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1、RevabmtVVorKPrOCeSSR。喷施ReTAB1.EOFCONTENTSTOPICPageRWPCHAMPIONRWPIMP1.EMENTATIONTEAMP1.ANT1.EADERREQUESTOROPERATIONS1.EADEROPERATIONSMAINTENANCECOORDINATOROPERATIONSSHIFTSUPERVISORMAINTENANCE1.EADERMAINTENANCESUPERVISORMAINTENANCEP1.ANNERMAINTENANCECRAFTSMANSHIFTCRAFTSMANP1.ANNINGSUPERVISORRwpchampio
2、nTopicRO1.ESANDRESPONSIBI1.ITIESRevisionDateDec2009Page3of24RWPChampionItistheprimaryresponsibilityoftheRWPChampiontoensureRWPproficiencyissustainedandcontinuouslyimproves.TherolelogicallyalignswiththeMaintenance1.eaderbecausetheMaintenance1.eaderhasstrategicvisnandaclearlineofsighttoreliabilitymetr
3、ics.ReSDOnSibiIitieS1. MaintaintheintegrityoftheRWPManualandupdatewithapprovedchangesusingtheprocessdefinedinthismanual2. EnsurepersonnelinRWProlesareexecutingtheirresponsibilities3. MonitormetricsattheappropriateintervalstodeterminethelevelofRWPModelmplianceandtakecorrectivemeasureswhennonmpliancei
4、sanissue4. FacilitateauditsandensureactionitemsareexecutedinatimelymannerRWPIMP1.EMENTATIONTEAMTopicRevisionDateRO1.ESANDRESPONSIBI1.ITIESDec2009Page4of.24RWPImplementationTeamTheRWPImplementationTeamisthegrouporiginallycharteredtoleadtheRWPdeployment.Becauseoftheirin-depthinvolvement,theteammembers
5、willhaveextensiveknowledgeoftheprocess.AstheRWPmaturesatthesite,theneedmayarisetomodifyorcustomizetheprocess.Whenthisoccurs,thesesubjectmatterexpertsarereconvenedtoapproveanychangespertheprocedureoutlinedinthismanual.Afterdeployment,theRWPwillrequiretimetobemepartoftheplantculture.Therefore,theRWPIm
6、plementationTeamhasongoingresponsibilitytodriveculturalchangebycommunicatingtheimportanceofdisciplinearoundtheprocess.ReSDonSibiIitieS1. ConvenetoapprovechangestotheRWPModelusingtheprocessdefinedinthismanual2. ContinuouslysupporttheRWPandcommunicatetheneedforidentifyingMaintenanceneedsearlyP1.ANT1.E
7、ADERTop1.24.Plant1.eaderThemostimportantresponsibilityofthePlant1.eaderistommunicateanddemonstratesupportoftheRWP.TheOwensCorningCoreCommunicationSystemestablishesseveralmethodssuchasStraightTalkandPerformanceHuddlestocommunicatesupportoftheprocess.APlant1.eaderalsocommunicatessupportbyunderstanding
8、thepurposeofeachRWPmeetingandrandomlyattendingthem.Plant1.eaderattendancenveystheimportanceofthemeetingsandensurestheyareapriority.ThePlant1.eadercreatesanenvironmentfosteringcooperationbetweenOperations,Maintenance,andSourcing.ThisbeginswithanorganizationalstructurethatcansupportalloftheRWProlesand
9、responsibilitiesandtheirbackups.Thisarrangementupledwithsharedcriticaloutmesbetweentheroleshelpsbalanceprioritiesbetweenthedepartments.ThePlant1.eadermonitorsseveralRWPmetricsbecausetheyindicateolthelevelofcooperationbetweenthedepartmentsandchangesinRWPperformance.ThemetricsareanN1.Tagendaitematleas
10、toncepermonth.ReSDOnSibilitieS1. EstablishsharedCriticalOutcomesbetweendepartmentstofosterteamwork2. SetupanorganizationalstructureassigningallRWProlesandtheirbackups3. HoldallRWProlesaccountablefortheirresponsibilities4. CommunicatesupportfortheRWPusingtheOWenSCorningCoreCommunicationSystem5. Suppo
11、rttheRWPbyattendingRWPmeetings,enteringNotifications,andencouragingtheearlyworkidentification6. EstablishRWPmetricsasanN1.Tagendaitem7. ReviewPlantCalendarbi-monthlyatN1.TMeetingsP1.ANT1.EADERTopCRO1.ESANDRESPONSIBI1.11ESRevisionDateDec2009Page&01.24JPlant1.eaderRWPResponsibilitiesExecutionWeek1WeGk
