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1、OLE Knowledge Management&Global Information Logistic System,Information SystemCase StudiesDr.Luh Yih-Ping,1.OLE Tech.Company Profile,2.Global Information Logistic System,3.Intranet KMS Demonstration,4.Community KMS Demonstration,Content,Topic 1 Company Profile,OLE Technology Worldwide Partners and O
2、ffices,Founded in 1996Address:14F,No.22,Ai-Kuo East Road,Taipei,Taiwan,ROCInvestment:10 Million US dollarsNo.of Employees:102Ph.D and Masters over 30%,OLE Technology Corporation,Company Status,DepartmentsAdministration,Technical Support,CAX,R&D,Customer Service,SalesOfficesTaipei office(HQ)、瀋陽Branch
3、、成都Branch、西安Branch、上海Employee education distribution(106 employees at Taipei office)R&D directionEDMSPDMEISe-CommerceBusinessCAD/CAM/CAE/PDM/e-Commerce/Consulting,OLE Solutions,Topic 2 Global Information Logistic System,Presentation Outline,5 Important Thinking About e-lizationB2B EC and Business Ma
4、nagement,5 Important Thinking About e-lization,Rethinking Revenue StreamsReengineering BusinessEmpowering CustomersProviding Customer ServicesJoining the Global Economy,Rethinking Revenue Streams,Direct SaleOn-line AdvertisingSubscriptionCredit Card Processing(Transaction Processing)Broker Services(
5、Redirect Services),Reengineering Business,Integrate Global Suppliers,Partners and CustomersOrganization and Operation Reengineering(Including Business Model,Distribution Model,Internal Operation Model)New Function and Meaning to Sales,Marketing,Procurement,Distribution,PO Processing,Customer Service
6、,Logistics,Empowering Customers,Customers Become the Master of the Trading Processes-More Power to Select Suppliers and Reduce PriceCustomers will Analyze All Related Information Before Purchasing,Providing Customer Services,Win Customers Through Innovative ServicesOn-Line SupportFAQ ListingFollow-u
7、p e-mail MessageCustomer Relation Management-One to One ServicesReduce Cost and Increase Loyalty,Joining the Global Economy,Global TradingGlobal LanguageGlobal Information Infrastructure,B2B EC and Business Management,Definition of B2B ECThe TrendUsing B2B to Create New Management StylesB2B Solution
8、s and ImplementationsDevelopment and Security Management of B2B EC,Definition of B2B EC,Motivation(Attracted By Marketing Information)Action(Purchasing Activities)Solve Business Management IssuesMore Information are TransmittedMore Considerations on Trading(Delivery Time,Product Spec.,Price,Payment
9、Schedule,Special Agreement etc.)Security,Data/File Format and Work Flow/System Integration etc.,The Trend of B2B EC,American Enterprises Start Implementing B2B ECWell Known B2C Vendors Join B2B MarketPotential Problems and Government Interference to B2B EC,American Enterprises Start Implementing B2B
10、 EC,IBM,Ariba,i2 TechnologiesIBM:Component Knowledge System for Suppliers:Pre-Procurement ServiceIBM Buys Ariba and i2 Technologies SharesDell,IBM,HP and AribaDell and Ariba:Strategic Alliance:Dells B2B Trading Site for Small Medium CustomersDell Wants to be Internet Infrastructure Supplier:HW+SW In
11、tegrated SystemB2B Well Known Vendors:Ariba,Commerce One,i2 Technologies,Well Known B2C Vendors Join B2B Market,eBay Largest person 2 person web auction systemeBay Business Exchange Computer HW/SW,Electronic Products,Industrial Equipments,Office Equipments,Professional ToolsYahooB2B CatalogueDay to
12、Day Small Medium Business Operation Related Product Search EngineLink to F:Material,parts,suppliersB2B auction site:DoveB,Potential Problems and Government Interference,To Prevent market being dominated by unfair trading monopoly(Pricing,goods,even cheating etc)Cannot refuse new customers to the mar
