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1、Personal Development Planning个人发展计划,You will have the opportunity to develop for your current and future roles.你将得到针对目前和未来职责的发展机会,Room to Grow 成长的空间,Feb.2010,Agenda日程,Review feedback from our people回顾来自员工的反馈建议PDP ProcessPDP流程Managers Responsibilities上司的责任Employees Responsibilities员工的责任 Development P
2、lanning Guidelines and Examples发展计划的指引及实例What the next?下一步?,From an employee point of view,what are the biggest challenges in preparing their PDP?员工在准备其PDP时面临的最大挑战,My knowledge and ability to complete the PDP form完成PDP表格所需的知识和能力Find right development activities for my improvement寻找针对改进的恰当发展行动My Mana
3、gers genuine interest in peoples development上司对员工发展的切实关注Lack of opportunity to grow in my property酒店内的发展机会欠缺,From a manager point of view,what are the biggest challenges in helping our people to prepare their PDP?上司在帮助员工准备PDP时面临的最大挑战,Cost of time,money,and resources in peoples development时间、金钱和员工发展所
4、需的各类资源Managers knowledge and ability to help our people in the process上司帮助员工PDP所需的知识和能力Manager lack of commitment上司对PDP缺乏认可和投入,Why our people dont feel we are focusing on their development?员工为何感受不到我们对其发展的重视?,No PDP Meeting没有PDP会谈Lack of follow up for individuals PDP对员工PDP缺乏落实Turnover of middle manag
5、ers breaks the process因中层经理流动而导致的进程终止PDP not link with peoples promotion in the hotelPDP和员工升职之间缺乏关联People thought promotion and salary increase is more important than personal development相对个人发展，员工认为升职和加薪更重要People thought PDP is“attending training”,but a lot of time,it is not the most effective way员工
6、将PDP等同于“参加培训”，其实很多时候培训并非最有效途径,What do you like to see most in this training?在此次的培训中，我们希望看到.?,Talk about more on-the-job activities更多讨论在岗工作活动Ways or approaches to learn to improve their shortages/weakness.改进员工弱项的学习方法和途径Have more real cases and examples on how PDP link to performance运用更多真实案例来阐述PDP与绩效之
7、间的联系How to review the progress of employees PDP effectively&conveniently?如何方便有效地评估员工PDP进程Emphasis on tracking and following up追踪进展，重视落实,What else the Corporate Office can do to help your hotel improve in this area?/公司还有哪些事项可帮助酒店提升PDP表现?,Structured promotion/transfer policy committed by owners标准化的升职/
8、调岗政策且获业主认可A platform for hotels to share best practice in development planning.建立酒店间可分享有关发展计划最佳做法的沟通平台 A development resources booklet for our people to refer to when preparing their development plan such as“Successful Manager Handbook”published by PDI提供在准备发展计划时用作参考的小册子，如PDI出版的“成功经理手册”To have more i
9、ntegrated approach and communication on talent management process有关精英管理流程更为全面完整的方案和沟通资讯More focused and structured in HIPO development在高潜力员工发展方面更具针对性和系统性,Process流程,Everyone has development need and should have a development plan各人皆有其发展需求，应有相应发展计划Employee owns his/her development.Manager provides sup
10、port.员工对其自身发展负责，经理则需提供支持,Employees Responsibilities员工责任,Take ownership and accountability for your development&growth对自身发展承担责任和义务Think about your career aspiration考虑自身职业理想Know your strength and gaps了解自身优势和差距Seek feedbacks from manager,peers,and subordinate主动获取上司、同僚和下属的反馈Prepare your PDP准备自己的PDPDiscu
11、ss your PDP with your Manager和上司讨论自己的PDPImplement your PDP实施自己的PDPAsk for support and seek feedback continuously持续寻求支持并听取反馈,Managers Responsibilities上司的责任,Deliver our commitment room to grow遵守承诺 发展的空间Know peoples career aspiration了解员工的职业理想Know peoples strength and gaps了解员工的优势和差距Spend time to discuss
12、 employees PDP花时间与员工讨论其PDPProvide suggestions on development method and activities during PDP meeting在PDP会谈中提供关于发展方式及活动的建议Provide necessary support for your people to implement their development plan在员工实施发展计划时向其提供必要的支持Provide continuous feedback持续提供反馈,Planning for success为成功计划,My Career Aspirations我
