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1、,上海交通大学出版社,Book II,应用型大学英语系列教程,应用型大学英语综合教程,Application-oriented college English Course,上海交通大学出版社,Back,Next,Language Skills Development,Language in Use,Enhancement of Language Abilities,Unit 5,Unit Five,Table of Contents,上海交通大学出版社,Focus1 content,Back,Next,Starter,Text:Goodbye,Mr.Foster,Working with w
2、ords and phrases,Discussion,Practice:interpreting,Practice:translation,Practice:writing,Surfing the Internet,Highlights,Table of Contents,Part 1 Language Skills Development,上海交通大学出版社,focus1highlights,Back,Next,HighlightsS:An ideal jobL:Good restaurant serviceR:Goodbye,Mr.FosterW:How to avoid coordin
3、ation problems in writingInternet work:Finding a job for Mr.Foster,Part 1 Language Skills Development,上海交通大学出版社,Back,Next,1.Starter,A.What is an ideal job?Put the following statements in order of importance(1=most important,8=least important).Discuss in class.,a.My colleagues must be friendly.b.Ther
4、e must be chances to learn new skills.c.The work must be creative and interesting.d.I want good pay so that I can save up to travel around the world.e.My work must be appreciated.f.Im looking for an exciting working environment.g.The job must give high social status.h.I would like to freelance for d
5、ifferent companies.,The order of importance:1._ 2._ 3._ 4._ 5._ 6._ 7._ 8._,Reference Answer,There is no fixed answer,上海交通大学出版社,Back,Next,1.Starter,B.Listen to a passage and answer the following questions.,1.How do customers usually respond to the service offered to them at a restaurant?,Customers a
6、re quick to complain when things go wrong,but are always slow to offer praise when things go right.,2.How did the waiter serve the speaker and his family?,The waiter was really attentive to them,and never let them run out of sweet tea.,上海交通大学出版社,Back,Next,1.Starter,3.What did the speaker do after th
7、e meal?,He left the waiter a nice tip and told the manager how pleased they were.,4.Who was pleased when the speaker praised the waiter?,Both the manager and the waiters present were pleased with his praise.,上海交通大学出版社,focus1starter,Back,Next,1.Starter,上海交通大学出版社,focus1starter,Back,May I See the Manag
8、er?Having worked in food service when I was in high school,I know that people are quick to complain when things go wrong,but are always slow to offer praise when things go right.I have tried to make it a habit to report exceptionally good service as well as exceptionally bad service.For example,the
9、other day,our family went to eat at a local Mexican restaurant.The food was great.The service was great.Our waiter never let us run out of sweet tea,and thats not easy,not even for attentive waiters.It was an enjoyable evening.At the end of our meal,we left the waiter a nice tip,but I didnt think th
10、at was enough.So on this,Next,1.Starter,Tapescript,上海交通大学出版社,focus1starter,Back,occasion,I asked the waiter if I could speak with the manager so I could let her know how pleased we were.His eyes lit up,and off he went.I told the manager how pleased we were with the food,and that our waiter was excel
11、lent and took good care of us.She was all smiles.All the employees standing by wore similar smiles.The customers around us agreed.The good feeling was contagious.As we left,we were bid farewell as if we were old friends to the employees.It felt nice.Next time you get great service,feel free to ask f
12、or a manager.,Next,1.Starter,Text Lead-in,Warm up,Which one do you believe,“Good things happen to good people”or“Bad things to good people”?Give examples.How can we get on well with your colleagues in the office?b.sailboat,Back,Next,Text organization,Text Lead-in,上海交通大学出版社,Body(Paras._),Conclusion(P
13、aras._),Back,Next,2-8,Body(Paras._),9-14,15-16,Conclusion(Para._),1,The theme of the story:The unfair treatment of Mr.Foster.,The narrators initial encounter with Mr.Foster 8 years ago and how Mr.Foster earned the narrators admiration.,The development of the narrators admiration in the last 8 years