13、ketplace Public Marketplace ConceptLegal issue regarding damaging the system deliberately Traditional Trading Channels e.g.Travel Agents,Distributors,etc.,Using B2B to Create New Management Styles,B2B EC Becomes the TrendMain Benefits of B2B ECIncrease Supply Chain EfficiencyIntegrate Enterprise Res
14、ourcesStrengthen Customer Relation ManagementMarketplace Operation ModelFocus on specific industrySupport related services(e.g.Logistic,information)Maintain entire trading environment,facility and order,B2B Solutions and Implementations,Analysis CriterionBusiness Sizes:S,M,or EMarket segment:B2B,B2C
15、 or B2B2CFeatures:See next two pagesThe Value of e-MarketplaceMore chances to contact new customers and suppliersNo cost increases due to contactBetter security,lower cost,more additional services,more rigorous trading regulations,more efficient money/goods/information integration Seven important fa
16、ctors to evaluate B2B solutionsFunctionalityCostTime to MarketEase of UsePerformanceExtensibilityFlexibility,Features to B2B Solutions,Integrate to MS BackOfficeBuilt-in pipelines for B2C and B2B processWeb site analysis toolSearch FunctionsStart Simple Grow FastPayment ServerIndirect procurement au
17、tomationLink individual market site together to form a global marketplaceLocalization supportFlexible designed business rulesProfiling and personalizationSolutions to buyers and suppliersProviding B2B best practice templatesProcess centric architecture supports dynamic load balancing and distributio
18、nSelling digital contents as well as goods and services,Offers payment options such as partial payments,subscriptions,time-based payments and micro paymentsFault detection featuresSell through WAP and PDAsIntegrating transactions throughout non-transactive web sitesManaging transactions on remote,af
19、filiate,and portal sitesSupporting machine-to-machine transactions infinite scalabilitySupporting machine-to-machine,application-to-application data exchangeTaking data from multiple sources and integrate it into a single document,useful for reporting and specialized content managementNo application
20、 required,browser only scalability on communitiesData,information,knowledge,intelligence are transferable on the netNot limited to trading but also to engineering and all other business related areasSupporting marketplace to marketplace anything exchanges including data,info.,knowledge,intelligence
21、or even system itself,Features to B2B Solutions,B2B Solutions and Implementations,Implementation Problems:Confused between B2B and B2C No standard solution can solve all problems,customization must be doneImportant Factors to ImplementationDefine PurposeDefine Function RequirementDefine Operational
22、RequirementDefine Technical RequirementDefine SW/HW Platform,Development and Security Management of B2B EC,Important factors and trading features to B2B EC3 Key Technologies to B2B ECDefinition to Real and Virtual Value Chain3 Kinds of Key Experts to Successful EC Strategies7 Threatens B2B EC is fac
23、ing5 Considerations to Construct B2B EC Security MechanismKey Factors to the Future B2B EC Development,Important factors and trading features to B2B EC,Security(B2B B2C)Encryption,Electronic Stamps,Token and many other security management technologiesValue Chain Integration,Cataloging,Webvertising,I
24、nformation Push,Groupware&Workflow,Internet-based Business Processes,Collaborative Product Commerce,Knowledge Management,One-2-One Customer Services,Workflow Document Management,Query and Navigation,Direct Distribution to Customer,3 Key Technologies to B2B EC,Software Agent:Automatically Operated Pe
25、rsonal SecretaryVirtual Reality Modeling Language:Make 3D Web Site PossibleVirtual Organization:Interactive Virtual Community,Definition to Physical and Virtual Value Chain,Physical Value Chain:Manufacturing,Distribution,Sales real productsVirtual Value Chain:R&D,Distribution,and Sales to digital in
