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1、1,杨应强,Microflash electronics(Shenzhen)co.,ltd,2,CONTENTS,一.企業常用英文縮寫(item 155)二.品質不良常用英文(item 150)三.部份材料英文名稱(item 128)四.外貿中常見英文縮寫詞(item 161)五.E-MAIL 常用英文及注意事項(item 14&110),3,1.AVL:認可的供應商清單(Approved Vendor List)對提供企業產品或服務的眾 多供應商中,某些符合公司的策略,對產品服務的要求,而成為合格或認可的供應商.2.BOM:物料清單(Bill Of Material)3.ECRN 原件規 格
2、更改通知(Engineer Change Request Notice)現有產品更換零件或原包材規格時,通知採購 部門依新規格採購 甚至變 更BOM 的憑據.,一.企業常用英文縮寫,4,4.EOQ:基本經 濟訂 購 量(Economic Order Quantity)經濟批量法乃指為使每次發單之訂貨成本,儲存成本,購貨成本之總 和為最低的量.5.ERP 企業資源規劃(Enterprise Resource Planning)於1998年在制造業 市場上掀起一陣 熱潮,ERP 乃是一種企業再造的解決方案,藉由資訊 科技的協助,將 企業 的營 運策略及經營模式導入整個以資訊系統為主干的企業體之中,
3、其非只是科技的改變,而是牽涉到組織 內部所有關於人員,資金,物流,制造及企業及企業內部所有關於人員,資金,物流,制造及企業內部之跨地域或跨國際之流程整合管理.6.FCST 預估(Forecast)目前只在報表中看到一次，通常會與報表的性質相關，如銷售報表上為銷售預估，庫存報表上為庫存預估,一.企業常用英文縮寫,5,7.FQC成品品質管制(Finish or Final Quality Control)成品未裝箱前的品管工作。8.IPQC製程品質管制(In-Process Quality Control)產品未完成前，尚在製程中的品管工作。9.IQC進料品質管制(Incoming Quality
4、 Control)所有原物料在進廠前的品質管制.10.ISO國際標準組織(International Organization for Standardization),一.企業常用英文縮寫,6,11.JIT豐田式即時管理(Just In Time)a.零庫存。用戶需要多少，就供應多少。不會產生庫存，佔用流動資金。b.最大節約。用戶不需求的商品，就不用訂購，可避免商品積壓、過時質變等不良品浪費，也可避免裝卸、搬運以及庫存等費用。C.零廢品。JIT能最大限度地限制廢品流動所造成的損失。廢品隻能停留在供應方，不可能配送給客戶。,12.MPS主生產排程(Master Production Sched
5、uling),13.MRP物料需求規劃(Material Requirement Planning),一.企業常用英文縮寫,7,14.MRPII製造資源計劃(Manufacturing Resource Planning)從MRP發展出來並非取代傳統MRP，而是在生產規劃的同時，將著眼點擴展到人事、財務、行銷、管理等層面，融合各部門作業所需考量之實務需求，而非局限於單純之產銷供需，以使企業整體之運作能更加地有效率及制度化。15.OQC出貨品質管制(Out-going Quality Control)出貨前的品質管制。,16.AQL 品質允收水准(acceptable quality level
6、)17.Assy 裝配 Assembly,18.CD-ROM光碟機 Compact Disk Read Only Memory,一.企業常用英文縮寫,8,19.CE零件工程 Component Engineering20.CPU 中央處理單元Center Process Unit21.DVD數位影像顯示器 Digital Video Display22.ECN工程變更通知Engineering Change Notice,23.ECR工程變更需求Engineering Change Request24.ETA預計到達時間Estimated time of arrival25.ETD預計交貨時間
7、Estimated time of delivery,一.企業常用英文縮寫,9,26.FDD硬式磁碟機Floppy Disk Driver27.FIFO先進先出First In First Out28.FYR僅供參考For Your Reference29.HDD 硬式磁碟機 Hard Disk Drive30.IE工業工程Industrial Engineering31.LAN區域綱路Local Area Network32.LCD液晶顯示器Liquid Crystal Display 33.LED發光二極管Light Emitting Diode,一.企業常用英文縮寫,10,34.ME制造
8、/機械工程Manufacturing/Mechanical Engineering35.MFG制造 Manufacture36.MI領料單Material Issue Ticket37.MIS管理資訊系統Management Information System38.MO制造工單Manufacturing Order39.MR退料單Material Return(Ticket)40.MRB物料審驗會議Material Review Board41.P/N料號 Parts Number,一.企業常用英文縮寫,11,42.P/R產品試作 Pilot Run43.PC個人電腦Personal Com
9、puter/Desktop&Server System44.PCB主機板 Personal Computer Board/Mother Board/Main Board45.PCB印刷電路板 Printed Circuit Board46.PMC 生產物料控制 Product and Material Control 47.R/D研究開發(product)Research&Development,48.RM入庫單(M/O)Receipt Ticket,一.企業常用英文縮寫,12,52.SOP作業程序標準Standard Operation Procedure53.SPC統計制程品管 Stati
