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1、These slides are designed to accompany Software Engineering:A Practitioners Approach,7/e(McGraw-Hill,2009).Slides copyright 2009 by Roger Pressman.,1,第十一章,软件质量,Slide Set to accompanySoftware Engineering:A Practitioners Approach,7/e by Roger S.PressmanSlides copyright 1996,2001,2005,2009 by Roger S.P
2、ressmanFor non-profit educational use onlyMay be reproduced ONLY for student use at the university level when used in conjunction with Software Engineering:A Practitioners Approach,7/e.Any other reproduction or use is prohibited without the express written permission of the author.All copyright info
3、rmation MUST appear if these slides are posted on a website for student use.,炉籍鸵傍钝玛距宣困釉希讽课哀晾涩盈峪驮译丽靳股缉营焕容紊中胃您蔑软件工程-实践者的研究方法chapter_11_cn_软件质量软件工程-实践者的研究方法chapter_11_cn_软件质量,？什么是质量。,American Heritage 字典定义质量“某个东西的特征和属性.”对于软件，会碰到两种质量:设计质量 包括需求，规范定义以及系统的设计 一致性质量 主要集中在实现上 用户满意度=合格的产品+好的质量+按预算和进度安排交付,These
4、 courseware materials are to be used in conjunction with Software Engineering:A Practitioners Approach,6/e and are provided with permission by R.S.Pressman&Associates,Inc.,copyright 1996,2001,2005,2,卓映萧跪俯凋朔曲辐妨苯姆刻值馅惶列拄弄肌疑囱孽湾枕藏苇朽艳锌寓迟软件工程-实践者的研究方法chapter_11_cn_软件质量软件工程-实践者的研究方法chapter_11_cn_软件质量,？什么是软件
5、质量。,These courseware materials are to be used in conjunction with Software Engineering:A Practitioners Approach,6/e and are provided with permission by R.S.Pressman&Associates,Inc.,copyright 1996,2001,2005,3,与已经制定的功能和性能需求，文档说明一致，以及具有所有专业开发软件隐含的特征。,朽帘会括杀觅服拖潭畸赔思袒搀稽仇窖田轮练例仲食灭钥肉铜搏篆漫捎限软件工程-实践者的研究方法chapter
6、_11_cn_软件质量软件工程-实践者的研究方法chapter_11_cn_软件质量,MaCall的质量因素,正确性可靠性效率完整性易用性灵活性易测试性可移植性可复用性互操作性,These courseware materials are to be used in conjunction with Software Engineering:A Practitioners Approach,6/e and are provided with permission by R.S.Pressman&Associates,Inc.,copyright 1996,2001,2005,4,耻哼货悲膝普桐
7、尚洗蛀九创仑揖乘球方茫疹泞凰脏窍眶柠干骑讳摩搞变怖软件工程-实践者的研究方法chapter_11_cn_软件质量软件工程-实践者的研究方法chapter_11_cn_软件质量,软件质量成本,预防 质量计划正式技术复审 技术装备 培训内部失效成本返工修复失效模式分析外部失效成本解决客户抱怨退换产品求助电话保修工作,These courseware materials are to be used in conjunction with Software Engineering:A Practitioners Approach,6/e and are provided with permissio
8、n by R.S.Pressman&Associates,Inc.,copyright 1996,2001,2005,5,箩旧勤汽戍述滤甥更协拱宦瓣捏瑞子孔隔爹霍糠诬赌功栏莽曾臣竣漓翅卷软件工程-实践者的研究方法chapter_11_cn_软件质量软件工程-实践者的研究方法chapter_11_cn_软件质量,成本,These slides are designed to accompany Software Engineering:A Practitioners Approach,7/e(McGraw-Hill,2009).Slides copyright 2009 by Roger Pre
9、ssman.,6,蜘孽圭押述汀窟份盘旅决侍螟毛盼秀欲狮伊燕蓝俊法渔验很过楼隶澜轰筒软件工程-实践者的研究方法chapter_11_cn_软件质量软件工程-实践者的研究方法chapter_11_cn_软件质量,获得软件质量,主要成功因素:软件工程方法项目管理技巧质量控制 质量保证,These slides are designed to accompany Software Engineering:A Practitioners Approach,7/e(McGraw-Hill,2009).Slides copyright 2009 by Roger Pressman.,7,储词转铣申汁妮呵辩昏拱悯嫩身找棱么颖炙五爪兹笨澎晓盒咙柱哦彰蔓韩软件工程-实践者的研究方法chapter_11_cn_软件质量软件工程-实践者的研究方法chapter_11_cn_软件质量,
