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1、亚马逊标识方案2011年10月,Amazons Vision亚马逊愿景,Earths Most Customer-Centric Company全球最“以客户为中心”的公司,2,Start with the customer and work back wards以提高客户体验为已任,提供全方位服务,Build a place where people can find,discover,and buy anything they want to buy on line打造一个可以让消费者找到和买到任何想要的商品的网站,做成一页,60*90,亚马逊核心价值观 Amazons Core Valu
2、e,客户至上 Customer Obsession积极创新 Innovation崇尚行动 Bias for Action负责到底 Ownership精英团队 High Hiring Bar勤俭节约 Frugality,3,做成一页,60*90,1.We create,continuously improve and promote a safe working environment and safe practices for our Associates.我们为员工创建,持续提升并不断改善安全的工作环境和安全的操作流程。2.We drive growth by being the fast
3、est and highest quality E-Commerce operator in China.We confirm differentiated customer value through benchmarking.3.We mark progress every year on extending cut-off times.4.Fast,doubt-and defect-free deliveries is what we do,and it is an essential part of customer convenience.We believe in anecdote
4、s and we inspect Customer Experience metrics for Gauge R&R.5.We do not allow defects to travel downstream and take it as an article of faith that allowing defects to travel down the line is expensive.6.We find and fix true root causes.7.We improve inflation adjusted fixed,variable and transportation
5、 costs every year for a given level of service.8.We provide a fulfillment solution for any type of seller,for any type of good,servicing customer anywhere.9.We develop,share,challenge and adopt best practices.10.We develop simple,flexible,low-cost solutions to address seasonal peak growth needs for
6、storage,throughput,labor,and IT capacity.11.We know every year that we are better than the previous year,a tougher challenge than it sounds.,1.我们为员工创建,持续提升并不断改善安全的工作环境和安全的操作流程。2.我们以成为全中国速度最快服务最好的电子商务运营中心作为成长的动力,我们会不断借鉴和学习以满足客户的各种需求。3.我们致力于每年在出货时效上取得进步。4.我们追求快速无误的配送服务,这是客户便利的基本要素。我们相信我们能做到,也会用科学地量测系统
7、来检验客户体验的各项指标。5.我们不允许让任何错误流向下一个环节,我们坚信纵容错误的蔓延会让我们付出高昂的代价。6.我们会寻找问题的根本原因并彻底解决问题。7.我们在满足既定服务水平的基础上,力求每年改善成本状况,包括基于通胀调整下的固定成本,可变成本和运输成本。8.我们为各地所有卖家和所有商品提供解决方案,不论顾客身处何地。9.我们开发,共享,挑战和应用一切先进技术和实践方法。10.我们开发最简单灵活的低成本解决方案以满足季节性高峰期时对仓储,产能,劳动力和IT设备的需求。11.尽管这一点听起来极富挑战,但是我们知道每年都会做的比上一年要更好!,WW Operations Fulfillme
8、nt Center/Transportation Central Tenets全球运营中心和运输部门核心宗旨,做成一页,120*90取消红色,将英文和中文间隔放置,先英后中.不用框,用一条线分隔,Yes,We Can 是的,我们能,做成一页,120*90暂时先不做它,亚马逊文化,6,努力工作 Work hard享受生活 Have fun创造历史 Make history,做成一页,60*90,Leadership Principles领导力素质规范,7,Whether you are an individual contributor or a manager of a large team,
9、you are an Amazon leader.These are our leadership principles,unless you know better ones.Please be a leader.无论您是一位普通员工还是团队经理,您都是 Amazon 的领导者。以下是我们的领导力素质规范,请努力成为一名优秀的领导者。-Customer Obsession 客户至上 Ownership主人翁精神Invent and Simplify创新和简化Are Right,A Lot大多数情况下正确行事Hire and Develop the Best录用和培养最优秀的人才Insist
10、on the Highest Standards坚持最高标准Think Big富有大局观Bias for Action崇尚行动Frugality勤俭节约Vocally Self Critical直言不讳地自我批评Earn Trust of Others获得他人的信任Dive Deep深入细致Have Backbone;Disagree and Commit敢于表达不同意见Deliver Results取得业绩,做成一页,60*90,生产区域吊牌示意,1000mm,450mm,样式如左图.总计25块吊牌,材质:雪孚板.,区名,将挂在每个库区的墙上,1区,2区,4区,3区,5区,6区,8区,7区,
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