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1、2009-9-18GET HRGinny Lee,EFFECTIVE PRESENTATION SKILLS有效的演讲技巧,2,ESQUEL GROUP,李少萍 Ginny Lee,HR区域副经理（特纺厂和布厂）,校园招聘,染整专业,中山大学岭南学院MBA在读,生产人力资源,COURSE PURPOSE,2,TO LEARN KNOWLEDGE NEEDED TO PREPARE AND DELIVER EFFECTIVE PRESENTATIONS学习准备和进行有效演讲所需的知识,COURSE OBJECTIVES,You will learn the 10 step approach to
2、 prepare your presentation 学习10步法去准备演讲You will learn delivery techniques学习演讲技巧,3,PRACTICE练习1,6,1 Min,PREPARING YOURPRESENTATION,1.THEME 明确主题2.SETTING OBJECTIVES 设定目标3.AUDIENCE ANALYSIS 分析听众4.COLLECTING INFORMATION 收集信息5.ORGANIZING YOUR MATERIALS 组织材料6.OUTLINING 描绘轮廓7.STRUCTURING 结构化8.RHETORICAL DEVI
3、CES 修辞策略9.VISUAL AIDS 视觉辅助10.PRACTICE 练习,16,PREPARING YOURPRESENTATION,THEME明确主题,17,PREPARING YOUR PRESENTATION2.Setting Objectives,GENERAL OBJECTIVE大目标-What must I achieve?我希望达到什么?-What do I want to happen as a result of this presentation?我希望发生什么结果?-What is my purpose?我的目的是什么?SPECIFIC OBJECTIVE小目标-
4、One sentence 1句话-Measurable可衡量,WRITE THEM DOWN!写下来,18,PREPARING YOUR PRESENTATION3.AUDIENCE ANALYSIS,19,WHO?谁?WHAT DO THEY/YOU KNOW?他们知道什么?HOW TO APPEAL?如何吸引他们?,PREPARING YOUR PRESENTATION4.COLLECTION OF INFO,Relevant 相关 New 新颖 Familiar 熟悉 Visual 可视 All other information 其他信息,21,PREPARING YOUR PRESE
5、NTATION5.ORGANIZING MATERIALS,THE ESSENTIALS概要,22,PREPARING YOUR PRESENTATION6.OUTLINING,A full sentence per point covered 1句话概括 Few main ideas 精简主要观点 Determine the best order 排列顺序 Vivid,specific,parallel sentences生动具体平行,MAKE THE STRUCTURE OBVIOUS使结构明显,23,PREPARING YOUR PRESENTATION7.STRUCTURING,INT
6、RODUCTION 介绍tell them what you are going to tell them告诉听众我将告知什么 BODY 主体tell them 告知 CONCLUSION 结论tell them what you have told them告诉听众你已告知什么,MAKE YOUR POINT 3 TIMES重复3次,24,PREPARING YOUR PRESENTATION7.STRUCTURING,INTRODUCTION介绍-20%of presentation 20%时间-preview预习-major purpose and objectives 主要目的,TEL
7、L THEM WHAT YOU ARE GOING TO TELL THEM告诉听众我将告知什么,25,PREPARING YOUR PRESENTATION7.STRUCTURING,BODY 主题-stick to 3 main points 3个观点-make explicit transitions 直截了当-make intermediate summaries 中间总结,TELL THEM,26,PREPARING YOUR PRESENTATION7.STRUCTURING,CONCLUSION结论-review benefits 回顾-request commitment 要求
8、承诺-wrap-up 小结,TELL THEM WHAT YOU HAVE TOLD THEM告诉听众你已告知什么,27,PREPARING YOUR PRESENTATION7.STRUCTURING,TELL THEM WHAT YOU ARE GOING TO TELL THEM,TELL THEM,TELL THEM WHAT YOU HAVE TOLD THEM,!N E V E R F O R G E T!,28,PREPARING YOUR PRESENTATION8.RHETORICAL DEVICES,TALKING NOT WRITING WORDS-Short 简短-Vi
9、vid 生动-No Jargon 不要专业术语-Be Consistent 一致性 RHETORICAL DEVICES-Example 举例-Restatement 重述-Comparison 比较-Quotation 引用-Rhetorical Questions 反问-Humor 幽默,29,PREPARING YOUR PRESENTATION9.VISUAL AIDS,WHAT THEY SHOULD DO WHAT THEY SHOULD NOT DO QUALITIES-Needed 必需的-Simple 简单-Not overloaded 不重叠-Legible 易读的,32,