14、and the firing and recalling of Mr.Foster.,Mr.Foster quit his job because his heart was broken.,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,1 Can an employee do his or her job too well?If so,what do you do?Praise?Raise?Discipline?Terminate?Todays guest columnist tells the true story of Fos
15、ter,who did his job too well.,Translation,1 一个员工能把工作做得太好吗？如果他/她把事情做得太好了，是应该表扬？晋升？处分？还是炒鱿鱼？今天的客座专栏评论员讲述了一个关于福斯特的真实故事，他把工作做得太好了。,discipline:vt.处分；处罚e.g.The teacher disciplined the naughty child for his bad behavior.n.1)U 自制力e.g.The soldiers showed perfect discipline under fire.2)U 训练，磨炼e.g.A little di
16、scipline would do him a world of good.3)C 纪律e.g.The new teacher cant keep discipline in the classroom.He doesnt have to submit to ordinary disciplines.,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,2 I met him at least 8 years ago at the Atlanta Hartsfield International Airport.He wore black
17、 pants and a white shirt with a black tie and bib apron.“Let me carry that for you,young man,”he said,noticing the balancing act I was performing with my luggage and the tray of food from Paschals Restaurant.,Translation,2 我是在亚特兰大哈兹斐尔德国际机场认识他的，至少有八年了。当时他身穿黑裤子白衬衫打着黑领带，系着一条挡胸工作裙。他看到我一手提着行李，另一只手端着从帕斯卡餐
18、厅买来的一盘食物,正努力保持平衡，便说：“我来替你拿那东西，小伙子。”,Balancing act(这里指保持平衡的动作；通常指需谨慎平衡各方力量的举措).,Meaning:he said,as he found that I had trouble keeping my balance as I was trying to carry the tray of food as well as my luggage.,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,3 The old fellow grabbed my tray wit
19、h a smile and was off,limping heavily on one leg that was obviously shorter than the other.I followed him around the escalator to an empty table I would never have found,and it was only then when I realized that he had also brought napkins,a straw,and packages of salt and pepper.items I usually forg
20、et.,Translation,Question about Para.3,3 这位老伙计笑着一把抢下我的盘子就走了。他走起路来瘸得很厉害，两条腿很明显长短不一。我跟着他绕过自动扶梯来到一张空桌子前。要不是他带路，我根本找不到这张空桌子。而这时，我才发现他把餐巾纸、吸管和食盐、胡椒粉也给带上了，都是些我自己往往会忘记的小东西。,grab:vt.抓住；攫取，抢夺e.g.The thief grabbed the purse and ran away with it.,focus1text,上海交通大学出版社,Back,Next,He showed me to an empty table whi
21、le helping me carry my tray of food as well as bringing me napkins,a straw,and packages of salt and pepper.items I usually forget.,1.How did Foster help me when I first met him?,Text:Goodbye,Mr.Foster,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,4 With a flourish,he wiped the table,removed
22、my plate from the tray and arranged it carefully with the napkins and the iced tea.Pulling back my chair as I hurriedly retrieved three one-dollar bills from my pocket,he smiled and said,“God bless you.”His name tag read:FOSTER.,Translation,4 只见他手一挥就擦好了桌子，从托盘上端下我的食物，小心地把它和餐巾纸还有冰茶摆在桌上。他把椅子往后拉的时候，我匆忙从
23、兜里掏出三张一美元的纸币，他笑着说：“上帝保佑你！”我瞥见他的名牌上写着：福斯特。,pull back:向后拉出，抽出e.g.The little boy insisted by pulling back his mothers handbag.Antonym:pulle.g.Push back your chair before you can safely stand up.,name tag:名牌cf.name card 名片,name board 招牌,name tape 布制名条,brand name商标,flourish:n.C,usu.sing.（引人注意的）夸张动作e.g.Th
24、e doctor ushered us in with a flourish.,remove:vt.拿开；移动e.g.Ants can remove something many times as heavy as themselves.He hasnt got enough strength to remove that stone.,retrieve:vt.取出；取回e.g.I ran back to my room and retrieved my bag.,read=say e.g.The sign reads/says“Parking Forbidden”.,上海交通大学出版社,fo
25、cus1text,Back,Next,Text:Goodbye,Mr.Foster,5 I was curious to see if this was a new service the airport had put in place.Certainly,I had never been“helped”before.I saw several other men and women dressed like my new friend,loosely assembled,and talking with each other,waiting without enthusiasm for t
26、ables to become empty.At that point,one of them would disengage from the group,clear any trash left on the table,wipe it down,and return to their co-workers.,Translation,Question about Para.5,5 我感到很新奇，想知道这是不是机场新的服务项目。当然，此前我从未享受过这种“服务”。我见到另外一些和我这位新朋友穿着一样的男男女女,懒散地聚在一起聊天，毫无热情地等待着客人离开餐桌。那个时候，他们中才会有一人从扎堆
27、中出来，清理留在桌上的垃圾，把桌子上上下下擦干净，然后又回到那群工友身边。,put in place:付诸实施e.g.Lets see whether they will keep their promise to put the new housing policy in place.,loosely:ad.松松垮垮地e.g.He enjoys lying loosely on the beach in the sunlight.,Meaning:I found that some men and women wearing the same uniforms as Mr.Foster ga
