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1、1投诉信（抱怨信）(Letter of Complaint) (1) 写作方法 首段：注意客观礼貌a.自我介绍；b.引出投诉内容c.表明目的要求。 主体：展开说明投诉原因、具体理由或后果，注意内容充实，符合交际习惯。a.详细说明情况，中肯提出问题；b.提出改进建议，表明希望如何解决；c.拓展题目内容，尤其要强调如果问题不解决所带来的后果。 尾段：提出解决方案，不用展开，注意公平公正、礼貌原则。a.表达强烈愿望，希望上述问题得到迅速恰当的解决；b.有时可就问题的解决限定时间；c.对有关人员的努力表示感谢；d.希望尽快得到满意答复。 (2) 写作流程图提出抱怨并表示遗憾阐述问题发生的经过指出问题引
2、起的后果提出批评及处理的意见或敦促对方采取措施第一部分：提出抱怨并表示遗憾套语：(1) 很抱歉打扰您，但我必须郑重提出投诉。 I am sorry to trouble you but I am afraid that I have to make a serious complaint.(2) 我很遗憾地告诉你投诉有关.的事由。 I am sorry to tell you that there should be cause to complain about (3) 我真的很讨厌抱怨，但最近有一件事情确实令人烦心。 I really hate to complain, but one t
3、hing is really disturbing now.第二部分：阐述问题发生的经过套语：无第三部分：指出问题引起的后果套语：(1) 噪音影响我的睡眠，使得我在上班时间无法集中精力。结果这些天我已经搞错了好几次 The noise disturbs my sleep so that I cant concentrate on my work during the work time, and as a result, I have made several mistakes these days.(2) 在这样（嘈杂）环境下我无法进行研究，我需要一间安静的房间。For me this en
4、vironment is very difficult to make studies and I need a quiet room.第四部分：提出批评及处理的意见或敦促对方采取措施 套语： (1) 我认为是你认识到的时候了。I think its high time that you realized . (2) 我们深知你们并不经常出错，但我们希望能确保这类差错不再发生。We know that you are not generally careless, but we should like your assurance that this will not happen again
5、. (3) 我必须正告贵方，除非对目前状况采取措施，否则我将被迫诉诸法律。 I must warn you that unless you do something about the situation, I will be forced to take legal action. (4) 坦率地所，我不再准备忍受这种状况。Frankly, I am not prepared to put up with the situation any more. (5) 如果您能尽快调查此事，我将不胜感激。期待您尽快回复。I would be very grateful if you could lo
6、ok into the matter as soon as possible. And I am looking forward to an early reply.范文示例：假设你是李强，请你就本校图书馆的状况给校长写一封信，内容应涉及图书馆的藏书数量和更新状况、环境、服务等，可以是表扬，可以是批评建议，也可以兼而有之。【审题】本文可以从批评着手，成为一封批评信。题目要求中规定了要涉及藏书、环境等内容，为作文提供了一些思路。同时注意，虽然是一封批评信，但也要做到客观，不能把图书馆说得一无是处。【写作思路】 第一段： 介绍写信的目的。 第二段到第四段：从三方面说明图书馆存在的问题 第五段： 指
7、出图书馆给我们的帮助很大，但急需改进 第六段： 结束语 【范文及点评】A Letter to the University President about the Library Service on Campus.Dear Mr. President,I am writing to express my concern over the library service on the campus.As a major in English, I find that most of the books in English in the library are outdated. So far
8、, I have not come across a single book published after 1995. As a result, we fail to get the latest information of academic development both at home and abroad. In addition, the light in the reading room is far from bright, which does harm to our eyes. Worse still, there is no air-conditioning and w
9、e are sweating heavily while reading.Last but not least, the newly developed electronic information system does not work well and needs further improvement. A great number of books should have been listed in the system.There is no denying that the library has helped us a lot. But it is in urgent nee
10、d of improvement. When improved the library is certain to provide much more help with our study.Thank you for your time. I am looking forward to your reply.Yours sincerely,Li Qiang2. 咨询信 (Letter of Inquiry) (1) 写作方法 首段：a. 复述题目场景，表明写作目的；b. 遵守礼貌原则，只问相关信息；c. 简要介绍自己，表明写作目的。 主体：a. 询问具体问题，注意疑问句式；b. 提供背景材料