10、stical Process Control54.SQC供應商品質檢驗 Subcontractor Quality Control 55.TE測試工程Test Engineering56.TQC全面品質管制Total Quality Control55.WIP 正存放在生產線上的制品 Working in process,一.企業常用英文縮寫,13,二.品質不良常用英文,1.標識不清Marking isnt clear2.標簽錯誤 Label error3.變形 Deformation 4.毛邊 Burr(metallic),flash(plastic)5.段差Throw,step6.頂白/打
11、白Ejecting marks7.脫落Keep out,come off,drop off,peel off8.多件 Extra Component9.缺件 Missing Component/Lack in parts10.錯件 Wrong Component,14,11.損件 Component damaged12.流痕 Flow mark13.刮傷 Scratch14.混料 Mixed material15.缺料 Short shots,20.縮水 Sink marks 21.拖痕 Dragging22.黏模part sticking23.龜裂裂痕 Cracking24.結合線 融合線
12、Weld lines25.噴射痕Jetting,16.翹曲 Warpage17.焦痕 Burn spots18.銀線 Silver streaks,26.黑點料污 Black specks27.气泡 Voids/Blister28.光澤不良 Cloudy,19.表層剝離 Laminations,二.品質不良常用英文,15,29.生鏽/氧化 Rust/Oxidation30.雜質 Foreign material;foreign matter31.(零件)錯位 Misplace component&Putting in the wrong position,32.錯件 Incorrect com
13、ponent&Incorrect parts used33.錯位 Incorrect/Wrong position34.色偏差 Color deviation35.損件Damaged Component/parts36.印刷不良/錯誤 Misprint37.異物 Foreign material,二.品質不良常用英文,16,38.移位 Shift location39.外觀 Appearance;Outside appearance40.未點膠 Missing glue41.污點/體 Spot/dirt42.歪斜 Slanting,tilt,43.色差:aberration 44.泛白:blu
14、shing45.污斑,油污:grease pits 46.廢料:scrap,47.黑點:black points48.霧化:atomization49.不良數:Defect qty50.不良率:Failure rate,二.品質不良常用英文,17,三.部份材料英文名稱,1.名板 Name plate2.條碼標簽 Bar code3.銅柱 Stand off/Screw hex4.彈片Spring blade5.鐵片扣架 Bracket6.零件 Component/spare parts7.螺孔 Screw hole8.螺牙Thread9.螺絲 Screws10.干燥劑/除濕劑Oxygen Ab
15、sorber-食品用,18,11.警告標簽 Warning label12.主機外殼 Housing13.主機板 Main board14.設備 Device&Equipment15.治具Fixture&Instrument16.夾具 Jig17.機器 Machine18.工具 Tool19.紙箱 Carton20.紙箱標簽 Carton label,三.部份材料英文名稱,19,21.ABS 丙烯晴-丁二烯-苯己烯塑膠 Acrylonitrible-butadiene styrene plastic22.AS 苯己烯-丙烯晴共聚物(SAN)Acrylonitrile styrene plast
16、ics23.HIPS 耐衝擊聚苯己烯 24.PC 聚碳酸酯 Polycarbonate25.PS 聚苯己烯 Polystyrene 26.PU 聚胺基甲酸己酯 Polyurethane 27.PPO 聚氧化苯 Polypropylene oxide 28.PMMA 聚甲基丙烯酸甲酯 Poly(methyl a-chloroacrylate),三.部份材料英文名稱,20,四.外貿中常見英文縮寫詞,1.C&F(cost&freight)成本加運費用2.T/T(telegraphic transfer)電洭3.D/P(document against payment)付款交單4.D/A(docume
17、nt against acceptance)承兌交單5.C.O(certificate of origin)一般原產地證6.CTN/CTNS(carton/cartons)紙箱7.8 PCE/PCS(piece/pieces)只支等8.DL/DLS(dollar/dollars)美元9.DOZ/DZ(dozen)一打10.PKG(package)一包,一打,一捆,一扎,21,11.WT(weight)重量12.G.W.(gross weight)毛重13.N.W.(net weight)凈重14.C/D(customs declaration)報關單15.EA(each)每,各16.W(wit
18、h)具有17.W/O(without)沒有18.FAC(facsimile)傳真19.IMP(import)進口20.EXP(export)出口21.MAX(maximum)最大的,最大限度的22.MIN(minimum)最小的,最低限度23.M 或MED(medium)中等,中級24.M/V(merchant vessel)商船,四.外貿中常見英文縮寫詞,22,25 S.S(steamship)船運26.DOC(document)單據,文件27.INT(international)國際的28.P/L(packing list)裝箱單,明細表29.INV(invoice)發票30.PCT(pe