28、ther in a leisurely and relaxed way,chatting with each other and waiting coldly and passively to clean the table after the customers finished their meals and left.,wipe down:把上上下下擦干净e.g.The boss felt the surface of the table to see whether it had been wiped down.,wipe down:把上上下下擦干净e.g.The boss felt
29、the surface of the table to see whether it had been wiped down.,disengage:vi./vt.脱离；（使）分开e.g.We must disengage(our army)from the fighting.word formation:dis-cf.disapprove,discourage,dissatisfy,displace,disagree disorder,distaste,disrepair,focus1text,上海交通大学出版社,Back,Next,I took his service for a new s
30、ervice the airport had put in place.,2.What did I take Fosters service for at the beginning?,Text:Goodbye,Mr.Foster,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,6 Glancing around the huge area,I quickly spotted Foster.Smiling,laughing,and moving fast,he helped one person after another.He ne
31、ver waited to be summoned.He went where he was needed.,Translation,Question about Para.5,6,6 环顾宽广的餐饮区，我很快发现了福斯特的身影：他开心地笑着，快步移动着，不停地去帮助别人。他从不等待客人的召唤，哪里有需要他就出现在哪里。,Meaning:He was always ready to offer his service instead of waiting passively for the customers call.cf.“Cant wait(to)”，“can hardly wait(t
32、o)”迫不及待e.g.She cant/can hardly wait to see her son back from abroad.He couldnt/could hardly wait to join the Party.,glance:vi.扫视，瞥一眼e.g.He glanced at the envelope and recognized his uncles handwriting.n.C 一瞥e.g.At one glance,she realized what had happened.,focus1text,上海交通大学出版社,Back,Next,Mr.Foster he
33、lped one person after another,smiling,laughing,moving fast,never waiting to be summoned and going where he was needed;by contrast,his workmates were loosely assembled,talking with each other,waiting without enthusiasm for tables to become empty.,3.What was the sharp contrast between the service offe
34、red by the old man and that offered by his workmates?,Text:Goodbye,Mr.Foster,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,7 I was back through the airport the next day and couldnt wait to visit the food court again.Sure enough,there he was,the old man with the big smile.He helped me to a ta
35、ble as he had the day before(with napkins,salt and pepper,and a straw)and said,“God bless you,young man.”as he held out my chair.,Translation,7 第二天我返回时经过这个机场，迫不及待地又来到餐饮区。果然，他就在那儿，一位满脸笑容的老伙计。他就像前一天那样（带着餐巾纸、食盐、胡椒粉和吸管）把我领到一张桌子跟前，一边拉出我的座椅，一边说道：“上帝保佑你，小伙子！”,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.
36、Foster,8 I had a twenty folded and ready to place in his hand that day.I was impressed and inspired by this old man who struggled to walk,yet kept moving fast all the time as he cleaned empty tables and looked for people to serve.From that day forward,he was Mr.Foster to me.,Translation,Question abo
37、ut Para.8,8 那天我把一张事先折好的20美元纸币放到他的手里。这位老人使我大为感佩：他行走不便，却毫不懈怠地去收拾桌子，寻找需要招呼的客人。从那天开始，他就是我心目中的福斯特先生。,twenty=a twenty-dollar bill,fold:vt.折叠e.g.Most westerners never fold their money when they put it in their wallet.,inspire:vt.感动；激发；启示e.g.He inspired many young people to take up sport.,Meaning:Since that
38、 day,the author had been showing his respect by calling him Mr.Foster rather than busboy as most customers do.,focus1text,上海交通大学出版社,Back,Next,I called him Mr.Foster and gave him tips usually more than 20 dollars.,4.What did I do to show my respect for Foster for his exceptional service?,Text:Goodbye
39、,Mr.Foster,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,9 As the years rolled by,I developed a great admiration for Mr.Foster.I saw him several times each month and introduced him to anyone with whom I was traveling.“Watch this guy,”I would always instruct as he left our table.“And watch th
40、at bunch of other people over there dressed just like him.”The contrast was clear.,Translation,9 随着岁月的流逝，我对福斯特先生产生了一种景仰之情。我每个月都见到他几回，而且总要把他介绍给我的同伴。在他转身离去的时候，我总是叫他们看：“瞧瞧这个伙计，再瞧瞧那边跟他一样打扮的那拨人。”两者的对比不言而喻。,Meaning:As the years went by,I began to respect and like Mr.Foster a lot.,admiration:n.U 钦佩；赞赏，羡慕e.
