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1、Inquiries and Offers（询盘与报盘）,Aims&Requirements,To learn and master how to write a business letter about inquiry and offer,To know about what inquiry is,To know about what offer is,To understand the difference between a firm offer and non-firm offer,Business Knowledge,What is inquiry?,An enquiry is a
2、request for information.First real step in business negotiation.general enquiry(一般/普通询盘)specific enquiry(具体询盘),Enquiry/Inquiry,Two categories:,A general idea of the commodity price list,catalogue,sample and other terms.Ask the other party to make an offer or a quotation if intending to purchase cert
3、ain products.,Enquiry/Inquiry,general enquiry,specific enquiry,What is Offer?,An offer is a promise to supply goods on the terms and conditions stated.In an offer,the offerer not only quotes the price of the goods,but also indicates all necessary terms,such as:the name of commodity,specifications,qu
4、ality,quantity,price,time of Shipment,terms of Payment,packing,the time of validity,etc.,Offer-Also known as quotation,offer with engagement/obligation;sell/buy goods at a stated price and within a stated period of time;hold the offerer responsible for the business after it is accepted by the offere
5、e offer without engagement/obligation,Non-firm offer,Firm offer,Types of offers,Four kinds of flexible offer offer subject to prior sale,offer subject to being unsold.(有权先售报价)offer subject to confirmation.(经确认为有效的报价)offer on approval.(买方看货后再订的报价)offer on sale or return.(允许退货的报价),Types of offers,Counter-offer,Acceptance,-The last step in business negotiation,THANK YOU!,
