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1、商务英文道歉信 商务英文道歉信篇一Dear Mr. Hunnicutt,I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.We shall send you the correct invoice as soon as possible and make sure that such a mistake will
2、not occur again. Please accept my apologies for any inconvenience we have caused.Your sincerely,Peter GibsonAccounts Manager*New words:商务英文道歉信篇二Dear Sir or Madam,Thank you for letter of 5 May 2004.I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of ou
3、r staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.I enclose the price list of our company as requested and look forward to hearing from you.Your sincerely商务英文道歉信篇三Dear Ms Jeremy,Thank
4、you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.After careful investigation, we found that the cause of the problem was a faulty packing machine.
5、 It has now been repaired. I can promise you that this type of problem will not happen again.According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.I would like to offer our apologies once again and thank you being an excellent customer.Yours sincerely.
