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1、新东方商务英语讲义中级口语分册口语部分 Preparation for Part One (Interview) In the first part of the test, the interlocutor addresses each candidate in turn and asks general questions. Candidates will not be addressed in strict sequence. This part of the test lasts about three minutes and during this time, candidates
2、are being tested on their ability to talk about themselves, to provide personal information on their home, interests and jobs, and to perform functions such as agreeing and disagreeing, and expressing preference. Sequence: 1. Introduction of people concerned 2. Marksheets required 3. Topics and Ques
3、tions Questions about candidates names and hometowns Whats your name? How to spell your name? How do you spell your family name/surname/last name? Where are you from? Would you say its a good place to live in? (why) Do you like living in ? (why) Where would you rather live, or ? (why) Do you think i
4、t would be better to live in or ? (why) Do you come from a large family or a small one? Can you tell me a bit about in your family? Questions about candidates identity - work or study Do you work or are you a student? What do you do? What do you study? Whats your major? What do you like most about y
5、our job? What do you like most about your studies? Questions about Candidates Preference Regarding Their Work or Study Unit One A Working with Other People What kinds of people do you most like working/studying with? Why? What do you think are the advantages of working in a team of colleagues? Why?
6、(Is it a good thing to work or study with other people? Why/why not?) What sort of skills do you think a manager needs? Why? (What kind of person is a good manager? Why?) 1 people advantages skills Cooperate fully with each other; Trust each other; Listen to different points of view; Talk openly and
7、 honestly with each other; Offer help when others are under pressure; Work towards a common objective; Everyone makes an equal contribution to the team; The members share information effectively within the team. Team members take on responsibility and be accountable when things go wrong; Be able to
8、discuss roles and allocate them to team members; Be able to help individuals develop within the team; Be able to listen to different points of view; Skills and Qualities for Work Which specific skills will you need most in your career? Why? (Which skills are most important for your career? Why?) can
9、 work constructively with others on a common task Team work discussion to achieve mutually satisfactory resolution of Negotiating contentious issues choice of the best option from a range of alternatives Decision making both intra-personally and in relationships with others Resolving conflict convin
10、cing others of the validity of ones point of view Influencing Arguing for and/or justifying a point of view of course of action selection and use of appropriate methods to find solutions Problem solving Ability to work cross-both within and beyond the nation culturally ability to rank tasks accordin
11、g to importance Prioritizing What qualities does a good employee need to have? Why? (What should a good employee be like? Why?) Which special qualities do you think a manager need to have? Why? (What kind of people should managers be?) awareness of own strengths and weaknesses, aims and values Self
12、awareness confidence in dealing with the challenges that employment and life Self-confidence can throw up ability to work without supervision Independence ability to respond positively to changing circumstances and new Adaptability challenges ability to retain effectiveness under pressure Stress tol
13、erance commitment to ongoing learning to meet the needs of employment Willingness to learn and life ability to take action unprompted Initiative To what extent is it important to train people in interpersonal skills? Why/why not? 2 (Can people be trained to work well with other people?) Training peo
14、ple in interpersonal skills is extremely important and should be set as top priority. Most jobs are not performed in isolation and the need to interact is often essential. In fact, most failures in the workplace are not due to lack of technical ability, but rather to shortcomings in interpersonal co
15、mpetence. An individual may be a highly skilled worker. However if he or she cannot work well with other employees, chances for success are slim. Unit One B Communication Which method of communication do you like best-letters, phone calls or e-mail? Why? (Do you like communicating with other people
16、by letter, phone or e-mail? Why?) I like to use e-mail to communicate with people in my work and study. E-mail can be used not only to exchange messages among co-workers and customers but also provide information automatically. You can also set up an autoresponder service that automatically receives
17、 a message and sends a document in reply. Replying automatically to e-mail is a great way to save time and money and it is much faster than communicating through snail mail. Do you think methods of communication at work will change in the future? Why? (Do you think people will communicate in differe
18、nt ways at work in the future? Why? Why not?) Of course they will change in the future. The emergence of many new technologies will definitely create faster and more convenient communication methods. For example, the Internet will become an even bigger deal in the future than it is today. School chi
19、ldren will access all the great works of literature ever written with the click of a mouse. Surgery will be performed via cyberspace. All transactions with the government will be conducted via your personal computer, making bureaucratic line ups a thing of the past. Do you think companies should be
20、able to contact their staff outside working hours? Why or why not? (Is it a good idea for companies to be able to contact their staff outside working hours? Why/why not?) advantages Maintaining contact with employees outside working hours can make your employees feel valued and can help develop a cl
21、ose relation between employees and employer. It is a good staff motivation method. Many companies offer flexible working hours to their employees, which means some employees can work from home and some employees dont often appear at their workplace. Under such circumstances being able to contact the
22、ir staff outside working hours will become extremely important to companies. disadvantages Interrupting employees private lives; making them feel under pressure all the time; producing misunderstanding between employees and employer; Business and the Internet Do you find the internet useful for your
23、 work or studies? Why/why not? (Does the internet help you in your work or studies? Why/why not?) The internet is very useful for my work. I can dial into my corporate network via modem, and download the data I need. I can create the requested document and e-mail it via the internet 3 from my home c
24、omputer. I dont have to return to the office to use a fax machine. By using wireless network technology Im able to connect a notebook computer with modem to my cellular phone! I even leave my home computer on-line so I can receive faxes on evenings and weekends. Do you think the internet will become
25、 more widely used by companies in the future? Why/ why not? (Will more companies use the internet in the future? Why/why not?) Yes, I think so. Information sharing will become extremely important to companies in the future. In order to gain information ASAP, company will more widely use the internet
26、 which can provide a comprehensive range of information on marketing, transporting, suppliers, staff training, technical assistance and support. Do you think the internet is an effective channel for marketing a companys products? Why /why not? (is the internet a good place for advertising products?
