《办公室英语-发传真&写邮件.ppt》由会员分享，可在线阅读，更多相关《办公室英语-发传真&写邮件.ppt（18页珍藏版）》请在三一办公上搜索。
1、办 公 室 英 语,发 传 真,1.发传真必备第一句：你能把它传真给我吗,经典表达：Could you please fax the invoice/invitation/quotation to me?你能把发票/邀请函/报价单传真给我吗？举一反三：Would you like to fax XXX to me?Please send me a fax.My fax number is XXX.传真机号码的构成国内传真号码：区号（北京010，广州020，上海021，天津022）+传真号码国际传真号码：国际代码（00）+国家代码（中国86，美国1，日本81，德国49）+区号（去掉区号前的0）+
2、传真号码,2.发传真必备第二句：我要给XXX发传真，请给我个信号,经典表达：Im sending a fax to XXX.Please give me a signal.我要给XXX发传真，请给我个信号。举一反三：I guess there is something wrong with their fax machine.It is unavailable now.Ill send it later.,3.发传真必备第三句：传真已发，请查收,经典表达：I have faxed you XXX.Please have a check.我已经把XXX传真给您，请查收。举一反三：It would
3、 be great if you sign it and fax it back to me.须知：有些文件需要对方在收到传真后签名、批注，那么就请对方稍后再把以签名或批注的传真再发还给你。,4.发传真必备第四句：传真有些问题，请再发一次,经典表达：I have received your fax.But some pages were missing.Could you please fax it again?传真已收到，不过有缺页，请再发一次。举一反三：There were some pages too blurred to read.Please send it again.Im afr
4、aid you have sent the wrong file.Could you check it and send it again?,办 公 室 英 语,写 邮 件,电子邮件不应是人际交流首选的方式,面谈是促成有效沟通的最好方式。在双方不熟悉的情况下，一个半小时的面谈最能促成有效的沟通。在不具备面谈的条件下，应首选电话。如果面谈和电话的方式都不可能，才会选择电邮。尤其是办公室同事之间的交流，最好是走到对方的座位或者办公室，面对面交流最有效。首选电邮的情况包括：传递文件资料、留下书面证据、通知多人某项工作的进展等。,写邮件的四个基本原则,数据准确逻辑清晰信息全面礼貌周到,1.写邮件必备：
5、详细信息我会发电邮告诉你。,经典表达：Ill email you tomorrow with the details.我明天发电邮说明详细信息。举一反三：Ill send an email to the parties concerned ASAP.Ill write an email to explain the details.Let me check the email and report to you later.,2.邮件常用英文缩写,TO：收件人，主要阅读邮件的人。CC：CC的全名是Carbon Copy，即抄送。只要是和该邮件所涉及信息相关的人，需要了解该邮件信息的人都要去CC
6、。BCC：BCC的全名是Blind Carbon Copy，即加密抄送。FW：FW的全名是Foward，即转发。你在发邮件给某人的时候，同时转发给其他很多人。,2.邮件常用英文缩写,ASAP:as soon as possible PS:Post scriptAOB:any other businessThks:thanks BR：best regardsBTW：by the wayFYI：for your information FYR：for your reference,addressee收件人 address地址 subject主题 attachment附件 mailinglist邮件
7、列表 inbox收件箱 outbox发件箱 spam垃圾邮件,3.邮件开头称呼要恰当,经典表达：Dear Sir/Madam 亲爱的先生/女士举一反三：Dear Mr.Johnson 亲爱的约翰逊先生Hi Sue 苏，你好Hello Fred 你好，福瑞德,4.直奔主题,经典表达：Im working on an article about XXX,and wondered if you had a few minutes to answer the following three questions.我现在正在写一篇关于XXX的文章，不知道您有没有时间回答3个问题呢？举一反三：Id like
8、 to discuss the revisions with you.Would Tuesday at 2pm be a good time?我想和你谈谈修订的事。这周二下午两点您有空吗？Ive attached the documents you requested at our meeting yesterday.昨天会议上您要求的文件已附上，请查收。,5.咨询信息/建议,经典表达：Shall you have any problem accessing the folders,please let me know.如果存取文件有任何问题请和我联系。举一反三：Thank you and l
9、ook forward to having your opinion on the schedule。谢谢你，希望能听到更多你对日程计划的建议。Look forward to your feedbacks and suggestions soon。期待您的反馈建议！Feel free to give your comments。请随意提出您的建议。,6.意见反馈,经典表达：Please see comments below。请看下面的评论。举一反三：My answers are in blue below。我的回答已标蓝。I add some comments to the document
10、for your reference。我就文档添加了一些备注，仅供参考。,7.附件,经典表达：Please see comments below。请看下面的评论。举一反三：I enclose the evaluation report for your reference。我附加了评估报告供您阅读。Please check the attached file for todays meeting notes。今天的会议记录在附件里查收。The attachment is the design document,please review it。设计文档在附件里，请评阅。,8.感谢,经典表达：Thank you so much for the cooperation。感谢你的合作！举一反三：I really appreciate the effort you all made for this sudden and tight project。对如此紧急的项目您做出的努力我表示十分感谢。Thanks for your attention!谢谢关心！Your kind assistance on this are very much appreciated。我们对您的协助表示感谢。Really appreciate your help!非常感谢您的帮助！,Thank you！,