19、rcent)百分比31.REF(reference)參考,查价32.EMS(express mail special)特快傳遞33.STL.(style)式樣,款式,類型34.T或LTX或TX(telex)電傳35.RMB(renminbi)人民幣36.S/M(shipping marks)運輸般標志37.PR或PRC(price)價格,四.外貿中常見英文縮寫詞,23,38.PUR(purchase)購買,購貨39.S/C(sales contract)銷售確認書40.L/C(letter of credit)信用證41.B/L(bill of lading)提單42.FOB(free on
20、board)船上交貨,離岸價格43.CR=credit 貸方,債主44.DR=debt 借貸方45.debt card 銀行卡46.credit card 信用卡47.Exp=Expense 花費,費用48.O/H=overhead 常用開支49.TC=total cost)總費用50.FC=fixed cost 常設費用,四.外貿中常見英文縮寫詞,24,51.VC=variable cost 變動費用52.P=profit 凈利潤53.S=sales銷售總額54.Rev=revenue 利潤55.MC=marginal cost 費用差額56.GM=gross margin 毛利57.MR=
21、marginal revenue 利潤差額58.PMT=payment支付款59.N/I=net income 純收入60.AMT=amount 總額61.DCT=discount打折,四.外貿中常見英文縮寫詞,25,Data source:James B.De Lange“HOW TO WRITE PROFESSIONAL EMAIL”1.Request 文件:要求收信人配合達成某項 目標即是所謂的REQUEST文件:1.1.如果要向對方make a request,聰 明的用法就是使用 I would appreciate it if you could.(do something).1.
22、2.重點放在你希望對方配合的事項 上.尤其應該 強 調你希望對方回覆的截止期限.類 似像 at your earliest convenience 或 as soon as possible這類 較客套的句子,反而容易因目標不明確而增加對方延遲回覆的機率.要提供明確的資訊讓 對方知道如何回覆.如please give me a call,如果只用contact me(注意!不加with.在台灣常見 有人喜歡用contact with me)似乎不夠具體.應說明方式email,fax,.等.,五.E-MAIL 常用英文及注意事項,26,2.商業書信中另有一種 Follow-up文件,此類 書信往
23、來多半直接表明來意,2.1 可用開場白有Per your requirement.,As our decision.,As you requested.,As we discussed.2.2.商業書信往來有時亦可使用一些小技巧,其中在Follow-up文件中最常用到的便是-為對方留點顏 面,然後順 勢道出解決辦法.Example:I can understand how busy you are this time of year,especially with budget reviews going on.However,I would really appreciate it if y
24、ou could update me on the status of this order by Friday so that I can inform our customer.,五.E-MAIL 常用英文及注意事項,27,2.3.商業書信有軟 性訴求,當 然也有強 硬手段.其中針 對慢郎中的對手,你就可以使用美國人最愛用的 If I dont hear from you by,I will.Example:In order to complete our customers order and deliver on schedule,I will need your reply by S
25、eptember 20 at the latest.If I dont hear from you by October 20,I will assume that you are committed to the travel dates we set in last week Fridays meeting(December 3-6 Shanghai;December 7-8 Beijing).2.4.慎用“kindly”:Please kindly give me your reply.對英國人而言可是很不禮貌的.因為kindly 和please一樣,當 你連說了二次please通常是表
26、示有些生氣和不耐煩的.,五.E-MAIL 常用英文及注意事項,28,2.5.I hope.為何不用I wish.,因為wish通常指這件事實 現的可能性很小.例如.I wish I can fly in sky.2.6不要再用Your prompt response will be highly appreciated.或 I would highly appreciate your prompt response.這類 文字用在follow-up文件根本是裝飾 品.2.7.常見 的錯誤:2.7.1.簡(縮)寫 Bst rgrds,-對方看到這種結語,只會覺得You really like a
27、 busy person.2.7.2.不當 寫:REGARDS,Best Regards-對歐美語系國家字母大寫文句通常是想強 調某件事,這種大寫 結尾讓人感覺你是很生氣的結束本文喔!,五.E-MAIL 常用英文及注意事項,29,2.7.3.Truly yours:這通常是LOVER間才會用到,所以千萬別表錯情囉!2.7.4.Thanks and best regards:多禮的中國人最常犯的錯誤Thanks只用於本文,並不適合用來和regards合併使用.3.商業書信中的reminder文件有提醒及催促的作用:3.1.常用開場白如例句.Just a reminder to you that.
