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1、BEC商务英语中级考试阅读真题 为了让大家更好的学习商务英语BEC考试，给大家整理了BEC商务英语中级考试真题,下面就和大家分享，来欣赏一下吧。真题一Read the article below about the changing role of human resources departments.The best person for the jobEmployees can make a business succeed or fail, so the people who choose themhave a vital role to play.Employees are a co
2、mpanys new ideas, its public face and its main asset. Hiring the right people is therefore a significant factor in a companys success.(0) G If the human resources department makes mistakes with hiring, keeping and dismissing staff, a business can disappear overnight. Many companies now realise that
3、recruiting the best recruiters is the key to success.Sarah Choi, Head of HR at Enco pic, believes that thinking commercially is a key quality in HR. Every decision an HR manager makes needs to be relevant to advancing the business. (8) .C.Thats no longer the case. HR managers have to think more stra
4、tegically these days. They continually need to think about the impact of their decisions on the bottom line. (9).F. For example,a chief executive will expect the HR department to advise on everything from the headcount to whether to proceed with an acquisition.Why do people go into HR in the first p
5、lace? Choi has a ready answer. I think most people in the profession are attracted by a long-term goal.(10).D.Nothing happens in the company which isnt affected by or doesnt impact on its employees, so the HR department is a crucial part of any business.Not all operational managers agree. An informa
6、l survey of attitudes to HR departments that was carried out last year by a leading business journal received comments such as What do they actually contribute?(11).A. As Choi points out, salaries have never been higher and, in addition, HR managers often receive substantial annual bonuses.Despite t
7、he financial rewards, HR managers often feel undervalued, and this is a major reason for many leaving their jobs.(12).E.However, a lack of training and development is a more significant factor. These days, good professional development opportunities are considered an essential part of an attractive
8、package,Choi explains.A But rising levels of remuneration demonstrate that the professions growing importance is widely recognised.B At one time, a professional qualification was required in order to progress to the top of HR.C Other departments and senior executives used to see HR managers as havin
9、g a purely administrative role.D Since its one of the few areas where you can see the whole operation, it can lead to an influential role on the board.E Being seen as someone who just ticks off other peoples leave and sick days does not help build a sense of loyalty.F They therefore need to be compe
10、tent in many aspects of a companys operations.G On the other hand, recruiting the wrong staff can lead to disaster.这篇*的标题有些misleading，“The best people for the job”，还以为是招人的标准。其实这篇*是关于Human resource的，所以还是要适当关注*前的说明：the article below about the changing role of human resources departments.第八题，空格后面的“That
11、s no longer the case”是很重要的提示。由于空格前面一直在强调commercial和business，所以在空缺的地方应该是和另一个方面相关的内容。选项C的administrative role正好满足这个要求。前后文意思搭配在一起完全吻合。第九题，后面的for example的很关键，是对前面的补充说明。“For example,a chief executive will expect the HR department to advise on everything from the headcount to whether to proceed with an acq
12、uisition.”总裁希望人力资源经理对一切事情提出建议，从人数统计到是否进行收购。这种要求就需要人力资源经理具备很多才能。所以F的句子填在这里最合适。第十题，答案稍微不那么明显，不过D句中的an influential role可以和第十题的空格后的a crucial part相对应，算是答案信号。要从整体上把握第三段，这里认为HR manager 的影响是全局的、长期的，所以D句的“see the whole operation”符合情况。第十一题，理解前后文的意思，前面说过去的operational managers不那么认可HR manager的作用，后面指出HR managers挣
13、得多，所以中间是转折的意思。A句的But是个信号，“上涨的薪酬水平意味着这个职位逐渐增加的重要性得到了广泛的认可。”意思和前后都吻合，所以是正确答案。第十二题，空格前说HR managers觉得自己的作用被低估了，所以leaving。空格后一个However，所以空格处应该还是和leaving有关的，为什么离职。E句的意思是“被视作仅仅对别人的离开和生病的日子划勾的人是没法帮助建立忠诚感的。”填入此处正好。真题二Look at the statements below and the advice to businesses on the opposite page about using o
14、ther companies to run their IT services.1、the need to teach skills to employees working on the outsourced process2、remembering the initial reason for setting up the outsourced project3、the need to draw up agreements that set out how integration is to be achieved4、addressing the issue of staff who wo
15、rk on the outsourced process being at a distant site5、the importance of making someone responsible for the integration process6、staff on the outsourced project familiarising themselves with various details of the business7、problems being associated with an alternative to outsourcingWhen a business d
16、ecides to outsource its IT services, it needs to consider the question of integration. Four experts give their views.A.Gianluca Tramcere, Silica SystemsAn outsourced IT service is never a fully independent entity. It is tied to the home companys previous and continuing systems of working. But despit
