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1、物业管理常用英语句型物业管理常用英语句子 1. welcome to our apartment.欢迎光临 2. Good morning/afternoon/evening. Sir/Madam .早上好/下午好/晚上好 3. How do you do? 你好(初次见面) 4. How are you? 你好! 5. Wish most pleasant stay in our apartment? 祝你在公寓过得愉快. 6. Have a nice stay. /Have a good time /Have a nice time. 祝你过得愉快 7. I hope you will e
2、njoy your stay with us. 祝你和我们一起过得愉快 8. I hope you will enjoy your stay in our apartment. 祝你在公寓过得愉快. 9. Let me introduce our manager to you.让我介绍我们的经理给你认识. 10. Let me introduce myself. 让我自介绍一下. 11. This is our manager, Mr. Wang.这位是我们的经理,王先生 12. Nice to meet you.非常高兴认识你. 13. Happy birthday! 生日快乐 14. Ha
3、ppy New Year!新年快乐 15. Merry Christmas! 圣诞快乐 16. Have a nice holiday!假日快乐 17. Wish you every success!希望你成功 18. Good luck.祝你好运 19. It is nice to meet you. 非常高兴认识你. 20. Me too.我也是 21. Wait a moment. please.请等一下 22. Just a moment, please. 请稍等 23. Hold on, please.请不要挂断 24. Sorry, he is not in at the mome
4、nt.读不起,他现在不在. 25. Would you like to leave a message? 你需要留个言吗? 26. I beg your pardon? 对不起,再说一遍好吗? 27. Can you speak a little slower, please? 你能说得慢些吗? 28. Sorry, Ive dialed the wrong number.对不起,我打错电话了. 29. May I speak to Mr. Smith? 请找斯密思先生接电话? 30. Speaking.我就是请讲.(电话用语) 31. It is Wang speaking.我是王,请讲(电
5、话用语) 32. May I help you?我能帮你做些什么? 33. What can I do for you? 我能为你做些什么? 34. Is there anything else I can do for you?还有什么可以为你做的吗? 35. Thank you very much.非常感谢你. 36. Thank you for your advice/help.非常感谢你的建议/帮助 37. Thanks 谢谢 38. Its very kind of you.你真好. 39. You are welcome.乐意为你服务 40. It is my pleasure.为
6、你服务是我的荣幸 41. with pleasure不客气 42. my pleasure不用谢 43. I am at your service随时为你服务 44. At your service. 随时为你服务 45. Im sorry Its my fault.非常抱歉,这是我的错. 46. Sorry to have kept you waiting.抱歉,让你久等了. 47. Sorry to interrupt you.抱歉,打扰了. 48. Im sorry about this.对于这个,我很抱歉. 49. I apologize for this.我为这个向你道歉(较正式)
7、50. Thats all right. 不要紧 51. Lets forget it.忘了它吧. 52. Never mind.不要紧 53. Excuse me, may I have your name?对不起,我可以知道你的名字吗? 54. Of course./certainly.当然. 55. Can I come through please?我可以过去吗? 56. Would you mind if I take it away.请问,是否介意我把它撤走. 57. Could you sign the bill please?你能签一下这张帐单吗? 58. Would you
8、like to show me your room card?你能够出示一下你的房卡吗? 59. Let me show you to the Front Desk.让我带你去总台吧. 60. Let me take you there.让我带你去那里吧. 61. This way ,please.请这边走 62. Please follow me.请跟我来 63. You first, please.您先请 64. After you, madam.夫人，你先请。 65. Go ahead, and turn to the left/right.往前走,然后往左/右转 66. It is o
9、n the second floor/third floor/in the basement.它在二楼/三楼/地下室 67. It is next to the business center.它在商务中心的隔壁 68. It is opposite to the shop.它在商店的对面 69. Go upstairs/downstairs to the third floor.上/下楼到三楼 70. It is in the lobby near the main entrance.它在大堂大门附近 71. Please be careful.小心点 72. Take it easy放心
10、73. Dont worry.不用担心 74. See you later过会见 75. See you tomorrow.明天见 76. Have a nice trip.旅途愉快 77. Wish you have a good journey.希望你旅途愉快 78. Im sorry to hear that. I hope you are better soon.听到这个真的很遗憾,希望你快些好起来 79. Have a good rest.好好休息 80. Did you hurt yourself？您伤着了没有？ 81. Certainly, sir. If you can exc
11、use me, Ill Fetch it.好的，先生。如果您能允许我离开的话，我去把它拿来。 82. Ill go and get it right away.。我马上给您去拿来。 83. Excuse me.打扰一下 84. I am sorry.对不起 85. Certainly, madam, let me help you.当然可以，夫人。让我来帮您 86. Go ahead, please. Youre welcome.请拿吧，您可以随意使用。 87. Thats very kind of you, but I cant accept.十分感谢，不过我不能，谢谢您。 88. Im s
12、orry, sir, I must go. Nice talking with you.很抱歉，先生，我必须走啦。和您谈话很高兴. 89. I see.我明白。 90. Please take your time, sir. Theres no hurry.请慢慢来，先生。不用忙。 91. Dont worry, madam. Well see to it.不必担心，夫人。我们会料理的。 92. Dont worry, sir. Well clean it up.不必担心，先生。我们会把它收拾干净的。 93. May I take up a few moments of your time?我
