proforma Invoice(P.I.) against your Purchase Order (P.O.) document. Please return us copy of the Proforma Invoice(P.I.), duly countersigned. 3.3 为准备您的订单项下货物的出运事宜，我司需要与货代签订海运代理合同和确认提单样本。如果您需要指定货代，请告知其具体联络信息，并请
12、他们配合我司的工作。 In preparation of shipment, we must conclude Shipping Agency Contract and confirm template of Bill of Lading (Blank B/L or Master B/L) with Forwarder. In case that you appoint your own forwarder, please inform us their detail contact information and advise them to cooperate with us. 4. 我们
13、双方将约定按一定周期定期对合同的实际履行情况进行评定，具体包括以下： We agree to review and check the execution of Contract regularly. 4.1 我们需要您填写产品满意度和售后服务调查表; Please fill in the Customer Satisfaction and After-Sales Service Survey regularly. 4.2 我们亦需要您提供市场调研报告、反馈和公开评价; Please provide us Market Research, Terminal Customer Feedback
14、and Reputation Report regularly. 4.3 ，我们将据以上两项一起商讨改进方案. Based on conclusion of 4.1 and 4.2 we shall negotiate and discuss the improving scheme and solution together. 以上内容提供给您以作参考，请您仔细阅读和确认，感谢您的合作！ Please ensure that you carefully read this letter and delivery the necessity to us. Thank you very much
15、 for your cooperation. 为了使我们的合作关系有一个可持续的未来，期望我们采取的旨在保护双方利益的活动得到您的支持和配合。 Raise persistently your satisfaction, trust and reliance on our products and services is our duty. But we are not capable to make it without your support and collaboration. “不断提升生活品质，互利共赢”是我们不懈的追求，“以美好、精密、安全的产品为顾客全心服务”也是我们的幸福使命。
16、如果在合作中您有任何问题请立即与我们联络。 The satisfaction of you is of the utmost importance to us, and any concerns of the customer are also welcome. Any questions, suggestion or comments are welcomed and appreciated. 再次欢迎您，并真诚地期望永远与您合作。 Once again, welcome to our company. We appreciate your business and anticipate always with you-with the benefit and communal development! Very Truly Yours, Manager