17、e the added responsibility of managing new ways of working, many businesses ignore the integration process. They fail to establish contracts that define the ways in which the two companies will work alongside one another, and focus solely on the technological aspects of service delivery.B.Kevin Rayn
18、er, DomolaBusinesses need to build integration competency centres dedicated to managing the integration effort. It is critical to have an individual in charge to check that the external and internal business operations work together. Although companies often think of outsourcing as a way of getting
19、rid of people and assets, they need to remember that, at the same time, outsourcing involves gaining people. Because there is a new operation being carried out in a different way outside of the home business, this creates a training element.C.Clayton Locke, Digital SolutionsCommunication is the key
20、to success, and outsourcing to other regions or countries can lead to a range of problems. For any such initiative, it is necessary to create a team where there is good, open communication and a clear understanding of objectives and incentives. Bringing people to the home location from the outsource
21、d centre is necessary, since it can aid understanding of the complexities of the existing system. To integrate efficiently, outsourcing personnel have to talk to the home companys executives and users to understand their experiences.D.Kim Noon, J G TechOne way to avoid the difficulties of integratio
22、n is to create a joint-venture company with the outsourcer. Thus, a company can swap its assets for a share of the profits. Yet joint ventures bring potential troubles, and companies should be careful not to lose sight of the original rationale for outsourcing: to gain cost efficiencies and quality
23、of service in an area that for some reason could not be carried out entirely in-house. The complexities and costs of a joint-venture initiative should not be underestimated.这篇*讲的是外购(outsourcing),分别有四位专家就这个问题给出了自己的看法。A段的专家强调建立合同的重要性，B段专家认为要派专人负责，C段专家讲外派人员和本公司之间要有一个互动，D段专家讲如果与外包商(outsourcer)组成联合企业的话可能
24、带来的一系列问题。如果对*有个大概、基本的了解，很多题目不用细看就可以得出结论。第一题的答案稍微有些隐晦，在B段的最后一句。“Because there is a new operation being carried out in a different way outside of the home business, this creates a training element.”因为新的操作是在本公司以外的地方以一种新的方式被执行，所以产生了培训成分。这里的training对应第一题的“teach skills to employees”。第二题的答案在D段中间: companies
25、 should be careful not to lose sight of the original rationale for outsourcing.这里的rationale是基本原理、根本原因的意思。第三题的答案在A段，非常明显的“establish contracts”。第四段的答案是C段的最后一句话，outsourcing personnel have to talk to the home companys executives and users to understand their experiences.这里的talk to对应address，向.谈话。第四题的意思是“
26、说明在远址工作的外购人员的事情”，也就是C段最后一句说的外购人员向公司汇报他们的经历。第五段的答案在B段，相当明显：It is critical to have an individual in charge to check that the external and internal business operations work together。需要派专人负责integration。第六题说“外派人员要熟悉自身工作的不同细节”，对应C段的“create a team where there is a clear understanding of objectives and ince
27、ntives.”打造一个对目标和动机都有清晰理解的团队。第七题稍微绕一点。题目里的“an alternative to outsourcing”指的是D段里的“create a joint-venture company with the outsourcer”，建立一个联合企业。D段里的专家一直在强调联合企业的麻烦和复杂性(joint ventures bring potential troubles)，所以是正确答案。真题三The secret of success in electronic commerce lies in placing a new emphasis on a wel
28、l-established area. That area is customer service, which is now the only point of (19) between a business and the buying public.There are a number of factors in a real-world shop that (20) peoples perceptions of a business: these (21)the location and the appearance of the premises,the quality and th
29、e pricing of the merchandise or servicesand the behaviour of the staff.However, if a company is trying to make a good impression with online customers,most of these factors do not (22) a part. In the (23) of these factors, the way customers are (24) when they have a reason to call has a fundamental
30、effect on a companys ability to retain them as customers. Even more than regular telephone or in-person customers, web customers are impatient，easily frustrated and always conscious that they have other places where they can (25) their business.Preventing them from doing that means meeting them on t
31、heir own(26)and providing them with what they want.This necessity, in(27)，means that companies that sell over the net must get back-end functions right. Imposing(28) requirements on customers will not work; a business that (29) on customers emailing for assistance instead of using the phone, for exa
32、mple, will lose repeat custom.If the phone is used, it must be answered (30), and the staff should look for ways of helping even the most awkward customers(31), as is more usual,trying to find some(32) to blame the customer for any problem.An important，final point is that it is vital that all addres
