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1、,DACUM工作坊培训DACUM workshop Training,DACUM工作坊的背景DACUM Workshop-Background,DACUM工作坊方法论DACUM Workshop-Method,DACUM现场实操DACUM Workshop-Practicing,目录,1,2,3,DACUM工作坊-背景DACUM Workshop-Background,1,人力资源 Human resource,4,2023/1/16,GETRAG,财务Finance,制造Manufacturing,行政公关 Admin&Public Relations,产品开发Product Develop
2、ment,销售&市场Sales&Marketing,信息技术 Information Technology,内部审计 Internal Audit,项目管理 Project Management,领导力&专业发展Leadership&Professional Development,质量&环境&健康安全Quality&Environment&Health Safety,采购&STA Purchas&STA,HR战略规划HR strategy planning 招聘recruitment 绩效performance员工关系employee relationship 薪酬与福利commission
3、&benefit 培训与发展training and development,1、企业培训体系建设与规划 Training system planning 2、培训需求调查与培训计划制定 Training demand survey&Training plan draw-up3、课程体系设计与开发 Curriculum system design&develop4、培训师培训 TTT training 5、柯式四级培训效果评估 4-level training effect evaluation。,GJT 课程体系目录GJT Curriculum System Contents,基于岗位序列的
4、课程体系设计 Position Sequence-based Curriculum System Design,岗位序列Positionsequence,职责分析Dutyanalysis,步骤分析Step analysis,绩效标准分析KPI analysis,KSA分析KSA analysis,学习主题theme,学习目标target,学习方式method,评估方式evaluation,课程体系设计CurriculumSystem design,DACUM工作坊DACUM workshop,H R,工 作 坊 workshop,8月31日Aug.31st,11月30日Nov.30th,H R
5、,学习内容content,DACUM工作坊-方法论DACUM Workshop-Method,2,2023/1/16,7,什么是DACUM？What is DACUM?,DACUM 主要应用DACUM Chief Application,2023/1/16,8,DACUM 应用DACUM Application,培训领域training area,HR其他领域Other area,知识题库的设定Knowledge library setup,工作流程梳理Work process teasing,岗位职责和任务描述Position duties&task description,组织构架分析/岗
6、位层级分析Organization structure analysis/position level analysis,绩效考核 指标的设计Performance assessment index design,课程体系设计Curriculum system design,2023/1/16,9,DACUM样例DACUM example,2023/1/16,10,DACUM工作坊布局DACUM workshop layout,Screen,1,2,3,4,现场：2-3位HR引导者 On-site:2-3 HR conductors每组each team：1位经理 one manager 2-
7、5位业务骨干 2-5 position experts,2023/1/16,11,DACUM工作坊原则DACUM workshop principle,将职位级别与论资排辈抛在脑后 throw away position level and social status 与会者人人平等 everyone is equal in the workshop.在别人的意见上“孵化”新的意见 generate new opinion based on other opinions 一次只允许一个人发言 everyone should make speech each time.提出建设性的意见,而不是一
8、味地给予批评 welcome constructive opinions rather than always criticizing 仔细认真地对待所有的职责/步骤描述 treat duties/steps description seriously,2023/1/16,12,XXX岗位序列XXX Positionsequence,岗位1Position 1,岗位2Position 2,岗位3Position 3,岗位4Position 4,职责 1Duty 1,职责 3Duty 3,职责 2Duty 2,职责4Duty 4,职责.Duty.,步骤Step,步骤 1Step 1,头脑风暴br
9、ainstorming,步骤 4Step 4,步骤 3Step 3,步骤 2Step 2,步骤 5Step 5,职责Duty,绩效标准KPI,绩效1KPI 1,绩效2KPI 2,绩效3KPI 3,KSA分析KSA analysis,K1,K3,K2,S1,S3,S2,A1,A3,A2,DACUM工作坊方法论DACUM Workshop-Method,2023/1/16,13,HR 组织架构HR organization chart,谢经理Ms.Xie,薪酬福利主管C&B张雯/Wendy,员工关系主管Employee relation戚子珺/Daisy,培训与员工发展主管Training&dev
10、elopment张燕/jenny,工厂人事科经理Plant HR 陈经理/Mr.Chen,培训专员Training specialist,培训助理Training assistant,PDC专员PDC specialist,英语培训师English trainer,绩效专员Performance specialist,员工关系专员ER specialist,信息系统专员Information system specialist,招聘专员Recruiting specialist,薪酬专员Salary specialist,薪酬福利助理C&B assistant,培训专员Training spe
11、cialist,薪酬福利专员C&B specialist,绩效专员Performance specialist,员工关系专员ER specialist,DACUM工作坊现场实操DACUM Workshop-Practicing,3,15,STEP 1：梳理岗位职责 Tease position responsibility,时间：15 min,2023/1/16,16,XXX岗位序列XXX Positionsequence,岗位1Position 1,岗位2Position 2,岗位3Position 3,岗位4Position 4,职责 1Duty 1,职责 3Duty 3,职责 2Duty