11、及询问原因；c. 强调所需信息重要性；d. 题目要求的内容均应涉及。 尾段：a. 表明急切心情，提供联系方式；b. 结尾彬彬有礼，表示诚挚谢意；c. 希望得到对方帮助和合作。说明写信的目的(2) 写作流程图介绍背景询问详情表示谢意，期盼回复第一部分：说明写信的目的套语：(1) 我是，暑期计划到贵校学习。I am a and planning to study in your university this summer.(2) 我是一名中国学生，想到贵校学习。我计划下个学期开始上课，如果您能告知一些必要的信息，我将不胜感激。I am a Chinese student who wishes t
12、o study at your university. My plan is to start my course from the next term, and I would be grateful if its so kind of you to give me some essential information.(3) 我写信是要询问 Im writing to ask if 第二部分：介绍背景套语：(1) 我获得 高校的学士学位。毕业后便开始在工作。I received a Bachelor of degree inAfter graduation, I began working
13、.(2) 是我的朋友建议我写这封信的 。他去年毕业于贵校，热情地向我推荐贵校。 I am writing at the suggestion of a friend who graduated from your university last year and has warmly recommended it to me.(3) 我已经取得了生物学学士学位，并希望能在贵校继续学习。 I have had a bachelors degree in biology and wish to continue my study at your university.第三部分：询问详情套语：(1)
14、 您能向我介绍一下贵校的情况吗？ Could you please tell me something about your ?(2) 能否寄给我一份申请表及与申请有关的其他必要的材料？ Would you please send me an application form and other materials necessary for my application?(3) 您能尽快告知这些信息并邮寄给我相关表格吗？非常感谢！ Would you please send me all the information and the forms as soon as possible? T
15、hank you very much.(4) 如果你能告诉我那些必须经过的程序，我将不胜感激。 I would be much obliged to you if you let me know the procedures I have to go through.第四部分：表示谢意，期盼回复套语：(1) 很抱歉打扰您，对您的友善的帮助不胜感激。 Sorry to bother you, your kind help would be greatly appreciated.(2) 如果您能回复，我将感激不尽。 I will appreciate it very much if you ca
16、n give me a reply.范文示例假设你是王梅，就申请加入英语俱乐部给俱乐部负责人写一封信，内容应涉及自己的基本情况，并咨询相关事宜，如入会方式、条件、会费、活动等。【审题】：本文是一篇咨询信，但又涉及到申请方面的内容，有一定的难度。写作时，需要介绍一下申请的原因，然后对相关事项进行咨询，最后希望早日收到回音。【写作思路】第一段：说明写信的目的，并介绍自身情况。第二段：对相关事宜进行咨询第三段：希望对方给予解答。A Letter of Inquiry of Applying for an English ClubTo whom it may concern, I am writing
17、 to you to apply for the membership of the English Club. As a sophomore from the English Department, I love English literature very much. I often attend the English Corner held on Friday in the Peoples University of China and would like to discuss various topics in English with others. I am eager to
18、 be one member of the English Club and improve further my English. I know there are some requirements, but I am not clear about the details. Is it necessary for me to pay for membership? If so, how much should I pay? And how often? I have also heard that the club will host various activities, but ca
19、n you give me more details. I would be very grateful if you can send me a reply as soon as possible. Looking forward to hearing from you soon. Yours sincerely, Wang Mei3. 建议信 (Letter of suggestion) (1) 建议信写作注意事项 写作目的是提出建议或忠告。不是投诉信，观点要合情合理，注意礼貌当先。 (2) 写作方法 首段：a. 简介自己，不要罗嗦；b. 说明目的，注意语气。 主体：a. 提出具体建议；b
20、. 首先肯定优点，再写改进内容，否则变成投诉信；c. 经常进行交流，注意对方感受，时时提到你和我，否则容易跑题写成议论文，因为内容与议论文相似。 尾段：总结建议，注意礼貌，易于接受。 (3) 写作流程图说明写信的目的 介绍详情、说明原因提出建议提出希望采纳建议，并表示谢意，盼望回复第一部分：说明写信的目的套语：(1) 来信收到，得知你下个月要对中国进行一次为期十天的访问，我建议 I have received your letter saying that you plan to have a visit to China for ten days next month. I recommen