10、PREPARING YOUR PRESENTATION9.VISUAL AIDS,BASIC PRINCIPLES 基本原理-When you show it,talk about it 写出说出-Explain it 解释-Everyone should see 确保每个人都看到-Talk to your audience 告诉听众-Watch out with objects you pass around围绕目的,33,PREPARING YOUR PRESENTATION9.VISUAL AIDS,AVAILABLE VISUAL AIDS-Flip Charts 挂板-Chalk B
11、oards 黑板-Slide Projectors 幻灯机-Overhead Projectors 投影仪-Videos 录像-White Boards 白板-Product Displays 产品展示-Computer Graphics 电脑图像,34,PREPARING YOUR PRESENTATION10.PRACTICE,REHEARSE,REHEARSE,REHEARSE预演 预演 预演,36,PRACTICE,Presentation of an assigned topic,2 Min,30,DELIVERY TECHNIQUES,FIRST IMPRESSION 第一印象EY
12、E CONTACT 目光接触HANDS 手势BODY MOVEMENTS 身体移动DRESS 服饰VOICE 声音POISE 姿势HANDLING QUESTIONS 提问处理DEALING WITH OBJECTIONS 围绕主题,7,EYE CONTACT,DO LOOK AT:看-The entire group 整个听众-The key-decision maker关键拍板者-Good listeners who nod and react 点头善意人-No dark glasses 不带墨镜,8,BODY MOVEMENTS,HAND&ARM GESTURES:Do gesture:
13、手势-Naturally as you would in conversation 自然如日常谈话-To reinforce your content 增强内容BODY MOVEMENT:身体移动Do move deliberately to:-Change mood or pace 情绪姿势变换-To draw attention to and from your visual aid 吸引注意力-To reinforce an idea 强调观点,9,VOICE,EFFECTIVE PITCH:Inflection 转调Volume 音量Rate of Speed 语速Filler Wor
14、ds 字字清晰,10,POISE,POSTURE:姿势Do stand/sitIn a relaxed,professional manner 轻松专业Comfortably upright 挺拔With feet neither too close nor too far apart 适当步伐,11,HANDLING QUESTIONS,-Listen to question carefully 仔细听提问-Look directly at person while question is being asked看着提问者-Clarify vague questions 澄清问题-Break
15、 eye contact with person,repeat/rephrase question for audience间断目光接触，重复问题给听众-Direct question to audience 直接问听众-Keep answers in line with presentation objectives 问题围绕演讲主题-Appear honest and forthright 诚实明确,12,DEALING WITH OBJECTIONS,DOS+listen actively 积极听+maintain composure 保持冷静+agree with critics ri
16、ght to an opinion 求同存异,DONTS-frown or scowl at questioner不要对提问者皱眉-rebut questioner emphatically不要对提问者明显动怒,13,PRACTICE,Presentation of a non-work related topic,2 Min,14,SUMMARY,DELIVERY TECHNIQUES10 STEPS TO PREPARE A PRESENTATION,42,DELIVERY TECHNIQUES,FIRST IMPRESSION 第一印象EYE CONTACT 目光接触HANDS 手势BO
17、DY MOVEMENTS 身体移动DRESS 服饰VOICE 声音POISE 姿势HANDLING QUESTIONS 提问处理DEALING WITH OBJECTIONS 围绕主题,7,PREPARING YOURPRESENTATION,1.THEME 明确主题2.SETTING OBJECTIVES 设定目标3.AUDIENCE ANALYSIS 分析听众4.COLLECTING INFORMATION 收集信息5.ORGANIZING YOUR MATERIALS 组织材料6.OUTLINING 描绘轮廓7.STRUCTURING 结构化8.RHETORICAL DEVICES 修辞
18、策略9.VISUAL AIDS 视觉辅助10.PRACTICE 练习,16,GRADUATION,Presentation Skills,DIPLOMA,45,36,ESQUEL GROUP,简明扼要,EFFECTIVE,PRESENTATION,SKILLS,37,ESQUEL GROUP,Thank you,This presentation contains confidential,proprietary and/or legally privileged information.None of the material may be disclosed,distributed,pri
19、nted,or copied without the authorization of Esquel Enterprises Limited.Unauthorized use of this presentation,in whole or in part,may result in legal action.Requests for use of this material may be directed to:Sales Management Office,Esquel Enterprises Limited,12th Floor,Harbour Centre,25 Harbour Road,Wanchai,Hong Kong.,
