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1、Comparison and Analysis of Service Procedures of Chinese and Western Food,Content,Basic Procedures of Catering Service,Finishing Touches,Opened Meal Preparations,Basic Service Procedures,Welcome Service,Dining Service,Different Tableware,China:Chopsticks,Western:Knife and fork,Chinese Food Service P
2、rocedures,Chinese Food Service,1、Preparation,Get to know the basic situation,Be familiar with menu and table setting,Get the drinks and other consumables,Prepare small towels and tea,Place the cold dish,Pour wine,Check the work thoroughly,Chinese Food Service,2、Greeting,Chinese Food Service,3、Repast
3、,Chinese Food Service,4、Finishing touches,Western Food Service Procedures,1、Greeting,1.Welcome customers warmly.,2.Leading guests to the guests favorite location (if conditions permit).,3.Arranging guests to take seats.,4.Distributing clean and tidy menus.,5.Asking guests have any special thoughts a
4、nd requests .,6.Asking the guest for the white water requirement (cold / hot water / bubble water / ice).,7.Introduce the contents of the menu to the guests .,8.Cocktail liquor service (pre dinner wine）,Western Food Service,2、Repast,The first round of serving dishes,1.Check food satisfaction, ask wh
5、at the guests think of the meal, and whether there is any service available to them.2.Observation time for guests dining space.3.Return to the table to see if there is any need for the guests. Or you can clean up the table cups and plates.4.Clear up the table.,Second rounds of dishes1.Repeat the fir
6、st round of service order and process.2.Asking if the guests need dessert service.3.Clear up the table.4.If have the dessert,remember to order and serve dishes.5.Check again whether the dishes on the bill are accurate and the number is accurate.,Western Food Service,3、Finishing touches,1.Prepare the final bill for the guest to pay the bill.,2.Assist guests to leave,3.Clean up the table.,Western Food Service,Thanks For Your Watching!,日期：2018年10月,