26、formation,3 Kinds of Key Expertise to Successful EC Strategies,Product:Development,distribution,and salesScience:Security,Middleware,Virtual Private Network,Certificate Authorities,Virtual Data Base,Encryption/Decryption,KM,Web Architectures,Relation ManagementTechnology:System engineering,business
27、process integration,computer security,information engineering,consulting etc,7 Threatens B2B EC is facing,Hiker PenetrationData Security and Protection FailedService BrokenCheating and StealingLack of Data IntegritySteal System ResourcesSteal Intellectual Property,5 Considerations to Construct B2B E
28、C Security Mechanism,Security RegulationsIdentification and Certification SystemsNetwork Basic Infrastructure Construction and MaintainAnti-Stealing Protection DesignOrganization Security,Key Factors to the Future B2B EC Development,Component Based Software DevelopmentConsider Security at the Compon
29、ent LevelSupply Chain and Partners EC Security Model Becomes the Future Trend,Our Solutions to B2B2CGlobal Information Logistic,Intranet InfrastructureKnowledge ManagementOperation ManagementSchedule and Project ManagementInternet InfrastructureB2B2C from One Enterprise:SCM,CRM,PRMExtranet Infrastru
30、ctureMarketplaceGlobal Information Logistic,Topic 3 Enterprise Intranet System,System Infrastructure,Knowledge Management Provide a way for information flow to store Knowledge within Enterprise By the Discussion Board and Consulting Board to transfer information into knowledgeOperation Management Bu
31、siness Process Area Fully Customized Function AreaSchedule and Project Management Tasks Schedule Control Automatic Delay Warning System,Intranet Infrastructure,KM/Operation/Schedule&PMBusiness Process/Organization/Product/SubsystemsProject,Task,Knowledge&DataDiscussion Board/Consultant BoardReferenc
32、e Area/Function Area,Software Infrastructure,KM,Business Process,Operation,Schedule&PM,Organisation,Product,Subsystem,Project,Task,Knowledge,Data,Discussion Board,Consulting Board,Reference Area,Function Area,Hardware Infrastructure,Single ServerBusiness ServerDistributed Transaction ServerWeb Serve
33、r,Single Server,User Service,BusinessService,DataService,A,B,C,D,F,E,G,H,I,J,K,L,Application 1,Application 2,LocalAreaNetwork,Workstation,Workstation,Workstation,A,D,C,A,D,Application1,Application2,Application1,I,J,K,L,B,F,E,G,H,Network Server,Business Server(Application Server),User Service,Busines
34、sService,DataService,A,B,C,D,F,E,G,H,I,J,K,L,Application 1,Application 2,Workstation,Workstation,Workstation,A,D,C,A,D,Application1,Application2,Application1,I,J,K,L,B,F,E,G,H,DBMS,Data Server,Business Server,Distributed Transaction Server,User Service,BusinessService,DataService,A,B,C,D,F,E,G,H,I,J
35、,K,L,Application 1,Application 2,Workstation,Workstation,Workstation,A,D,C,A,D,Application1,Application2,Application1,I,J,K,L,B,F,E,G,H,DBMS,Data Server,Component Server,Component Server,Transaction Server,Transaction management and component pooling,Web Server,User Service,BusinessService,DataServi
36、ce,A,B,C,D,F,E,G,H,I,J,K,L,Application 1,Application 2,Workstation,Workstation,Workstation,A,D,C,A,Application1,Application2,Application1,I,J,K,L,B,F,E,G,H,DBMS,Data Server,TS Component Server,TS Component Server,IIS Web Server,TS Component Server,Transaction management and component pooling,D,C,Con
37、tainer(Browser),Downloadable Business Component,A,ActiveX UIComponent,Intranet System In Reality,Topic 4 Extranet Community,e-Marketplace,Enterprise Portal,Industry Portal,Supply Chain Portal,Active e-Box Site Builder,Extranet portal,Portal Manager,ASP Server,B2B2C e-Marketplace,Information Infrastr
