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1、Email Etiquette for Students,Why is Email Etiquette Important?,We interact more and more with the written word all the timeWith large,impersonal lectures it becomes harder to discuss questions or problems with teachersWithout immediate feedback from the reader,its easy to be misunderstood,Elements o
2、f Email Etiquette,BasicsToneAttachmentsComplaintsGood topics for emailBad topics for email,The Basics,When mailing a teacher,ALWAYS include your full name,class period or divisionInclude your class and what the email is specifically regarding in the subject,ExampleJanie Daniels,MWF 8:30-9:20 a.m.Div
3、ision 0006Subject:CPT 141:Project 3 Proposal,The Basics,Think twice about whether or not the content of your email is appropriate for virtual correspondence-once you hit Send,anyone might be able to read itTry to keep the email brief(one screen length)Respond to emails within the same time span you
4、would a phone callCheck for spelling,punctuation and grammar errors before clicking SendUse a professional font,not decorative,Tone,Write in a positive tone When I complete the assignment versus If I complete the assignmentAvoid using negative wordsWords that begin with“un,non,or ex”or end with“less
5、”Use smiles,winks;-)and other graphical symbols only when appropriateUse contractions to add a friendly tone,Attachments,When you are sending attachments,include in the email the filename,what format it is in,and the version of the programAttached:“Project3Proposal.doc”This file is in Microsoft Word
6、 2007.Consider sending files in rich text format(rtf)or portable document format(pdf)to ensure compatibility,Complaints,You should briefly state the history of the problem to provide context for the problemExplain the attempts you made previously to resolve the problemShow why it is critical for the
7、 problem to be resolved by your readerOffer suggestions on ways you think it can be resolved or how you are willing to help in the matter,Complaints,ExampleDr.Lambert:The review that we had the period before the final was not accurate.As a result,the grades we received could have been incorrect.The
8、T.A.s who led the review gave incorrect information.I would like to suggest that you ask students who were at the review which information the T.A.s gave incorrectly and account for those errors in our grades.There have been a number of complaints from fellow classmates who feel the same way.Please
9、take this into consideration.Thank you.,Good Topics for Email,You should email your teacher if:You have an easy question that can be answered in a paragraph or lessYou have an assignment that you are allowed to submit via email,Bad Topics for Email,There are some rules that its best to follow,such a
10、s:Dont try to turn in an assignment through email if your teacher has specified against itIf you have to get an extension for an assignment,do it in personDont bring up any topic that will require continuous conversationIf things become heated,there is a large risk for misunderstanding,so its best to talk face-to-face,For More Information,Purdue Writing LabHeavilon 226(765)494-3723Online Writing Labhttp:/owl.english.purdue.edu,The End,