21、d that(2) 写此信是要提出我对饭店管理进一步提高和改进的建议建立我们自己的网站来吸引更多的客户。 I am writing to you to present what I think on the further improvement of our hotel so as to establish a website of our own to attract more clients.第二部分：介绍详情、说明原因套语：无第三部分：提出建议套语：我建议Id like to suggest that May I suggest thatIn my opinion I would li
22、ke to make a recommendation that I am writing to advise you of If I were you, I would 第四部分：提出希望采纳建议，并表示谢意，盼望回复套语：(1) 对你就此事的关注不胜感激。 Thank you for your attention.(2) 请仔细考虑我的建议，谢谢。 Please take good consideration of my advice. Thanks.建议信模板Dear , I am delighted to learn that . 写信的原因 It . 引出作者的建议 In my op
23、inion . 表述建议内容 On one hand, . On the other hand, 提出建议的理由一 . 建议的理由二 As to , I suggest . 具体到某一方面的建议内容 If . 供被建议人选择的条件 It is unnecessary for you to . 建议内容的另外一方面 In addition, . 其他建议 I am sure . 对建议内容的评价对建议内容所做的承诺Please inform me . I am looking forward to .范文示例假设你是张颖，你的同学小王暑假要来北京度假一周，根据以下提示给他写一封建议信。1、表示欢
24、迎。 2、提出对度假安排的建议。 3、提醒应注意的事项。A Letter to a SchoolmateDear Xiao Wang,I am very glad to know that you are soon coming to Beijing to join me in the summer holiday. I have been looking forward to your arrival. Since you can stay in Beijing only for a week, I am afraid that you will have a tight schedule
25、for visiting the numerous places of historic interest. My suggestion is that you first visit some famous places that you have the greatest interest in, such as the Palace Museum, the Summer Place, and the Great Wall, then you can visit those places you think less important. I believe this kind of ar
26、rangement will make you have enough time to appreciate what you really want to see. Moreover if you really want to be a good traveler, I advise you to read some introductory books to these places before you come to see them with your own eyes. With more knowledge about these places, you will have a
27、better understanding of Chinese history and culture.I am eager to meet you soon in Beijing. Wish you in advance a pleasant trip to Beijing. Best wishes!Yours ever,Zhang Ying你的朋友写信来询问关于如何报考的问题，请你根据以下的提示给他写一封回信。 1建议报考的专业及理由； 2报考该专业的基本条件； 3应当如何备考。A Letter of Reply to a FriendDear Tom,I am glad to know
28、youre going to apply for admission to our university. With regard to major, I advise you to apply for the English major, because the English major of our university wins a notable fame through the whole nation by its modern teaching equipments and prestigious professors. Also, generally graduates ma
29、jored in English in our university get desirable employment on job markets. And some requirements are essential for applying for the English major of university. Firstly, you should be good at English grammar and have a considerable vocabulary. Secondly, you should be adept in spoken English for an
30、oral test is followed after normal examination. Thirdly, good listening ability is also required.Therefore, when making the preparation you should pay attention to enlarging your vocabulary and practicing the grammar. At the same time, you should practice the listening and oral English persistently.
