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1、Xx员工餐厅管理办法(暂行)总 则公司建立员工餐厅管理办法是对员工的一项福利待遇,目的是为员工的生活提供便利,保障员工的身体健康,使其能以更好的状态投入到生产工作中去。为了给广大员工提供舒适的就餐环境和丰富可口的食物,保障职工身体健康、合理膳食并维护职工的正当权益,以及规范公司管理,营造一个良好、和谐、健康的就餐氛围,特制定本制度。第一章 餐厅管理制度第一条 员工餐厅实行公司与员工共同监督的管理机制,由行政部代表公司负责餐厅的监督管理工作,同时广大员工有权就餐厅的运营、服务等方面问题提出建议、意见及投诉; 第二条 餐厅内部工作人员必须对食用油、肉类制品等进行定期检查、抽样待检,餐厅应努力增加和
2、调整饭菜口味及品种,严格核算成本,文明服务;第三条 做好安全工作。使用炊事器具和工具要严格遵守操作规程,防止发生事故;严禁随便带无关人员进入厨房和保管室;第四条 易燃、易爆物品要严格按规定放置,杜绝意外事故的发生;食堂工作人员下班前,要关好门窗,检查各类电源开关、设备等。职厨主管要经常督促、检查,做好防盗工作;第五条 计划采购,严禁采购腐烂、变质食物,防止食物中毒;第六条 坚持食物验收制度,搞好成本核算。做到日清月结,帐物相符,定期清点;第二章 炊事人员管理制度第一条 餐厅人员应严格遵守公司的一切规章制度。按时上下班,服从上级安排。第二条 树立全心全意为员工服务的思想,讲究职业道德。文明服务,
3、态度和蔼,热情主动,礼貌待人,热爱本职,认真负责。做到饭熟菜香,味美可口,饭菜定量;第三条 做好炊事人员的个人卫生。做到勤洗手、剪指甲,勤换、勤洗工作服,工作时要穿戴工作衣帽。炊事人员每年进行一次健康检查,无健康合格证者,不准上岗工作;第四条 注意身体健康,如出现易传染的疾病病症者,应暂时隔离,治愈后再上岗,防止炊事员带菌污染食品;第五条 荤、素、生食品要拣净洗清,盛器整洁,分类摆放,不触地、不叠底;生熟盛器、抹布、砧板分开,有明显标志;冷藏、冷冻食品,生、熟、半成品分开,鱼禽肉豆制品分开,摆放整齐,标志明显;第六条 各种菜肴做到烧熟煮透,咸淡适口,色、香、味、形俱佳;注意菜的特色,保证菜的营
4、养成份;拒烧腐败变质的原料,隔餐菜应回锅烧透;烹调操作时不抽烟、不直接用菜勺品味;第七条 负责工具、机械、地面卫生的清扫和整理,保持操作室及用具清洁整齐,无油腻,无积灰,无蜘蛛网;第八条:爱护公司财物。餐厅一切餐具、设备均需登记入册,严禁携带公司物品回家。第三章 员工就餐守则第一条 进入餐厅就餐者,应佩戴工作证,无证者食堂有权拒绝就餐。第二条 员工就餐应严格按餐厅就餐时间进餐,逾期不候。餐厅开放时间如下:早餐:07:008:00 中餐:12:0013:30 晚餐18:0019:30 夜宵 第三条 员工就餐时应自觉按顺序排队就餐,做到注意礼让、有序,严禁插队。第四条 文明用餐,餐厅内严禁随地吐痰
5、、吸烟及大声喧哗,不得赤膊进入餐厅,自觉排队,按量取食,严禁浪费;第五条 员工用餐必须注意餐厅清洁卫生,就餐完毕后请将餐盘残渣倾倒到指定垃圾 桶内,并将餐具清洗干净,放到指定的回收处。第六条 公司餐厅内的桌凳、盘子、盆子等餐厅物品只准在餐厅内部使用,不准带出餐厅,确因工作需要带出餐厅的,应经餐厅工作人员允许并登记后,方可借出,使用后必须及时归还。第四章 外来人员就餐管理第一条 本公司餐厅自2010年5月 日起,不再使用餐票或现金购餐,凡到本公司的外来人员,如需在本公司就餐,均须办理用餐IC卡,无用餐IC卡的,一律不得在本公司餐厅内就餐。第二条 到本公司施工的人员,如需在本公司就餐,须由主管部门
6、经理审核,到财政部交款,行政办公室办理,再到行政办公室领取用餐IC卡,方可餐厅就餐。第三条 到本公司洽谈业务的来宾、客户须由受访接待部门填写用餐申请,交部门经理审核后,到行政部领取IC卡就餐。第四条 员工亲属需要在本公司餐厅就餐,必须填写用餐申请,交部门经理审核,行政部核准,到财务交款后,再到行政部领取用餐IC卡。第五条 持有本公司餐票的外来人员,可到本公司行政办公室将餐票的款额储存到用餐IC卡内。第六条 持卡的人员,必须先打(刷)卡,再打饭菜。第七条 遗失就餐IC卡的外来人员应立即到行政办公室挂失,并按 元/个的标准补领;第八条 外来人员在本公司的用餐标准为:5元/餐。第九条 在本公司用餐的
7、外来人员,必须遵守本公司的员工用餐守则。第五章 投诉建议用餐人员对餐饮服务有意见时,可向饭堂主管投诉,请勿与餐厅工作人员直接发生矛盾,避免给公司造成不必要的影响。 第六章 附则第一条 本规定适用公司内部餐厅工作人员、公司员工及外来人员。第二条 本规定由行政办公室负责解释。 第三条 本规定自发布之日起严格执行。 tGZ7R4I30kA1DkaGhn3XtKknBYCUDxqA7FHYi2CHhI92tgKQcWA3PtGshLs50cLmTWN60eo8Wgqv7XAv2OHUm32WGeaUwYDIAWGMeR4I30kA1DkaGhn3XtKknBYCUDxqA7FHYi2CHhI92tgK
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