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1、政务服务管理局第二批群众路线教育实践活动心得体会正当全国深入开展党的群众路线教育实践活动高潮之际，我作为一名普通的政务服务工作者，以认真学习中央、省、市相关文件精神为指导思想，通过深入基层，深入实地，深入群众体察民情，了解民意、倾听民声，就如何开展好教育实践活动作了一些思考，从中也有了一些新的认识和体会。 我认为，群众思维就是我们想问题办事情要以群众为先，要站在群众的立场，切实维护群众的利益，充分听取群众意见，体现群众意愿的一种思维模式，它具有一定的思维定势，对人的言行，性格和心态产生引导性和调节性的作用。该模式的实施深得广大群众的赞誉，是从根本上解决“四风”问题的有效途径，而现实生活中仍有极
2、少数基层干部庸懒散慢玩浮推怕滑，其思想行为与群众路线不相匹配，这与基层党组织建设密不可分，形成以“活动活动、活活动动”为指导思想，以“灵活机动”的方式，应对教育实践活动，以“浅行”应对“践行”，以“务虚”替代“务实”。表面上看，他们曾到一线，进基层，访贫问苦、嘘寒问暖，问政于民，问需于民，但仅仅只是访访问问，一问了之，未从根本上解决问题，浮于表面的“浅行”群众路线，诸如此类，都是缺乏群众思维的具体表现。因此，作为一名国家工作人员如何在日常工作中践行群众路线，养成群众思维，让群众思维成为我们的一种思维定势，成为统领各项工作的行动指南？除了要认真系统地学习党的各项方针、政策和法律法规外，要从“三个
3、”突出上作为工作的着力点： 其一、在干部的选配上突出群众性。特别是对一线干部的选配，我们知道，一线群众最有说话权，他们长期在一线，服务于一线，生活在一线，干部在思想认识上是否有群众观念，是否有公仆意识，群众感悟最深；干部驾驭全局、协调统筹等工作能力的强弱，群众心中最明；干部工作作风是否过硬是浮于表面的“水上漂”，还是深入底层的“潜水艇”？是图形式走过场，还是动真格求实效？群众看得最透；干部是真正溶于群众，甘为公仆，还是游离于群众，高高在上？群众判断最准。因此，建议在干部的选配上，一定要突出群众的参与权，话语权、选任权、通过群众举荐，探索选人用人的科学机制，最大限度地突出群众意愿，让真心实意为群
4、众办实事、办好事、扎扎实实为群众办真事，确确实实办得成事，久经考验不出事的基层干部，政治上靠得住，工作上有本事，作风上过得硬，群众信得过，真心实意听民声，深入基层查民情，真抓实干解民忧，以情为民所系，权为民所用，利为民所谋的实实在在的干部在群众举荐中脱颖而出，委以重任。让那些作风虚浮、好大喜功，群众观念淡薄，唯我唯上，狂妄自大，目中无人，对上是绵羊，对下是豺狼，不把群众放在心上的思想严重的冠冕堂皇的人无提拔重用的空间。 其二、在政绩考核上突出群众性。考核一个干部的优劣，既要看他的政绩，更要看他的品行（对群众是冷、逛、硬还是暖、和、逊），而考核一个干部的政绩，一定要看其工作的实际成效，那种自吹自
5、擂的自述政绩，单位同事“互吹互擂”的所谓政绩，仅作参考或弃之一旁，不能轻信。一定要实实在在做事，把心深入基层，深入群众，从群众的口碑中听政绩，从看得见、摸得着的办事成效中看政绩，想方设法挤出所谓政绩中的形式主义“水分”，不能从表面上看领导干部为民干了多少事，还要看这位领导干部为民谋了多少利，事情干得再多，如果只是流于形式，浮在表面，表面上看干得轰轰烈烈，摊子铺得大，项目上得多，实则劳民伤财，如此干事，徒劳无功。如果真正俯下身子，以民为本，瞄准项目再真抓实干，干出成效，才是真正的亲民为民利民惠民，做事情干工作要先瞄准后开枪，而不能先开枪后瞄准，继而以点带面，扎实铺开，谋求群众利益的最大化，才是名
6、副其实的政绩。 其三、在谋事决策上突出群众性。基层干部在做规划、设计或者决策时，一定要充分考虑群众因素，最大限度地让群众参与，必要时举行听证会，广泛听取社会各界和群众呼声，充分体现群众的主人翁地位，现实生活中，不妨时常听到干部思想觉悟高，知识水平高，协调统筹能力强，在谋事决策上就应该由干部作主，殊不知，许多的远见卓识都来自于人民群众，因干部大都专注于大事，因而多有意想不到之谋略。而人民群众世代繁衍于斯、生于斯、长于斯，没有任何人比人民群众更专注于自身的生存发展，因而他们在决策上一定有诸多精辟见解和经验。在谋事决策上一定要广泛听取群众意见、建议，在科学评估的基础上突出群众性。这样，才能在谋事决策
7、上真正体现以民为主的民主意识，才能减少谋事决策上的失误。再者，就算是干部见多识广、谋事英明，决策科学，但若离开了群众的支持和参与，得不到群众的拥护，那谋划只能是嘴上谋谋，纸上划划，决策只能是定在会上，挂在墙上，说在嘴上，很难付诸实施，若某些官僚主义者，硬要以长官意志办事，抛却民主“霸王硬上弓”势必遭到群众反对，甚至激起民愤，引发群体性事件，终致事与愿违、适得其反；然而，怎样才能在谋事决策上突出群众性呢？实践告诉我们最重要的一条就是要严格执行责任追究制，更加突出权利与义务的对等关系，让那些撇开群众，独断专行，唯我独尊的独裁者，在决策失误造成群众利益、国家利益不同程度受损时应毫不留情地追究其相应责
8、任。当然，对一些经过集思广益，多方考察，深入调研，专家论证，证明为切实可行的决策，群众不理解、不支持的，要积极引导，耐心细致多做说服、解释工作，必要时向党委政府和上级部门报告的基础上，带领群众到先进地区，示范地区参观学习，考察借鉴，以求得群众的广泛支持和理解，最大限度地体现出谋事决策的群众性。笔者深深体会到：在现实生活中，无论处理什么事，我们要学会用群众思维来分析问题、解决问题。只有这样党的根基才会稳固，人民生活才会更加幸福，发展来自人民，人民群众是真正的英雄；要把群众思维力践于行，做到敬民、知民、爱民、惠民；实现好、维护好、发展好最广大人民的根本利益，真心关爱群众，乐民之所乐，忧民之所忧，全
9、心全意为人民服务是政务服务工作者永不变色的根本宗旨。 总之，实践告诉我们，没有落后的群众，只有落后的工作，要立足群众思维，才能真正践行好群众路线教育实践活动，密切党群干群关系，紧紧依靠群众，挖掘群众智慧，充分发挥正能量，促进经济社会持续健康发展，圆中国梦走复兴路。3PtGZ7R4I30kA1DkaGhn3XtKknBYCUDxqA7FHYi2CHhI92tgKQcWA3PtGshLs50cLmTWN60eo8Wgqv7XAv2OHUm32WGeaUwYDIAWGMeR4I30kA1DkaGhn3XtKknBYCUDxqA7FHYi2CHhI92tgKQcWA3PtGZ7R4I30kA1DkaG
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