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1、外贸流程,客户开发,样品,P.I.和收款,报价,发货,产品使用情况反馈,称呼,常用的称呼：Mrs for married women,Miss for unmarried women,Mz / Ms can be for all women.Dear Mr or Mz (+ Surname)Dear + nameDear friend + nameHello +name (熟悉时) 或 Hi+nameGood morning+name 或 Good A.M +name Good afternoon+name或Good P.M.+nameThank you very much+name常用的结束
2、语：Best RegardsWarmest RegardsWith Best Regards to your familyRegards!Thanks and RegardsThanks and Best Regards,开发信1,Dear ChrisThiss Henry,sales manager from Max Ace Tech. We are the Manufacturer of ESD Garment,ESD Gloves,ESD Wrist/heel straps,ESD Mat,ESD Sticky mat,ESD Chair, ESD Tapes and some othe
3、r ESD Products. I am sure that our prices are cheaper at least 10% than your current supplier.Kindly please contact us to know more about us.And your prompt reply with inquiry will be greatly appreciated.And have a nice day !Best Regards/Henry,标准型的,开发信2,Dear #, Madam/Sir Max Ace Tech Development Co.
4、,Ltd . here,Manufacturer for ESD Garment,ESD gloves,ESD mat/sticky mat,ESD wrist/heel strap,ESD fabric,ESD tape,ESD chair and some other ESD Products.Also we are a leading supplier for all kinds of ESD&Cleanroom products. As a Specialized exporter for these products in China,You will find our prices
5、 will be cheaper at least 10% than your current supplier. By the way,#,Most of our samples are available for free of charge if you like? Awaiting for your feedback and thank you in advance. Best Regards/ Signature,诱惑性的,开发信3,Dear Madam/Sir ,How are you . This is Henry , I may have sent many emails to
6、 you before, I am sorry about this, but please understand we just want to have a chance to do business with you, thank you.We Max Ace Tech Development Co.,Ltd . is a professional supplier of ESD and cleanroom products, I have visited your website and find you may be interested in some of our product
7、s, so we hope to receive your inquiry.Than your current suppliers, with good quality and service. and we like to send free sample for your evaluation if you require.If you are not the purchase department, please kindly forward this email to them, your kind help will be high appreciated,thank you.Loo
8、king forward to hearing from your kind inquiry and any other questions about our company are also welcome. Thanks for your time to read this email.Best regards / Henry,不是采购人的邮箱,开发信4,Dear #Is there any inquiry about ESD Garment,ESD Gloves,ESD Wrist/heel straps,ESD Mat,ESD Sticky mat,ESD Chair, ESD Ta
9、pes and some other ESD Products?We would like to send you free samples for most of our products.Kindly please contact me to know more about us.Thanks in advance and have a nice day !Best Regards/Henry,跟进开发版,Follow up after Dev.,Dear ChrisHave you kindly checked my emial below? Sorry that we still do
10、nt receive any information from you. I am writing to ask if you are intrested in buying ESD&Cleanroom Products recently ? Waiting for your favorable reply soon and thanks in advance !RegardsJacob Liu/Sales manager,报价1,Dear Robert Thanks very much for your inquiry and interesting in our products. Thi
11、ss Jacob,sales manager from Aidacom.We are a leading manufacturer of cleanroom mating and some ESD products in china. Here in following is our best offer for cleanroom mat . 1) Item: Clearnoom Matting 2) Size: Width 1.0m*Length 10m*T2mm3) Unit Price: USD86.3/Roll based on EX-W Terms.4) Delivery / Le
12、ad time: 5-8 working days5) Payment Terms: T/T 100% in advance6) Packing:36KG/Roll,Ctn Size: 105*18*18cm By the way,Robert,Our samples are available for free of charge for your evaluation if you like. Awaiting for your feedback and thanks in advance.Best RegardsHenry,标准版,报价2,Dear RobertThanks very m
13、uch for your inquiry and interesting in our products. Thiss Henry from Max Ace Tech Development Co.,Ltd . .We are a leading manufacturer of ESD Gloves in china. With quantity of 10,000 prs .Our best price is USD0.69/pairs,EX-W Terms,Lead time of 1-2 weeks. Enclosed Please find our Formal Quotation f
14、or your reference.By the way,#,Our samples are available for free of charge for your evaluation if you like.Awaiting for your feedback and thanks in advance.Best Regards/Henry,飞跃版,跟进信1Re: Follow up Offer xxxFrom Aidacom Manufacturer/name+date,Dear ChrisThis is xxx,sales xxx from Max Ace Tech Develop
