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1、,2004,Consulting,eSolution,2004,Web Building,Web integration Publishing DB generation,Web Design,Contents,Click to add Title,1,Click to add Title,2,Click to add Title,3,Click to add Title,4,Diagram,Click to add TextClick to add TextClick to add Text,Click to add TextClick to add TextClick to add Tex
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13、(10,266),(14,073),(7,810),ERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX,(:),国内精品PPT下载,Innovation,Operation,Optimization,Business&IT Strategy,Supply Chain Execution,eBiz Enterprise Management,SI Business Area,SI consulting SI development SI management N/W management New technology,Network Integratio
14、n-Network Consulting-Network Integration-Network Management,SI AreaNI AreaSolution AreaSM AreaInternet AreaR&D AreaConsulting Area,CRM,Forecasting,Opportunity Management,Configuration,Generation,Forecasting,Customer CareSpare Management,ForecastingPersonalizationCampaign ManagementMarketing Encyclop
15、edia,ERP,CMS,SCM,EIP,eStrategy,Solution&Service-SI Development&Solutions,Marketing,Sales,Services,One-Stop Service,10%,10%,5%,5%,BSP,IT consulting IT development IT management N/W management New technology,Wireless Internet,Web Contents,Web Mailing,Web SI,eBiz Solutions&Service,BSP AreaInternet Area
16、SI AreaNI AreaConsulting Area,BSP MU:(Business Service Provider Management Unit),Internet AreaBSP AreaSI AreaNI Area,55%,15%,20%,10%,eBiz Solutions&Service,Consulting for eBizeStrategy Consulting.eManagement ConsultingeBusiness Restructure Consultinge-CRM,e-Marketing Consulting,e-Solution/e-Infra/e-
17、Infra,SI consulting&management,Network Integration/Automation System,IT development&management,SCM,CRM,e-Supply chain Management,e-Customer Relationship Management,E-biz transformation,System,-,-,-Supply Chain,ERP/EIP,e-Business Perspective,eBiz Consulting,e-Marketing&Promotion,eCreative&Contents,eB
18、iz SI&Solutions,eBiz Service Domain,eBizTotal Service,e-CRM function,e-Customer Relationship Management,e-CRM,e-CRM,Adaptation,Analysis,Data Gathering,eBiz Solution analysis _e-CRM,/,46%,22%,19%,Source:Executive Issues Survey CEO Global Business Study,The Alexander Group,Incorporated,7%,6%,Summary,?
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20、rand A,Brand B,(),Ebiz,Brand C,Summary,-,Integration Branding&Identity,Off-line On-line Business WCMS e-CRM,1.7()2.Web Solution,Off line Business On line Business,Vision,Mission,Planning,1.Summary,-,Supplier,Customer,eCompany,e-Business Sector&Solutions,Partner,Stockholder,Employee,IPSSCM,IRMPRM,e-M
21、arketing,GW+KMSEDMS,Buy Side,Sell Side,ERPEIP,Customer,Partner,Shareholder,Employee,e-Business Solutions,Sales Team,System Team,ConsultingTeam,SI MU,NetworkTeam,AutomationSystemTeam,EnterpriseNetworkTeam,NI MU,eBiz,CRM,EIP,R&D,eBiz Collaboration Network,Web Agency Service Domain,Web Building,Web Sol
22、ution,Web Consulting,Web CIWeb DesignWeb application,e-Business ConsultingMarket Analysis,e-Business Value Chain,e-Marketing,E-CRM,e-Marketplace,SCM,Supplier,Customer,Supplier,Customer,Order Fulfillment,Consulting,Marketing,Contents,Flash,Design,Coding,CTI,UMS,Mailing,Server,D/B,Creative,Interaction
23、,System,ebiz Integration,Strategy,Sopping,eCRM,IRM,VOC/RMS,e-Learning,Interactive Full Service,ebiz,eSolution,eBiz Sector&Solution,eSolution,LIFE,System,INFORMATION,COMMUNICATION,TechnoVillage,/,/,/,/,/,/,Mail+SMS+Fax+,DB,/,eBiz Total Service,eBizStrategy,eBizOperation,eBizConsulting,Planning,Conten