41、g.The team felt great admiration for the coach.The fans admiration for the super girl was fantastic.,bunch:n.1)C 大量，大批 e.g.Your friends are all just a bunch of nobodies.2)C束，串，扎e.g.Miss White received a bunch of flowers from her admirer.,contrast:n.U,C 差别，明显差异e.g.There can be no differentiation with
42、out contrast.Black and white show a striking contrast.,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,10 I never once suspected Mr.Foster was making a play for tips.In fact,though I rarely slipped him less than twenty dollars,he often made me wait while he helped someone in obvious need of as
43、sistance.And whether they offered money or not,he always smiled,held their chairs and said,“God bless you.”,Translation,Question about Para.10,10 我从未怀疑福斯特先生是为了小费而作秀。事实上，尽管我给他的小费难得少于20美元，但是他却常常要我等他招待好那些明显需要帮助的人之后才过来招呼我。而且不论他们是否给他小费，他总是微笑着帮他们摆好椅子，说声：“上帝保佑你！”,making a play for sth.:为获得某物而作秀e.g.He ended
44、 up in failure as he made a play for the presidency.,in need of sth.:需要某物e.g.This project is in urgent need of funding.,in need of sth.:需要某物e.g.This project is in urgent need of funding.,Meaning:I never believed that Mr.Foster provided his good service for tips.,Meaning:In fact,though the amount of
45、tips I gave him usually exceeded twenty dollars,he still kept me waiting as he turned to someone else that he thought needed his help more than I.,in need of sth.:需要某物e.g.This project is in urgent need of funding.,focus1text,上海交通大学出版社,Back,Next,No.In fact,he still kept me waiting when there were oth
46、er people in obvious need of assistance whether they gave him tips or not.,5.Was it getting tipped that motivated Foster to offer his exceptional assistance to customers?Give examples to support your statement.,Text:Goodbye,Mr.Foster,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,11 And then
47、he was gone.Unable to find my friend,I asked the ladies at Paschals,“Where is Mr.Foster today?”12“Fired,”they told me.“They fired him.Humiliated him.Sent the man home!”,Translation,11 后来他不见了。我找不着这位朋友，就向帕斯卡餐厅的女工打听：“福斯特先生今天上哪儿啦？”12“被解雇了。”她们告诉我说：“他们炒了他鱿鱼，羞辱他，赶他回家啦！”,humiliate:vt.使（某人）蒙羞，羞辱（某人）e.g.I fel
48、t so humiliated when Mother slapped my face.The country was humiliated by defeat.,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,13 The Atlanta Airport Authority,I was told,had determined that Mr.Foster had become“a distraction”.They ordered him to stop helping people.“Stand with everyone els
49、e”,he was told,“and wait for the tables to become empty.You are a busboy;act like one.”,Translation,Question about Para.13,distraction:n.C,U 使人分心的人或事e.g.I study in the library as there are too many distractions at home.Lets invite her to the discoshe needs distraction.,13 我被告知亚特兰大国际机场管理层认为福斯特先生已经成了一
50、个“搅乱人心之人”。他们下令他停止帮助顾客。他们对福斯特先生说：“你就跟其他人站在一起，等客人走了再干活。你只是个收盘子的，就收盘子吧。”,focus1text,上海交通大学出版社,Back,Next,Because the Airport Authority believed that he was“a distraction”at work.,6.Why did the Airport Authority fire Foster?,Text:Goodbye,Mr.Foster,上海交通大学出版社,focus1text,Back,Next,Text:Goodbye,Mr.Foster,14