15、ment Co.,Ltd .,manufacture of xxx. We appreciated your enquiry about xxx via Alibaba dated on xxxx.I am writing to ask if you have received my quotation? Now I am sending it again as below. Hope you could spare your time to check if the price is workable for you. Awaiting for your feedback and thank
16、s in advance.And have a nice day !Best RegardsHenry,跟进信2Re: 2nd-Follow up Offer ESD gloves From Aidacom Manufacturer/name+date,Dear ChrisGlad to contact you again! Have you kindly checked my offer below? Are they workable for your market? Sorry that we still dont receive any information from you. I
17、would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer. It is great help for us to meet your requirement.Waiting for your favorable reply soon!Best RegardsHenry,跟进信33rd Follow up Offerxxxx From Aidacom Manufacturer/name+date,Dear
18、How are you doing these days? Hope everything goes quite well with you.It is regret that we havent receive any information from your side. Shall we have your idea about our offer? Are our prices are not workable for your market? Just let us know If there is anything we can do for you.With our sincer
19、e desire for our business. Hope you could contact us by return with any of your comments about our offer. Thanks in advance and waiting for your reply.Best RegardsHenry,跟进信4Free Samples available for ESD gloves Aidacom/name+date,Dear Chris ,Good day! Thiss xxx from Max Ace Tech Development Co.,Ltd .
20、manufacturer of xxx.Have you spared your time to check our offer below? Is there any comments from you about our price,MOQ,Lead time or Payment terms? We can talk about / discuss about them if you have any query.Thanks . By the way, xxx, Our samples can be available for free of charge for your evalu
21、ation if you like.Awaiting for your feedback and thank you inadvance.And have a nice day!Best Regards/Henry,跟进信5 Re:Big Discount for ESD gloves Aidacom,DearIts regretful that we still didnt get any of your feedback about our offer for your gloves inquiry. We are eager to establish business with you.
22、 So we would like allow you big discount for the gloves you inquired since we bellieve you are in the market for them.Your will know our big discount for your orffer after getting your feedback.I am looking forward to your prompt reply.Best RegardsHenry,跟进信6Re:Free samples&discount for ESD gloves Ai
23、dacom/name+date,Dear Chris ,How have you been recently?As for my quotation of xxx which might have received and under considering. Could you please advise us your comments at your earlier convenience. By the way,xxx , we would like to apply for free samples and some discount for you if you think our
24、 offer is not workable.Your early feedback will be greatly apprecaited.Best RegardsHenry,跟进信7Re: ESD Gloves Manufacturer Aidacom,Dear Chris ,For so many days no response from you,now I am writing to remind you about our offer for ESD gloves dated on xxx.We would like to work out a better price for y
25、ou after feedback by you.Any of your comments by return will be much appreciatedIt will be our big pleasure if we have the opportunity to be on service of you in near future.Looking forward to your early reply.Best RegardsHenry,跟进信8Re: ESD Gloves Manufacturer Aidacom.,Dear Chris,Long time no news fr
26、om you,Hows everything going these day?I am writing to ask if the xxx project still open? Kindly pls keep us posted about that .Thanks.By the way,Any new enquiry,Pls do not hesitate and feel free to contact us.Awaiting for your feedback and thank you in advance.Best RegardsHenry,跟进信9Re: what reasons
27、 made you not answer me?,Dear Chris,How are you doing today! Thiss xxx from #. Is there any updated news from you about the quoation of xxx quoted on xxx.I did not know what reasons made you not answer my email .I know there must be some reasons stopping our way of business.But no matter what,It wil
28、l be greatly appreciated if you let us know them .And then,We will try our best to fix them to establish our business relationship.We are looking forwarder to hearing your comments with interest.Best Regards/ Henry,客户提出要样品Ref Sample Freight,Dear Chris ,Thank your for your positive reply. Our samples
29、 are available for free of charge. May I have your courier account No. such as DHL,TNT or Fedex? If you do not have them.Is it possible for you to prepay us USD120 as sample freight ? Enclosed pls find the Sample P.I. for your reference .Kindly Pls advise us to go ahead and thank you in advance.Best