28、Just a note to confirm you will be.Im just writing to remind you of 或直接在標題列以及正文中註明“reminder”這個 字,可以幫助收信人快速進入狀況.,五.E-MAIL 常用英文及注意事項,30,五.E-MAIL 常用英文及注意事項,3.2.假若你發此信的目的是提醒對方原先協議已變 更,建議你可以將新的內容/條款單獨一個 段落特別敘述,或者也可將其用全部大寫 以及文字加底線 的方式來強 調,提醒對方特別意.examplePlease note we had originally.This location is diffe
29、rent from the one we had previously discussed on the phone.Theres been a CHANGE!Please re-mark your calendars3.3.當 你發出一份Reminder時,若需要對方作一個 confirmation的動作,可在結束語使用下列例句提醒收信人注意.Would you please reply to this email if you plan to attend?If we dont hear from you by May 6,we will assume you will be unable
30、 to join us in this effort.,31,五.E-MAIL 常用英文及注意事項,4.Postponements 文件:4.1.Example:看看Nicole如何向James要求暫緩 目前的Training Dear James,I apologize for not replying sooner.Christine is back this week.After we discussed the Management training with our production managers,we are afraid we have to postpone this
31、training due to the recent economic downturn and sales below our projections.Because of this,we are utilizing our financial and time resources in other areas at this time.Production management prefers to postpone this training until at least the 2nd quarter of 2002.,32,五.E-MAIL 常用英文及注意事項,Your patien
32、ce and cooperation are highly appreciated.I will inform you at the appropriate time to reschedule this training.Best regardsNicole4.2.常犯的錯誤:I apologize you for not replying you sooner.正確應是 I apologize for not replying sooner to you.,33,五.E-MAIL 常用英文及注意事項,Data Source:e-mail of English 1.If you have a
33、ny concern please come to me directly w/o hesitation.2.If you have any question,please keep free contact me at any time.3.Looking forward to cooperating with you in the future.4.wed like to take a review meeting to deal with these goods.5.Thanks for your reminder.I really appreciated your kind suppo
34、rt in pass months.6.The first important thing is to get all key parts delivery schedule from vendor.7.If there is any difficulty,Please highlight with aloud.,34,五.E-MAIL 常用英文及注意事項,8.Highly appreciated to your good news.9.With such condition,its too risky for us to prepare the other material except f
35、or touchpad as all of these may become dead-stock.10.MC job function is to well control material to meet production plan no matter what problem happen,you should remove all issues impacting our material demand,of course you have the right to ask someone who can solve the issue to support you,but not use the wrong way against our system operation&enterprise culture.dont just highlight the issue or you will loss your existing value!,35,End of the performance Thanks for your attention,本文来自网络，请不要使用盗版文档，尊重作者的辛苦劳动，谢谢G我爱朱丹老婆,Lvdd我爱你ZDLP,