33、ses，web links and phone numbers work properly and efficiently. This ought to (33) without saying.Experience，however, shows that it does not.19、A relationship B association C. meeting D contact20、A force B determine C decide D fix21、A enclose B consist C include D contain22、A get B run C play D have2
34、3、A absence B lack C need D scarcity24、A cared B treated C dealt D considered25、A deliver B bring C move D take26、A policies B standards C terms D conditions27、A turn B sequence C line D order28、A dense B rigid C deep D solid29、A demands B insists C expects D instructs30、A punctually B precisely C p
35、romptly D presently31、A apart from B other than C except for D rather than32、A case B excuse C fault D purpose33、A do B make C go D come我个人认为，完形填空这种题型属于BEC阅读里相对不容易把握的。其他几个部分多参照原文就能找到答案，而完形填空的答案有的时候靠分析是得不出结果的，因为会考到一些固定用法，而且是商务英语里的固定用法。固定用法一时半会是无法积累的。要想做好BEC里的完形填空，一是要掌握一定的解题技巧(比如排除法和猜题)，二是要培养商务英语的感觉。感
36、觉的培养也有两种途径，一个是多读原版商业英语*，另一个就是把历年BEC真题里的完形填空原文填上空缺的单词反复朗读。这篇名为电子商务成功秘诀的*主要分析了从事电子商务必须考虑的几个factor。重点考虑的是如何服务客户，不是在线的，而是电话。19题首先考的就是一个固定的商务英语用法。Point of contact,接触点。商业词典的解释：Person or a department serving as the coordinator or focal point of an activity or program.英文WIKI的解释：A point of contact (POC, also
37、 single point of contact or SPOC) is the identification of, and means of communication with, person(s) and organizations(s) associated with the resource(s).26题，on ones own terms,根据某人自己的主张。联系此句上下文，是说电子商务的客户不好伺候，得按照他们的意思来提供他们想要的。所以后面的28题应该选择rigid，僵硬的。意思是不能把一些僵硬的要求强加在客户的身上。27题，in turn相应的;in sequence按顺序
38、，依次;in line成一直线;in order整齐，秩序井然。31题，后面的as is more usual是插入语，在这里完全可以忽略不计，联系整个句子的意思。是说员工应该想办法对付哪怕是最难对付的客户，而不是找借口去指责客户。所以应选rather than (而不是)。apart from相当于except for，除了外(都),other than相当于except，除以外。32题，理解了上下文，应该选excuse。与fault相关的短语是find fault with33题，go without saying固定用法，不言而喻的意思。真题四Fighting FitFine Fitne
39、ss, the health and fitness club operator, announced an impressive set of results yesterday: (19) a 38-per-cent jump in annual pre-tax profits, the company claimed that it had (20) none of the problems (21) last week by its rival, Top Fit .According to Samantha Collier,the chief executive, Fine Fitne
40、ss (22) strong and is on (23) to reach its target of 100 clubs within three years, its strategy unaffected by the apparent (24) down of the economy.The company opened 12 new clubs in the past year; (25) its total to 51. They have (26) to be highly successful, with people joining in large numbers, es
41、pecially in the 25-to-40 age range. Even the more (27) clubs are still seeing sales growth, along with rising retention (28) of more than 70 per cent. This can be seen as clear (29) of the appeal of Fine Fitness.Ms Collier admitted that as there were (30) too many companies competing with one anothe
42、r; there would almost certainly be (31) in the health-and-fitness-club sector of the market She predicted that, within a relatively short time, there might be only about three major companies still in (32).However, she declined to say which these were likely to be.Profits rose by ?6.3 million, altho
43、ugh there was a fall in gross margins from 31 per cent to 28.6 per cent because of higher insurance premiums, extra management costs and start-up expenses for the companys new (33) in Spain.19 A Stating B Reporting C Remarking D Informing20 A taken B felt C experienced D caught21 A released B issued
44、 C opened D revealed22 A stays B remains C maintains D keeps23 A track B direction C way D line24 A falling B breaking C cutting D slowing25 A bringing B putting C getting D mounting26 A shown B resulted C proved D demonstrated27 A installed B formed C established D confirmed28 A rates B standards C
45、 proportions D volumes29 A witness B sign C display D evidence30 A purely B merely C simply D barely31 A union B consolidation C alliance D combination32 A trade B office C commerce D business33 A trial B venture C proposal D speculation*介绍了一个经营健康俱乐部的公司的情况，依旧是形势喜人。19题，一句话包含三个空，联系在一起做。昨天开会，宣布了一系列结果。报
46、告税前收益增长了38%，公司并没有经历它的竞争对手所暴露的问题。19题选report，20题experienced，21题，revealed by its rival，被竞争对手暴露的问题。22题，remains strong保持强劲;单看单词的意思，貌似keep也可以(不过说实话，如果不是有同学提醒，我压根想不到会填keep)联系此句上下文，提到了在对手出现问题时这个公司表现依然强劲remain在英文词典的解释是：continue to exist, especially after other similar or related people or things have ceased
47、to exist 在相似或者相关人和事出现状况时仍然存在，所以，remain更符合这个题目的条件23题，on track 步入正轨。公司正在实现目标的正道上。这个词在其他完型也出现过，不过不是正确答案。24题，slow down放缓，固定用法。经济放缓。25题，bring to，使总数达到51，这个题怕是要靠语感。put肯定不对，get to到达，mount在这里用法不对。26题，proved to be证明是，固定用法27题，这里填入的词要和前文对照，前面说新开了12家新的俱乐部，这里的空格前有个even和more，所以应该是填入与new相对应的词。established是已确立的(If y
48、ou use established to describe something such as an organization, you mean that it is officially recognized or generally approved of because it has existed for a long time. )28题，retention rate保留率，专有名词(Retained earnings divided by total after-tax earnings, expressed as a percentage)，指公司税后收益所保留的那一部分。29题，公司吸引力的证据。clear evidence明显的证据。不选sign，sign只是迹象。30题，simply修饰too many从用法和意思上都对，在这里就是表强调的，意思是公司太多了。31题，co