24、ts,Solution,eBusiness Integrator,eBizBuilding,Marketing,eBiztotal service,eBusiness Transformation,Supplier,Supplier,Supplier,stockholder,Employees,On-line,Off-line,SCMERPIPS,eCompany,EIP/KMS/GW,IRM/RMS/PRM,WebSiteCRM/CP,Partners,PACS,ERP,CRM,EIP,Mailing,B2Emall,IntegrationDevelopers,Web Service,Ent
25、erpriseSolution,Business Fields:SI Development&Solutions,eCompany,SCM/IPS,DW/CRM,Customer,Stockholder,Supplier,eCompany,IRM/RIS,GW/KMS,ERP/EIP,Data Integration,Enterprise CRM,eCRM,Data Warehousing/Integration,Web LogData,Data Base,TransactionData,CustomerProfile,SM MU,SI MU,NI MU,R&D MU,eBizTotal Se
26、rvice,eBiz Total Service,Service,Sales,CRMData Warehousing/Integration,SMSChannel,Web FAXChannel,eMailChannel,Web SiteChannel,Post channel,Consumer,Investor,Purchaser,Analyst,The press,Club,Marketing,Customer Interaction PlatformsInteraction Management Infrastructure,Customer Communications,e-CRM,e-
27、CRM,Service,Sales,CRMData Warehousing/Integration,SMSChannel,Web FAXChannel,eMailChannel,Web SiteChannel,Post channel,Consumer,Investor,Purchaser,Analyst,The press,Club,Marketing,Customer Interaction PlatformsInteraction Management Infrastructure,Customer Communications,E-Mail,EDMS,GW,KMS,2(),ERP,1(
28、),CRM,SCM,E-Planning,Office Management System,Customer A,Customer B,Customer C,Supplier A,Supplier B,Supplier C,eBiz Consulting,eBiz Solutions,eBiz Integration,eBiz Solutions&Service,Internet AreaBSP AreaSI AreaNI Area,eCRM,WCMS,IRM/PRM,Mailing,MES,CTI,PABX,IBS,Network Integration Automation System
29、Enterprise Network,CRM/DW,EIP/EKP,ERP/SCM,GW/KMS,SI consulting SI development SI management,Web consulting Web development Web management,NI Area,SI Area,Web SI Area,eBiz Solutions&Service,Web SI AreaSI AreaNI AreaSystem Area,DW/E-CRM/CRM,E-Marketplace,SCM,ElS,GW/KMS,ERP,CMS,Management&Business,B2B,
30、Marketplace,IPS,EIP/EKP,PMS,Partner&Supplier,Customer,B2E,B2C,B2M,eBiz Sector&Solutions,2004,Consulting,eSolution,2004,Web Building,Web integration Publishing DB generation,Web Design,Company Organization,Company,Organization,eBizSolution,Consulting,InternetBiz,System,Solution Mu,R&D MU,Planning MU,
31、INFRA MU,Organization,Planning&Public,Supporting Team,President&CEO,CS team Biz 1 team Biz 2 team Biz 3 team,Sales 1 team Sales 2 team SI System team SI Develop team,Sales 1 team Sales 2 team Automation team Network team,Consulting 1 team Consulting 2 team Consulting 3 team,eBiz team Solution team,S
32、I MU,INFRA MU,Consulting MU,R&D MU,BSP MU,Organization,How to reach online user and provide Customised In-depth product information?,How to sell products and process ordersOver the Web?,What are new offerings,unique to the Web?,How to revolutionise business models andshift value creation?,Product/Se
33、rvice Innovation,Business Model Innovation,Marketing Innovation,Channel Innovation,Source:Arthur D.Little,eBusiness Perspective,(e-Business),Channel Enhancement,Value Chain Integration,Convergence,Industry Transformation,Win-Win,(:),:PwC,eBusiness,Web SI-Web SI Consulting-Web Applications-Web Soluti
34、ons,e-Biz/M-biz-e-Biz Consulting-e-Biz Integration-e-Biz Solutions,e-Biz Total-e-Total Consulting-e-Biz Total Integration-e-Biz Total Solution,Business Value,100,250,300,120,400,700,Degree of Innovation,Web build-Web Planning-Design/Component,50%,15%,10%,10%,15%,30%,20%,30%,7%,10%,5%,SCMCMSERMERPKMS
35、HRM,SCM(Supply Chain Management),2004,2003,ERM(Enterprise Resource Management),SI Development&Solutions,eBiz Service&Solutions,10%,15%,20%,55%,2008,Web Service&Solution,eBiz Consulting,SI Service&Solution,Network Integration,IT.,:,IT,IT,10 20 50 100 100,100(845),10(4,159),5 10 100 200 200,Internet,I
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