38、ucture,Internet InfrastructureB2B2C from One Enterprise:SCM,CRM,PRMExtranet InfrastructureMarketplaceGlobal Information Logistic,Standard Enterprise Portal,Enterprise Portal,Customer,Portal,External,Relations,Internal,Information,Market,Links,Application,Software,Vender/Supplier,Portal,Department,Po
39、rtal,Enterprise,Portal,ERP,Server,PDM,Server,Portal Manager,Supply ChainPortal,Industrial Portal(e.g.Mold Industry Portal),Enterprise A Portal,Enterprise B Portal,Enterprise C Portal,Updated by e-BOX,e-Box,Page,Page,Page,Page,Extranet Architecture,DB Server,DB Server,AP Server,AP Server,UI DB Sever,
40、UI DB Sever,Web Sever,Web Sever,Win Client,Web Client,DB Server,DB Server,AP Server,AP Server,UI DB Sever,UI DB Sever,Web Sever,Web Sever,Win Client,Web Client,E-Box,E-Box,E-Box,E-Box,E-Box,E-Box,E-Box Server,Web Client,Web Client,Extranet System,E-Box concept:Data+ComponentsE-Box ReplicationUser In
41、terface Services,Application(Business)Services(Components),Basic Data Modeling Services,Data Services,Transaction ServicesPeer-to-peer&Centralized Data Replication-4 Basic Modes(e-Box basic data modeling services),E-Box Concept,Relational DB,Module AP,Decomposed Tools,Software Decomposition,E-Box,E-
42、mail,WEB,Basic e-Box Data Modeling Services,Single Data ModelMultiple Views for Different ApplicationsDynamic Combination Based On Configuration ManagementVarious Viewers for Various Standard Application(Environment)ConceptsQuery,Calculation,Reporting,Forming Services,Basic e-Box Application Service
43、s,Flow BoxKnowledge BoxBusiness Process BoxSchedule Box.,e-BOX Application Flow Box,E-Box Application Project Schedule Box,Open Bidding on e-Marketplace,OLE Solutions to e-MarketPlace,Active E-Box(Intranet),Intranet,Flow Box,E-Box Base,WorkFlow,DataBase,E-Box(Intranet),E-Master,User DB,E-Master,User
44、 DB,Intranet,ASP,ASP,System Infrastructure,Resources,Technical SpecialistsInformation Technology:Yih-Ping Luh President and CEOMold Technology:Charles Hsu,Senior Consultant and COOReal ExperiencesFoxconn CorporationPou-Chen Corporation,Information Technology From OLE,Kernel Technology:Recursive 3-Ti
45、er Arch.3-Tier:UI、Function、DatabaseRecursive:Any tier within the 3-tier can be built from another 3-tier modelComponentlized Software Based on recursive 3-tier model,develop optimized number of componentsStability and efficiency can be guaranteedIncludes kernel component library and application comp
46、onent library,Products Offered,Extranet,Internet,Intranet,e-Box,e-ASP,e-Master,e-Master:Strengthen enterprise core competition.Solutions to the Intranet web enabled EIM systeme-Box:Partial data partial function communicate through e-Mail and web to all suppliers,customers,partners with the enterpris
47、e information system as the centralized server systeme-ASP:Construct open,fair,and equally accessible e-Marketplace.Global value chain Extranet solutions,IT Products by OLE Tech.,Mold Specialties,Design Technology:CAD,Geometry Translation,Mold Design,Material Properties,etcManufacturing:CAM,Part Man
48、ufacturing,Mold ManufacturingCAE:FEM,Motion,Mold Flow etc.,Mold Master,ProE,UG,IDEAS,CATIA,SW,SE,ACAD,Parasolid,ACIS,STL,VRML,OLE Partners,think 3,hyperMill,COSMOS,C-Mold,SmarTeam,Mold Design PackageMold Master,Geom.Trans.,Mold Design,Testing&Analysis,Mold Mfg.ing,Sampling,Geometry Fixing,Mold Disgi
49、n,Engineering Analysis,Machine Tools,OLE Engineering Services and Consulting,OLE Information Services and Consulting,Knowledge Management,Product Design,Mechanism Design,Mold Design,Product Mfg.,Pro/EThink DesignUGIDEASCATIASolidWorksSolidEdgeAutoCADACISParasolidIGESSTEPSTL,MOLD MASTER3D CAD/CAM/CAE
50、/PDM Integration Platform3D CAD:think Design3D Mold Design:K-Mold3D CAM:HyperMillPDM:e-Master,e-Box,e-ASP,SmarTeamCAE:C-Mold+COSMOS,KM,PDM and EIM Systems,Product Center,Organization&Subsystems,Business Process,Geom.Trans.,Design Change,Mold EC,Mold Modification,Mold FlowMaterial PropertyToleranceSt