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1、Unit 2,职业综合英语 1,ENGLISH FOR CAREERS,Unit 2 Office,新职业英语,Contents,Warm-1,Task Read Mr.Thomsons schedule for Tuesday.Write your schedule for today.,Warm-2,Reading A,Reading A,Text,Task 1,Task 2,Business Know-how,Text A-1,Secretaries Secretaries may be known by a variety of other titles,like administra
2、tive assistants,clerks,or personal assistants.Although all of these titles share the common theme of administrative tasks,they may reflect different types of secretarial jobs.Secretarial positions are quite old.Greek and Roman businessmen and politicians,for example,used personal secretaries and cle
3、rks to manage their affairs.,Reading A,Text A-2-1,A secretarys job is to keep an office running smoothly.Secretaries have a wide range of duties,depending on the offices that they work for.At a minimum,a secretary handles correspondence,keeps track of schedules,manages a filing system,and operates o
4、ffice equipment like phones,fax machines,and copiers.Most secretaries answer phones and direct phone calls to the appropriate people.,Reading A,Text A-2-2,Some secretaries also handle supplies ordering for an office,and may deal with budgeting,bookkeeping,and personnel paperwork.A secretary is expec
5、ted to have experience with computers and other electronics,as he or she will handle a great deal of electronic material,including correspondence.,Reading A,Text A-3,Good secretaries are extremely efficient and well organized.In addition to having clerical skills,they are skilled managers of time an
6、d people.Although they may not be as well-paid and respected as many higher-ranking people,they are often very important people in their offices.They anticipate the needs of office staff,solve problems quickly,and work so efficiently that many people do not realize how valuable they are until they l
7、eave the job.Good secretaries also have excellent people skills.They can be trusted in handling confidential material,top executives,and the day-to-day chaos that is often present in a busy office.,Reading A,Text A-4,Employment prospects for secretarial positions are generally good,especially for sk
8、illed individuals.Many vocational schools offer courses for people who are interested in becoming secretaries.These courses include classes in typing,document management,filing,and other skills which a good secretary should bring to the job.Although it is possible to pursue a secretarial position wi
9、thout this education,it can be challenging in a world where professions are becoming more and more specialized.,Reading A,A-Trans-1,Reading A,秘 书 秘书可能会有很多其他不同的头衔，例如行政助理、文员或私人助理。尽管所有这些头衔都以行政工作为主旨，但它们却反映了不同种类的秘书工作。秘书岗位十分古老，例如，古希腊和罗马的商人和政客们就曾雇用私人秘书和文员来管理他们的事务。,A-Trans-2,秘书的工作就是使办公室顺利运转。秘书的职责范围很广，依据他们所在
10、办公室的不同而各异。就最低要求来说，秘书要处理信函，跟踪日程安排，管理文件系统，操作电话、传真机、复印机等办公设备。许多秘书还要接听电话，并将其转给适当的人员。有些秘书还要负责办公室用品的采购，他们也可能会处理预算、簿记和人事文档。秘书应当具备使用电脑和其他电子设备的经验，因为他们将处理大量的电子资料，包括往来信函。,Reading A,A-Trans-3,好的秘书工作效率极高，且有条不紊。除了具备文书技能之外，他们还善于管理时间和人员。尽管他们的薪水和受尊敬的程度也许不如其他更高级别的人员，但在办公室中他们往往起着十分重要的作用。他们能预估办公室人员的需求，迅速解决问题。他们工作效率非常高，
11、以至于许多人直到他们离开之后才意识到他们的价值所在。好的秘书还善于人际沟通。他们也非常值得信赖，可以委托他们处理机密文件，与高层管理人士打交道并应付在繁忙的办公室里经常会出现的混乱情况。,Reading A,A-Trans-4,秘书行业的就业前景通常很好，对有经验者尤其如此。许多职业学校为有意当秘书的人们提供了培训课程。这些课程包括打字、文件管理、文件归档，以及一个好的秘书在工作中所必须具备的其他技能。虽然没有这些培训要获得秘书职位也是有可能的，但这在一个越来越专业化的社会里可能非常具有挑战性。,Reading A,a lot of things of the same type that a
12、re different from each other in some way,Reading A,a variety of,e.g.The girls come from a variety of different backgrounds.,e.g.The low value of the dollar reflects growing concern about the US economy.,Reading A,reflect,v.to show or be a sign of a particular situation or feeling,e.g.1.The price dep
