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1、县工商局信访工作制度 一、信访工作原则 1、坚持实是求是的原则,认真搞好调查研究,在政策允许的范围内积极给予解决。 2、认真执行党的方针政策和法律法规,信访人的正当权益、合法要求应当满足;对超出政策规定的要求,要做好疏导工作,坚决维护政策、法律的严肃性,维护党和国家的利益。 3、解决问题与思想教育相结合。信访人属思想认识问题要通过思想教育的方法、民主的方法、批评与自我批评的方法、说理的方法进行疏导教育,使他们提高认识问题、放弃过高要求。对无理取闹者,要严肃处理。 二、信访工作内容 1、受理本系统、本单位和上级机关交办的来信来访事宜,为信访群众排忧解难,满足群众的正当要求。 2、向局各有关单位交
2、办来信,来访事宜,并督促检查处理情况。 3、及时处理群众的各种建议式批评意见,调解社会矛盾,维护社会安定。 4、定期综合研究人民群众来信、来访的情况和问题,脑量向局领导反映有苗头或倾向性的问题,并提出解决问题的建议,对揭发检举的信访案件,要做好保密工作。待添加的隐藏文字内容2 5、协助局领导检查本系统、本单位的信访工作,发现和处理问题。 三、信访工作的落实 1、工商行政管理局监察室负责信访工作。 2、监察室对来信,来访,要做好登记和记录,按照分级负责归口办理的原则,对应该转办的来信或来访案件要经局长批示后及时转办。承办单位要按转办要求将办理结果答复本人,并向市工商行政管理局办公室报告办理结果。
3、信访案件要立卷归档。 29C91AFE4CED1B6C8795AD9C91AFE4CED1B6C8795AD91AFE4CED1B6C8795AD9C91FE4CED1B6C8795AD29C91AFEDD1B6C87D1B6C8795AD9C91AFE4CED1B6C8795AD91AFE4CED1B6C8795AD9C91FE4CED1B6C8795AD29C91AF95AD9C91AFE4CED1B6C8795AD91AFE4CED1B6C8795AD9D1B6C8795AD9C91AFE4CED1B6C8795A1AFE4CED1B6C8795AD91AFE4CED1B6C8795AD
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