12、2Week3Week4StraightTalkFkx)rCommunicaiionsFloorCommunicationsAoorCommunicationsAttendaDailyApprovalMeetingWriteaNotificationA11e11daDailyApprovalMeetingWriteaNotificationAttendDailyScheduleMeetingAttendWeeklyScheduleMeetingAttendDailyScheduleMeetingAttendWeeklyScheduleMeetingAttendMorningMaintenance
13、HuddleAttendMorningMaintenanceHuddleReviewPlantCalendarReviewRWPMetricsReviewPlantCalendarReviewRWPMetricsCoreCommunicationSystemWorkIdentificationSchedulingN1.TMeetingsREQUESTORTopCRO1.ESANDRESPONSIBI1.ITIESRevisionDateDec2009PageNOf.24RequestorTheRequestorisresponsibleIorrecognizingtheneedforMaint
14、enanceresourcesandrespondinginatimelymanner.Inmostcases,theRequestorwillbeaMaintenanceCraftsmanoranOperator,butitcanalsobeaplantStaHmemberorplantvisitor.TheRequesterdeterminesthepriorityoftheneedandthenadsbasedontherulesinWorkIdentification.WorkIdenti行Cation1. ForEmergenciesorUrgentwork,notethelocat
15、ionandEquipmentDescriptionandcontacttheShiftSupervisorandShiftCraftsmanimmediately2. ForMinorAdjustments,notethelocationandEquipmentDescriptionandcontacttheShiftCraftsmanwhentimeallowsandurgencydictates3. ForallotherMaintenanceneeds(PlannedWork),enteranSAPnotificationwiththerequiredinformationornoti
16、fytheShiftSupervisortoentertheSAPnotificationpriortotheendofshiftOPERATIONS1.EADERTopCRO1.ESANDRESPONSIBI1.ITIESRevisionDatePage8Cf74Operations1.eaderTheOperations1.eaderroleisstrategicwiththeprimaryresponsibilitytopartnerwiththeMaintenance1.eadertosustainandcontinuouslyimprovetheprocess.Byreviewing
17、RWPmetrics,theOperations1.eadercandevelopastrategywiththeMaintenance1.eadertodrivethedesiredoutcome.Inaddition,theOperaiions1.eadermustclearlycommunicatesupportoftheprocessandholdotherOperationsrolesaccountablefortheirRWPresponsibilities.ReSPOnSibiIitieS1. PartnerwithMaintenancetoensureplantobjectiv
18、esaremet2. EnsureRWProleswithinOperationsarefilledandeachpositionhasaqualifiedbackup3. CommunicateanddemonstratesupportoftheRWPbyattendingmeetings,enteringNotifications,andencouragingearlywgN1.TMeetingsReviewPlantCalendarReviewRWPMetricsReviewPlantCalendarReviewRWPMetricsOPERATIONSMAINTENANCETopicRe
19、visionDateRO1.ESANDRESPONSIBI1.ITIESDec2009COORDINATORPageOperationsMaintenanceCoordinatorTheOperationsMaintenanceCoordinator.OMC.isthesinglepointofcontactbetweenOperationsandMaintenancefortheRWP.TheprimaryresponsibilityoftheOMCistoensureproductiondemandsaremetwhilebalancingaMaintenancestrategytopro
20、tectthehealthofplantassets.Whenconflictsarisebetweenthevoobjectives,theOMChastheknowledgeandexperiencetoselecttheappropriatecourseofaction.ThestrategicresponsibilitiesoftheOMCrequireathoroughunderstandingofthebusinessenvironment,theCapabilrtyofplantassets,andsustainingthehealthofthoseassets.Strateqi
21、CResponsibilities1. EnsuredailydecisionssupportoverallPlantobjectivesandmeetKPIrequirements2. SupporttheassetMaintenancestrategy3. EnsureproductmeetsCustomerexpectations4. EnsurethatOperationspersonnelunderstandandexecutetheirresponsibilitiesasdefinedbytheRWP5. EnsuretheOMCrolehasaproficientbackupTh
22、eOMCperformsseveraltacticaldutiesonadailybasis.TactiCalReSDOnSibiIitieSVVOrkIdentifiCatiOn1. ReviewallNotificationsoriginatedbynon-MaintenancepersonneleachmorningpriortotheDailyApprovalMeetingforclearscope,relevancetoplantobjectives,priority,equipmentnumber,andduplicatesinthesystem2. AttendDailyAppr