12、 2,职责4Duty 4,职责.Duty.,步骤Step,步骤 1Step 1,头脑风暴brainstorming,步骤 4Step 4,步骤 3Step 3,步骤 2Step 2,步骤 5Step 5,职责Duty,DACUM工作坊方法论DACUM Workshop-Method,17,STEP 2：明确步骤 clear each step,时间：30 min,2023/1/16,18,XXX岗位序列XXX Positionsequence,岗位1Position 1,岗位2Position 2,岗位3Position 3,岗位4Position 4,职责 1Duty 1,职责 3Duty
13、3,职责 2Duty 2,职责4Duty 4,职责.Duty.,步骤Step,步骤 1Step 1,头脑风暴brainstorming,步骤 4Step 4,步骤 3Step 3,步骤 2Step 2,步骤 5Step 5,职责Duty,绩效标准KPI,绩效1KPI 1,绩效2KPI 2,绩效3KPI 3,DACUM工作坊方法论DACUM Workshop-Method,19,STEP 3：明确绩效标准 Clear Performance standard,时间：30 min,2023/1/16,20,XXX岗位序列XXX Positionsequence,岗位1Position 1,岗位2P
14、osition 2,岗位3Position 3,岗位4Position 4,职责 1Duty 1,职责 3Duty 3,职责 2Duty 2,职责4Duty 4,职责.Duty.,步骤Step,步骤 1Step 1,头脑风暴brainstorming,步骤 4Step 4,步骤 3Step 3,步骤 2Step 2,步骤 5Step 5,职责Duty,绩效标准KPI,绩效1KPI 1,绩效2KPI 2,绩效3KPI 3,KSA分析KSA analysis,K1,K3,K2,S1,S3,S2,A1,A3,A2,DACUM工作坊方法论DACUM Workshop-Method,2023/1/16,
15、21,什么是知识-K？What is knowledgeK?,知识-经验的固化Knowledgesolidified experience一般满足三个条件conditions：1、被验证过的verified;2、正确的correct;3、被人们相信的convinced;,什么是技能-S？What is skillS?,运用知识/经验执行的一种活动方式或动作方式。Action to use knowledge如：1、跳绳rope skipping、打字type writing 2、识别变速箱的一个零部件Identify one part in gearbox3、运用8D方法分析异响问题Solve
16、 noisy issue with 8D,什么是态度-A？What is attitudeA?,个体对特定对象所持有的稳定的心理倾向，并由此产生的行为倾向性。Steady mental disposition and behavior tendency 如：勤奋hardworking 认真serious 专注concentration礼貌courtesy,KSA,2023/1/16,22,KSA提取KSA extraction,出色完成一个工作步骤需要哪些KSA？Which KSA are required to finish work?,示例：工作步骤-收集数据Example:work st
17、ep collect data,23,STEP 4：KSA分析 KSA analysis,时间：30 min,2023/1/16,24,成果Achievement,1,2,3,4,理清本岗位序列 clarify position sequence,梳理自身岗位的工作职责tease position responsibility,明确岗位所需的知识、技能、态度Clear up KnowledgeskillAttitude,明确岗位的绩效标准Clear performance standard,DACUM工作坊今日成果 DACUM workshop Todays achievement,2023/
18、1/16,25,学习内容1Content 1,学习内容3Content 3,学习内容5Content 5,学习内容2Content 2,学习内容4Content 4,学习内容6Content 6,XXX岗位XXXposition,学习内容7Content 7,学习内容8Content 8,学习内容9Content 9,学习内容.Content,XXX岗位序列XXX Positionsequence,岗位1Position 1,岗位2Position 2,岗位3Position 3,岗位4Position 4,职责 1Duty 1,职责 3Duty 3,职责 2Duty 2,职责4Duty 4,
19、职责.Duty.,步骤Step,步骤 1Step 1,头脑风暴brainstorming,步骤 4Step 4,步骤 3Step 3,步骤 2Step 2,步骤 5Step 5,职责Duty,绩效标准KPI,绩效1KPI 1,绩效2KPI 2,绩效3KPI 3,KSA分析KSA analysis,K1,K3,K2,S1,S3,S2,A1,A3,A2,DACUM工作坊方法论DACUM Workshop-Method,人力资源human resource,采购&STA Purchas&STA,26,2023/1/16,GETRAG,财务Finance,制造Manufacturing,行政公关Adm
20、in&Public Relations,产品开发Product Development,销售&市场Sales&Marketing,信息技术Information Technology,内部审计Internal Audit,项目管理Project Management,领导力&专业发展Leadership&Professional Development,质量&环境&健康安全Quality&Environment&Health Safety,HR战略规划HR strategy planning 招聘recruitment 绩效performance 员工关系employee relationsh
21、ip 薪酬与福利commission&benefit 培训与发展training and development,1、企业培训体系建设与规划 Training system planning2、培训需求调查与培训计划制定 Training demand survey&Training plan draw-up3、课程体系设计与开发 Curriculum system design&develop4、培训师培训 TTT training 5、柯式四级培训效果评估 4-level training effect evaluation。,GJT 课程体系目录,GJT 课程体系目录GJT Curric
22、ulum System Contents,2023/1/16,27,课程体系建立行动计划Curriculum system set-up action plan,说明statement：培训结束后的两周内，HR整理工作坊信息，并反馈给部门经理；HR clears up information collected and then feedback to department manager in two weeks after training;确认后的信息将会作为2016年部门培训需求调查依据；The information confirmed will be used for 2016 training demand survey;,Thank you for your attention,
