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1、Table of Contents1. Introduction-2. Huawei Business Requirements For Configuration Platform Project-3. Oracle Profile-3.1 Oracle Profile-3.2 Oracle Successful Cases- 4. Proposed Solution For Huawei-4.1 Proposed Application-4.1.1 Project Scope-4.1.2 Integration and Interface-4.1.3 Oracle Configuratio
2、n Product Roadmap- 4.2 Hardware and Network Requirements-5. Oracle SellingPoint Implementation Plan-6. Proposed Training and Knowledge Transfer-6.1 Oracle Education Service-6.2 Training Draft-7. Proposed Support and Maintenance Program- 7.1 Objectives-7.2 Process of Oracle Support-7.3 Technical Supp
3、ort-7.4 Organization of Oracle World Wide Support-7.5 Overview of Oracle Chinas Support-7.6 How to Get Oracles Support-7.7 Oracle Software Support Service-8. Quotation- AppendixAppendix A Oracle SellingPoint: Generating Top_Line Results from Your Oracle Applications Investment (top_line_growth.pdf)A
4、ppendix B Datasheet on Oracle SellingPoint (ds_osp_42.pdf)Appendix C Datasheet on Oracle SellingPoint Developer (ds_ospdeveloper.pdf)Appendix D Datasheet on Oracle SellingPoint Internet (ds_ospinternet_42.pdf)Appendix E Oracle SellingPoint Customers Rave (osp_raves)Appendix F Oracle SellingPoint Con
5、figurator Deployment Methodology (ospc deployment methodology.pdf)1 INTRODUCTIONHuawei HUAWEI has invited a number of firms to propose for the implementation of HUAWEIs Configuration Platform Project. Oracle is truly appreciative of being selected as one of the firms asked to propose.Our main propos
6、al sets out in detail our response to HUAWEIs Request for Quotation (RFQ). Partnering with Oracle, HUAWEI is assured the best possible success for the Configuration Platform project in terms of technology, applications, business and process know-how, and delivery of results.An integrated and functio
7、nally rich configuration solution, as is detailed in our proposal, will allow HUAWEI to analyze and prioritize its investment in products and services that add value to HUAWEI.HUAWEI is looking for a long term relationship with a partner to work toward its business objectives and goals. This partner
8、 must:n Possess strong local implementation and support team.n Possess significant experience within the Telecom industry.n Have expertise and experience in successful large-scale turnkey systems implementations.n Have a proven track record as a world class systems implementor, specifically with res
9、pect to project management, applications integration, and enabling infrastructure.We feel confident that we can demonstrate to HUAWEI that Oracle has the experience, skills, and solutions to assist HUAWEI in meeting its business objectives and goals.Oracle is truly delighted to be able to present th
10、is proposal to HUAWEI.2 HUAWEI Business Requirements 2.1 Huawei Company OverviewEstablished in 1988, Huawei is a company that specializes in research and development of telecom products as well as their production and marketing. With a total sale of 1.2 billion US dollars in 1998, Huawei ranked firs
11、t in Chinas market share. Its access network secured seventy percent market share. Among its over 11,000 staff members, of whom eighty-five percent are university graduates, forty percent are engaged in R&D and thirty-five percent in marketing and after-sales services. Huawei has set up representati
12、ve offices and customer service centers in the large cities across 33 provinces or municipalities domestically. It also has two subsidiary institutions in Beijing and Shanghai. Besides a joint venture in Russia, the company has established representative offices in Hong Kong, Russia, the United Stat
13、es, the Middle East, African, South Asian and South American countries as well. Its products have been sold in more than 11 countries or regions. Research and Development (R&D) is very important to any hi-tech company. Huawei allocates no less than ten percent of its sales income into R&D each year.
14、 In 1998, its R&D fund totaled 106 million US dollars and is estimated to be 180 million US dollars in 1999. Now there are over 4,000 experts and technicians devoted to R&D in Huawei, of whom seventy percent are master or doctor graduates or postdoctoral researchers. The self-developed products of H
15、uawei can be divided into four categories: wired, wireless, data communications and power supply products - ranging from switching, transmission, mobile communications, intelligent network, supporting network, data communications, ATM and terminal products to other key telecom technology fields. Wit
16、h its independently developed core technology, Huawei has become an all-round supplier of digital telecom equipment. The most important of all is that Huawei products are based on its independently designed IC chips. Its 0.25um ASIC designing capability has enabled Huawei to become one of the most a
17、dvanced in this field in the world. China is the second largest telecom market in the world. The investment in telecom infrastructure values 36.3 billion US dollars. Chinas telecom equipment market is also the most competitive one open to the whole world in which Lucent, Siemens, Ericsson, NEC, Moto
18、rola, Alcatel and NorTel joined successively. In this fierce competition environment, Huaweis major products have taken between twenty to thirty percent market share. For some products, the market share is even as high as seventy percent. Besides, its switching equipment, supporting network and inte
19、lligent network have become more and more widely used in high-level networks.In the international market, Huawei products have entered the telecom networks of more than 11 countries or regions such as USA, Brazil, Russia, Lithuania, Uzbekistan, Bulgaria, Kenya and Hong Kong, etc. In addition to this
20、, Huawei is currently operating representative offices in more than 30 countries or regions in the world.This is an amazing story of progress of a Chinese hi-tech company. The longest journey to success has just been started with an aim to become a world class professional telecom equipment manufact
21、urer. We, at Huawei, are working to fulfill that desire. On the basis of the latest statistics, the annual revenue in 1999 has been ensured to reached to 1.5 billion US dollars.2.2 HUAWEI Business Requirements Currently Huawei has a large amount of configuration business to deal with every day, thes
