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1、Loss Control Action Plan In GZ/ZH/FS/HK Region,广州/珠海/佛山/海口区 损耗控制行动计划,20th March 2009,Regarding our regional loss situation,we set up this loss control action plan,please each store strictly follow it.,针对我们区损耗状况，我们制定了这项行动计划，请各店严格执行。,Loss Control Action Plan 损耗控制行动计划,(See attached 1),（见附件1）,(See attac
2、hed 2),（见附件2）,如何才能更好的执行试衣间程序 How to carry out Fitting Room procedure 广州新市店 GZXS store 2009.03.04,Attached 1：附件1：,为了更好的服务于顾客，体现新市店专业的服务方式,新市店在加强试衣间管理方面,采取了以下措施，从而降低损耗。In order to give best service to customers,show the professional service of XS store.We have adopted some measures on enhancing the ma
3、nagement of fitting room to reduce the loss.,之前状况 Before,有些顾客趁工作人员不注意时，直接冲进试衣间When the staff did not pay attention to the entrance,some customers rush into fitting room directly.,顾客进出试衣间时无人检查The customer in/out without checked.,1.无人值班 No duty staff2.有时有员工值班，但没有严格执行试衣间程序 Sometimes although the staff
4、were on duty,they didnt follow the fitting room procedure strictly3,我们无法避免重大的损耗在试衣间的产生 We cant avoid the serious loss happen in the fitting room,目前状况 Now:,1.合理利用现有监控系统,要求监控人员随时对试衣间进行录像监控。By using CCTV equipment,Ask the CCTV guard check the fitting room and note it down everyday.,2.当试衣间无值班人员时，监控人员立即拨
5、打电话通知处长,直到值 班人员到岗.when there is nobody on duty,the CCTV guard will call the division manager until the duty staff is back.,3.在试衣间的保警器上加装了为你服务的信息牌,以避免顾客随意进出试衣间。Add a information board written with service for you avoid customers in/out fitting room at their will.4.试衣间的值班员工负责信息牌管理,合理控制顾客进出试衣间。The fitt
6、ing room duty staff is in change of the information board management to control the customers in/out fitting room.,目前状况 Now:,5.严格执行试衣间程序，顾客进入试衣间时,必须发放与他携带数量一致的试衣牌，每次试衣数量不得超过三件,同时也加装了一个关于此类信息的温馨信息牌。Follow the fitting room procedure strictly,give them the tags when customers entering the fitting room,
7、the tags quantity must match with clothing brought,and the quantity cant be more than 3 each time,meanwhile,we put a information board about this rules in the fitting room6.顾客出来时检查号码牌与商品是否一致。When the customer go out fitting room,we will check the anti-thief equipments and merchandise.,目前状况 Now:,目前状况
8、 Now:,加装防盗扣Add the anti-thief tag,7.为了更好的服务于顾客，降低损耗，在每个试衣室放置加装了防盗扣的拖鞋 供顾客使用。In order to give best service to customer,reduce the loss,we have put anti-thief tag on the slipper at every fitting room.,GZYC Store广州员村店,2009.3.10,安全使用电源,损耗控制 Use electricity safely and control loss.,Attached 2：附件2：,1.电源隐患
9、 Power supply with risk,一个插座接多个电源 One outlet with several plugs,之前问 题:Problems Before:,2.损耗 Loss,资产与商品无法区分易产生损耗Loss will be caused because there is no difference between assets and merchandise.,如何解决?How to solve these problems?,1.规范电源插座使用 Standardize the use of power socket,只能使用五眼插座,防止超负荷,确保用电安全 Onl
10、y socket with five eyes can be allowed to use to aviod overload.,资产有 R.P LOGO标明Asset with R.P.Logo,商品无 R.P LOGOMerchandise without R.P.Logo,2.资产与商品用R.P LOGO区分控制损耗 Distinguish asset and merchandise,and control loss by using R.P.logo.,2.维修部检查是否合格.(提供合格证 明或提供家乐福购买凭证)Maintenance are responsible for chec
11、king the equipment quality.(supply qualitied ganrantee or Carrefour receipt),1.部门,供应商验试样机和电源插座 申报R.P Divisons and suppliers apply to R.P.Department for using samples and sockets in store.,4.喷上R.P LOGO(资产与商品区分控制损耗)All sockets are allowed used only after confrimed by RP department and then spray safet
12、y logo for control loss.,3.维修部确认合格在R.P登记(供应商资产进出店登记表)After get approval of Maintenance,the applicant registers in Supplier Assets Flow Form at R.P.office.,操作布骤:Steps1.将R.P.LOGO需喷漆的部位镂空.Cut out where the logo need to be sprayed2.镂空部分粘贴定位在电源插座上.Stick R.P.Logo on sockets.,3.喷漆 Spray paint,4.使用 Use,蓝鹰每日
13、进行跟踪检查,如发现未按照规定执行对其部门 负责人和相关人员给予二级违纪和三级违纪警告.Blue eagle will check daily,person in charge and related person will receive level 2 and last warning who doesnt following this regulations.,.,5,5.,字漏空Cut out words,蓝色区域漏空Cut out blue area,红色区域漏空Cut out red area,风险防范部标识制作方式 R.P.LOGO Making Measure,宽Width2.
14、0CM,高High1.8CM,规格specification,优 势Advantage,1.操作简单,便宜.It is cheap and simple to operate.2.Logo保持时间较长,不易脱离 Logo can be kept for long time,It is not easy to be separated3.规范安全用电,控制损耗 Standardize the use of electricity,benefit loss control4.使用范围较广(电源插座,试验样机等)Application is extended(sockets,samples etc.),Thanks For Your Attention!,
