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1、POM(PRODUCTION AND OPERATIONS MANAGEMENT),Professor:Rosa YehPrepared by Group 9682219G 黃任邦 9682220G 呂志昆 9682225G 林君怡 9682259G 洪櫻毓 9682260G 鍾禮如,Group 1,企業組織架構之主要功能,生產(production),定義:創造商品(create goods)或提供服務(provide services)有直接相關所有活動所組成的。貨品導向(goods-oriented):存在於製造業與裝配作業。服務導向(service-oriented):存在於醫療保健、
2、運輸、食品搬運、零售等行業。,(1)Production/prdkn/,(n.)生產;製造;製作,Thousands of men were employed in the production of cars.成千上萬的人被雇用來生產汽車。,The process of growing or making food,goods or materials,especially large quantities,(2)Oriented/ri,ntd/,(adj.)以.為導向的,以.為目的的,We run a commercially oriented operation.我們經營一個商業性的企業
3、。,To direct sb/sth towards sth;to make or adapt sb/sth for a particular purpose,生產功能,feedback,feedback,feedback,(3)Transformation/,trnsfmen/,A complete change in sb/sth,The way in which we work has undergone a complete transformation in the past decade.在過去十年裡,我們的工作方式經歷了徹底的 變革。,(n.)轉換;變化;轉變;變質,現行趨勢,全
4、球性市場global marketplace,全面品質管理total quality management,營運策略operations strategy,彈性flexibility,時間降低time reduction,科技Technology,工人涉入worker involvement,(4)operations/,pren/,(n.)營運;經營;操作;運作,The operation of this machine is simple.這個機器的操作很簡單。,The act or process of operating;agency;the exertion of power,phy
5、sical,mechanical,or moral;The method of working;mode of action,(5)Technology/tknld/,(n.)科技、技術,Many people call the age we live in the age of technology.許多人把我們生活的時代叫做工業技術時代。,Scientific knowledge used in practical ways in industry,for example in designing,現行趨勢,再造功程reengineering,環境問題environmental issue
6、s,縮減開支downsizing,供應鏈管理supply-chain management,精簡生產lean production,(6)Downsizing/dn,sz/,(n.)縮減開支,Downsizing the work forces is the better way to cut down the cost of production.縮減人員開支是降低生產成本的較好途徑。,The reduction of expenditures in order to become financial stable,(7)Supply/spl/,(n.)供應量;儲備,We cannot gu
7、arantee adequate supplies of raw material.我們不能保證可提供充足的原料。,An amount of sth that is provided or available to be used,決策環境分類,確定性(certainty)指成本、產能、需求量等已知參數值。風險(risk)表示某些參數具有機率性的結果。不確定性(uncertainty)不可能預估未來的可能會發生的結果。,(8)Certainty/stnt/,(n.)確定性;必然,A thing that is certain;the state of being certain;A fact
8、or truth unquestionable established.,Her return to the team now seems a certainty.她歸隊現在確實已成定局。,預測(Forecast),雖然預測通常由行銷功能發展而來,而生產/作業功能常常被要求協助預測的發展。尤其生產/作業實際上是預測之主要使用者。提出內容以預測發展與監控必備資訊為主。,(9)Forecast/fr,kst/,(vt.)預測;預言;(vi.)做預測;進行預報;(n)預報;預測,The report forecasts that consumer price will rise by 3 next
9、month.報告預測下月物價將上漲3。,A statement about what will happen in the future,based on information that is available now,預測步驟,(10)Horizon/hrzn/,(n.)幅度;範圍;視野,The company needs new horizons now.公司現在需要開拓新的領域。,The furthest that you can see,where the sky seems to meet the land or the sea,預測方法,判斷預測(judgmental fore
10、cast):以主管意見、消費者調查、銷售員資訊進行預測的方法。時間數列(time series)資料基礎預測:趨勢(trend)、季節變動(seasonal variation)、循環(cycles)、不規則變動(irregular variations)及隨機變動(random variations)。,(11)Judgmental/ddmntl/,(adj.)判斷;判定(不一定客觀,帶衝動的),I think that she is too judgmental to be a good therapist.我認為她太武斷,不能成為一個好的心理治療師。,Depending on judgm
11、ent;a judgmental error,(12)Trend/trnd/,(n.)趨勢;走向;動態,Sales were 20 lower than last year,continuing the downward trend of the last few years.銷售額比去年下降20持續著過去幾年來的下降趨勢。,A general direction in which a situation is changing or developing,(13)Cycle/skl/,(n.)循環;整個過程;(vi.)循環,輪轉,The machine cycles automaticall
12、y.這臺機器自動循環運轉。,A complete set or series,for example of movements in a machine,(14)Irregular Variations/rgjl/,(adj.)不規則變動;不合道理;不對稱,These procedures are highly irregular.這些程序是很不合乎規則的。,Not happening at times that are at an equal distance fore each;not happening regularly;not formed in the normal way,(15
13、)Inventory/nvn,tri/,(n)存貨清單、財產目錄;(vt.)編制,Manufacturers are keeping inventories low because of the poor economic situation.生產商由於經濟形勢差而盡少囤貨。,A written list of all the objects,furniture,etc.in a particular building,(16)Equipment/kwpmnt/,(n.)配備;裝備,The complete equipment of the new hospital will take a y
14、ear.把這個新醫院的設備配齊要花一年時間。,The things that are needed for a particular purpose or activity;the process of providing a place or person with necessary things,(17)sample/smpl/,(n.)樣品;樣本;試用品;(vt.)取.的樣品;抽樣檢查,Our firm gives away free samples of cloth.我們公司免費贈送布料樣品。,A part of anything presented for inspection,o
15、r show as evidence of the quality of the whole,(18)Accuracy/kjrsi/,(n.)正確性;準確,Accuracy is more important than speed in his new job.對他的新工作,準確比速度更重要。,The state of being correct;the ability to do sth skillfully without making mistakes,(19)Specification/,spsfken/,(n.)說明書 載明;詳述(+of)規格;明細單;詳細計劃書(+for),The
16、 engineer cant start working without the specification for the design.沒有關於設計的詳細計劃,工程師無法開工。,A detailed description of how something is,or should be,designed or made,(20)Transfer/trnsf/,(vt.)轉換;調動;改變;轉變(+from/to)(vi.)搬遷,轉移;調任(+from/to),At the port the goods were transferred onto a ship.貨物在港口被轉移到一艘船上。,To move from one place to another;to move something from one place to another.,Thanks for your attention,