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1、2023/7/1,1,Chapter 5,Social Interaction,2023/7/1,2,Role behavior expected of someone who holds a particular statusRole set a number of roles attached to a single status,2023/7/1,3,By the end of this chapter,you should be able to:,1.have a better understanding of the conventions and expectations of d
2、ifferent cultures in areas such as:Forms of addressGreetings FarewellsComplimenting and respondingInviting Paying for a mealShowing hospitalityDisagreeing,etc.,2023/7/1,4,2.be more aware of your own behavior patterns and how they are shaped by Chinese culture.3.know how to avoid or lessen misunderst
3、anding in intercultural communication and be able to convey your ideas more successfully.,2023/7/1,5,A.The young lady Marilyn in America addresses her mother-in-law by her first name,Ellen.How do you account for this?Could the same thing happen in China?Why?B.In China we address a stranger with an a
4、dvanced age Grandpa or Grandma.Why do we do so since that stranger is not connected to us by blood?How does this sound to an English ear?C.We Chinese routinely use many position-linked or occupation-linked titles to address people,such as wang jinling(王经理),ma juzhang(马局长),zhang zhuren(张主任),li yishen
5、g(李医生),etc.Do Americans have similar customs?,Activity 1 Forms of address,2023/7/1,6,Case study,A Situation:What to say E.G.A conversation between Susan and Mrs.Zhang,her mother-in-law,at the airport when leaving China.The husband is interpreting for them.,2023/7/1,7,Susan:Mrs.Zhang,come to New York
6、 if you want.Husbands translation:妈妈，您可一定要来纽约看看。Mother:不去了，给你们添麻烦。Husbands translation:Oh,it depends on the physical condition.Susan:Yes,oh thanks for your delicious food,I like them very much.Husbands translation:谢谢妈妈给我们做了那么多好吃的。Mother:自家人谢什么，苏珊，你以后可不要再减肥了，身体健康才最重要哪！Husbands translation:Its my plea
7、sure,Susan,I hope you become even more beautiful.Susan:Thank you!The same to you.Husbands translation:谢谢妈妈，我祝您身体健康。Mother:谢谢，谢谢。,2023/7/1,8,Doctor,Professor,Judge,Preseident,Senator,Governer,Mayor,Colonel,Captain,etc.,Activity 1 Forms of address,2023/7/1,9,Work in pairs.List some common forms of gre
8、eting among the English-speaking people and Chinese people.then try to spot some differences,if there are any.Chinese culture is relation-oriented.Maintaining or promoting relation calls for something interpersonal,so it is quite acceptable in China to greet each other by asking private questions,wh
9、ile English people have a very strong sense of privacy.,Activity 2 Greetings,2023/7/1,10,“Good-bye”or“Bye-Bye”is acceptable both in English and Chinese,and it is a very formal way.English people also say“See you”,“See you later”,“Good night”,and“Have a nice day”.Those expressions convey less persona
10、l concerns than Chinese routines such as“Walk slowly”,“Stay longer”.,Activity 3 Farewells,2023/7/1,11,Compliments and praises are of great social functions.Concerning compliments and compliment responses,the pragmatic rules are various in different cultures.In American culture,the topic of complimen
11、ts can be varied.Their response to compliments is positive.Chinese people are shy to compliment others and also shy to accept compliments.,Activity 4Compliments and responses,2023/7/1,12,A.A Canadian woman acquaintance of a Chinese art teacher asked him to look over an article that she had written a
12、bout Chinese painting.He agreed,but added something politely.What do you think he would like to add?B.A famous Chinese actress married a German.One day when she was acting,her husband was there watching,saying again and again that she was the best actress.The actress colleagues present asked her aft
13、erwards to tell her husband not to praise his own wife like that in public.On learning this,the German wondered what he did wrong.,Activity 4Compliments and responses,2023/7/1,13,Activity 5 Inviting,Now study the following statements and think how you would respond to each of them.Discuss in small g
14、roups.Lets get together soon.I haven t seen you for a long time.You must come round for dinner sometime.Its good seeing you.Ill invite you to tea later.Im going to give a party this weekend.Come if you like.How about joining us for dinner this Friday night?,2023/7/1,14,Activity 6 Footing the Bill,Ta
15、sk 1:Whose Treat?Situation:When someone suggests going for a meal,whos going to pay the bill?Task 2:Customs and LanguageTask 3:Meaning from Contextgo Dutchpool ones moneypick up the tabbuy ones round,2023/7/1,15,Activity 7Showing Hospitality in Different Ways,Task 1:Too modest?-When“No”Does not Mean
16、 No.We Chinese usually say“no”when somebody offers something,because_.After we say“no”,we usually _,but that never happens in a foreigners home.If the host just brings the food or drink and ignores our“no”,we will_.,2023/7/1,16,Activity 7Showing Hospitality in Different Ways,Task 2:Sharing Knowledge
17、:Yes and NoThe Japanese word“Hai”Different ways of saying“No”across culturesThe Japanese“No”,2023/7/1,17,Activity 7Showing Hospitality in Different Ways,Task 2:Sharing Knowledge:Yes and NoWhat does it mean to intercultural communication?In English cultures,its easy to say“no”to something they do not
