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1、酒店英语学习情境二:餐厅服务英语2-2 Taking Orders,学习任务:受理西餐点菜 1,Name:Joey Job:WaitressResponsibility:To serve guests in a western restaurant,Working Knowledge 工作知识(4),Dessert 甜品,Hotel Task 酒店任务,Suppose you are Joey,now youre going to help the guest take orders.Please perform the task according to the hints below wi
2、th your partners.,角色A:你是George Brown,准备到西餐厅用晚餐。看了菜牌后发现鱼子酱、沙 拉、蘑菇菌汤都不错,各要了一份。角色B:你是西餐厅服务员Joey,你为George Brown推荐了当晚的特色菜菲力牛排和香草冰激凌,Words to know,caviar n.鱼子酱 recommend vt.&vi.介绍salad n.沙拉 instead adv.代替baked snail n.焗蜗牛 chef n.厨师mushroom soup n.蘑菇汤 rare adj.半熟的、嫩的steak n.牛排 medium adj.适中的pudding n.布丁 we
3、ll done adj.全熟的pie n.馅饼 House Specialty n.招牌菜,Useful expressions,1.Presenting the Menu 呈现菜单(1)Please show me the menu.(2)Heres the menu,sir.(3)Can I take your order?(4)Would you like something to drink?2.Recommending Dishes 介绍菜式(1)What would you like to go with your steak?(2)Would you please recomme
4、nd something?(3)How would you like your steak?(4)How about trying some other dishes?(5)Will there be anything else?(6)Its the specialty of our restaurant.,Useful expressions,3.About Food Allergies 食物过敏(1)Leave off MSG,please.(2)Im allergic to pepper.(3)I told you to leave off the onion.4.When Certai
5、n Item Is Running out 食物售罄(1)We havent got any more duck today.(2)How about steak instead?,Activity,1.Look at the sentences below and put them in the correct column below.看下面的句子,然后把它们归类。,A table for two,please.What do you recommend?And heres the menu.Are you ready to order?I recommend the steak.Rare
6、,medium or well done?Are you ready to order?I would like some mineral water,please.Ill have the lamb chops.Can we have the bill,please.The lasagna for me,please.Would you like anything to drink?,Activity,WAITER/WAITRESS,CUSTOMER,2.Organize a group of 4 or 6 students and design a menu for a western r
7、estaurant.,Menu Garlic bread 2.10 Green salad 2.90 Grilled mushrooms 3.10 Vegetable soup 3.50 Onion rings 3.50 Pasta salad 3.90 Cornish pasty 3.90 Chicken wings 4.10 Meatballs 4.40,Menu Spaghetti 6.00Meatloaf 7.20Grilled chicken 7.50Lasagna 8.50Steak 8.90Lamb chops 9.20King prawns 9.90,Menu Corn cob
8、 1.90Baked beans 2.10Peas 2.50Chips 2.90Baked potatoes 3.10Rice 3.10Grilled vegetables 5.00,Activity,3.Make a dialogue using the sentences from exercise A and the Cottage Restaurant Menu.Then present it in front of the class.,Activity,西餐注重酱汁,注重香料。下面让我们为大家介绍西餐中各种调味料的说法。香料类:mint(薄荷)rosemary(迷迭香)vanilla extract(香草精)lemongrass(香茅)酱汁类thousand island sauce(千岛汁)ketchup(番茄汁)mustard(芥末)basil(紫苏)BBQ sauce(烧烤酱),Hotel tips,Thank you!,