22、e configuration business typically includes the following phases:(1) collect telecom users order requirements by Sales Representatives on the spot of sales;(2) User order requirement analyzing;(3) Generation of configuration design for telecom equipment or solutions;(4) Generation of commercial quot
23、e(in format of Lotus 1-2-3, Lotus WordPro, Lotus Freelance and Microsoft Word, Excel, PowerPoint) based on configuration solutions and prices of components involved in the configuration design;(5) Generation of commercial bid(in format of Lotus 1-2-3, Lotus WordPro, Lotus Freelance and Microsoft Wor
24、d, Excel, PowerPoint) which includes configuration design and commercial quote;(6) Examination of the generated configuration design;(7) Examination of the signed commercial contract;Project Objective:The objective of this “Configuration Platform” project is to:(1) Re-engineering the process and ope
25、rational mode of the current sales chain;(2) Standardize the current legacy systems to the most advanced sales chain software suite within the scope of telecom industry;(3) Support several other parallel enterprise systems like: IPD(Integrated Product Development) and ISC(Integrated Supplying Chain)
26、;Project Scope:(1) Business Scope:The project will overlap a series Huaweis current selling chain business domains and will make a far-reaching influence and revolutionary transformation to current business operation mode of these business domains, these business domains are listed below:a. collecti
27、on of telecom users order requirements;b. user requirement analysis;c. configuration design of total solutions including product and service;d. commercial quote based on configuration design and price of the components involved in the configuration design;e. formal commercial bid of the total soluti
28、ons including quotes and configuration design;f. examination of the total solutions before formally submitting to final user;g. examination of final contract signed between Huawei and the final user; (1) User Scope:This project will bring a profound influence to a broad user scope which contains alm
29、ost all of Huaweis sales relevant staffs involved in selling chain business, this user scope includes direct sales force which contains sales representatives who works on the sales spot and face direct to final users; sales support force who work in sub sales offices, overseas sales agencies, etc; s
30、ystem maintenance engineers whose responsibilities are ensure the system to operate normally and smoothly by the means of technique.(2) Geography Scope:This “Configuration Platform” project will take a active role and make a far-reaching influence within a broad geography scope including all huaweis
31、 sales bureaus, sales sub offices and overseas agencies. The 2 figures listed below demonstrate the geography scope of this project: Figure 1: Domestic Sales Network System of Huawei Technologies Global World Sales Network System of Huawei TechnologiesApplication Scale(1) Present:Total 2300-2400 sal
32、es relevant staffs will be involved by this “Configuration Platform” Project including 2000 direct sales force and 300-400 sales support force. (2) In future( 3-5 years ):According to enterprise regulation for 3-5 years in future, the application scale will expand to total 5500 sales relevant staffs
33、 including about 5000 direct sales force and 500 sales support force. Current IT backbone/legacy:(1) IT backbone:Business Platform: Oracle Application R10.7 is currently used as Huaweis standard ERP systemOffice Platform: Lotus Notes/Domino and SmartSuite are currently adopted as Huaweis standard Of
34、fice systemNetwork Protocol: TCP/IPNetwork Type: WAN for Intranet with DDN as the standard connection media between headquarter(in Shenzhen) and branch offices(Domestic)Enterprise Server Type: Huawei adopts server of SUN as the standard enterprise ServerDatabase: Oracle 7.3.4 is currently used by Hu
35、aweis ERP system and Oracles 8I will be hopeful upgrade objective, besides Oracle, supplier can choose MS SQL Server7.0 as the candidate databaseOperating System: Huawei recommend supplier to choose MS Windows NT 4.0 as the system OSTechnical architecture: 3 layers Client / Server architecture is cu
36、rrently adopted by Huaweis Intranet system, including: DB Server as the layer1, several App servers as the layer2 and numerous clients as the layer3(2) Legacy:Huawei has currently 2 legacy systems “Netstar” and “ASMS”. “Netstar” supports the business of configuration design for total solutions provi
37、ded to final users and automatic generation of business quote included in total solutions for Huaweis; while “ASMS” supports business of examination of solutions generated before submit to final users. Existing weekness of legacy systems: both “Netstar” and “ASMS” have the obvious weekness, they are
38、:a. Currently support only 2 kinds of telecom products of Huaweis total 15 kinds of products, “Switching System” and “Access Network”;b. Lack necessary interfaces with ERP system and future PDM system, therefore these 2 legacy systems exits like information “islands” in fact;3 Oracle Profile3.1 Orac
39、le ProfileOracle Corporation, a $9.1 billion company with headquarters in Redwood Shores, California, USA, was founded in 1977 and is the worlds leading supplier of information management software. It is the worlds largest supplier of software company. Oracle has over 30,000 employees in 145 countri
40、es . In 1999, Oracle has over 9.1 billion revenue with 26% growth rate and Application is accounted over 2.0 billion and is growing up with 45%. Oracle headquarter phone is 650/506-700, the web address is . Oracle began with a vision of finding faster, easier, less expensive and more powerful ways t
41、o manage and access information, and for nearly two decades Oracle has rigorously pursued that vision. Oracle built the first commercial relational database system. Oracle core product is the Oracle8 database, a powerful data warehouse system capable of supporting nearly every major computer languag
42、e as well as text, images, audio and video. In addition to the Oracle 8 database, Oracle offers tools, applications, education and consulting services. Oracles tools provide forms generation, sophisticated reporting and graphics, comprehensive data communications, and intelligent text management. The companys growing line of applications for industry and government include packages for financial management, manufacturing and human resources.Moreover, Oracle supports complex decision support systems (DSS) as well as rigorous on-line transaction processing applications (OLTP), even app
