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1、策略性地提升员工敬业度,Maggie HuangLearning&Development ManagerCA Asia NorthDec.22,2005,2,Introductions&Ice Breaker,3,Time Schedule,13：3014：00Arrival14：1014：20Warm-Up14：1014：20Warm-Up14：2015：20Presentation15：2015：35Tea Break15：3516：20Presentation16：2016：55Q&A16：5517：00Session Evaluation,4,The Concept of ENGAGE
2、MENT,5,What Is Engagement?,Its not the agreement to marryEmployee Engagement is the extent to which employees commit to something or someone in their organization and how hard they work and how long they stay as a result of that commitment.,6,EMPLOYEE ENGAGEMENT,EMPLOYEE ENGAGEMENTHewitts defines En
3、gagement as a state of emotional and intellectual commitment to an organisation or group the extent to which employees are passionate about working for CA.Engaged employees are productive,innovative and take ownership of results,thereby creating and sustaining a competitive advantage for the organis
4、ation and helping improve business results,7,About Engagement,Three key behaviours indicate strong Engagement.We see Engagement when people:SAY Consistently speak positively about the organisation to coworkers,potential employees and most critically,customers(current and potential)STAY Have an inten
5、se desire to be a member of the organisationSTRIVE Exert extra effort and engage in work that contributes to business success,8,Why we care?,Engaged workforces produce above average:Customer loyalty(56%above average)Employee retention(44%)Safety records(50%)Productivity(50%)Profitability(33%),Source
6、:1999 Gallup research results,9,THE BUSINESS CASE FOR ENGAGEMENT,10,ENGAGEMENT&TOTAL SHAREHOLDER RETURN(TSR),11,ButHow to improve ENGAGEMENT?,12,Can we state clearly what is our companysBusiness Strategy?,Taking time to think and reflect may be more important than many businesses allow time for!Copy
7、right:Intuitives.http:/,13,The best way to understand Biz.Strategy is,15,How to Facilitate your Business Strategy.Asia North Buz planVisual-Connect Initial Presentation.ppt,16,17,Our Business Plan is,Business Goal,Outcomes,Measures,Milestone/Actions,18,Goals,Outcomes,Measures,Milestone/Actions,Our Strategy Roadmap,19,20,21,22,23,24,25,26,27,28,29,Questions,30,Now,Create YOUR OWN Business Plan,31,Thank You!,