31、 And, of course, to reach the goal, lots of exercises are necessary. Yours,Zhang Ying 4. 申请信 (Letter of Application) (1) 申请信写作方法首段： a. 自我介绍 b. 申请原因 c. 说明写信目的主体： a. 详述有关背景资料：资历、教育、工作经历、兴趣爱好； b. 询问有关学校、课程等具体内容。尾段： a. 强调上诉材料重要性；b. 希望尽快得到满意答复；c. 要求手册及申请表；d. 表示感谢。 (2) 写作流程图说明写信的目的介绍自我（包括：学历、工作简历、在学校或工作单位
32、表现）说明申请职位或学位的原因恳请招聘单位或所申请的学校考虑自己的申请，并表示谢意，期望回复第一部分：说明写信的目的套语：(1) 兹申请刊登在上的.工作。 I am writing to apply for the post of advertised in (2) 见上刊登的贵公司广告，我谨申请应聘贵公司的职务。 In reply to your advertisement in , I beg to apply for the post of in your company.(3) 看到贵公司在报上招聘的广告，我马上感到这正是我这段时间所要寻找的工作，并且我能胜任。 Immediately
33、 I saw your advertisement in the paper for I felt it was just the kind of post for which I have the qualifications and for which I have been looking for some time.(4) 我想申请入贵校学习。 I would like to apply for admission to your college.(5) 我想在贵校系继续深造。 I would like to further my studies in department of yo
34、ur university.第二部分：介绍详情套语：(1) 我的专业爱好是，我了解贵校在上述领域有极好的计划。 My major interest is , and I understand your university has a good program in those fields.(2) 年，我出生于.。 .年，我毕业于.大学.专业。毕业后一直在 .工作，因此积累了该领域丰富的知识和经验。 Born in inI graduated fromUniversity majoring in I have been working in since my graduation, and
35、I have therefore attained a fair knowledge and experience in this field.(3) 毕业后，我先担任, 随后担任，现任职于.。Upon graduation, I first worked as The following job was and currently I am working for (4) 我现在就读于北京第二外国语学院，即将毕业于英语专业。 I am now studying at Beijing Second Foreign Language Institute and will soon be grad
36、uated as an English major.第三部分：说明申请职位或学位的原因套语：(1) 贵公司目前从事的这种工作特别使我感兴趣。 The kind of work in which your company is engaged particularly interests me.(2) 我认为我具备了报上刊登的贵公司一职所要求的必要条件和经验。 I feel I have the necessary qualifications and experience needed for the position of advertised in the newspaper.(3) 对我
37、来讲，这些经验加上我的学历，使我具备了担任贵公司一职的条件。 It seems to me that this experience, together with my education, has given me ideal preparation to assume the role of in a firm such as yours.(4) 受我所学课程的影响，我对饭店、酒店管理产生了浓厚的兴趣。 Under the influence of the courses I have taken, I have developed a special interest in Restau
38、rant and Hotel Management.第四部分：恳请招聘单位或所申请的学校考虑自己的申请，并表示谢意，期望回复套语：(1) 如能尽快回复，将不胜感激。 Your prompt response will be much appreciated.(2) 希望贵校能给我寄来空白申请表。 I hope you will kindly send me an application form.(3) 如能收到所需的申请表和有关入学的指南我将十分感激。 I would greatly appreciate receiving copies of the required applicatio
39、n forms and any instructions you may be so kind as to give me regarding my possible admission.(4) 希望同意面试，届时我可以更详细地说明我的条件。 I hope I may be granted an interview, when I can explain my qualifications more fully.(5) 我将乐意在您方便时接受面试，届时我将进一步介绍自己。 I should be pleased to attend for an interview at your conven
40、ience, when I could give you further details concerning myself.范文示例例1入学申请Dear Sir,I should be very grateful if you would let me have information about admission to your university and details of any scholarships that may be offering to students from other countries.I have finished my middle school s
41、tudies here and hold the Middle School Graduation Certificate.Last year, I was elected to the schools honor society. And I had been editor of the school yearbook.I would like to go to your university because it emphasizes learning. I also feel that it will provide me with greater opportunities to pa
42、rticipate in extracurricular activities such dramatics and writing. I hope for a place for the next autumn.I look forward to hearing from you soon. Yours faithfully, 例2工作申请 A Letter of Application for a JobDear Sirs,I am looking for a position in an engineering department in which I may use my train
43、ing in computer science to solve engineering problems. I would be interested in exploring the possibility of obtaining such a position within your firm.I expect to receive a Bachelor of Science degree in mechanical engineering from Tangshan Institute of Technology in June. Since September 1993 I hav
44、e been participating, through my institute, in the Professional Training Program as Programmer Trainee and have gained a great deal of experience in computer applications. Details of the academic courses I have taken are contained in the enclosed resume.May I have an appointment for an interview with you to discuss my qualifications in detail? Please write to me at my home or telepho