13、ends on the quality.,Reading A,depend on,be decided by,2.It depends(on)whether you want to do it or not.,e.g.Looking after a cat costs a minimum of$2,000 a year.,Reading A,minimum,n.the smallest amount of something or number of things that is possible or necessary,e.g.1.Computers can handle huge amo
14、unts of data.2.My secretary will handle all the details.,Reading A,handle,v.to do the things that are necessary to complete a job,e.g.Its difficult to keep track of all the new discoveries in medicine.,Reading A,keep track of,to pay attention to someone or something so that you know what is happenin
15、g to them,e.g.1.Mary was experienced in operating the computers.2.The company operates five factories.,Reading A,operate,v.to use and control a machine or equipment;to run,e.g.I didnt feel that this was an appropriate time to mention the subject of money.,Reading A,appropriate,a.correct or suitable
16、for a particular time,situation or purpose,to take the necessary action,especially in order to solve a problem,Reading A,deal with,e.g.They should deal properly and fairly with any complaint.,e.g.All staff think Maria is a very efficient secretary.,Reading A,efficient,a.working well and effectively
17、without wasting money or energy,v.to expect that something will happen and be ready for it,Reading A,anticipate,e.g.It is anticipated that next year the workers wage will increase.,a.spoken or written in secret and intended to be kept secret,Reading A,confidential,e.g.Doctors are required to keep pa
18、tients records completely confidential.,n.a person,job,plan,etc.that has good chance of success in the future;a possibility that something you hope for will happen,Reading A,prospect,e.g.1.The manager held out bright prospects for me if I would accept the position.,2.I see little prospect of his rec
19、overy.,n.one person,considered separately from the rest of the group or society,Reading A,individual,e.g.It is important to know that the virus can be passed from individual to individual.a.considered separately from other people or things in the same groupe.g.Each individual leaf on the tree is dif
20、ferent.,v.to continue doing an activity or trying to achieve something over a long period of time,Reading A,pursue,e.g.Christine pursued her acting career with great determination.,a.difficult in an interesting or enjoyable way,Reading A,challenging,e.g.Teaching young children is a challenging and r
21、ewarding job.,A-Task 1,Task 1 Tick off the duties and skills mentioned in the passage.,Reading A,A-Task 2,Task 2 Decide whether the following statements are true(T)or false(F)according to the passage.,T,F,F,T,F,Reading A,Business Know-how,Making Phone Calls,Give the company name in the greeting;Make
22、 clear who the caller is;Speak clearly and slowly in a friendly voice;Never interrupt the person while he/she is talking;Do not answer the phone while eating;Hang up the phone gently.,Reading B,Text,Task 1,Task 2,Reading B,Text B-1,SWAP Industries Newsletter,Reading B,Text B-2,THE CHRISTMAS PARTY Fr
23、iday,December 12,2008,from 6:00 p.m.to 9:00 p.m.The annual Christmas Party of SWAP(China)will take place at the Hong Kong Club on Friday,December 12 from 6:00 p.m.to 9:00 p.m.This is always a good start to the Christmas seasonsocializing with colleagues,families and friends in the delightful surroun
24、dings of the Hong Kong Club,gazing out at the Christmas lights,and enjoying a luxurious buffet.Dress code:No jeans.Mobile phones must be turned off within the club.Each branch of SWAP(China)please send five persons to apply before December 5,2008 by mailing the following form to sarawongSWAPC.For fu
25、rther information,please call Sara Wong:5311 6755 or email her.,Reading B,Text B-3,Reading B,B-Trans-1,Reading B,B-Trans-2,Reading B,B-Trans-3,Reading B,B-Task 1,Task 1 Decide whether the following statements are true(T)or false(F)according to the newsletter.,()1.The issue of the newsletter dated No