23、ovalMeetingandrecommendtheactiontobetakenoneachNotification3. Follow-upwithallnon-MaintenancepersonnelwhogenerateaNotificationthatrequiresadditionalinformation.Afterfollow-up.updatetheMaintenancePlannerGroupfrom0MCtoNewNotificationsforNotificationstobereviewedatthenextDailyApprovalMeeting4. Follow-u
24、pwithnon-MaintenancepersonnelwhogenerateaNotificationthatisrejected.Afterfollow-up,updatetheMaintenancePlannerGroupfrom-OMC-to-Rejected,.OPERATIONSMAINTENANCETopicRevisionDateRO1.ESANDRESPONSIBI1.ITIESDec2009COORDINATORPageIdo24IWeekIVSChedUlinel1. ReviewMaintenanceBacklogtoensureplantprioritiesareb
25、eingaddressed2. PartnerwithMaintenanceSupervisortoreachaconsensusonPreliminaryWeeklySchedule3. AttendtheWeeklySchedulemeetingtoreachconsensusamongallstakeholdersDailVSChedUlinQ1. ReviewshiftlogsandproductionscheduleeachmorningforitemsimpactingMaintenance2. PartnerwithMaintenanceSupervisortoinjecturg
26、entworkintotheDailyScheduleorcurrentWeeklySchedule3. Coordinateproductionschedulewhenmaintenanceactivitiespotentiallyinterruptproduction4. AttendDailyScheduleMeetingtoreviewcompletedworkandreachagreementonIhenextdaysDailyScheduleOPERATIONSMAINTENANCECoORDlNATORTopCRO1.ESANDRESPONSIBI1.11ESRevisionDa
27、tePageU1.Ot24_OperationsMaintenanceCoordinatorRWPResponsibilities7:008:009:309:4511:301:303:00MondayTuesdayWednesdayThursdayFridayOperationsHuddleOperationsHuddleOperationsHuddteOperationsHuddleOpefatKXisHuddleReviewNotificationsReviewNotificationsReviewNotificationsReviewMotificationsReviewNotifica
28、tionsDailyApprovalMeetingDailyApprovalMeetingDailyApprovalMeetingDailyApprovalMeetingDailyApprovalMeetingWeeklyScheduleMtg1.unch1.unch1.unch1.unch1.unchDailyScheduleMeetingDailyScheduleMeetingDailyScheduleMeetingDailyScheduleMeetingDailyScheduleMeetingReviewPreliminaryWeeklyScheduleOPERATIONSSHIFTSU
29、PERVISORTopCRO1.ESANDRESPONSIBI1.11ESRevisionDateDec2009Page12jd1.24ShiftSupervisorTheShrttSupervisorhasathoroughunderstandingOltheWorkIdentificationprocessandthecapabilityoftheequipment.ItistheShiftSupervisorsabilitytodistinguishbetweenShiftCallsandPlannedMaintenancethatdrivesculturalchange.AsShift
30、Callsdecrease,theamountofproactivePlannedMaintenanceincreases,andthereactivecycleisbroken.ShiftSupervisorsareusuallythefirstpersonnotifiedbytheRequestorwhenMaintenanceneedisidentified.BecausethetypicalOperatorhasnoSAPaccess,theShiftSupervisorenterstheneedinSAPwithallofterequiredinformation.Withouttb
31、erequiredinformation,addressingtheneedmightbedelayed.IftheNotificationneedsfollow-uponanoffshift,theShiftSupervisorfromthatshiftisresponsibleforcontactingtheRequestorfortherequiredinformation.WOrkIdentifiCatiOn1. DistinguishwhichMaintenanceneedsareSiftCallsandwhicharePlannedMaintenance2. NotifytheSh
32、iftCraftsmanforEmergencies.Urgentwork,andMinorAdjustments3. Beforetheendofshift,enterNotificationsforPlannedMaintenanceneeds4. Follow-upasneededwithOperatorsgeneratingNotificationsrequiringadditionalinformationMAINTENANCE1.EADERTopiCRtlRevisionDatePageI1.ESANDRESPONSIBI1.ITIESDec2Q09JIXQtZlJMaintena
33、nce1.eaderTheMaintenance1.eaderroleisastrategiconemprisedmainlyo1leadershipaccountabilities.TbeprimaryresponsibilityoftheMaintenance1.eaderistodevelopandexecuteaMaintenancestrategytatmaintainsthehealthofplantassets.However,thiscannotbedoneattheexpenseoftheOperationsstrategy.Forthisreason,oneoftheMai
