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1、,How to Write an email商务英语电子邮件的格式商务英语电子邮件的写作要求,商务英语电子邮件的格式Subject-主题Salutation-称呼Opening-开头、Body-正文、Ending-结尾句Complimentary Close-礼貌结束语Signature-写信人商务电子邮件的书写格式绝大多数采用齐头式。齐头式是指正文中各部分都从每行的左边开始没有空格。,ExampleDear david and steve,-Salutationgood afternoonOn May 10,2019,a raid action against the target was
2、conducted.Onsite,totally 77 boxes and 7200 meters UTP Cables were seIzedPlease provide us with verification report and price certificate.Sampleswould be sent to you next weekShould you have any comments or suggestlons please contact us atnyBest Regards,-Complimentary Close(sincerely yours,Yours trul
3、y,Best wishes)-(Signature,Subject-主题主题(Subject)框的内容应简明地概括信的内容,短的可以是一个单词,如Greetings,Inquiry;长的可以是一个名词性短语,如:“Your Meeting inCalifornia主题框的内容切忌含糊不清NO:News about the meetingYES:Tomorrows meeting canceled o一种较为正规的格式可将除了少于5个字母的介词、连接词或冠词之外的每一个单词的首字母大写。一般来说,只要将位于句首的单词和专有名词的首字母大写即可YES:New E-mail Address Noti
4、fication;Detailed calculationNOr detiled calculation视信的内容是否重要,还可以开头加上 URGENT等,Salutation-称呼1、商务信件中要特别注意称呼的礼貌得体。如不知对方姓名只知头衔,可用Dear+Tite,如DearManager作为称呼或 Dear sir,Dear madam,Dear siror madam dear customer2、若知对方姓名,则用Dear+对方的姓氏Tom hanks Jennifer austin或者 Dear mr/Mrs,/MS,/MSS+对方姓氏,Opening-开头1、如果你主动给别人写邮
5、件,表明意图I am writing to,.2、如果对方已经回复或联系过你了,感谢回复或联系Thank you for your reply./Thank you for contacting3、如果对方回复了你所咨询的问题Thank you for providing the requested information.4、提到之前客人发你的邮件内容Regarding your letter of./As for.,Body-正文核心和主要内容,应结构清楚,便于阅读重要或强调的事情都放在段落的开头大多把话题分成几个小主题,每个小主题一段每段一般只有一两句话正文由两三个或三四个简短的段落构成
6、。,Ending-结尾在邮件结束之前,可以再次感谢收信人Thank you for your patience andcooperationtHank you for your consideration.If you have any question or concern,donthesitate to contact usE We look forward to hearing from you.your reply.Pls.kindly check advice.,Complimentary Close-礼貌结束语&Signature-签名Yours trulysincerely yours yours sincerely sincerelyBest regards.签名(signature)通常是寄件者在信函的敬意结尾下面写上自己的姓名,商务英语电子邮件的写作要求商务英语电子邮件写作应遵循的五C原则 Correctness-准确 Conciseness-简洁 Complete&Clarity-完整清楚 Courtesy-礼貌,
