值班经理检查表.doc

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1、Manager on Duty Report 值班经理报告Date/日期Manager on Duty/值班经理 Basement 2/地下二层行政区域/停车区域Areas Need to be Checked检查区域Conditions 标准Yes / No/ xAction Taken采取措施Staff Entrance/员工入口Door shut/门关闭Construction Site施工现场In line with fire safety rules & regulations/ hotel rules & regulations/符合消防规范和酒店要求Construction Pr

2、ogress施工进度Housekeeping Office客房部办公室Locked / Lights off / AC off门上锁/熄灯/空调关闭Plant Rooms/设备间In order/状态良好Storehouse仓库Locked / Lights off / AC off门上锁/熄灯/空调关闭Public Areas/公共区域Clean & tidy, in good condition/整洁,状态良好Corridors / Walls/走廊/墙壁Clean& tidy, in good condition/整洁,状态良好Stairs/楼梯Clean& tidy, in good

3、condition/整洁,状态良好Directions/指示牌Clean& tidy, in good condition/整洁,状态良好Fire Exit/安全通道In order/状态良好Fire Extinguisher/灭火器In order/状态良好Lightings/灯光Off except emergency lightings处于关闭状态,应急灯除外 Extractor/通风In order/状态良好Lane/车道In order/状态良好Others/其它Ground Floor Parking Area/一楼停车区域Areas Need to be Checked检查区域C

4、onditions 标准Yes / No/ xAction Taken采取措施Construction Site施工现场In line with fire safety rules & regulations/ hotel rules & regulations/符合消防规范和酒店要求Construction Progress施工进度Staff Canteen员工餐厅Locked / Lights off / AC off门上锁/熄灯/空调关闭Lightings/灯光In order/状态良好Lane/车道In order/状态良好Others/其它Front Entrance/酒店前门Are

5、as Need to be Checked检查区域Conditions 标准Yes / No/ xAction Taken采取措施Construction Site施工现场In line with fire safety rules & regulations/ hotel rules & regulations/符合消防规范和酒店要求Construction Progress施工进度Flag Pole/旗杆In order/状态良好Lightings/灯光In order/状态良好Outward appearance of the Building/酒店楼体外观In order/状态良好Ad

6、 &Light Box/广告牌,灯箱In order/状态良好Security Guard /保安Patrolling/巡视Stairs/楼梯Clean & tidy, in good condition/整洁,状态良好Main Entrance Door/大门In order/状态良好Place Mat/防滑地垫In order/状态良好General Looking/总体感官In order/状态良好Others/其它Back Entrance/酒店后门Areas Need to be Checked检查区域Conditions 标准Yes / No/ xAction Taken采取措施C

7、onstruction Site施工现场In line with fire safety rules & regulations/ hotel rules & regulations/符合消防规范和酒店要求Construction Progress施工进度Lane/车道Clean & tidy, in good condition/整洁,状态良好Lane for Disabled残疾人通道Clean & tidy, in good condition/整洁,状态良好Lobby Area/大堂区域Areas Need to be Checked检查区域Conditions 标准Yes / No/

8、 xAction Taken采取措施Construction Site施工现场In line with fire safety rules & regulations/ hotel rules & regulations/符合消防规范和酒店要求Construction Progress施工进度Lightings/灯光Night System/夜班状态Background Music/背景音乐Off/关闭Smell/气味Fresh & Pleasant/清新宜人Floor, Wall, Furniture地面,墙壁,家具Clean & tidy, in good condition整洁,状态良好

9、Staff on Duty/值班人员状态In line with Service Standards/符合服务标准AC& Extractor空调和通风In order/状态良好Lift Landing Area/电梯厅Clean & tidy, in good condition/整洁,状态良好Elevator/电梯轿厢Clean & tidy, in good condition/整洁,状态良好Office /办公室Clean & tidy, in good condition/整洁,状态良好Front Desk/前台Clean & tidy, in good condition/整洁,状态

10、良好Green Plants/绿色植物Fresh/鲜活Lobby Lounge大堂酒吧Clean & tidy, in good condition/整洁,状态良好Others/其它Level 2th / 2楼西餐厅Areas Need to be Checked检查区域Conditions 标准Yes / No/ xAction Taken采取措施Construction Site施工现场In line with fire safety rules & regulations/ hotel rules & regulations/符合消防规范和酒店要求Construction Progres

11、s施工进度Lightings/灯光Night System/夜班状态Background Music/背景音乐Off/关闭Smell/气味Fresh & Pleasant/清新宜人Floor, Wall, Furniture地面,墙壁,家具Clean & tidy, in good condition整洁,状态良好Staff on Duty/值班人员状态In line with Service Standards/符合服务标准AC& Extractor空调和通风In order/状态良好Office /办公室Clean & tidy, in good condition/整洁,状态良好Gree

12、n Plants/绿色植物Fresh/鲜活Others/其它Floors 26th - 32th /26至32楼层Areas Need to be Checked检查区域Conditions 标准Yes / No/ xAction Taken采取措施Lightings/灯光In order/状态良好Background Music/背景音乐Off/关闭Smell/气味Fresh & Pleasant/清新宜人Corridors / Walls/走廊/墙壁Clean& tidy, in good condition/整洁,状态良好Pantry Room/工作间Locked /门上锁Plant R

13、oom/设备间Locked /门上锁Others/其它Floors 33th /33健身房Lightings/灯光In order/状态良好Smell/气味Fresh & Pleasant/清新宜人Floor, Wall, Furniture地面,墙壁,家具Clean & tidy, in good condition整洁,状态良好Green Plants/绿色植物Fresh/鲜活AC& Extractor空调和通风In order/状态良好Gates/栅栏门Locked /门上锁Safety & Security Control Room/消防监控中心Staff on Duty/值班人员In

14、 line with Service Standards/符合服务标准Log Book/值班记录Well recorded & Kept/详细记录并保存General Environment总体环境Clean & tidy, in good condition/整洁,状态良好Others/其它Staff Names on Duty/各部门当班人员姓名Housekeeping Captain/客房部领班: Receptionist/前台接待: Security Guard in Monitor Centre/监控中心保安员: Engineer/工程部维修工:Talk with 2 Staff a

15、nd get their Feedbacks & Opinions on Hotel Management/征求2名酒店员工对于酒店管理的意见1. Good Points/优点_2. Areas Need to be Improved(Complaints)/建议改进的方面(投诉)_Talk with Guest and get their Feedbacks & Opinions on Hotel Management/征求宾客对于酒店管理的意见1. Good Points/优点_2. Areas Need to be Improved(Complaints)/建议改进的方面(投诉)_Occupancy/出租率Total Rooms Handover Up-to-date/酒店房间总计Completed by/值班经理签名: Time/时间:

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