26、vember 20,2008 is from SWAP(China)Headquarters Hong Kong.()2.SWAP Fujian Ltd.is awarded Excellent Enterprise with Foreign Investmentfor 2007-2008 by SWAP Industries.()3.Only SWAP staff members are invited to the Christmas Party at the Hong Kong Club.()4.People who attend the Party are suggested to d
27、ress casually and turn off their mobile phones at the club.()5.Each branch of SWAP(China)can send at least five persons to apply before December 5,2008.,T,F,F,F,F,Reading B,B-Task 2-1,Task 2 Fill in the application form and email it to Sara,expressing your hope to attend the Party.,To,CC,From,Subjec
28、t,Application to attend Christmas Party,Dear Sara,As one of the five candidates from SWAP Fujian Ltd.,I am writing this application to attend the coming Christmas Party.It will be a great honor for me to represent our company to meet colleagues and friends there.Its also a good reward for my ten yea
29、rs service for SWAP.,Reading B,B-Task 2-2,Looking forward to your confirmation.Wang LiliPurchasing Manager of SWAP Fujian Ltd.,Reading B,Listening,Task 1,Task 2,Task 3,Task 4,Task 5,Listening&Speaking,L-Task 1,Task 1 Shirley is Mr.Mullers secretary.Listen to the telephone conversation and check her
30、notes.Did she make any mistakes?,Script,6:30,82375598,Listening&Speaking,L-1-Script,Task 1 Script,Listening&Speaking,L-Task 2,Task 2 Listen to a phone message and complete the following note.,Script,Ellen,Polly,8021,Delete all emails from Ellen.Dont open the attached files.,Listening&Speaking,L-2-Sc
31、ript,Task 2 Script,Listening&Speaking,L-Task 3,Task 3 Anna is phoning Mr.Brown for an appointment.Listen to the conversation and choose the best answer to each question you hear.,Script,1.A.On Monday.B.On Tuesday.C.On Wednesday.D.On Thursday.2.A.Hell visit the factory.B.Hell have lunch with someone.
32、C.Hell meet someone from the Head Office.D.Hell have an important meeting.3.A.On Tuesday morning at 9:30.B.On Tuesday afternoon at 3:00.C.On Wednesday morning at 9:30.D.On Wednesday afternoon at 3:00.,Listening&Speaking,L-3-Script,Task 3 Script,Listening&Speaking,L-Task 4,Task 4 Listen to the conver
33、sation between Tom Barnes and his secretary,Cathy.Then complete the schedule.,Script,Sign the contract,Sales,Department,production manager,France,Listening&Speaking,L-4-Script,Task 4 Script,Listening&Speaking,L-Task 5-1,Task 5 Listen to the passage twice and fill in the blanks with what you hear.,Ti
34、me is equal to everyone.Whether you are smart or foolish,ugly or beautiful,you have the same 24 hours each day that everyone else has.How you spend that valuable time determines the.Time is more precious than any possession.There are three rules for effective time management.Firstly,dont create.Dont
35、 try to work full time and take a full load.Be reasonable about how much work you can do.,quality of your life,impossible situations,Listening&Speaking,L-Task 5-2,Secondly,make a list of all the things that you need to get done in a given time period.Put the tasks in order of and delete _ any unimpo
36、rtant items.Thirdly,avoid lack of focus.Use lists to.To be more attentive,set boundaries with family and friends when you are at work,as personal phone calls and emails can easily disturb your workday progress.In a modern,you can use technology to help.For unimportant communications,provide clients
37、with a fax number or email address.This should cut down on the number of unimportant phone calls you receive throughout the day.,importance,focus attention,work environment,Listening&Speaking,Writing,Writing,Task 1,Task 2,W-Task 1,Task 1 Read the following agenda.Match the items 1-10 with the detail