13、可以占用您一些时间吗？ 94. May I speak to you for a moment, madam?我可以和您谈一会儿话吗，夫人？ 95. Ill be with you as soon as possible. 我将尽快来为您服务。 96. Thank you for telling us, madam. 谢谢您告诉我们，夫人 97. It wont happen again. Please accept our apologies. 这种事不会再发生。请接受我们的道歉。 98. I will report to supervisor. 我会向主管汇报。 99. Where is
14、the lift?电梯在哪里? 100. Can you tell me where is the elevator?你能告诉我电梯在哪里吗? 101. Would you like to tell me where is the toilet?你能告诉我卫生间在哪里吗? 102. Please take care of your child in the revolving door.在旋转门内请照顾好你的小孩. 103. Good bye ,we are looking forward to seeing you again.再见,希望能够再次见到你 104. Excuse me, sir
15、 ,the taxi you want is waiting for you.打扰一下,你要的出租车在等你了. 105. Would you like to show me your owner card?你能出示一下你的业主证吗? 106. Would you like to tell me the guests room number and his name?你能告诉我客人的房间号码和他的姓名. 107. Please wait a moment, I will put you through right now.请稍等,我马上帮你接过去. 108. I am sorry ,there
16、is no answer.对不起,电话没有人接. 109. I am sorry , the line is busy.对不起,电话占线. 110. Would you like to leave a massage?你想留言吗? 111. Would you like to call back later?你过会打来好吗? 112. Maybe the line is bad, I will send somebody to check it.可能线路有点问题,我叫人去查一下. 113. Thanks for telling us this ,we will try our best to
17、improve our service.非常感谢你告诉我们,我们会尽力提高我们的服务. 114. Please accept my apologies, I will do with it right now ,and give a reply to you. a) 请接受我的歉意,我马上去处理,然后给你一个答复. 115. I am very sorry to hear that , I will report it to our manager and give you a reply soon. i. 听到这个我很遗憾,我会报告我们的经理,然后给你一个答复. 116. Yes, I se
18、e.是的,我明白了. 117. It takes about five minutes.大概需要5分钟. 118. Sir/Madam, I will come a minute later.先生/女士,我过会就来. 119. Sir/Madam, sorry to keep you waiting. 先生/女士,不好意思,让你久等了. 120. I will do that for you right now, sir.先生,我现在就帮你办. 121. If there is something I can help ,please let me know.如果有什么要我做的,请告诉我. 1
19、22. Please tell me your apartment number , I will send a repairman to you right now. a) 请告诉我你的房间号码，我马上叫服务员送去 123. I will send a repairman to check it at once. 我马上叫修理工来检查 124. I am sorry ,we can not do that according to our apartment policy. Please forgive us. a) 很抱歉，根据公寓的制度，我们不能那样做，请您谅解 125. This is
20、 the introduction to our apartment. 这本是我们公寓的介绍. 126. May I know your name? 你能告诉我你的名字吗? 127. Just a moment ,I take a taxi for you. 您稍等,我帮你叫个出租车. 128. Congratulations!祝贺您！ 129. Please dont smoke here. 请不要在这里抽烟。 130. If theres anything you need, just call service center.如果您需要什么，就打电话给服务中心。 131. Here is
21、a brochure explaining apartment services这里有个册子介绍公寓各项服务。 132. You can make a long distance call from your room.您可以从您房间里打长途电话。 133. If you want a taxi, i can get one for you.如果您要出租汽车，我可以帮你叫一辆。 134. There is a KTV center on the ground floor.一楼有一个KTV娱乐中心。 135. We have a sauna bath with a massage service
22、 there, too.在那里还有桑拿浴室并提供按摩服务。 136. We do not charge for the use of the health club.进健身房不收费。 137. Shall I turn the cooling up?我是不是把冷气开大些？ 138. Well try our best, but I cant guarantee anything.我们当尽力而为，但我不能保证什么。 139. There must be some misunderstanding.这里面可能有误会。 140. Its necessary for him to pay for th
23、e damage.他必须赔偿损坏。 141. Any comments and suggestion are always welcome.欢迎您提意见和建议。 142. According to the apartment regulations, the damage must be paid for.按照公寓规定，损坏东西应该赔偿。 143. You dont have to pay for it.您用不着赔偿。 144. Im sorry to hear you are not feeling well today.听说您今天身体不大好。 145. Whats the trouble?什么地方不舒服。 146. The phone number of our apartment is XXX.我们公寓的电话号码是XXX。 147. Im sure youll enjoy it.我肯定您会喜欢它。 148. If you need anything else, please tell me.如果您还需要别的什么，尽管告诉我好了。 149. In our apartment we dont accept tips.我们公寓是不收小费的。 150. May I have a look at your invitation card?我可以看一个您的请柬吗？