18、 want to do.But in many eastern cultures,its difficult to say“no”.To refuse an invitation or a request with“no”or a similar phrase,is felt to be impolite.Its thought to be selfish and unfriendly.,2023/7/1,18,Activity 8 Disagreeing Agreeably,Task 1:Different Approaches to Refusing Requests Direct and
19、 Indirect Communication Style(Personal and Contextual Communication Style)(Instrumental and Affective Communication Style),2023/7/1,19,Activity 8 Disagreeing Agreeably,Task 1:Different Approaches to Refusing Requests 1.Direct communication style With direct communication style,speaker expresses his
20、intention（need and desire）openly and directly.Direct styles are often used in low-context,individualistic cultures.Verbal precision and self-expression are valued.2.Indirect communication style In an indirect communication style,which is often seen in high-context and collectivistic cultures,speaker
21、s usually hide or hint their intentions during interaction.,2023/7/1,20,Basic Theory:Communicative Styles,IndividualismConsider individualDistinguish forms of discourse lessPay attention to context lessExpress explicitly and directlyPeople infer less,CollectivismConsider groupDistinguish forms of di
22、scourse morePay attention to context moreExpress inexplicitly and indirectlyPeople infer more(Fukushima 2000:134),2023/7/1,21,Activity 8 Disagreeing Agreeably,Task 2:Face:Goffman Positive face is the desire of being seen as a good human being.Negative face is the desire to remain autonomous.,2023/7/
23、1,22,Face:Brown and Levinson,Face is the public self-image that every member wants to claim for himself.It refers to that emotional and social sense of self that everyone has and expects everyone else to recognize.Face consists of two related aspects.,Brown&Levinson 1987:61,2023/7/1,23,Activity 8 Di
24、sagreeing Agreeably,Task 2:Face“Face”is the negotiated public image,mutually granted each other by participants in a communicative event.（贾玉新：面子是交际事件中的参与者所相互给予的、相互协同的公共意象。）,2023/7/1,24,Activity 8 Disagreeing Agreeably,Task 2:Face（FTA）Many acts threaten the positive or negative face(or both)of the sp
25、eaker and/or hearer(by imposing on him or her);disagreements threaten the hearers positive face.,2023/7/1,25,Activity 8 Disagreeing Agreeably,Task 2:FaceRefusalsClassification of Refusals(Beebe et al.1990:72-73)I.Direct“I refuse”“No”“I cant.”“I wont”.“I dont think so.”,2023/7/1,26,Activity 8 Disagre
26、eing Agreeably,Task 2:FaceRefusalsClassification of Refusals II.IndirectA.Statement of regret(e.g.,“Im sorry.”;“I feel terrible.”)B.Wish(e.g.,“I wish I could help you.”)C.Excuse,reason,explanation(e.g.,“My children will be home that night.”;“I have a headache.”)D.Statement of alternative1.I can do X
27、 instead of Y(e.g.,“Id rather.”“Id prefer”)2.Why dont you do X instead of Y(e.g.,“Why dont you ask someone else?”),2023/7/1,27,Activity 8 Disagreeing Agreeably,Task 2:FaceThe Confucian legacy of consideration for others and concern for proper human relationships has led to the development of communi
28、cation patterns that preserve one anothers face.Indirect communication helps to prevent the embarrassment of rejection by the other person or disagreement among partners,leaving the relationship and each others face intact.,2023/7/1,28,Activity 8 Disagreeing Agreeably,Task 3:Defending Face“Defending
29、 face”is one of the main factors influencing Japanese behavior.Concrete mechanisms(indirect forms of communication)for defending face-mediated communication(asking someone else to transmit the message);refracted communication(talking to a third person in the presence of the hearer);acting as a deleg
30、ate(conveying ones message as being from someone else).,2023/7/1,29,Activity 8 Disagreeing Agreeably,Task 3:Defending FaceA significant difference between North American and East Asian communication patterns.American“The door is open”.Japanese“Its somewhat cold today.”,2023/7/1,30,Task 4“Face”in Chi
31、nese cultureThe conception of face in Chinese culture is different from Brown and Levinsons definition.Brown and Levinson declare that face is the self-image in social life.,2023/7/1,31,In Chinese culture and social life,“脸”or“面 子”is used to control and modulate social acts.We can understand the imp
32、lication of face as the following:“个人的需要不要超过社会给予的身份地位，代表的是个人从属于社会的价值观。”顾曰国,2023/7/1,32,顾曰国（1990，1992）曾经指出，现代汉语中的“礼貌”起源于中国古代的“礼”。管子五辅中明确指出，礼就是维护现行社会等级差别的行为法则。“上下有义，贵贱有分，长幼有等，贫富有度，凡此八者，礼之经也”。,2023/7/1,33,中国人的脸，不但可以洗，可以刮，并且可以丢，可以赏，可以留。林语堂脸与法治要脸，赏脸，丢脸，争脸，爱面子，丢面子，留面子，碍面子，有面子，争面子，讲情面，不要脸，无脸见人，撕破脸皮，翻脸不认人，打
33、肿脸充胖子，不看僧面看佛面，死要面子活受罪。阿Q 孔已己饿死事小,失节事大。,2023/7/1,34,Individualism-collectivism of culture:preferences for self-oriented or other-oriented face workSmall-large power distance:preferences for horizontal or vertical face work.,Facework:Cultural Differences,2023/7/1,35,Facework competence:4 criteria of facework competence appropriateness effectiveness adaptability interaction satisfaction,Facework:Cultural Differences,2023/7/1,36,
