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1、James Zhen,April.5th.,HPC ChinaELCP Update,ELCP&Operation Improvement,The structure and process of the ELCP process is set up and communicatedThe next focus is to drive the execution of these process,with measurable target,Responsible&execution,HPC China Business Management Model,ELCPPHASE,1.0INITIA
2、TION,2.0PLANNING&PROPOSAL,3.0SELECTION,4.0IMPLEMENTATION,5.0WARRANTY,6.0SUPPORT,-HP confidential-,Managementprocess,Project delivery Management,Funnel Management,Accountable manager,Bid manager,Project manager,SSO manager,Practice manager,Support&control,F&A,Contract,Credit,PMO,GM,WFP,RM,KM,P.S.Bid
3、manager R&R,Project manager R&R in HPC,Control Document&activities,ELCPPHASE,1.0INITIATION,2.0PLANNING&PROPOSAL,3.0SELECTION,4.0IMPLEMENTATION,5.0WARRANTY,6.0SUPPORT,Owner BM BM&PPTL BM&PPTL PM PM PM,SubmitBAT-A1,BAT/RATSign off,Sign Contract,Acceptance&Warranty Letter,Contract close letter,HPC Chin
4、a ELCP Implementation Card update,Order entry approval check list:I.BAT/RAT or FOI(if$500K).III.Contract approved by:1)Contract 2)Credit 3)BAM 4)HPC Country GM 5)Workforce Partner Mgr.(for subcontract),BM:Bid Manager PPTL:Proposal Team Leader PM:Project Manager,-HP confidential-,Proposal submission
5、Approval by SSO mgr,A1 Approval&EID,PM assignedBM&PM transition,PM sign-off check list,ELCP Pre-sale improvement,Monthly Funnel review with the right template(manual,transition to OSO later)F&A team update A1 approval,EID to funnels Proposal submission Approval by SSO mgr.&filing from April/02Monthl
6、y proposal submission&deal review reportMonitor SSO utilization on each opportunitiesQuotation need for sub-contract in price approval,Delivery Management Frame-Work-responsibilities,Practice mgr takes the management responsibility of the project after the deal is closed.Practice mgr assign and supp
7、ort the PM for all the project related issue,no matter the PM is from the Practice,other Practice,PMO or oversea.Practice mgr monthly review all the projects with PMs.Maintain review log&submit project overview in summary.PMO support Practice mgr review the projects with revenue 300K USD and designe
8、d issue projects,Delivery Management Frame-Work-management process,Once CMS is cut for the month,Project Admin will collect the labor cost,3P cost,ic bills and travels associated with project delivery.No later than WD2 of each month,Project Admin will forward the updated cost tracking(per project)to
9、 PM and PM will review with Practice Manager.After reviewing with Practice Manager,PM send back the updated cost tracking to Project Admin with latest CTC(cost-to-complete)no later than end of WD3.PM ensure to obtain agreement from the practice manager for changing the CTC.Project Admin will base on
10、 the latest CTC provided by Project Manager for P&L forecast(revenue,EGM%and NP)and to update open project list.Such forecast will submit to AP by WD5 of each month,it will be used for forecast accuracy calculation on AP BFT.If Project Admin did not receive updated CTC from Project Manager in due ti
11、me,its assumed that no change is required.Forecast shall be done base on the data of WD2.By WD10 of each month,a practice review meeting will be chaired by the Operations Manager,to go through project status,identify issues,define action items,and review the overall project financial picture.Practic
12、e manager monthly projects review report Base on the result of practice review meeting,F&A will update the P&L forecast and keep track the progress till month-end closing.,Improvement on delivery,PM assignment letter 100%for new project of Q2 FY02Implement Project&PM sign-off check list by 100%from
13、Q2 FY02Customer SAT survey 100%implementation for revenue 200K projectsPM make sure sub-contract ready before request sub start to deliver,otherwise escalate Monthly highlight report on issue&inactive projects with resolution to follow up,Improvement on delivery,PMO project monthly review and highli
14、ght reportPMO big project monitor,project auditMonthly Practice review for Revenue,make sure 5%less on revenue up/down as country base,Resource management&Utilization,Promote utilization tool for resources forecastMonitor the low utilization staff and push improvement and deploymentImplement the tra
15、ck of the skill miss matched and hard to re-deploy staff for recycleMonthly resources management report,Deal Review Report-monthlyResources Management report-monthlyIssue Project report monthly-from Practice&PMOPractice review on revenue and project health-monthly reportNew Project and PM assignment letter reportClose Project and PM sign-off reportCustomer SAT report Qtly,Operation Monthly reports,