13、的职业理想,What I want to do in the future?我未来想从事什么职位?Time frame?时间表？Mobility?是否愿意迁移？Realistic?切合实际？If I stay in current role,how I want to see myself being more effective如果依然从事现职位，任何使自己更加有效？,My Career Aspirations Example我的职业理想 实例,To stay in current role in next 12 months 在接下来的12个月中依然任现职 Open a full serv
14、ice hotel in 1st or 2nd tier city within next 2 years 之后两年内，在1或2线城市筹开一家全功能酒店 To become an F&B head in CP or IC hotels in 3 years 3年内成为CP或IC酒店的餐饮总监 To become a GM in HIEX in 12 months 12个月内成为假日快捷酒店的总经理 To strengthen my leadership in current role in next 12 months 之后12个月里在现职任内提升自身领导力 To acquire exposu
15、re in Rooms in next 12 months 在之后12个月里涉猎房务部,Reflect on performance review,others feedback,and your career aspiration反思绩效评估结果和他人反馈，体现个人职业理想Identify 2 to 4 areas to focus(strength and development needs,current role and future role)致力于2至4个关键领域（优势、发展需求、现职、未来职位）Targets link to Leadership/Functional Compe
16、tencies目标专注于领导/专业能力Focus on your behavior,not on business results关注自身行为而非经营结果,Step 1:My Target第一步：我的目标,What I am going to focus my development on?发展应关注哪些方面,Defining Development Target制订发展目标,Winning Ways制胜之道,Leadership Competencies领导能力,Functional Competencies专业能力,Technical skills业务技能,IHG Leadership C
17、ompetencies 洲际领导能力,IHG Leadership Competencies洲际领导能力,My Target-Examples我的目标 实例,Step 2:My Success第二步：我的成功,What will I be able to do,see,hear,say,after the development of my job skills,knowledge,behaviour or experience?And what will others be saying?工作技能、知识、行为或经历的发展会如何体现在个人“言行举止”上？Focus on“you”,not bu
18、siness measurement关注“你”自身的改变，而非经营业绩的提升Be specific特定明确,What will be different?期望改变的方面,My Success-Examples我的成功 实例,Step 3:My Action第三步：我的行动,What I will do?Who else needs to be involved?When the learning will happen?What support or resources are needed?我要做什么？谁需要参与？何时学有成效？需要何支持或资源？About 70%of actions are
19、 based on on-the-job learning70左右的行动应专注于在工作中学习The actions can be practiced on a regular/daily basis行动能在日常工作中经常实践,List specific actions that will taken to ensure you achieve each of your targets.列出将实施的特定行动，从而确保达到各项目标,Strategies For Growing Skills技能提升的策略,Strategies people typically use for development
20、常用发展策略,80%Training/培训10%Books&Research书籍和研究10%On The Job/工作活动,Learning and Development Solutions学习和发展方式,Many low cost solutions are available within the Development Plan Toolkit,some of them are:,My Action-Examples我的行动 实例,My Action-Examples我的行动 实例,My Action-Examples我的行动 实例,Methods for tracking inclu
21、ding seeking feedback,conduct review meeting,check completion of actions,check whether“my success”is achieved(qualitative and/or quantitative)追踪方式包括获取反馈、回顾会谈、检查行动的完成和“我的成功”是否达成（定性和/或定量）Feedback from more than one sources is required.从各个渠道获取反馈Be specific on dates and people whom will be involved明确完成日
22、期和参与人选,Step 4:Keeping Myself on Track第四步:追踪自身进展,List how to ensure that targets are being reached.列出确保达成目标的方法和指标,Keeping Myself on Track-Examples追踪自身进展 实例,Keeping Myself on Track-Examples追踪自身进展 实例,Keeping Myself on Track-Examples追踪自身进展 实例,Personal Development Plan Meeting个人发展计划会谈,Be open and honest开
23、放诚实Talk about career aspirations.谈论职业理想Talk about strength and area for improvement谈论优势和改进区域Identify development actions required to become more effective探明更为有效的发展行动 Confirm what resources are needed and who is going to support确认所需资源和何人支持Talk about how to follow up谈论如何跟进落实,Materials to guide you thr
24、ough the PDP process有关PDP流程的资讯,Materials to guide you through the PDP process有关PDP流程的资讯,Chinese version will be sent to you after the meeting,How manager can help to track the progress?上司如何帮助以跟踪进程,Deliver promise on resources and support遵守关于提供资源和给予支持的承诺Conduct review meeting according to plan根据计划来开展回顾会谈Use coachable moments to give feedback and recognize improvement抓住时机，给出反馈并认可进步Genuine interest on people development对员工发展表现出切实的兴趣,Comments or Questions建议和问题,