27、Why/why not?) Do you think other forms of advertising will continue to be more important than the internet? Why/why not? (Will other forms of advertising be mort important than the internet in future? Why/why not?) By exploiting the amazing power of the internet, your on-line advertisement is able t
28、o reach hundreds of thousands of people and perhaps even millions around the world. On-line advertising is simple and quick process for your target customers. Just a few clicks of a button is all it takes. And that simplicity means your target customers are more likely to come back again and again!
29、Unit Two A Entertaining Business Clients Do you enjoy eating in restaurants? Why/why not? (Do you like eating in restaurants? Why/why not?) What type of restaurant would you take business visitors to? Why? (What type of restaurant is best for business visitors? Why?) Atmosphere Restaurants are alway
30、s magnificently decorated and enveloped in elegant and peaceful surroundings; Famous restaurants always have a complete service of accommodation, Multi-catering, entertainment, bodybuilding and business and convention facilities, functional which will definitely suit the needs of businessmen and bus
31、iness travelers. Comfort and Restaurants well-trained staff provide all guests with their first-class service they need for a pleasant and cozy stay at the restaurants. The guests are staff attentiveness ensured to feel at home while staying at restaurants and when they leave, they will bring with t
32、hem many happy memories. What kinds of entertainment do you think are most suitable for foreign business clients? Why/ why not? (What kinks of things do you think foreign business people like to see or do?) 4 Unit Two B Sponsoring Popular Event or Personalities of Famous People Are you influenced by
33、 company logos when you choose services or products? Why/why not? (is the image of company important when you decide what to buy? Why /why not?) What kinds of popular events or personalities do you think companies should involve in sponsoring? Why? (What kind of people or events should companies sup
34、port? Why?) Do you think sponsoring sports events or personalities is the most effective form of advertising? Why/why not? (Is supporting sports events or people a good way to advertise? Why/why not?) Do you think companies will make more use of sponsorship in the future as a way of advertising? Why
35、/why not? (Do you think that in the future more companies will support sports events or people to advertise products? Why /why not?) creating and reinforcing existing brand images; advantages supporting the launch of new products; being used to associate brands with aspirant and successful character
36、istics; being designed to be covert and subliminal The effect of sponsorship equates that of advertising; Formula One International; Big boat sailing; Basketball; Football; Ice events hockey; Horse jumping; Unit Three A Unit Three B Unit Four A Advertising Are you influenced by advertisements when y
37、ou choose a product or service? Why? (Do advertisements help you to decide what to buy? Why/why not) Do you think there should be a limit on the amount of advertising on TV? Why or why not? (Do you think theres too much advertising on television? Why/why not?) Giving target customers direct impressi
38、on of the products and thus Advantages shortening their selection process; Giving target customers specific information and details about products for them to select and compare and thus making their purchasing more convenient; Too much information on the same kind of products makes it difficult for
39、 customers to make decision; Dishonest or distracting information misleads customers and makes them suffer a financial loss. Disadvantages 5 Unit Four B Company Celebrations What events do you usually celebrate in your family? Why/why not? (Do you celebrate any special days in your family? And how?)
40、 What kinds of occasions do you think companies ought to celebrate? Why? (Which events should companies celebrate? Why?) How important is it to involve all staff in company celebrations? Why? (Is it important to include all staff in company celebrations? Why?) Making use of the celebration to advert
41、ise or promote Companys companys products or services /Making use of the celebration anniversaries /Companys success in to expand companys brand names and fame and to gain more operations /Companys publicity; relocation Companys introduction of new employees /Important holidays or festivals Unit Fiv
42、e A The Workplace Is it important to you what type of building you work? Why/why not? (Is the place where you work/study important to you? Why/why not?) P61 its not what you are, its where you are. What kinds of facilities do you think should be available in an office building? Why? (What kinds of f
43、acilities would you like to have in an office building? Why?) Do you think companies should provide sports facilities for their staff? (Should companies have sports facilities for their staff? Why/why not?) Do you think people work better in an office alone or sharing with other people? Why? (Is it
44、better to work alone in an office with other people? Why? Cost-effective; saving actual expenses; advantages being able to bring each member work and collaborate on projects; allowing for enhanced communications among individuals; employees being able to enjoy a close working relationship; disadvant
45、ages Having to tolerant differences and separate personal relations; employees being unable to concentrate on work or tasks due to constant interruptions or trifles; violating the privacy and other rights of individual employees or ethics of their profession; Making use of the celebration to improve
46、 the relations among employees/between different departments/employees and employers/ Making use of the celebration to accelerate or reinforce the form of corporate culture and to produce a harmonious environment in the company; 6 Unit Five B Work and Home Which would you rather live in-a house or a
47、n apartment? Why? (Would you prefer to live in a house or an apartment?) Are there any advantages in working from home rather than an office? Why or why not? (Is it better for people to do their work at home or in an office?) Less travel and exposure to accidents to and from work. advantages For Les
48、s interruption by fellow employees. A lot of people can employees get more done working at home than in their employers office. Cuts car expenses and less upkeep needed for car. For the self-When you start a home-based business you do not create employed or additional expenses like day care, meals, parking, dry home-based cleaning, gasoline, etc. So you get to keep every penny that you earn. business The tax advantages of a home-based business are literally unbelie