38、s listed on the next page by writing the numbers on the lines.,The meeting ends by a vote,or by general consent(同意).Discussing other matters which are not on the agenda.The chairperson calls the meeting to order and opens with a welcome.Dealing with topics arising from the minutes of the last meetin
39、g.Deciding on time for the next meeting.The secretary keeps a record of:a.those who are present;b.those who are absent without leave;c.those who sent regrets.Bodya list of the topics that form the main part of the meeting.The secretary reads a record of the last meeting for approval or correction.,1
40、0,8,1,4,9,2,5,6,7,3,Writing,W-Task 2,Task 2,Writing,Mini,Work in groups.Help your foreign teacher to make a three-day travel plan in China.Then explain it in class.Remember to include flights,hotels,transport and expenses.The following sample is provided for your reference.,Mini-project,Work in grou
41、ps;Refer to the sample on Page 27;Compare different airlines,hotels and places of interest to decide which is the most suitable;In-class presentation.,Language Lab,Task 1,Task 2,Task 3,Task 4,Task 5,Language Lab,LL-Task 1,Task 1 Match the words or phrases on the left with their meanings on the right
42、.,()1.appropriate()2.range()3.individual()4.operate()5.schedule()6.challenging()7.prospect()8.reflect()9.anticipate()10.deal with,a single person or thing the possibility that something will happencorrect or suitable for a particular time,situation or purpose take action about expect that something
43、will happen and be ready for itmake clear;show extent;distance between limits difficult;needing the full use of ones abilities and efforts program or timetable for work cause to work;manage,C,G,A,J,I,H,B,F,E,D,Language Lab,LL-Task 2-1,Language Lab,Task 2 Complete the following sentences with the wor
44、ds or phrases from Task 1.Change the form if necessary.,You should treat your employees as _.2.The manager planned his work _ for the following month.3.His behavior _ his lazy attitude to work.4.Several cars are available within this price _.5.Your mini skirt is not _ for such a formal occasion.,ind
45、ividuals,schedule,reflects,range,appropriate,LL-Task 2-2,6.Do you know how to _ the heating system?7.This kind of exercise is most _,and therefore is a good test of the students ability.8.I really dont know how to _ these naughty children.9.The _of finishing the work soon are very good.10.He tried t
46、o _ the questions they were likely to ask him at the interview.,operate,challenging,deal with,prospects,anticipate,Language Lab,LL-Task 3-1,Task 3 Complete the sentence with following words or phrases plus some words of your own.,handle be expected to depend on in addition to a variety of,1.giving a
47、 general introduction to computers,the course also.2.It his parents wishes whether 3.You work late if.,In addition to,provides practical experience,depends on,he can go to,college or not.,are expected to,the meeting is held tomorrow,Language Lab,LL-Task 3-2,4.at the party,for reasons.5.Susan is appo
48、inted to the companys accounts because,Everyone arrived late,she is a careful person.,handle,a variety of,Language Lab,LL-Task 4-1,Task 4 Rewrite the following sentences after the models.,Model 1:They work very efficiently,thus many people realize the value of their job.They work so efficiently that
49、 many people realize the value of their job.1.She was very sick,thus she had to go to see a doctor.She was so sick that she had to go to see a doctor.2.He was very surprised,thus he could say nothing.He was so surprised that he could say nothing.3.It was very cold at night,thus I couldnt sleep at al
50、l.It was so cold at night that I couldnt sleep at all.,Language Lab,LL-Task 4-2,Model 2:People realize how valuable secretaries are when they leave the job.People do not realize how valuable secretaries are until they leave the job.1.The mother left the room after the child fell asleep.The mother di