30、 Regards Henry,客户提出没有账号不付款1,Dear Chris,Thanks very much for your prompt and candid reply.But unfortunately,Its our policy that we could not shoulder the freight for the samples.As you may know that we have to send many samples each day to our oversea customers.It would cost much money for us if we s
31、houlder the freight by ourselves.Chris,Hope you could understand that and help us to shoulder the freight.Your prompt reply will highly appreciated.Best Regards Henry,客户提出没有账号不付款2Ref Sample Freight,Dear Chris,Thanks very much for your prompt reply again. In that case,Is it possible for you to prepay
32、 the freigh? And we would like to refund you in your first order, which I think it is fair. Business partner should share profit and loss, right?Chris, we are serious to do business with you. I already applied for the good terms for you and Hope you could try your best to talk to your boss.Thanks an
33、d waiting for your good news.Best RegardsHenry,客户提出没有账号不付款3Ref Sample Freight,Dear Chris, Thanks a lot for your effort for our businss. Considering long terms business relastionship and the time we taken these days,I will try my best to apply for the free freight for you again. I am afraid my boss w
34、ill angry with me,but no matter what,I will try. Chris,you own me one o,Just a joke. And please wait for my good news. Best RegardsSignature Henry,PRO-FORAM INVOICEPayment for P.I. ESD Gloves From Aidacom,Dear Chris,Thanks very much for your order and your effort for our business.Enclosed pls find t
35、he P.I.for the goods your ordered.Kindly pls confirm it and advise us ASAP. if there is any problem.Your order will be executed as soon as we have your bank slip.Pls be noted.Thanks again and have a nice day! Best RegardsSignatureHenry,Amend Beneficiary,Dear Ramon, How are you doing these day! I was
36、 informed by our accountant that there was USD1213 came to our bank,but which can not be released to our company account due to the wrong Beneficiary wrote by your accountant.There are missing Shenzhen in the beneficiary.So pls call your bank to amend our beneficiary as following: AIDACOM TECHNOLOGY
37、(SHENZHEN)CO LIMITED Awaiting for your news and have a nice day!Best Regards! Henry,Your order is being executed,Dear Chris ,We are very pleasure to inform you that we have confirmed your payment today.Your order is being executed. We will inform you as soon as your order has been finishied,Thanks v
38、ery much for your support.And have a nice day! Best Regards/HenrySignature,Ref Balance for P.I.XXXX,Dear Robert.We are very pleasure to inform you that your good will be finished soon.Could you pls arrange the balance for P.I. ASAP. In order to ship your goods in time.Any query,Pls feel free to cotn
39、act us. Have a nice day!Best RegardsHenry,FeedbackAny Feedback from your customers for your last order,Dear Chris,Is there any feedback from your customers about our goods? Are they satisfy with them.Let me know if you have got any complains about our products.Thanks.By the way,Any new enquiry.Kindl
40、y pls feel free to contact us.And have a nice day! Best Regards/HenrySignature,ESD Production finished,Dear Robert. We have pleasure to inform you that we have finished the production of gloves. And we will let you know the shipping details if we have news.Have a nice day!Best Regards Henry,Shipment
41、 Details,Dear Robert.We have arranged the shipment for your goods.the sailing date is Jun.30th.and may arrive at your port on Jul.10th. Pls kindly note this.Thanks you.Best RegardsHenry,Ref docs for shipment of gloves,Dear RobertWe have pleasure to inform you that we have sent you the customs clear
42、docs by DHL With tracking no.xx. Pls be notedAnd have a nice day!Best RegardsHenry,To Restablish business Relationship,Dear RobertGreetings! I am very sorryto delay for replying you. How is everything going with you these days?Hope everyting goes quite well with you. Wedo apologize forour previous b
43、ad service for you.Its really a big pity for our company to bring you so much displeasure. Anyway,I would like to convince you that there wont be similar things happening any more in future. In my opinion, good reputation and good serviceare soimportant and significant for a company. Hope we may find further pleasant cooperation in the near future. Thank you for your understanding! Have a nice day,