34、ntenance1.eadersresponsibilitiesistopartnerwithhisOperationscounterpart,theOperations1.eader.WiththeRWPinplace,numerousmetricswillbeavailablethroughSAPthatwillprovideinformationabouttheperformanceoftheMaintenanceorganization.TheMaintenance1.eaderisresponsibleforusingthelaggingmetricsforstrategicdeci
35、sionsandtheleadingmetricsfortacticaldecisions.EachoftheMaintenanceRWProlesshouldbeexpectedtoutilizethemetricsinthesamemanner.ApartnershipwithOperationsshouldincludesharedmetricswiththeOperations1.eader.TodrivethispartnershipthroughouttheMaintenanceorganization,theMaintenance1.eadershouldclearlycommu
36、nicatethemetricstohisteamandhowtheyimpactthosemetrics.1. EnsureMaintenanceRWProtesarefilledandeachpositionisbackfilled2. MonitorallRWPmetricsandleadbasedonthosemetrics3. ReviewthePlantCalendarbi-monthlyatN1.Tmeetings4. ReviewRWPmetricsbimonthlyatN1.Tmeetings5. CommunicateanddemonstratesupportoftheRW
37、PbyattendingmeetingsandauditingthePrOCeSSMAINTENANCE1.EADERReViSionDatePageDec2009-14ofi4Maintenance1.eaderRWPResponsibilitiesWeek1Week2Week3Week4CoreCommunicationSystemScoreboards&FloorCommunicationsScoreboards&FlOOrCommunicationsSCOrebOardS&FloorCommunicationsScoreboards&FloorCommunicationsWorkIde
38、ntificationAttendaDailyApprovalMeetingWriteaNotificationReviewNotificationBackloginMPGsAttendaDailyApprovalMeetingPlanningReviewJobPackagesReviewPlanningBacklogReviewJobPackagesReviewPlanningBacklogSchedulingAttendDailyScheduleMeetingAttendWeeklyScheduleMeetingAttendDailyScheduleMeetingAttendWeeklyS
39、cheduleMeetingExecutionReviewActivityReportsAttendMomingMaintenanceHuddleAuditUserStatusUpdatingtoMCMPAttendMorningMaintenanceHuddleN1.TMeetingsReviewPlantCalendarReviewRWPMetricsReviewPlantCalendarReviewRWPMeiricsMAINTENANCESUPERVISORTopicRevisionDateRO1.ESANDRESPONSIBI1.ITIESDec2009Page15.of.24Mai
40、ntenanceSupervisorTheMaintenanceSupervisorhasthemostresponsibilityinthedailyexecutionoftheRWP.Withoutsomeonenthisroleeachday.theRWPimmediatelylosesmostofitseffectivenessbecausetheMaintenanceSupervisorsprimaryresponsibilityistoexecutetheWeeklySchedule.ToexecutetheWeeklySchedule,theMaintenanceSupervis
41、orpartnerswiththeOperationsMaintenanceCrdinatortocreateaDailyScheduleeachdayandassigningresourcestoeachoperation.Inaddition,theMaintenanceSupervisormustsupervisethoseresourcesduringtheexecutionOftbework.AmajorcomponentofexecutingtheDailyScheduleisthecoordinationofMaintenanceactivitiesinaneverchangin
42、gproductionenvironment.WhenUrgentworkarises,itmustbeinsertedintotheWeeklySchedule,andscheduledworkmustberescheduled.AlloftNsisdonewiththeconsentoftheOMCattheDailyScheduleMtirgoronthe!Iyifurgencydictates.Inaddition,theMaintenanceSupervisormakescertainUrgentworkisadequatelyplannedtoensuresafeandeffici
43、entexecution.WorkIdentifiCation1. Pre-ScreenallMaintena11ce-ge11eratednotificationspriortotheDaityApprovalMeeting2. AttendDailyApprovalMeetingandrecommendIbeactiontobetakenoneacNotification3. Follow-upwitheachCraftsmanwhogeneratesaNotificationthatrequiresadditionalinformation.UpdatetheMaintenancePla
44、nnerGroupfrom,MaintenanceSupervisortoNewNotificationsforNotificationstobereviewedatthenextDailyApprovalMeeting.4. Follow-upwitheachCraftsmanwhogeneratesaNotificationthatisrejected.Afterfollow-up,updatetheMaintenancePlannerGroupfromMaintenanceSupervisor*toRejected.Planninq1. PlanEmergencyandUrgentWorkasrequiredensuringtherightmaterialisonhandandthejobcanbempitedsafelyWeekIVSChedUIe2. ReviewMaintenanceBacklogtoensureplantprioritiesarebeingaddressed3. PartnerwithOMCtoreacareensuso
