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1、退货申请Request for Return Material Authorization (RMA) Number 退货申请 Your RMA will only be processed if it meets the following criteria: 您的退货申请(RMA)请务必遵照如下要求, 以便我们及时快速处理： 1. Parts being returned must match original sales order. 需退回的货物必须符合原始销售订单的信息。 2. Parts must be within warranty period. (Contact Custom
2、er Support Representative for warranty conditions) 所退货物必须在我公司定义的保修期内。 3. Parts that fall within MEASUREMENT SPECIALTIES operating specifications or are deemed defective due to customer misapplication will be returned as is, and could be subject to a $250 evaluation fee. 如果退回的货物经过检测及分析后确认该退回的产品是符合MEA
3、SUREMENT SPECIALTIES的操作规范，或者确认该退货是由于客户不适当的应用而导致的失效， MEASE 有权将原物退回， 并要求客户承担每笔USD250.00评估费用。 4. Parts must be returned in adequate condition in proper packaging and shipping material (must adhere to ESD safety precautions, if applicable). Failure to do so will result in product returned to sender. 需退回
4、的货物必须有合适的包装保护，以避免货物在运输途中引起不必要的损坏 。 否则由此引起的失效， MEAS 有权将原物退回。 5. If you need immediate replacement, provide your CSR with a new PO. Please note, MEASUREMENT SPECIALTIES reserves the right to return product which is deemed customer damaged or no fault found from the RMA. 如果客户急需补货，请提供新的采购订单给客户服务人员跟进。 但需
5、要注意， 对于已确认产品失效是因客户不适当应用或者确认客户退回的产品符合MEAS SPECIAL的产品规格或者操作规范，MEAS 有权将原物退回。 6. Request for Failure Analysis (FAR) or Corrective Action (CAR) will be honored in accordance with MEASUREMENT SPECIALTIES internal Quality guidelines. 依据MEASUREMENT SPECIALITIES的内部质量指导方针， 提供坏品失效分析报告或者纠正预防的报告。 Instructions:说明
6、 Fill in all required data below. One form is required for each part number being returned. RMA numbers with return shipping instructions will be provided by email. Data below with an asterisk ( * ) is required to process the RMA request. *Any information including data, pictures, detail failure inf
7、o, etc. will expedite the processing of your RMA. 填写下面要求的所有数据。要求在表中填写每一个退回的货品，有退货运输说明的RMA号通过邮件提供。要求下面有星号( * )的项目须填写以进行RMA申请。 Customer Input: Sensor type: 传感器类型 客户输入 Humidity Piezo Pressure Position Vibration Force Temperature Optical*Company Name: 公司名称 Date日期 *Customer Name/Positi 客户名称/职位 *Customer
8、Contact Email: (Email of the customer contact that is requesting the RMA No) 客户联系邮箱： *Contact Phone No: 联系电话号码： *Customer PO No: 客户PO 编号 Meas. Spec. Sales Order No: Meas. Spec.销售订单编号： *Customer Part No: 客户产品编号： Meas. Spec. Part No: (required if FAR/CAR is requested) Meas. Spec. 产品编号： *Qty to Return:
9、 Meas. Spec. Lot/Serial No(s): (required if FAR/CAR is requested) Page 1 of 3 Doc #: MSF-03084, Rev: A2 退货数量： Meas. Spec. 批号/序列号： Expected RMA Ship Date: 期望RMA运输日期： Product Application: 产品应用： *Technical Contact email: 技术支持联系邮箱： Failure Mode:失效模式 Visual外观失效 *Technical Contact Phone No: 技术支持联系电话号码： El
10、ectrical 电气性能失效 Mechanical 机械失效 Shipping Error运输错误 Medical Device Reportable (MDR) Incident: 医疗产品报告事件： (could the failure have caused injury or death to a patient ) Yes No *Describe Failure mode and possible reasons for failure or complaint: 描述失效或抱怨的失效模式和可能的原因： *Is a Failure Analysis required? Yes N
11、o *Is a Corrective Action required? 要求纠正措施吗？ Yes No 要求失效分析吗？ (subject to Meas approval) *If YES, must complete Page 2 如果“是”，必须完第二页内容。 (subject to Meas approval) * If YES, must complete Page 2 如果“是”，必须完第二页内容。 Product disposition expectation: 期望的产品处置方式： Restock好品退仓 Charge Repair付费返修 Credit扣款 Repair/Re
12、place 返修/换货 Detailed Failure/Test/Environmental Information 详细失效/测试/环境信息 Product Rejection area产品拒收来源: Incoming Inspection来料检验 In process生产过程 Comments备注说明：: Operating Environment操作环境: Temperature: 温度： Field应用领域 Humidity: 湿度： Power supply voltage: 供电电压： Working Media: 工作介质： Time to Failure: 到失效时止的工作时
13、间： (hours/cycles) Max loading frequency: 最大工作频率： Page 2 of 3 Doc #: MSF-03084, Rev: A2 Max loading acceleration: 最大工作加速度 Other environment (particle, EMC etc): 其它环境 Comments备注说明： Test Conditions测试条件: 1) How did you test the product? 贵公司是如何测试产品的？ 2) Which specification item did the product fail? 产品失效
14、于哪一个规格？ Please include any other information or documents (eg: photo of visual rejection) that could be helpful in the evaluation of the product: 请包括能够帮助产品评估的任何信息或文件 For Measurement Specialties Use Only此栏目仅适用于Measurement Specialties SS # _ Approval signature批准签名：_ Date日期：_ : Page 3 of 3 Doc #: MSF-03084, Rev: A2
